panel discussion @ our social times

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Discussion: The Future of Social CRM Daniel Blank (Edelman) Sven Weisbrich (Wunderman) Björn Ognibeni (BuzzRank) Nicolas Escherich (LuAhansa AG) 1) Landscape about Integra?on: Who are the player in the market? 2) Future Outlook: will there be a dominance by the Big ones? Moderator: Lutz Finger, INSEAD

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Page 1: Panel Discussion @ Our Social Times

Discussion:  The  Future  of  Social  CRM                    

Daniel  Blank    (Edelman)  

Sven  Weisbrich    (Wunderman)  

Björn  Ognibeni    (BuzzRank)  

Nicolas  Escherich    (LuAhansa  AG)  

1)  Landscape  about  Integra?on:  Who  are  the  player  in  the  market?  2)  Future  Outlook:  will  there  be  a  dominance  by  the  Big  ones?    

Moderator:  Lutz  Finger,  INSEAD    

Page 2: Panel Discussion @ Our Social Times

   1.  Blackbaud        2.  AOensity      3.  BPMonline      4.  Coveo      5.  Get  SaVsfacVon      6.  Hubspot      7.  Infor      8.  Jive      9.  Kana      10.  Lithium      11.  Marketo        

   12.  MicrosoA        13.  Moxie      14.  NetSuite      15.  Nexj      16.  Nimble      17.  Oracle/RightNow        18.  Parature      19.  Pegasystems      20.  Salesforce.com/Radian6/Assistly      21.  SAP/Successfactors      22.  SugarCRM      23.  Sword-­‐Ciboodle      24.  Yammer    

hOp://www.enterpriseirregulars.com/44744/crm-­‐watchlist-­‐2012-­‐the-­‐winners-­‐list/  

CRM  Watchlist  2012  –  The  Winners  List  

Page 3: Panel Discussion @ Our Social Times

CRM  will  the  BIG  ones  going  to  DOMINATE