pamela kemp resume
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8/14/2019 Pamela Kemp Resume
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Pamela M. Kemp
2704 Lakeshore Dr. Apt 103St. Joseph, MI 49085
(614) [email protected]
Professional website http://pamelakemp.net
Summary Senior Select Account Customer Service Professional who specializedin printing paper and plastics. Handled top 60 accounts in Cleveland andPittsburgh. Improved sales in Pittsburgh and Cleveland areas. Coached co-workers and new employees which improved their productivity. Strengthsinclude problem solving, communications, coaching, serving customers,prioritizing, and on-time task completion. Have successfully progressedupwards in Customer Service, and am interested in attaining a leadershiprole.
Professional
Experience
2006 - 2006 Piedmont Plastics
Inside Sales
Columbus, Ohio
Improved monthly sales. Brought in two major accounts increasing sales over $50,000 per
month. Advised customers of promotions for each month resulting in increased
sales. Negotiated pricing from vendor to customer leading to higher gross
profits. Advised customers on which plastic best fit their application. Followed up with customers on orders and quotes resulting in customer
loyalty and increased sales.
2004 - 2006 Unisource Worldwide
1988 - 2000
Select Ac count Customer Service Professional/Inside Sales
Columbus, Ohio 2004 - 2006
Managed top 60 Cleveland and Pittsburgh accounts. Improved monthly sales: -Year 1 from $500,000 to $800,000 (60%) -Year 2 from $800,000 to $1.4 million (75%) Received 1,100 calls per month, which was the highest in the call
center, resulting in increased sales. Purchased stock to ship directly to customers from vendors, providingcustomers with on-time deliveries.
Located sources and purchased stock for international shipments; this,also, contributed to increased sales.
Negotiated pricing from vendors to customers, leading to improvementsin competitive edge.
Selected to create training program that was designed to improveproductivity.
mailto:[email protected]:[email protected]://pamelakemp.net/http://pamelakemp.net/http://pamelakemp.net/mailto:[email protected] -
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