parallel session: many voices, one vision: the 2020 workforce vision

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We all know that the demands for healthcare and the way it will be delivered will be very different in the future. The NHSScotland workforce will need to cope with growing demand for services and adapt to new ways of working. Improving patient care and our overall performance can only be done with the support of the workforce. This session looked ahead seven years at how we are going to make this happen, the support that staff will be given and the values that will guide this work. See more on the 2013 NHSScotland Event website http://www.nhsscotlandevent.com/resources/resources2013/resources

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  • 1.Everyone Matters 2020 Workforce Vision

2. Everyone Matters: 2020 Workforce Vision We will respond to the needs of the people we care for, adapt to new, improved ways of working, and work seamlessly with colleagues and partner organisations. We will continue to modernise the way we work and embrace technology. We will do this in a way that lives up to our core values. Together, we will create a great place to work and deliver a high quality healthcare service which is among the best in the world. 3. What others have said In its scale and ambition, the Scottish Patient Safety Programme marks Scotland as leader second to no nation on earth in its commitment to reducing harm to patients dramatically and continually. (Don Berwick) .probably the most ambitious and important contemporary innovation in British public sector industrial relations. (Nottingham University) 4. Everyone Matters International context 5. International context Demographic double whammy- ageing population/ ageing workforce Global financial crisis- impact on heath sector funding and on labour market behaviour Growing recognition that policy focus must be on workforce sustainability: retention, motivation, skills enhancement, team-working. Workforce policy alignment, not just more of the same. 6. International context Growth in health spending per capita slowed or fell in real terms in almost all European countries.Many European countries concerned about current or future shortages of doctorsshortages of nurses; OECD: Health in Europe (2012) EU Joint Action on the health workforce (2013); Four areas for action: 1. Improve workforce planning 2. Anticipate skills needs 3. Recruitment and retention 4. International ethical recruitment 7. Bundled solutions: e.g. Australia 8. Everyone Matters 2020 Workforce Vision 9. Everyone Matters Getting to Know You 10. How are you? A. Very well indeed B. Fairly well C. Been better D. Terrible Veryw ellindeed Fairlyw ell Been better Terrible 0% 0%0%0% 11. How long have you worked for NHSScotland? A. Forever (more than 20 years) B. A while (more than 7 years) C. Not long (less than 7 years) D. I dont Forever(m ore than 20 ye... A w hile(m orethan 7years) Notlong(lessthan 7 years) Idont 0% 0%0%0% 12. Do you expect to still work here in 2020? A. Yes B. No C. Not got a clue D. I dont work for NHS Scotland Yes No Notgotaclue Idontw ork forNHSSc... 0% 0%0%0% 13. Did you take part in the engagement or consultation for Everyone Matters? A. Yes B. No C. Whats that? Yes No W hatsthat? 0% 0%0% 14. Everyone Matters What you told us 15. Many voices, one vision 10,000 voices 16. Who participated? Staff group % of respondents % of workforce Nursing & Midwifery 37.07% 42.7% Administrative Services 28.58% 18.3% Support Services 11.29% 10.3% Medical (Hospital, Community & Public Health Services) 4.80% 8.5% Allied Health Professions 9.99% 7.2% Healthcare Science 3.59% 4.0% Emergency Services 0.13% 2.8% Other Therapeutic Services 3.32% 2.7% Medical & Dental Support 0.36% 1.4% Personal & Social Care 0.29% 0.7% Dental (Hospital, Community & Public Health Services) 0.58% 0.5% 17. What did you say? Recorded voices 6/8? 18. What did you say? Recorded voices 6/8? 19. What did you say? Recorded voices 6/8? 20. 2020 Workforce Vision We will respond to the needs of the people we care for, adapt to new, improved ways of working, and work seamlessly with colleagues and partner organisations. We will continue to modernise the way we work and embrace technology. We will do this in a way that lives up to our core values. Together, we will create a great place to work and deliver a high quality healthcare service which is among the best in the world. technology values respond modernise people Together care adapt great place 21. Everyone Matters Hopes, fears and aspirations 22. Hopes, fears and aspirations Recorded voices 6/8? 23. Hopes, fears and aspirations 24. Hopes, fears and aspirations Recorded voices 6/8? 25. NHSScotland Values Care and compassion Dignity and respect Openness, honesty and responsibility Quality and teamwork 26. Everyone Matters Next Steps What are our priorities? 27. Priorities Short/medium term A. Embedding values B. Service re-design (for sustainability) C. Clear governance for integrated services D. Recruiting to values E. Developing support workers Longer term A. Leadership development for all B. Align education and training with future need C. Better use of technology D. Wider access to services 28. Which is highest priority? Short/medium term A. Embedding values B. Service re-design (for sustainability) C. Clear governance for integrated services D. Recruiting to values E. Developing support workers Em bedding values Service re-design (forsust... Cleargovernance forinteg... Recruitingto values Developing supportw orkers 0% 0% 0%0%0% 29. Which is highest priority? Longer term A. Leadership development for all B. Aligning education and training with future need C. Making better use of technology D. Wider access to services Leadership developm entf.. Align education and trai... Betteruse oftechnology W ideraccessto services 0% 0%0%0% 30. What will you do? 31. 10,000 voices One vision www.workforcevision.scot.nhs.uk