paradigm shifts in institutional research dr. daina paupe henry college of william and mary sair...

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Paradigm Shifts in Paradigm Shifts in Institutional Research Institutional Research Dr. Daina Paupe Henry Dr. Daina Paupe Henry College of William and Mary College of William and Mary SAIR 2005 – Charleston, SC SAIR 2005 – Charleston, SC

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Paradigm Shifts in Paradigm Shifts in Institutional ResearchInstitutional Research

Dr. Daina Paupe HenryDr. Daina Paupe Henry

College of William and MaryCollege of William and Mary

SAIR 2005 – Charleston, SCSAIR 2005 – Charleston, SC

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Or Or “Who Moved My Cheese?”“Who Moved My Cheese?”By Spencer Johnson, M.D.By Spencer Johnson, M.D.

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““Who moved my cheese?”Who moved my cheese?”

““Once, long ago in a land far away, there Once, long ago in a land far away, there lived four little characters who ran lived four little characters who ran through a Maze looking for cheese to through a Maze looking for cheese to nourish them and make them happy.”nourish them and make them happy.”

Their names were Sniff, Scurry, Hem and Their names were Sniff, Scurry, Hem and Haw.Haw.

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Where did the cheese go?Where did the cheese go?

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SniffSniff

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ScurryScurry

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HemHem

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HawHaw

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““Who took my cheese?”Who took my cheese?”

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Haw’s advice to HemHaw’s advice to Hem

Having “Having “cheesecheese” makes you happy.” makes you happy. The more important your “The more important your “cheesecheese” is to ” is to

you, the more you want to hold on to it you, the more you want to hold on to it (or to get it back, when it is missing.)(or to get it back, when it is missing.)

Exercise 1

What is your “cheese”? What makes you happy? What would make you happy? What is the best “cheese” in the world?

On the paper labeled Exercise 1, make a list of three things that make you happy- something which if taken away you would want to get back?

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Haw’s clue on adaptationHaw’s clue on adaptation

If you do not adapt to If you do not adapt to ““new cheesenew cheese”, you ”, you can become extinct.can become extinct.

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Haw’s advice on fearHaw’s advice on fear

What would or could What would or could you do if you were you do if you were not afraid?not afraid?

When you stop When you stop feeling afraid, you feeling afraid, you can start to feel can start to feel good.good.

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Haw and cognitive dissonanceHaw and cognitive dissonance

Imagining yourself Imagining yourself enjoying your new enjoying your new cheese can lead you cheese can lead you to it.to it.

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Haw’s advice on environmental Haw’s advice on environmental scanningscanning

Smell the cheese often - so you know when it Smell the cheese often - so you know when it is getting old.is getting old.

Movement in a new direction helps you find Movement in a new direction helps you find cheese.cheese.

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Haw’s words on getting to your Haw’s words on getting to your goalgoal

The quicker you let go of old cheese, the The quicker you let go of old cheese, the sooner you find new cheese.sooner you find new cheese.

It is better to search in the maze, than remain It is better to search in the maze, than remain in a cheese-less situation.in a cheese-less situation.

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Courage quotesCourage quotes

““When I am holding on to the past, I don’t When I am holding on to the past, I don’t have my hands free to reach the future.”have my hands free to reach the future.”

““To cross an ocean, you have to leave To cross an ocean, you have to leave sight of land.”sight of land.”

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Haw puts first things firstHaw puts first things first

Noticing small Noticing small changes early helps changes early helps you adapt to the you adapt to the bigger changes that bigger changes that are to come.are to come.

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Haw puts it into perspectiveHaw puts it into perspective

Haw started to Haw started to change as soon as change as soon as he had learned to he had learned to laugh at himself and laugh at himself and at what he had been at what he had been doing wrong.doing wrong.

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““NEW CHEESE!!!”NEW CHEESE!!!”

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Exercise 2

The situation just described happens everyday. On the paper with the mice, think about a business/personal situation you have experienced. Label the cartoons Hem, Haw, Sniff and Scurry with the initials of the people who fit those characteristics. Label the old and new cheese.

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Dictionary definition of paradigmDictionary definition of paradigm

““a philosophical and theoretical a philosophical and theoretical framework of a scientific school or framework of a scientific school or discipline within which theories, laws, and discipline within which theories, laws, and generalizations and the experiments generalizations and the experiments performed in support of them are performed in support of them are formulated”formulated”

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What is a paradigm?What is a paradigm?

They are a set of assumptions, beliefs, They are a set of assumptions, beliefs, philosophies, and “ways of doing things”. philosophies, and “ways of doing things”.

They are habits and processes.They are habits and processes. And until they change, we usually don’t And until they change, we usually don’t

notice them.notice them.

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What are paradigm shifts?What are paradigm shifts?

Paradigm shifts are changes from one Paradigm shifts are changes from one way of thinking to another. It is a different way of thinking to another. It is a different view of the same thing. It is a change in view of the same thing. It is a change in perspective.perspective.

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How and when do they happen?How and when do they happen?

Paradigm shifts happen everyday.Paradigm shifts happen everyday. New technology.New technology. New knowledge.New knowledge. New people.New people. New circumstances.New circumstances.

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Thomas KuhnThomas Kuhn

““Structure of Scientific Revolutions”Structure of Scientific Revolutions” Galileo and EinsteinGalileo and Einstein Process of change in science. Process of change in science.

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Why are there paradigm shifts?Why are there paradigm shifts?

Change happens (*&##!!#$% happens). Change happens (*&##!!#$% happens). Change is inevitable.Change is inevitable.

Exercise 3

On the sheet labeled Exercise 3, list at least 1 but no more than five things that never, ever, ever change, not in the slightest.

Compare your list with the person next to you. Be prepared to discuss your answers.

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““The Handwriting on the Wall”The Handwriting on the Wall”

Change happensChange happens Anticipate changeAnticipate change Monitor changeMonitor change Adapt to the change quicklyAdapt to the change quickly Change yourselfChange yourself Enjoy changeEnjoy change Be ready to change again…Be ready to change again…

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Change quotesChange quotes

““For everything there is a season, there For everything there is a season, there is a time to reap and a time to sow, a is a time to reap and a time to sow, a time to live, and a time to die.”time to live, and a time to die.”

““We cannot change the wind, but we can We cannot change the wind, but we can adjust the sails.”adjust the sails.”

Exercise 4

You have been provided with a copy of the Holmes Rahe Stress Test. Please take 5 minutes to complete the test and grade yourself.

What knowledge did you gain from this?

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Change is inevitable.Change is inevitable.

The Holmes Rahe Test is a test of stress The Holmes Rahe Test is a test of stress – most of the items imply a change of – most of the items imply a change of some sort to your life.some sort to your life.

Notice Christmas and vacations are on Notice Christmas and vacations are on the list.the list.

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Break time…Break time…

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Two types of changeTwo types of change

There are basically two types of change There are basically two types of change in life: ones that you can control and in life: ones that you can control and ones that you cannot.ones that you cannot.

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Serenity PrayerSerenity Prayer

““God grant me the serenity to accept the God grant me the serenity to accept the things I cannot change, the courage to things I cannot change, the courage to

change the things I can, and the wisdom change the things I can, and the wisdom to know the difference.”to know the difference.”

Exercise 5

On the sheet labeled Exercise 5, there is a list of changes.

For those you have no control over draw an arrow to the left.

For those you do have control over draw an arrow to the right.

What can you conclude?

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Two types of changeTwo types of change

You cannot control external events.You cannot control external events. You can control internal ones.You can control internal ones. And most importantly, you can control And most importantly, you can control

YOUR REACTION to external events.YOUR REACTION to external events.

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Psychology of changePsychology of change

When situations change two things When situations change two things happen:happen: AssimilationAssimilation AccomodationAccomodation

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Psychology of changePsychology of change

Kubler Ross 5 stages of grief:Kubler Ross 5 stages of grief: DenialDenial AngerAnger BargainingBargaining DepressionDepression AcceptanceAcceptance

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Adjusting to change.Adjusting to change.

Hem never changed Hem never changed his reaction to an his reaction to an external event.external event.

Hem never became Hem never became proactive, never took proactive, never took control.control.

Exercise 6

First, on the sheet labeled Exercise 6, what would you change about yourself if you could?

Second, what would you change about the world around you?

Lastly, how could you change to make the change in number 2 happen?

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What can we learn from What can we learn from Sniff, Scurry and Haw?Sniff, Scurry and Haw?

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SniffSniff

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ScurryScurry

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HawHaw

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Change comes from withinChange comes from within

““You can lead a horse to water, but you You can lead a horse to water, but you cannot make it drink.”cannot make it drink.”

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Covey’s 7 habits and Covey’s 7 habits and changechange

Be proactive – I am in control of my world Be proactive – I am in control of my world and its changes.and its changes.

The cheese is gone and what am I going The cheese is gone and what am I going to do about it.to do about it.

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Begin with the end in Begin with the end in mind.mind.

The cheese is gone.The cheese is gone. I want cheese.I want cheese. I must therefore find new cheese. I must therefore find new cheese. Visualize what new cheeses you can Visualize what new cheeses you can

find.find.

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Put first things first.Put first things first.

Start with the first step.Start with the first step. Take a step into the maze. Take a step into the maze. Write on the walls.Write on the walls.

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The first step to change is The first step to change is acceptanceacceptance

““The journey of a thousand miles, begins The journey of a thousand miles, begins with the first step.”with the first step.”

““Beware the first step outside your door, Beware the first step outside your door, you never know where it will lead you.”you never know where it will lead you.”

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Think Win/Win.Think Win/Win.

Imagine all the cheese in the world.Imagine all the cheese in the world. Haw goes back to try to convince Hem to Haw goes back to try to convince Hem to

find new cheese.find new cheese. Sniff and Scurry do not hide the cheese Sniff and Scurry do not hide the cheese

or keep Haw from having some also.or keep Haw from having some also.

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Seek to understand, then Seek to understand, then to be understood.to be understood.

Assess what happened.Assess what happened. Try to communicate.Try to communicate. Write on the walls.Write on the walls. Read the handwriting on the wall.Read the handwriting on the wall.

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Synergize.Synergize.

Write on the wall so others can follow.Write on the wall so others can follow. Creative cooperation – Sniff and Scurry Creative cooperation – Sniff and Scurry

worked together.worked together.

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Sharpen the saw.Sharpen the saw.

As Haw wrote on the wall, “be prepared As Haw wrote on the wall, “be prepared to change again”.to change again”.

The cheese will move. Adapt to change.The cheese will move. Adapt to change. Haw laughed at himself as he reflected.Haw laughed at himself as he reflected.

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Change as the precursor to Change as the precursor to opportunityopportunity

““When life gives you lemons, make When life gives you lemons, make lemonade.”lemonade.”

““Bloom where you are planted.”Bloom where you are planted.”

Exercise 7

On the sheet of paper, think back on a situation when you were “without cheese”. How did you respond?

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Change is relativeChange is relative

Sometimes it is slow, sometimes it is fastSometimes it is slow, sometimes it is fast Sometimes we don’t even know we are Sometimes we don’t even know we are

changing.changing. Sometimes it is big, and sometimes it is little.Sometimes it is big, and sometimes it is little. We need to put it in perspective.We need to put it in perspective. I am sitting still, moving rapidly at a million I am sitting still, moving rapidly at a million

miles per hour…miles per hour…

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Even galaxies change…Even galaxies change…

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Henry table of changeHenry table of change

Good IdeaGood Idea

Bad TimingBad Timing

Good IdeaGood Idea

Good TimingGood Timing

Bad IdeaBad Idea

Bad TimingBad Timing

Bad IdeaBad Idea

Good TimingGood Timing

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Small change is easier Small change is easier than big changethan big change

E ofE of

Is less thanIs less than

E ofE of

E=effort, triangle=change. E=effort, triangle=change.

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Get ready to shift your Get ready to shift your paradigm.paradigm.

Any questions?Any questions?

[email protected]@wm.edu