panel discussion @ our social times
TRANSCRIPT
![Page 1: Panel Discussion @ Our Social Times](https://reader035.vdocument.in/reader035/viewer/2022080214/55a9eab11a28ab18638b4642/html5/thumbnails/1.jpg)
Discussion: The Future of Social CRM
Daniel Blank (Edelman)
Sven Weisbrich (Wunderman)
Björn Ognibeni (BuzzRank)
Nicolas Escherich (LuAhansa AG)
1) Landscape about Integra?on: Who are the player in the market? 2) Future Outlook: will there be a dominance by the Big ones?
Moderator: Lutz Finger, INSEAD
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1. Blackbaud 2. AOensity 3. BPMonline 4. Coveo 5. Get SaVsfacVon 6. Hubspot 7. Infor 8. Jive 9. Kana 10. Lithium 11. Marketo
12. MicrosoA 13. Moxie 14. NetSuite 15. Nexj 16. Nimble 17. Oracle/RightNow 18. Parature 19. Pegasystems 20. Salesforce.com/Radian6/Assistly 21. SAP/Successfactors 22. SugarCRM 23. Sword-‐Ciboodle 24. Yammer
hOp://www.enterpriseirregulars.com/44744/crm-‐watchlist-‐2012-‐the-‐winners-‐list/
CRM Watchlist 2012 – The Winners List
![Page 3: Panel Discussion @ Our Social Times](https://reader035.vdocument.in/reader035/viewer/2022080214/55a9eab11a28ab18638b4642/html5/thumbnails/3.jpg)
CRM will the BIG ones going to DOMINATE