www.stack8.com

STACK8 MOVES, ADDS, AND CHANGES

SYSTEM FOR CISCO UC SOLUTIONS

Parlay will help you deliver on the promise of Unified

Communications;

Telephony is now simple, easy and adaptable to your evolving needs.

A UC AS A SERVICE OFFERING BASED ON BROADSOFT AND CISCO:

PARLAY CLOUD TELEPHONY SERVICE

What is Parlay?Parlay, from the French word “Parler” meaning speak, is Stack8’s answer to the markets growing need for UC as a service and was developed through a combination of advanced services and cloud UC tools.We know that communications are fundamental to business and our Cloud Telephony service has been built to make your communications easy to use and easy to access from anywhere, from any device, any time.

Delivering on the Promise of UC with ParlayUser Experience:

• Focus on user adoption and utilization - Harmonize with your existing collaboration tools (i.e., video conferencing, instant messaging, Webex).• Parlay is delivered as a fully managed service, ensuring you maximize all of the value inherent in Cisco/BroadSoft technology and all your Unified Communications tools. • You will be provided with a dedicated Client Success Manager (CSM) and have regular sessions to review the user experience, technical or operational issues, and advancements with the technology. • Advanced reporting, so you are aware of what’s is going on at all times.

Operational Optimizations: • Process Automation - Key system integrations (i.e., ServiceNow) - Advanced reporting.• Parlay includes all Moves, Adds and Changes (MACs) • We want to make this technology run as efficiently as possible and look for ways to adapt the system to your current reality. • Ensure appropriate network infrastructure and proper QoS settings at all times – Service is highly available (99.999).

Move to the Cloud:• Certified seamless migration strategies – Preserve a Hybrid state for as long as necessary.• At Stack8, we have taken great care to ensure a high-quality migration and a deployment without incidents or surprises. • Our process has been developed to be quick and efficient and address all aspects of a successful telephony transition including; network readiness assessment, system testing, administration, and user training as well as day 2 support.

What is Included with Parlay

Telecom & PSTN

Local Numbers and PSTN Replacement DID and complete PSTN replacement capabilities with SIP trunking.Unlimited Calling* Unlimited calling in Canada and U.S.A.*International long distance rates per minute applicable when calling outside U.S.A. and CanadaRegulatory Services E911, number porting, new number provisioning.Billing One bill; flexible cost allocation billing so you can easily convert service fees to per user/per site costs.WAN Connectivity Appropriate WAN services will be provided as necessary.FAX & Analog Device Support

Service & Support

Dedicated Client Success Manager Monthly Issue/Adoption Review Meetings Bi-Annual Technology Review Meetings Monitoring & AlertingValidate and track bandwidth, latency, jitter, packet loss.

24 x 7 x 365 Support Global reach, can support your sites anywhere in the world.

System Migration

Network Readiness Assessment QoS Analysis and Remediation CUCM Integration for Hybrid Scenarios

Cloud Apps for Collaboration and CallingHost your solution in the cloud and use any phone from anywhere to activate collaboration tools all within the same platform

Cisco Cloud Calling

Carrier-grade cloud service on a Cisco-hosted global

platform.

Cisco Webex TeamsSupport continuous

teamwork with this group collaboration app.

Cisco Webex MeetingsEnhance your meetings with

this optional add-in.

Cisco DevicesPair your solution with phones made by Cisco.

Backed by the Cisco Global CloudYour services are backed by the reliability and availability of the Cisco global cloud. Enjoy universal services across your sites, remote users, mobile users, partners, and customers.

Always SecureEverything you share, say, and type is protected by end-to-end encryption. Authorized administrators can manage and enforce security policies. And thanks to Cisco’s high-security standards, Webex products are some of the most secure collaboration tools available.

General Inquiries:info@stack8.com

Tel: +1-514-940-1480Toll-free: +1-888-940-1480

Sales Inquiries:sales@stack8.com

Tel: +1-514-940-1600 Toll-free: +1-844-940-1600

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Cloud Business Calling FeaturesCall ScreeningSelective call acceptance, voice messaging and call lists to help you answer calls you want, and avoid the ones you don’t.

Find-Me-Follow-MeSimultaneous-ring, call forwarding and hunt groups to help you keep it simple on a single phone number.

ReceptionistImprove customer service with easy call distribution, call park/pick-up, and more.

Front-OfficeStreamline operations and better call handling with auto-attendant, queuing, and music on hold.

Quality Voice and VideoMake your calls with the best quality for video and voice by leveraging the most advanced technology.

Enterprise Dial PlansExtension-dial across sites and across the globe for quick and convenient calling.

Mobile DeviceUse your mobile phone like your desk phone. Easily manage your ID with one-number calling and an integrated business directory.

Want more Information

On How To Get Started?

Here’s how to contact a member of the Stack8 team