packing and shipping
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TRANSCRIPT
Packing and Shipping Parties the Most Productive Way
David Sandler03/10/2013
Session Agenda Pre-Packing Preparations
◦ Labeling◦ Testing◦ Planning ◦ Communication
Packing and Shipping Tips Improve Customer Satisfaction and Bottom
Line
Have been with the company for 29 years
Currently Oversee Day to Day Operations
Strong Emphasis on Culinary and Operations
My Story
Founded in 1980 as a hot dog stand
Catering spun off into separate company in 1991
Peak revenue of $17 Million 90 FT & 130 PT Employees 45% Full Service / 35% On
Premise / 20% Delivery
CBM 101
Largest event $1.3 Million Focused on food quality
above all else Poor facility design
challenges efficiency Non Chicago address is a
marketing struggle
CBM 101
Communication
PREPARATION/PLANNING
Know Event and Site Info
PREPARATION/PLANNING
Labeling
PREPARATION/PLANNING
Testing
PREPARATION/PLANNING
Efficiency Labeling Methods of Packing Shipping
Tips, Tricks and Systems for Packing and Shipping
Create Systems for Warehouse◦ Pre-pack items by weight or count◦ Organization◦ Right tools for job◦ Proper Loading◦ Pulling and Packing of Food◦ Accurate Packing/Pull Sheets◦ Inventory◦ Specialty items
Efficiencies
What Information Needs to be on a Label◦ Event Name/Number◦ What the Item is ◦ Where it is to go◦ Quantity◦ Supervisor◦ Day Dots
Labeling
Additional Labeling Ideas◦ Fragile◦ This End Up◦ Company Logo◦ Toss Before Serving◦ Hot Food Labels ◦ Proper Handling and
Serving Instructions for Clients
Labeling
Labeling/Branding
Identify Your Equipment
Labeling Your Equipment
Drop-Off vs. Full Service Materials Used for Safe Packing/Shipping
◦ Carts/Pallet Jacks◦ Bun Racks/ Caves◦ Bubble Wrap/Felt/Boxes/Totes◦ Bread Trays/Milk Crates◦ Ice and Dry Ice Bins and other Insulated Bins◦ Boxes/Dividers/Cell Partitions/Cake Collars◦ Overwrap ◦ Tie Downs/Support Bars
Methods of Packing/Shipping
Labeled with how many caves, where they are to go and what is inside
Caves
Branded and Recycled Material
Hot Food Drop-Off Box
6- Half or 3-Full Size Foil or Stainless Pans fit inside these boxes and between each layer are cardboard dividers in insure during transportation there is no leakage or
collapsing of pans into one another
Loading Hot Food into Box
Delivered to event in sealed logo box with label stating exactly what is inside
Hot Food Drop-Off
Everything on Wheels Labeled Properly with Contents and
Location Sanitation and Temperature Concerns Checks and Balances Presentation Drivers Tracking
Shipping
Timeliness Reduction of Errors Packaging and Branding Food Safety Breakage/Damage
Customer Satisfaction
To download a copy of this presentation, go to:slideshare.net/CateringChicago
David [email protected] | (847) 966-6555
Questions?