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TRANSCRIPT
A paperless Assessment Centre
(AC) approach
Making use of technology to create an optimal candidate and assessor experience
Stacy IsaacsJessica Tecklenburg
March 2018
Agenda
IntroductionBefore, during & after the
assessment centre
PreparationImages of the demo
version to put everything into context
Demo VersionLogistics for
a paperless assessment centre
Logistics
Agenda
Advantages, lessons learnt and tips
Advantages Questions
Preparation
Job analysis
Competency matrix and rating scale
Platform: cloud based
Training SecurityHardware
48Hours
Before
AssessorsCandidates Working team
During
After
A final decision had to be made in terms of who we would make offers to.
Data integration
The information could be stored at a low cost for as long as required without the need to hire external secure storage for documents.
No more boxes of paper
Handout
Advantages
Time efficiency
Printing costs
Between each activity there
was no file handover
Environmentally friendly
Central and secure storage
Access at the click of a
button
Enhanced assessor
experience
Positive candidate
experience
Streamlining of the day
Enhanced face validity
Ease of referencing
candidates post assessment
Post-assessment
referencing
Smaller core team and less
support staff needed
Lower admin burden
Brand alignment
Less measurement error
Lower central tendency
Time saved between each
activity
Lessons Learnt
Run a pilot with the system
Security measures to block screen shots or downloads of documents off system
Always have a paper copy printedMore sustainable to use an internal technology service provider
Include an internal tech person in all contracting meetings
A more frequent auto save option
Do not allow assessors to exit a page without pushing save
Tips
Have one or 2 spare laptops/iPads
Have full support on the day from technicians for hardware andsoftware
Ensure that the working team are fully trained on the system soif there are any questions – you are not solely relied on
If cloud based, ensure you have a strong WiFi connection
Even though you will be allocating your budget differently, thetime and energy saved makes it worth it
Psychometrist/Industrial psychologist and supporting teamhave more time to focus on end to end logistics on the day andmore time to ensure the correct assessor processes are beenfollowed
Always have a back-up planB A
Ensure all assessors are comfortable to use the tool
Ensure all assessors are comfortable to use the assessmentmethodology for the day
A paperless assessment centre increases the efficiency of theday
Before the paperless assessment centre
Contract with provider
Hardware
(assessors and
candidates)
Training
(assessors and core support team)
Pilot Uploads
(candidate documents
and scheduling)
ConnectivityIdentify competency framework,
rating scale & content
During the paperless assessment centre
Candidate briefing
Connectivity Save
3rd party full day support
Roles and responsibilities to
Confidentiality and
data security
Candidate access
Equipment to visually display scoring and photos
Secure Storage
Close tool and ensure the link is disabled
Collect and return hardware (if rented)
After the paperless assessment centre
Questions
Jessica Tecklenburg | Graduate ConsultantOffice 011 846 0098 | Mobile 060 633 8960 Email [email protected]
Stacy Isaacs | Assessment Consultant Office 011 350 1540 | Mobile 0824156461Email [email protected]