padova in the european network: intra and intercultural communication 13 may 2015 9.00- 13.30...
TRANSCRIPT
PADOVA IN THE EUROPEAN NETWORK: INTRA AND
INTERCULTURAL COMMUNICATION
13 May 20159.00- 13.30
Palazzo Moroni - Padova
Call to Action !!!
Let’s start moving…
Look around you and find a partner (somebody you don’t
know yet)
Columbian Hypnosis
Exercise for 2
Follow the other person’s hand… this one’s easy…
The Mirror
Again with your partner… or another
Move like the other moves (slowly, please).
More complex exercise:
Do as if you just woke up!
Sculptor and Statue
Exercise for 2
Hold on to your partner (or change quickly!)
Your topic is: “communication”
Move the other person like it’s a statue!
Become part of the peace of art! Be yourself a statue!
Group of statues
1) Create 3 groups2) Discuss 4 minutes to find a sculptor. Your topic is “conflict”! Who has the best idea?3) The sculptor has to compose a “picture” of statues!4) Have fun!
COMMUNICATION
• How, where and why do we communicate?
• Which is the difference between communicating and speaking?
• Communication means to make other people understand our message through words, images and gestures
“ COMMUNICATION IS THE COMMON SPACE BETWEEN US”
ELEMENTS OF COMMUNICATION
• WHO? sender – receiver
• WHY? motivation
• WHAT? content
• HOW? process (relationship, rules, emotions)
COMMUNICATION
1. VERBAL: what we say
2. PARAVERBAL: how we say the words, the tone of voice
3. NON VERBAL: gestures, body posture, facial expressions, movements, body contact, distance, clothing
HOW DO WE COMMUNICATE?
INFORMATIONS AREA
RELATIONS AREA
PARAVERBAL
NON VERBAL
VERBAL
COMMUNICATION
• WHAT I SAY
the content has a weight of 7%
• HOW I SAY IT
non verbal has a weight of 93%
NON VERBAL COMMUNICATION“the body language”
face expression eye contact posture breathing proxemics gestuality clothing & status symbols
Proxemics
The distance between me and you tells us about relationships and emotions
close personal
social public
INCONGRUENT MESSAGGES
There is a conflict between verbal and non –verbal levels facial expressions are more powerful than words
We are kind and available
ACTI
NG
FEELING
INCOHERENCE
THINKING
COHERENCE
AC
TIN
G
TH
INK
ING
FE
ELI
NG
Wife Husband
... she grumbles …
… he withdraws into himself …
CONFLICT
AGGRESSIVE SUPERIORITY
PASSIVE INFERIORITY
ASSERTIVE ADULTREALISM
COMMUNICATION STYLES
Remember that ....Remember that ....
DonDon’’t ever do ....t ever do ....
It has to be ....It has to be ....
How dare you ....How dare you ....
You are ridicolous ....You are ridicolous ....
2020
Sorry ....Sorry ....
I apologise ....I apologise ....
I would like ....I would like ....
I donI don’’t know if It know if I’’m m right right
2121
I think thatI think that
In my opinion ....In my opinion ....
According to me ....According to me ....
We have to analyse the situation…. We have to analyse the situation….
The question is ....The question is ....
It is probably....It is probably....
Shall we have a look together ....Shall we have a look together ....
THANK YOU