Pankaj Chaudhary pankajchaudhary1984@gmail.comBachelor of Technology (Comp. Sc.) 91-9871211768(M)

Pankaj Chaudhary

Professional Highlights

Over 10 years of experience in IT, performing various roles of BA , Solution & Process Designer, Developer.

Expertise in Business Consulting, Business Analysis ,Client presentation & engagements.

Managed PLM from requirement capturing, designing, testing, UAT, deployment and support.

Manage regular updates to clients through meetings and calls.

SPOC liaising with external systems, deployment team and Customer co-ordination.

Conversant with JAVA/ J2EE technology, Spring, Hibernate, Hadoop, File Net.

Domain Knowledge

Proficient in ITIL v3, eTOM.

Knowledge of ITIL Quality norms which includes SLA’s , Release Management, Incident Management, Service

Requests, Change Management, Problem Management & Requirement Gathering Techniques

Knowledge on Agile Methodology.

Work Experience IBM India Pvt. ltd. - Since August 2012Techno Functional Consultant

Project Bharti Trans Track Role Technical Lead / Business AnalystKey Responsibilities: Business Analysis / Technical Lead:

Lead the meetings with stakeholders to gather the requirements. Manage cross functional coordination between various stakeholders like HDFC, CITI bank and Airtel as client. Developed various Java Modules and lead the team for the same. Manage the Production releases as per the Bharti calendar and adhere to the Change Management process. L3 Support for the application.

Project Bharti TAJ AMS Version Upgrade Role Technical Lead / Business AnalystKey Responsibilities: Business Analysis / Technical Lead:

SPOC for Application and Product upgrade. Lead the meetings with stakeholders to gather the requirements on upgrade and business benefits for same. Designed the upgrade approach for the current system ensuring the compliance with IBM Software labs approach. Lead the team for upgrade of SAND Boxes, SIT and UAT instances for FileNet, WAS, DB2 and Application Migration. Managing cross functional co-ordination between teams. Follow the ITIL norms including change management, Release Management, Incident Management during and after

warranty period, Service Requests. Lead a critical Production Deployment lasting 7 days with team working 24*7 on rotation basis. Provided Assurance to customer of having 24*7 support during warranty period.

Project Bharti Infratel DMS Role Technical Lead / Business Analyst.Key Responsibilities:

Pankaj Chaudhary pankajchaudhary1984@gmail.comBachelor of Technology (Comp. Sc.) 91-9871211768(M) Business Analysis / Technical Lead:

Business Analyst and Development lead for Bulk uploading of invoices to Content Management System Repository. Lead workshops to capture business requirements. Designed the solution for Bulk upload and Download of the invoices. Prepared HLD/LLD documents, code reviews and Test Plans. Manage system Integration Test with other Applications like Oracle CRM. Lead the UAT sessions to the client. Supported Production functions like deployment, B2O, system availability etc.

Tata Consultancy Services - Mar 2010 to Jul 2012 Information Technical Analyst Project DGMI- AutomationKey Responsibilities:

Senior Developer:

Senior Developer and administrator for Enterprise Content Management Stack, Middleware products & Web components. Lead workshops to capture business requirements. Single handed lead the deployment and set up of the production environment. Worked as technical expert for various COTS product like FILENET, WAS etc. Low level design documentation, code reviews. Design and execution of test plans and gap analysis. Support system Integration Test Cycles Lead the UAT sessions to the client. Supported Production functions like deployment/service restoration

United Health Group - Feb 2009 to Mar 2010 Software Engg.Key Responsibilities:

Developer /Production Support

Developed various Java modules. Manage deployment cycles, releases to SIT and production. Ensuring System availability and service restoration in the event of failure. Manage L1& L2 tickets, ensuring to resolve them with in SLA. Daily status calls with Project coordinator and client.

MotherSonSumi InfoTech & Design ltd. - Apr 2006 to Feb 2009 Software Engg.Key Responsibilities: Developer (Java/J2EE)

Technical Expertise (Have worked on below as a Developer/Tech Lead) Java/J2EE (Spring, Hibernate, Web Services) Enterprise Content Management Systems - FileNet Middleware - WebSphere Application Server Big Data - Hadoop, Hive. Database

i. DB2 9.7ii. Oracle 10g

Achievements Awarded client appreciation for delivering the Bharti TAJ AMS upgrade successfully.

Trainings and Certifications

IBM Internal Training

Trained on Business Analysis

Pankaj Chaudhary pankajchaudhary1984@gmail.comBachelor of Technology (Comp. Sc.) 91-9871211768(M)

Academic Qualification

B.Tech. (Computer Sc.) from Kurukshetra University in 2005. HSC from C.B.S.E. in 2001. SSC from C.B.S.E. in 1999.

Personal Details:

Present Address : H. No. 448 Second Floor Sec-47 Mobile: +91-9871211768 Gurgaon -122001, Haryana Date of Birth: 08-Feb-1984 E mail: pankajchaudhary1984@gmail.com