panther 2010 clips

8/13/2019 Panther 2010 Clips

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VOLUME 22 NUMBER 1 September 1 - September 16, 2010

GET YOUR DAILY DOSE OFTHE PANTHER

www.thecaupanther.com

NEWS: page 5 STUDENT LIFE: page 2 A&E: page 3

The Ill Find A Way Or Make One

Panther

CAU Call Center : Financial Enrollment Effort

By Angelina T. Velasquez

Layout/Design Editor

F inancial enrollment has long been aproblem for students at Clark AtlantaUniversity. The downturn ofthe economy affectedeveryone, especiallystudents who were tryingto secure loans to payfor the education. Asidefrom the effect economyhad on students, therewas also an effect onschools like otheruniversities, CAU had toreconsider its budget,which meant determin-ing how much moneywould be available forstudent aid. Efforts to in-crease freshmen enroll-ment paid off in thatthe Fall 2010 semesterenrolled more freshmenthan the previous fall

semester. This howeverdoes not only come with an increase in tuitionpaid to the school, but also decreases thepot in which many students rely on to assistthem with enrollment and lingering accountfees, which only made the nancial enroll -ment process more stressful for parents andstudents alike. Thus, the Call Center wasimplemented. The CAU Financial Aid Call Center wascreated to ensure that an increased volume

of students in need of signi cantly increased

nancial aid assistance were able to speakwith a staff member during fall registrationprocess. Establishing the Center alleviatedthe wait time many students and parentsreported before it was instituted, said Donna

Brock, Director of Stra-tegic Communicationsfor Clark Atlanta University.The Call Center was established Aug. 9 andhad more than 259 faculty and staff volun-teers (approximately 43 percent) until itsclose on Sep. 8. Along with answering callsthe volunteers also returned calls to studentsthat they were assisting.Returning students know all too well the expe-rience that entails with waiting to speak with

nancial counselors in hope of alleviating thestress of nding funds or determine what mis -takes were made that halted the dispersionof their funds. I get a Title 48 Grant that comesfrom the school, therefore I can not be -nancially enrolled until the school posts thegrant money. However, their problem is thatthe state has not brought the money in andit seems that no one can do anything aboutit, but they were suppose to ag my account

so that my classes did not get dropped,

said Shevon Jones, second-year Social WorkGraduate student. Some of the issues that students havewith enrollment are a simple phone call awayand that is where the Call Center truly be-

came useful. The Call Center estab-lished three very clearlyde ned objectives. First,it ensured that studentsand parents calling CAUfor nancial aid assistancewere able to get through toactual staff volunteers to

discuss, and to the extentpossible, resolve theirissue. Second, the CallCenter served as a meansto reach out to studentswhose status was unclearand either con rm their en -rollment or help determineissues preventing it. Third,the Call Center was ableto provide information anddirection to parents tryingto navigate the nancial aidprocess, some for the rsttime, said Brock. Those who receivedthe much needed assis-

tance can attest to the success of the center,however it is not an asset that the institutionintends on keeping for years to come as ameans to handle the crunch time, but moreso as an opportunity for fundraising, alumnirelations, student recruitment and variousother efforts. Instead, the institution is in theprogress of correcting system and manage-ment issues in line with CAuPRI and workingon their Enrollment Management Plan. As the institution undergoes reformfor the better it is only the hope that studentsthat choose to attend CAU will have a bettertransition into the registration process thanyears past have offered.

Photo by Jazmine Ford Students waiting to enroll.


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Clark Atlanta University2

The Panther September 1 - September 16, 2010NEWSSmart Phones Getting Smarter?By Megan HyltonLayout/Design Team

Today, phones play a sig-ni cant role in society; its away of staying connected to

the world around us.With more than 50,000

different phone applications,phones are increasingly control-ling every aspect of our lives.With social networking, texting,emails, BBMs and sur ng theinternet, our cellular device issomething we de nitely could notlive without. So whats the nextmove? How can we make oursmart phones smarter? Technologist and phonecompanies, such as AT&T, Verizonand T-mobile, have been strategi-

cally planning to eliminate plasticcredit cards with smart phones.How is thispossible?

Well, thedetails ofthis serviceare still be-ing tested,however,with thisnew cellu-lar service,custom-ers will beable to use

their smartphone topay for items usinga new Near FieldCommunication

(NFC) chip. This new concept iscalled the wave and pay.

The

chip sendsout wirelesssignals thattransmityour creditcard in-formationwithout theold fashionswiping.This newadvance-ment isextremely

reliable andtrustworthy.

Its madeto providebetter pro-

tection of credit card informationand your money than your oldcredit card could. Your informa-

tion is not stored on a regularSIM card or in the phone memorythat could be easily lost or stolen,but on a separate microprocessorchip that only communicates us-ing NFC.

This new mobilized creditcard smart phone is reported tobe tested only in certain majorcities, including Atlanta. This newservice is not necessarily cheap,but its de nitely worth checkingout. So say good-bye to plas-tic and hello to your new smart

phone! Photo Courtesy of Google

New Motoralla Droid and HTC Hero.

Midnight Blaze DrawsCrowd at Brawley Hall

CAU Bookstore OffersBook Rentals

By Angelina T. VelasquezLayout/Design Editor

By Jazmine FordStaff Writer

R esidents of Brawley Hallwere witnesses to a rethat took place on Septem-ber 16 around midnight. The blaze occurred out-side of the building on the rst

oor near the windows of theneighboring suite. It is unclearwhat the cause may have been,however what is known is thatmany students were oblivious towhat was going on.

Senior Mass Media Artsmajor, Dimitrieus Hopkins, is re -sponsible for putting the re out.It was a strange crackling soundthat he heard outside his windowthat drew his attention to seewhat was going on. Upon lookingout the window he noticed amesin the window across the way, butupon further thought he realizedthat the re was directly below hisroom. It was this realization thatsent Hopkins into action as he

raced to the lobby to see whatwas being done about the situa-tion. Noticing that everyone waswatching the ames as they grewwith no intentions of doing any-thing he took the task of extin-guishing the re. I was just thinking aboutthe dorm catching re and howdisplaced everyone would be ifthe re continued to burn andgrew out of control, explainedHopkins.

Campus Police were alsocalled to the dorm, however theydid not arrive until the re wasextinguished. Their late arrivalhas sparked many concerns forstudents and their safety. One ofthe main concerns is the whatif factor. If the situation had notbeen diffused by a courageousstudent, there is a possibility thatstudents may have been injuredwell before Campus Police didtheir part to help. Im not a hero, I just didwhat was right, said Hopkins onhow he felt about his actions andhow others may perceive him. If additional informationis released about the cause ofthe re, the Panther will bring thenews to you.

As the semester begins, anx-ious students ll Clark At -lanta Universitys bookstoreto purchase expensive books,but this year the bookstore offersstudents another alternative.

Effective Fall 2010, theCAU bookstore gives studentsanother alternative besides thetraditional option to purchaseused and new books that areoften equally expensive.

This year students not onlyhave the option to purchase newor used books, but are also giventhe opportunity to rent books.Students can now rent books forup to 50% or more off the newbook purchase price so long asthey agree to return the books atthe end of the term.

According to CAU book-store staff manager, Gloria Mc-Clain, in order for students topurchase books through thisnew book-rental policy, students

must adhere to the followingconditions: Students must beover 17 years of age and obtaina valid credit or debit card whosenumber will be held in place ascollateral; The student will not becharged, but the card number willbe held until book is returned. Ifthe book is not returned, the stu-dent will be charged the full priceof the book.

Were excited becauseits allowing students to savemore money

and it provides more options.We have received a lot of positive

feedback. Students are taking ad-vantage of this new book-rentalpolicy and nd it to be a veryhelpful way to save money. I

nd this new rental policy help -ful because if you only have asemester class, you wont haveto pay the full price, says Sopho-more English Major Kelsey Jones.Freshman Fashion MerchandisingMajor Larrisa Murphy agrees:

This process is de nitelyhelpful because you can rent lessthan half of the book.If students are not participatingin the book-rental process it istypically because of another rea-son, they would rather buy theirmajor course books.

Although this new book-rental policy is new at CAU, it isby far new to the nation. FollettHigher Education Group launchedRent-A-Text in fall 2009 and todayit is the nations largest andfastest-growing textbook rentalprogram.

Colleges and Universitiesaround the world are launch-ing programs similar to thesewith the sole purpose of helpingreduce the rising cost of highereducation. The new book-rentalpolicy is an effective way to helpstudents afford the extremelyhigh cost of books. The studentscan only hope that the bookstorewill adopt this same process nextyear. Photo Courtesy of Google

A burning bush.


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The Panther September 1 - September 16, 2010STUDENT LIFEStudents Enrich Their Lives Studying AbroadBy Janae AndrewsContributing Writer

This past year, Clark AtlantaUniversity had one of thelargest groups of students

to leave the comfort of theirhomes and partake in studyabroad program at the institution.One senior at Clark AtlantaUniversity, Marrissa Patterson,traveled across the AtlanticOcean and left the states for the

rst time to begin her journey toone of the most romantic citiesin the world, Paris. With studyingFrench since the seventh gradeand currently being a French mi-nor, Paris was obviously the per-fect t for Patterson. Paris wasmy rst and only choice, Pat -terson said. Though Paris was hermain home city, Patterson wasable to travel to other countriesthroughout Europe, one beingMarrakech, Morocco.Pattersons story to becoming astudy abroad participant is onethat differs from others. Patter-son was on a full scholarship andcame into college already having15 credits under her belt. By her

already being so far ahead of herfellow peers, this enabled her totake advantage of the program.Doing the study abroad program

not only gavePatterson thechance to seewhat many herage have yet toexperience, butalso gave her ameans to con-nect with oth-ers. Patterson,who interned forGE, discussedhow in a roomfull of peers andtop executives,she stood outamongst her fel-low interns andimpressed themwith her trip.I was ina meetingduring myintern-ship with head executives of GE.One of the executives had beentalking about Casablanca and I

was able to relate to him becauseof my participation in the studyabroad program, she said.Though Patterson applauds

the idea forstudents totake advan-tage of thestudy abroadprogram, shenotes that itis not a cakewalk. Fromthe extensiveregistration tothe thought ofbeing alonein a foreignenvironment,the processto get to Pariswas quit a

journey in it -self. Despite

the prepara-tion for thetrip beingstressful

and dif cult, Patterson says thatit was very much worth it.Even though Patterson was over

4000 miles away from Clark At-lanta University, she still lived thelife of a normal college studentby, preparing meals,

going to class and making newfriends. People elsewhere are

just like us. We all have the sameproblems and go through thesame things once people realizethat it will make it easier for themto connect to one another. I stilltalk to the people that I met overin Paris, she said.While Patterson took her journeyto Paris, most of the programsdetermine the possible destina-tions for a student by the stu-dents major. Cost for attendancealso varies and is determined bywhere a student chooses to go.For more information about thestudy abroad program, studentscan contact Dr. Brown and the Of-

ce of International Education inTrevor-Arnett Hall.

Freshmen Get theCAU ExperienceBy Kristopher BakerContributing Writer

The Clark Atlanta UniversityExperience exceeded expec-tations, grabbing the at-tention from all 1,100 freshmenrepresenting the class of 2014.

Efforts by the newlychartered Orientation Guideswere solely intended to ease thetransition from home to, what weas students call, the college lifeand the campus of Clark AtlantaUniversity.

It is understood that theOGs [Orientation Guides] madesome adjustments to the back -ground of events, such as short-ening the Orientation to two days[where it was previously threedays] and adding the use of Webi-nars. Webinars are a workshop orlecture delivered over the Web. Freshman Rasheed Al-hassan said, I like the concept,it is a great way to get to knowthe other freshmen around theAUC. It is also a great icebreakerallowing the freshmen to not onlybecome familiar with one anoth-er, but to have the opportunity tocollaborate with the upperclass-men as well.

Not to mention, Internetsocial groups also have played a

role in making the new webinars

more enticing for incoming stu-dents. Its like second-nature. In addition, this is a re-quired experience for all fresh-men from CAU, Spelman andMorehouse to interact amongsteach other.

Furthermore, the fresh-

men are required to complete20 hours of community serviceduring their rst year here at CAU.They are also expected to partici-pate in the annual Up Till Dawnletter writing campaign whichawards ve students ve hours ofservice.

Faculty and staff wouldlike to wish the incoming class anenjoyable matriculation throughthis prestigious university as yourcollege days will swiftly pass.

Everything from network-

ing through professors, to get-ting involved with organizationson campus is about the collegeexperience.

CAU staff and advisorssuggest that you take full advan-tage of your surroundings at CAU.

Good luck and have fun asyou all matriculate at CAU, a fam-ily oriented campus where tradi-tions are made.

Healthy TuesdayBy Sequoyah ArmourStaff Writer

Clark Atlanta UniversitysDining options have re-cently changed during the2010-2011 school year for stu-dents and faculty. CAUs dininghall now features Healthy Tues-

day options to incorporate nutri-tious food in a balanced meal.Setting aside one day of the weekto input hearty food options is anew step to building a prosperouscafeteria that everyone can enjoy.

No longer having thechoice of french fries, beef orpork was thrilling for a few stu-dents, but came as a great shockto others. I think the change hasbeen for the worse. Instead ofthe food being healthy, its simplydisgusting. The cafeteria is beingcheap, says Jerrica Burnham,sophomore accounting Major.

On the other hand, otherstudents are accepting thischange. Nia Tabera, Sophomore,Business major says, Its justgood to incorporate the changebecause you have students whoenjoy eating healthy, but at thesame time, it should not be justone day set aside for nutritiousoptions.

They should accommo-

date everybody with both healthy

options for those who want itand other choices for those whodont. This plan was implement-ed by employees from CAU thatfeel that tness and wellness area balanced part of lifestyle choic-es.

So will this school yearbring about some new diet regi-

ments or will student complaintsprevail over Healthy Tuesdays bynext semester? Guess youll justhave to follow up with the Pan-ther!

Photo Courtesy of Google

Marrissa standing in front of the Eiffel Tower.

Photo Courtesy of Marrissa Patterson

Food Pyramid.


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The Panther September 1 - September 16, 2010A & E

while the past four seasons werelmed in Los Angeles, California.

From the bisexual stripper

from L.A. known as Brandi to thecurva-ceousCatyafrom Phil-adelphia,The BadGirls ClubMiamibringstogethera veryinterest-ing groupof Ladieswith dif-ferentperson-alities.Danielleis the youngest bad girl hail-ing from Long Island and her

con dant Ericka who comesfrom California; proceed as thetwo outsiders of the house. The

spoiled beauty pageant princessfromBoston,Kristen,servesas theout-spokendrinkerwhiletheheav-ily tat-tooedrebelfromSouthBeach,Lea,acts as

the inno-cent peace

Back for another successfulseason, The Bad Girls ClubMiami has brought a lot of

enthusiasm for its viewers.Being Oxygens most

watched reality series, The BadGirls Club has ranked in thou-sands of viewers ages 18-50.

From the same producersof the MTV hit series, The RealWorld, The Bad Girls Club allowsseven women with personal, be-havioral, and psychological strug-gles to come together and agree

to reside in the same householdwhile the audience watches withanticipation on what they will donext. On August 3, 2010, spec-tators tuned in for the premiereof season ve, as the new castmembers were introduced totheir new home in Miami, Florida

By Malniquia EvansContributing Writer

Oxygens Bad Girls are Back on the Scenemaker.

Just like the previousseasons, The Bad Girls Club has

the special cast member that isoverly con dent and feels like sheshould be the head of the house.

As a resident of Miami,the self proclaimed hottest girl inMiami, Morgan is the rst to getkicked out of the house. The newgirl Kayleigh conveniently takesher place and soon becomesknown as Kristens shadow. This season of The BadGirls Club is lled with ghting,arguments, and problems thatoccur amongst the seven room-mates and also Miami locals. Asthe women take on Miami togeth-er, us viewers gets a chance tounderstand the de nition of whatit means to be a real life BadGirl. Photo Courtesy of Google

Season 5 Bad Girls

Bokeem Woodbine: An Actor That Can Get RightBy: Demeshia Jackson

A&E Editor

Hollywoods well renownedactor Bokeem Woodbine isback on the Big Screen.Woodbine has achieved

a notable series of credits anda variety of lm projects such asTed Demmes, Life Mario VanPeebles Jasons Lyric, and SpikeLees Crooklyn. He has also ap -peared on TNTs award winning

TV series, Saving Grace for twoseasons and also on HBOs mostsuccessful television series of alltime, The Sopranos.

Woodbine is known forgiving memorable performancesin all his works no matter whatrole he has to tackle. In this lat-est M. Night Shyamalan thriller,Bookeem is portrayed as Ben,the security guard who tries tosafely help him and a group ofothers get out of a trapped eleva-tor, but in a twist, they realize thatthe Devil is among them. He was limited givingdetails about the lm trying notto spoil the plot, but added, Itsworth the price of admission. Itsa slick new look ahead of its timeto tell you the truth. His experi-ence working with extraordinaryhorror lm directors & writers wasinteresting. With slight astonish-ment he paused, saying, It waswow, to tell you the truth!

Overall it was a great expe-rience because everybody workedtogether. It really was interestingbecause it was dealing with stuffthats actually based on realityper say. This lm was de nitelya different style from any of hisother projects. He mentioned that

lming the project was an overallgreat experience working welltogether with a phenomenal cast.

Woodbine has otherprojects in the works inculudinganother thriller entitled, LittleMurder, starring Terrance How-ard and Josh Lucas; which will hittheaters earlier next year. Alsoin the works is a drama shot inMexico called, The Exodus ofCharlie Wright. In reference tothe recent roles hes had lately,he mentioned how he wonderswhy hes attracting those roles.He states, with a chuckle, Ivebeen working on lms with somekind of supernatural nature, itsnever happened before so its

kind of interesting to me.So if youre ready to be en-tertained with a twist of cringing,then youre de nitely in the rightmood to watch Devils! It hit movietheatres last Friday and the onlyelement missing from the pre-mier was you. So check it outPanthers, and be on the lookoutfor the up and coming movies,Little Murders and the Exodus ofCharlie Wright. Photo Courtesy of Google

Devil movie poster.


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The Panther September 1 - September 16, 2010A & E ATL Celebrates Labor Day Weekend Luda StyleBy Chivone SmithManaging Editor

LudaDay weekend has beengoing strong for the past veyears here at Clark Atlanta

University and the 5th annual cel-ebration of Luda Weekend was asstar-studded as it was back then. LudaDay Weekend wascreated by Ludacris in efforts tocelebrate students and most im-portantly, it was driven on givingback to the community by provid-ing book scholarships to quali edMorehouse college students.Adding celebrities to participate

in these events are just icing onthe cake.

Since its epic journey veyears ago, LudaDay weekendhas proved to be one of the mosthighly recognized weekendsto thestaff and students of CAU. Withthe performances, giveaways andevents thrown, it is de nitely oneof the most anticipated eventshere at CAU. This year was nodifferent, the weekend kicked offwith a block party featuring suchartist as Travis Porter, Sammie,Lil Scrappy, Verse Simmons,Rock City and the headliner, Lu -dacris.

At a press interview con-ducted with Ludacris, he wasquestioned about the progress hehas made from ve years ago totoday. Hes quoted saying, Thisyear we are extremely pleasedwith the outcome and today isextremely special because we dothis CAU block party every yearand this year we want to make

sure we mention that AirTran isone of the sponsors that help outwith the Morehouse book scholar-ship fund and of course when weperform we bring entertainmentand just positive energy to thecampus for all the new studentsand of course for the people whohave already been going to thecollege, so its just about givingback. This star studded eventgets better and better every yearand as the weekend carried out,celebrities poured throughout the

AUC.Artist such as Rock City

performed Saturday and set theroof on re. With their Caribbean,hip hop and reggae ton feel, RockCity likes to call themselves aworld music group. They havedone written works for SeanKingston, Jennifer Hudson andeven Justin Bieber just to namea few. Moving from the VirginIslands homeless, they provethat they are not an overnightsuccess, but that they are hereto stay. They were quoted saying,Be sure that this is somethingyou want to do. If you trying tobe a(n)overnightsuccess,then itsnot gonnahappenthat way.No strang-ers toCAU, Tra-vis Porterstrolledthroughand hada fewchoice

wordsto say tofuture aspiring art-ist. They were quoted,Be original, build relationshipswith the djs and hug your fans.Words to live by in this die-hardentertainment industry. Here aremore notes on being a good en-tertainer from various artist:Work your butt off and whenyou get there, dont stop workingyour butt offTo get there you(have) to work hard. To stay there,

you got to work even harder andyou have to stay humble. DTPsUntitled.You cant be the next Beyonce(be)cause you could never be her.Be true to yourself. Song writerand entertainer, Nate Walker. Keep your face out there even ifthey dont hear your music. Rapartist, Lil Chuckee. CAUs own Genesis andLS surprised the crowd with theirperformance. These AUC starshave been at it for the past yearand a half. We just want to be

on top, you know? Its not allabout being rich and famous, wecare about substance, Genesisquoted. Dont ever get discour-aged. You have to start some-where. Like, theres suppose tobe struggles in life, everythingaint suppose to be easy. Godblessed you and you got to useit. Genesis and LS wrapped upthe interviews at the CAUs BlockParty. Next on the list was the Ce-lebrity basketball game at More-houses Forbes arena.

The celebrity basketballgame wasinfested withcelebs! Fromspectatorsto participa-tors, thisgame wasfull of energyand surpris-es. One ofthe biggestsurprisesappearedon theaway team.Chris Brown

strolledthrough thebuilding.Fans were

frantic! Fans grew even moresurprised when Chris Brown waschallenged to a mini dance offfrom a member of CAUs ownHypnotic Dance Team. Hypnoticeven showed good sportsman-ship when they were out dancedby Mr. Brown himself. Othercelebs that poured to this eventincluded, Nelly, Lance Gross,

Polow Da Don, Terrence J, Sam-mie, Lil Scrappy, Diamond, Ros -coe Dash, Teairra Marie, KeishaKnight Pulliam, Kelly Rowland,professional athletes Chris Paul,Josh Powell, boxing champ AndreBerto and AND1 street baller HotSauce among many others. The game ended with ascore of 88 to 84. While teamLarenz Tate was four pointsdown, team Ludacris celebratedtheir victory with everyone. ThePanther caught up with Day 26sBrian and asked him why it was

important to give back to theblack community, Us as celeb-rities, when were blessed andhave the opportunity to give back,why not give back? I grew up withnot much, but I been blessed andevery time I get the opportunityto give back, I de nitely do so.He accredits God to his successand mentions how everything ispossible through him in order tomake it in this buisness. We also caught up withLudacris stylist, Renamdo Ne -hemiah, he mentioned that as ayoung black male, he owes it togive back. Also, in a quick inter-view with Denver Nuggets own TyLawson, he explained how thisis where he came from. He wasquoted, These kids out here(are) trying to do the same thingIm doing so Im trying give thema(n) easier path than I did. Theday could not have ended anybetter. Even though the LudaDayWeekend of cially ended in a se -cret location (cough, Club Primal),students and faculty of the AUCwere looking forward to DTP shut-ting down the house again next

year. We asked Ludacris whathe foresees for this operationnext year, Just doing it biggerand better, you know? Invitingmore celebrity friends, raisingmore money for children, chari-ties and scholarships.

So there you have it Pan-thers. You never know what orwho to expect for this traditionalweekend and if you werent ableto bask in the ambiance of Lu -daDay Weekend, just make sure

that you are in attendance nextyear and be on the prowl for yourfavorite celeb!(Insider, according to singer/songwriter Asia Bryant, QuincyJones is coming out with a newalbum that will be a compilationof all his productions with differ-ent artist. Be on the lookout!)

Photo Courtesy of Chivone SmithLudacris

Photo Courtesy of Chivone SmithChris Brown and teammates. Photo Courtesy of Chivone Smith

Teyanna Taylor watching her team.

Photo Courtesy of Chivone SmithRapper Lil Chuckee


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The Panther September 1 - September 16, 2010

LudaDay WeekendA Few of the Celeb Guests Who Visited the AUC ...

A & E


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The Panther is published by the students ofClark Atlanta University. The opinions ex-pressed in The Panther re ect only the positionsof the student writers and editorial staff, and notthe ideas or opinions of the University or its gov-erning board. The Panther has both the right andresponsibility to report news of student interest

from on and off campus, to editorialize on mat-ters of student concern, and to provide a forumfor the free expression of opinion and exchangeideas in the community. Reprints by permissionof the editor and adviser. All rights reserved.

Want to sound off in The Panther? Let yourvoice be heard!We encourage letters to the editors.All letters must contain suf cient contact in -formation of the writer. All letters will becomeproperty of The Panther and are subject to edit -ing for space allotment, grammar and content.E-mail letters to:[email protected] deliver them to:Room G30Located inside the Center of Excellence of theDepartment of Mass Media Arts.

We want tohear from you!

6The Panther September 1 - September 16, 2010Clark Atlanta University

Top 10 Tips for Surviving 2011

The Panther Address: Surviving the Call Center

1) The Early Bird Gets the Worm

Start taking care of problems with your tuitionas soon as possible

2 )Meet Deadlines

Fill out your FAFSA and apply for loans whenyoure suppose to. Dont wait

3) Know your problem

Find out whether student accounts or nan -cial aid has the answer to your questions

4) Send E-mails

The call center may be busy, so sometimese-mails may be a quick means of noti cation

5) Have Patience

Be prepared to wait, youre not the only onecalling

6) Be Informed

If you dont know your status or information,how can you expect for someone else to?

7) Follow up

Dont be afraid to call back if your situationwasnt handled the rst time

8) Make Copies

Financial Aid and Student Account workersmay misplace paper work so have backup

les just in case

9) Dont lose hope

It may seem exhausting, but dont give up

10.) If all else fails

You may have to visit the of ce because somethings are better handled in person


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6Clark Atlanta University The Panther September 1 - September 16, 2010

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