pardon me, can you spare some change?

Management Consulting Services

www.msstech.com

Agenda

What Change Can We Spare Framework for Helping with Change What if No One Can Help with Change How Do We Tell Them We Can’t Spare Change Missed Opportunities of Spared Change

© 2013 MSS 3

Everyone is an employee first. This means that Change Management must be focused on all levels of an organization.

Change happens one person at a time. Which means for everyone, it is a personal decision to change. If people decide not to change then we stand to lose valuable people and their knowledge.

Managers are a very critical component to the success of the change network in a Change Management Effort. They work directly with the employees that we need to adopt and utilize the change being made. They wear many hates and play many roles. They are at the front lines as risk managers, coaches, feedback collectors, communicators, and drivers of change.

The Executive leadership plays the most impactful role of Change Sponsor and champion of the change efforts.

How much of this change can you spare?

What Change Can We Spare?

Framework for Helping with Change

4

Prosci® ADKAR® Model

Awareness

Desire

Knowledge

Ability

Reinforcement®

ADKAR and ADKAR terms are registered trademarks of Prosci. All Rights Reserved. Used with permission. www.prosci.com

© 2013 MSS 5

What if No One Can Help with Change?

© Prosci 2014. All Rights Reserved. Used with permission. www.prosci.com

© 2013 MSS 6

What if No One Can Help with Change?


In Change management we are empowering an organizations leadership to help their people do something differently through the use of a change management framework with the goal of maximizing project benefits realization.

Managed ChangeUnmanaged Change

How Do We Tell Them We Can’t Spare Change

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0

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Speed of Adoption Rate of

Utilization and Proficiency

Example – Project ROI ProjectionManaging Change results include:

• Higher Speed of Adoption • Higher Utilization and

Proficiency • Higher Project Return on

Investment

8© Prosci 2014. All Rights Reserved. Used with permission. www.prosci.com

© 2013 MSS 9

Stakeholder Identification

Communication Activities

Covert Resistance

Feedback

Training

Missed Opportunities of Spared Change

pardon me, can you spare some change?

Business