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  • 7/29/2019 Part B IFB Full

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    Brand Building - Employees Perspective At IFB Automotive Pvt Ltd

    GCEM, Department of Management Studies Page 38

    PART-B

    CHAPTER-1a

    TITLE OF THE STUDY

    BRAND BUILDING - EMPLOYEES PERSPECTIVE AT IFB AUTOMOTIVE

    PVT LTD, BANGALORE

    Introduction

    Many business marketing managers think that branding is not relevant to B2B

    markets. They argue that industrial products do not need branding as it adds little value to

    functional products and those customers knew a great deal about their products as well

    their competitors products.

    Developing abrandimageand standing with a view to creating long termbenefits

    for brand elementsandbrand value. Building Brand image strengthens an existing (or

    new) product/corporate identity.

    The project is undertaken to find how the brand IFB is been placed in the mind set

    of in-house employees. The company is majorly facing problem in not creating a valuefor its brand. The brand image of the company is not much effective in corporate identity.

    even employees plays a major role in building the brand image of the company and the

    extent role and the way of participation of the employees towards brand building has

    been studied.

    The study mainly aims in understanding the perception of employees towards the

    brand IFB. After getting the response from the targeted respondents proper findings and

    suggestions has been given in improving and building brand image of the company IFB.

    The project has been presented in four chapters. where Chapter 1.a gives a brief

    Introduction of the study comprising of Statement of the Problem, Objective, Scope,

    Methodology and the Limitations of the study, Chapter 1.b comprises of the data

    Analysis and interpretation, Chapter 1.c. gives the summary of findings and suggestions

    and Chapter 1.d gives the summary of and conclusion.

    http://en.mimi.hu/marketingweb/brand.htmlhttp://en.mimi.hu/marketingweb/image.htmlhttp://en.mimi.hu/marketingweb/benefit.htmlhttp://en.mimi.hu/marketingweb/brand_awareness.htmlhttp://en.mimi.hu/marketingweb/brand_value.htmlhttp://en.mimi.hu/marketingweb/product.htmlhttp://en.mimi.hu/marketingweb/corporate_identity.htmlhttp://en.mimi.hu/marketingweb/corporate_identity.htmlhttp://en.mimi.hu/marketingweb/product.htmlhttp://en.mimi.hu/marketingweb/brand_value.htmlhttp://en.mimi.hu/marketingweb/brand_awareness.htmlhttp://en.mimi.hu/marketingweb/benefit.htmlhttp://en.mimi.hu/marketingweb/image.htmlhttp://en.mimi.hu/marketingweb/brand.html
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    Brand Building - Employees Perspective At IFB Automotive Pvt Ltd

    GCEM, Department of Management Studies Page 39

    1.a.1 STATEMENT OF THE PROBLEM

    In todays globalize world where there is a cut throat competition in a B2B sector

    there a huge opportunity to grow in the market. Since many B2B companies do not

    concentrate in the advertising their company and feel it is not required, but branding of

    the company or its products plays an important role in building the reputation and image

    of the company.

    Since the company is interested in knowing the employees perception towards

    branding and they are not very much concentrating on branding their company or brand

    name and want to know about the effectiveness of building brand image and how to

    sustain the brand image, thus the present study is an attempt to address the areas

    mentioned above.

    1. a.2 OBJ ECTIVES OF THE STUDY

    1. To understand employees perception towards Brand IFB

    2. To identify the differentiating factor which enhances the Brand Image.3. To identify the suitable medium/source to improve the Brand Image IFB.4. To give suggestions on the bases of the findings.

    1.a.3 SCOPE OF THE STUDY

    The study has been conducted for building Brand image at IFB AUTOMOTIVE PVT

    LTD. The project will accommodate in-depth study of strategies to improve brand

    performance and gives the best possible suggestions as solutions to the problems faced by

    the company to build brand image.

    The study was conducted to know the problems related to Brand and brand image, across

    Bangalore. The study was done for the period of 10 weeks and major techniques used in

    the research was simple arithmetic calculations like averages, percentages, charts, graphs

    etc. This study will help to understand employees perception in Building Brand Image.

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    Brand Building - Employees Perspective At IFB Automotive Pvt Ltd

    GCEM, Department of Management Studies Page 40

    1.a.4 RESEARCH METHODOLOGY

    Research methodology is systematic method to solve the research problem. It is

    necessary to the researcher to know methodology of research conducted. The research

    methodology describes the method of data collection, sample size and sampling

    procedures and so on.

    Research Design

    The survey was conducted in IFB Automotive pvt, Bangalore and a total of 50

    responses were collected from the targeted respondents.

    Research Type

    Descriptive research is conducted to arrive at certain fact findings. The questionnaire

    and direct interview method are used to collect relevant information.

    The research instruments used for the survey were structured questionnaires and direct

    interview.

    SAMPLING

    Sampling Process

    A structured questionnaire was framed based on the objectives and it was

    administered to the employees of IFB Automotive pvt ltd, Bangalore. Primary data was

    collected by administering to 75 respondents and 50 valid questionnaires were selected.

    The employees are selected for the study based on convenience sampling

    technique for the study. The data was collected through the structured questionnaire and

    was analyzed and interpreted using quantitative techniques.

    Sampling Technique

    In this research, technique which is used for the collection of data isConvenience

    Samplingunder non-probability sampling technique.

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    Brand Building - Employees Perspective At IFB Automotive Pvt Ltd

    GCEM, Department of Management Studies Page 41

    Sampling size

    This refers to the number of items to be selected. It should be neither excessively

    large nor too small, it should be optimum. The optimum sample is one which fulfills the

    requirement of efficiency, representatives, reliability and flexibility. The sample size was

    taken as50.

    Sampling Unit

    The sampling unit for the study is employees of IFB Automotive Pvt ltd, Bangalore.

    Tools for Data Analysis

    Tools for data analysis include simple arithmetic calculations like averages, percentages,

    charts, graphs etc.

    Sources of Data

    Primary Data:

    The employees, customers and suppliers of IFB AUTOMOTIVE PVT LTD were themajor sources of information for the primary data. The primary data was collectedthrough :

    Questionnaire.Secondary data:

    The secondary data was collected by studying various books, journals, general libraryresearch sources, and trade journals. Other information regarding the company was

    taken from the Internet, annual reports and other records maintained by the company.It includes documentary data, survey based data and those compiled from multiple

    sources.The above-received data (primary and secondary) forms the basis for entire analysis.

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    Brand Building - Employees Perspective At IFB Automotive Pvt Ltd

    GCEM, Department of Management Studies Page 42

    1. a.5 LIMITATIONS OF THE STUDY

    The area of study is confined to IFB Automotive pvt ltd and thus it cannot begeneralized for all.

    This study is limited to the information gathered through the interviews anddiscussions with the employees.

    The major limitation was that many of the respondents were reluctant and gavemultiple answers.

    Secondary data is taken from annual report and brochure of the company andinternet which cannot be fully relied upon.

    Some of the respondents may be biased or influenced by some other factors.The results may be biased as convenience sampling is used.

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    Brand Building - Employees Perspective At IFB Automotive Pvt Ltd

    GCEM, Department of Management Studies Page 43

    CHAPTER 1.b

    DATA ANALYSIS AND INTERPRETATION

    Analyzing the data is an important step in the research process. It helps in

    revealing important facts about response given by respondents and provides facts to

    support your plans and helps to analyze and infer about respondents, and guides towards

    better decisions.

    TABLE 1.b.1: Showing profile of respondents based on gender.

    Sl. No Gender No of respondents Percentage1 Male 48 96%

    2 Female 2 4%Total 50 100%

    GRAPH 1.b.1: Showing profile of respondents based on gender.

    Analysis

    The above table & graph has been designed to know the number of respondents in the

    company based on the gender. This table reveals that 96% of the respondents are male

    and remaining 4% are female.

    Inference

    From the above table & graph we can infer that IFB is Male dominated company.

    Profile of Customers

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    Brand Building - Employees Perspective At IFB Automotive Pvt Ltd

    GCEM, Department of Management Studies Page 44

    TABLE 1.b.2: Showing respondents understanding on what IFB stands for.

    Sl. No Particulars No of respondents Percentage

    1. International FineBlanking 0 0%

    2. Indian Fine Blanking 50 100%3. International

    federation of business0 0%

    4. Indian fine business 0 0%Total 50 100%

    GRAPH 1.b.2: Showing respondents understanding on what IFB stands for.

    Analysis

    The above table & graph has been designed to know the respondents understanding on

    what IFB stands for. This table reveals that 100% of the respondents know the

    abbreviation of brand IFB

    Inference

    From the above table & graph we can infer that the entire respondent know the

    abbreviation for IFB i.e., Indian Fine Blanking.

    Employees Understanding

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    Brand Building - Employees Perspective At IFB Automotive Pvt Ltd

    GCEM, Department of Management Studies Page 45

    TABLE 1.b.3: Showing respondents opinion about current branding at IFB.

    Sl. No Opinion No of respondents Percentage

    1. Very good 11 22%2. Good 30 60%3. Average 9 18%4. Poor 0 0%

    Total 50 100%

    GRAPH 1.b.3: Showing respondents opinion about current branding at IFB.

    Analysis

    The above table & graph has been designed to know the opinion about current branding

    at IFB. This table reveals that 22% of the respondents said branding at IFB is very good,

    60% said it is good, 18% respondents said branding needs to be improved.

    Inference

    From the above table & graph we can infer that 60% respondents feel branding is good at

    IFB.

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    Brand Building - Employees Perspective At IFB Automotive Pvt Ltd

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    TABLE 1.b.4: Showing respondents first company in mind when talked about

    seating systems.

    Sl. No Company No of respondents Percentage1. Swaraj 6 12%

    2. IFB 30 60%3. Haworth 0 0%4. Faurecia 14 28%

    Total 50 100%

    GRAPH 1.b.4: Showing respondents first company in mind when talked about

    seating systems.

    Analysis

    The above table & graph has been designed to know respondents first company in mind

    when talked about seating systems. This table reveals that 60% of the respondents said

    IFB is the first company that comes to mind when talked about seating systems. 28%

    respondents agreed that Faurecia comes to their mind first and 12% respondents said

    Swaraj comes to their mind first when talked about seating systems.

    Inference

    From the table & graph above we can infer that IFB has a fair chance of being on the

    60% of the respondents mind.

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    Brand Building - Employees Perspective At IFB Automotive Pvt Ltd

    GCEM, Department of Management Studies Page 47

    TABLE 1.b.5: Showing the brand element associated with brand IFB

    Sl. No Particulars No of respondents Percentage

    1. Just in time delivery 2 4%2. Quality 20 40%3. Price 10 204. Technology 18 36%

    Total 50 100%

    GRAPH 1.b.5: Showing the brand element associated with brand IFB

    Analysis

    The above table & graph has been designed to know the brand element associated with

    brand IFB. This table reveals that 40% of the respondents said Quality is the brand

    element to be associated with brand IFB where as 36% said Technology, 20% said price

    is the brand element to be associated with brand and other 4% said JIT delivery.

    Inference

    From the table & graph above we can infer that quality and technology are IFBs

    strengths.

    4%

    40%

    20%

    36%

    Just in time delivery

    Quality

    Price

    Technology

    Brand Element

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    Brand Building - Employees Perspective At IFB Automotive Pvt Ltd

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    TABLE 1.b.6: Showing respondents opinion on how brand IFB is positioned

    Sl. No Opinion No of respondents Percentage1. Very good 12 24%2. Good 32 64%3. Average 6 12%4. Poor 0 0%

    Total 50 100%

    GRAPH 1.b.6: Showing respondents opinion on how brand IFB is positioned

    Analysis

    The above table & graph has been designed to know the respondents opinion on how

    brand IFB is positioned. This table reveals that 64% of the respondents said brand IFB

    positioning is good, 24% said it is good and 12% respondents said brand position needs

    to be improved.

    Inference

    From the above graph shows that 64% respondents feel brand positioning is good at IFB.

    0

    10

    20

    30

    40

    50

    60

    70

    Very good Good Average Poor

    Opinion about Brand IFB

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    Brand Building - Employees Perspective At IFB Automotive Pvt Ltd

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    TABLE 1.b. 7: Showing respondents rating on IFB brand image compared to its

    closest competitors

    Sl. No Rating No of respondents Percentage1. Very good 4 8%2. Good 34 68%3. Average 12 24%4. Poor 0 0%

    Total 50 100%

    GRAPH 1.b.7: Showing respondents rating on IFB brand image compared to its

    closest competitors

    Analysis

    The above graph has been designed to know the respondentsrating on IFB brand image

    compared to its closest competitors. This table reveals that 68% of the respondents said

    IFB brand image is good compared to its closest competitors. 8% of the respondents said

    IFB brand image is very good than its competitors and 24% respondents said IFB brand

    image is average compared to its closest competitors.

    Inference

    From the above graph shows that 24% respondents feel brand image of IFB needs

    improvements.

    Rating on brand Image of IFB

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    Brand Building - Employees Perspective At IFB Automotive Pvt Ltd

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    TABLE 1.b.8: Showing respondents satisfaction with the current brand image of

    IFB

    Sl. No Particulars No of respondents Percentage1. Yes 16 32%

    2. No 34 68%Total 50 100%

    GRAPH 1.b.8: Showing respondents satisfaction with the current brand image of

    IFB

    Analysis

    The above graph has been designed to know respondents satisfaction with the current

    brand image of IFB. This table reveals that only 32% of the respondents are satisfied with

    the brand image of IFB and the rest 68% are not satisfied with the brand image of IFB.

    As we can see from the graph that 68% are not satisfied with the brand image of IFB.

    Inference

    From the graph we can infer that IFBs brand image is not satisfactory and measures have

    to be taken to improve the brand image of IFB.

    Yes

    No

    0

    20

    40

    60

    80

    12

    Yes

    No

    Satisfaction of

    Employees

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    Brand Building - Employees Perspective At IFB Automotive Pvt Ltd

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    TABLE 1.b.9: Showing area that needs improvement for enhancing the brand IFB

    Sl. No Area No of respondents Percentage1. Operations 6 12%2. Marketing 15 30%

    3. Quality 10 20%4. Technology 11 22%5. Communications 7 14%6. Systems 1 2%

    Total 50 100%

    GRAPH 1.b.9: Showing area that needs improvement for enhancing the brand IFB

    Analysis

    The above graph has been designed to show thearea that needs improvement for

    enhancing the brand IFB. This table reveals that 30% of the respondents said the area that

    needs improvement is marketing, 22% said Technology, 20% said Quality, 14% said

    Communications, 12% said Operations and the other 2% said Systems need to be

    improved.

    Inference

    From the graph above we can infer that marketing in IFB is the area that needs

    improvement to enhance the brand image of IFB.

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    Brand Building - Employees Perspective At IFB Automotive Pvt Ltd

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    TABLE 1.b.10: Showing the suitable medium to improve the brand image at IFB

    Sl. No Medium No of respondents Percentage1. Corporate Ads in TV 22 44%2. Articles in newspapers 10 20%

    3. Participating in Auto shows 9 18%4. Social Responsibility 4 8%5. Websites 5 10%

    Total 50 100%

    GRAPH 1.b.10: Showing the suitable medium to improve the brand image at IFB

    Analysis

    The above graph has been designed to show the suitable medium to improve the brand

    image at IFB. This table reveals that 44% of the respondents say corporate ads in TV

    must be given, 20% say articles about IFB must be given in newspapers, 18% say

    participating in auto shows is the suitable medium to enhance brand image, 10% say

    website is a good medium and the rest 8% say social responsibility is the best medium to

    enhance brand image at IFB.

    Inference

    From the graph above we can infer that corporate ads in TV can fairly improve the brand

    image at IFB.

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    Brand Building - Employees Perspective At IFB Automotive Pvt Ltd

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    TABLE 1.b.11: Showing the ranks of companies based on the brand name when

    compared to IFB Automotive Pvt Ltd.

    Sl. No Companies Rank Percentage

    1. Swaraj 5 20%2. Faurecia 1 100%3. IFB 2 80%4. IEPL 3 60%5. Imasen 4 40%

    GRAPH 1.b.11: Showing the ranks of companies based on the brand name when

    compared to IFB Automotive Pvt Ltd.

    Analysis

    The above graph has been designed toshowthe ranks of companies based on the brand

    name when compared to IFB Automotive Pvt Ltd. This table reveals that major

    respondents has given opinion as ranking as faurecia as 1st, 2nd as IFB Automotive Pvt

    Ltd, 3rdas IEPL, 4th as Imasen and 5th rank as Swaraj.

    Inference

    From the graph above we can infer that the brand name of Fauresia is more that

    compared to IFB Automotive Pvt Ltd.

    V

    I

    II

    III

    IVRanks

    Swaraj

    Faurecia

    IFB

    IEPL

    Imasen

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    TABLE 1.b.12: Showing the differentiating factor from competitor which enhancesthe brand image.

    Sl. no Factor No of respondents Percentage1. Quality and reliability 24 48%

    2. Technology 12 24%3. Pricing 6 12%4. Commitment 8 16%

    Total 50 100%

    GRAPH 1.b.12: Showing the differentiating factor from competitor which enhances

    the brand image.

    Analysis

    The above graph has been designed toshowthe differentiating factor from competitor

    which enhances the brand image. This table reveals that 48% of the respondents say

    Quality and reliability is one factor, 24% say Factor as technology, 12% say it should be

    pricing, 16% say the differentiating factor is commitment.

    Inference

    From the graph above we can infer that Quality and reliability can fairly improve the

    brand image at IFB Automotive Pvt Ltd.

    48%

    24%

    12%

    16%

    Differentiating Factor

    Quality and reliability

    Technology

    Pricing

    Commitment

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    Brand Building - Employees Perspective At IFB Automotive Pvt Ltd

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    TABLE 1.b.13: Showing the role of employees for sustaining and improving thebrand IFB.

    Sl. no Particulars Respondents Percentage1. Communicate effectively 26 52%

    2. Taking part in the variousconferences and seminars 6 12%

    3. Conduct workshops 2 4%4. Positive word of mouth 4 8%5. Ontime production and delivery 12 24%

    Total 50 100%

    GRAPH 1.b.13: Showing the role of employees for sustaining and improving the

    brand IFB.

    Analysis

    The above graph has been designed toshowthe role of employees for sustaining and

    improving the brand IFB. This table reveals that 52% of the respondents for sustaining

    and improving the brand the employees should Communicate effectively, 12% says the

    company should take part in the various conferences and seminars, 4% says shouldconduct workshops,8% says there should be positive word of mouth towards IFB, and

    24% of respondents says there should be on time production and delivery.

    Inference

    From the graph above we can infer that communicating effectively can fairly improve the

    brand IFB.

    52%

    12%

    4%

    8%

    24%

    Communicate

    effectively

    Taking part in the

    various conferences

    and seminarsConduct workshops

    Positive word of

    mouth

    Ontime production

    and delivery

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    TABLE 1.b.14: Showing the satisfactory level of the customers based on the servicesprovided at IFB Automotive Pvt L td.

    Sl. No Level No of respondents Percentage1. Very good 4 8%

    2. Good 32 64%3. Average 14 28%4. Poor 0 0%

    Total 50 100%

    GRAPH 1.b.14: Showing the satisfactory level of the customers based on the

    services provided at IFB AUTOMOTIVE PVT LTD.

    Inferation

    The above graph has been designed to know the satisfactory level of the customers based

    on the services provided at IFB Automotive Pvt Ltd. This table reveals that 8% of the

    respondents said Customer satisfaction level is very good, 64% of the respondents

    Customer satisfaction level is good and 28% respondents said Customer satisfaction level

    is average

    Inference

    From the above graph we can infer that respondents feel the services provided to the

    customers needs improvements in satisfying the customers.

    8%

    64%

    28%

    0%

    Customer Satisfactory level

    Very good

    Good

    Average

    Poor

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    TABLE 1.b.15: Showing the based on services provided will the customers approachagain for solutions at IFB Automotive Pvt Ltd.

    Sl. No Particulars No of respondents Percentage1. Will definitely

    approach

    24 48%

    2. May approach 22 44%

    3. May not approach 4 8%

    4. Will not approach 0 0%

    Total 50 100%

    GRAPH 1.b.15: Showing the based on services provided will the customers

    approach again for solutions at IFB Automotive Pvt Ltd.

    Analysis

    The above graph has been designed to know based on services provided will the

    customers approach again for solutions at IFB Automotive Pvt Ltd. This table reveals

    that 48% of the respondents said based on the services provided the customers will

    definitely approach the company again, 44% of the respondents said the customers may

    approach them, 8% respondents said the customers may not approach them again.

    Inference

    From the above graph we can infer that respondents feel the services provided to the

    customers needs little improvements if the customer wants to approach them again for

    any solutions.

    48%

    44%

    8%0%

    Customer Approach

    Will definitelyapproach

    May approach

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    The opinion of the employees towards the following attributes for the brandperformance at IFB AUTOMOTIVE PVT LTD.

    TABLE 1.b.16 (A) : Showing the opinion of the employees towards Product Qualityfor brand performance at IFB AUTOMOTIVE PVT LTD.

    Sl. No Level No of respondents Percentage1. Very good 4 8%2. Good 32 64%3. Average 14 28%4. Poor 0 0%

    Total 50 100%

    GRAPH 1.b.16 (A): Showing the opinion of the employees towards Product Qualityfor brand performance at IFB AUTOMOTIVE PVT LTD.

    Analysis

    The above graph has been designed to knowthe opinion of the employees towards

    Product Quality for brand performance at IFB AUTOMOTIVE PVT LTD. This table

    reveals that 8% of the respondents said the opinion of the employees towards the product

    quality for brand performance as yes, 64% say good, 28% say average.

    Inference

    From the above graph we can infer that respondents feel that product quality is

    comparatively good.

    8%

    64%

    28%0%

    Very good

    Good

    Average

    Poor

    PRODUCT QUALITY

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    TABLE 1.b.16(B) : Showing the opinion of the employees towards Reliability forbrand performance at IFB AUTOMOTIVE PVT LTD.

    Sl. No Level No of respondents Percentage1. Very good 6 12%

    2. Good 24 48%3. Average 15 30%4. Poor 5 10%

    Total 50 100%

    GRAPH 1.b.16(B): Showing the opinion of the employees towards Reliability forbrand performance at IFB AUTOMOTIVE PVT LTD.

    Analysis

    The above graph has been designed to knowthe opinion of the employees towards

    Product Quality for brand performance at IFB AUTOMOTIVE PVT LTD. This table

    reveals that 12% of the respondents said the opinion of the employees towards the

    reliability for brand performance as yes, 48% say good, 30% say average, 10% say poor.

    Inference

    From the above graph we can infer that respondents feel that reliability is not much

    good.

    12%

    48%

    30%

    10%

    Very good

    Good

    Average

    Poor

    RELIABILITY

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    TABLE 1.b.16(C) : Showing the opinion of the employees towards Service efficiencyand effectiveness for brand performance at IFB AUTOMOTIVE PVT LTD.

    Sl. No Level No of respondents Percentage1. Very good 4 8%2. Good 12 24%3. Average 30 60%4. Poor 4 8%

    Total 50 100%

    GRAPH 1.b.16(C): Showing the opinion of the employees towards Service efficiencyand effectiveness at IFB AUTOMOTIVE PVT LTD.

    Analysis

    The above graph has been designed to knowthe opinion of the employees towards

    Product Quality for brand performance at IFB AUTOMOTIVE PVT LTD. This table

    reveals that 8% of the respondents said the opinion of the employees towards the product

    quality for brand performance as yes, 24% say good, 60% say average, 8% say poor.

    Inference

    From the above graph we can infer that respondents feel that reliability is not much

    important in brand performance.

    8%

    24%

    60%

    8%

    Very good

    Good

    Average

    Poor

    SERVICE EFFICENCY &EFFECTIVENESS

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    TABLE 1.b.16(D) : Showing the opinion of the employees towards Empathy forbrand performance at IFB AUTOMOTIVE PVT LTD.

    Sl. No Level No of respondents Percentage1. Very good 5 10%2. Good 20 40%3. Average 24 48%4. Poor 1 2%

    Total 50 100%

    GRAPH 1.b.16 (D): Showing the opinion of the employees towards Empathy forbrand performance at IFB AUTOMOTIVE PVT LTD.

    Analysis

    The above graph has been designed to knowthe opinion of the employees towards

    Product Quality for brand performance at IFB AUTOMOTIVE PVT LTD. This table

    reveals that 10% of the respondents said the opinion of the employees towards the

    product quality for brand performance as yes, 40% say good, 48% say average, 2% say

    poor.

    Inference

    From the above graph we can infer that respondents feel that empathy is comparatively

    good, and not much important.

    10%

    40%

    48%

    2%

    Very good

    Good

    Average

    Poor

    EMPATHY

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    TABLE 1.b.16(E) : Showing the opinion of the employees towards Price for brandperformance at IFB AUTOMOTIVE PVT LTD.

    Sl. No Level No of respondents Percentage1. Very good 2 4%2. Good 26 52%3. Average 20 40%4. Poor 2 4%

    Total 50 100%

    GRAPH 1.b.16(E): Showing the opinion of the employees towards Price for brand

    performance at IFB AUTOMOTIVE PVT LTD.

    Analysis

    The above graph has been designed to knowthe opinion of the employees towards

    Product Quality for brand performance at IFB AUTOMOTIVE PVT LTD. This table

    reveals that 4% of the respondents said the opinion of the employees towards the product

    quality for brand performance as yes, 52% say good, 40% say average, 4% say poor.

    Inference

    From the above graph we can infer that respondents feel that price also plays an

    important role in brand performance.

    4%

    52%

    40%

    4%

    Very good

    Good

    Average

    Poor

    PRICE

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    CHAPTER-1.c

    FINDINGS, SUGGESTIONS &RECOMMENDATIONS

    GENERAL FINDINGS

    Out of 50 respondents, 100% were aware that IFB stands for Indian FineBlanking.

    Majority of the respondents in IFB are Male, so IFB is Male Dominant company. 52% respondents feel that the role of employees for sustaining and improving the

    brand IFB is communicating effectively.

    Majority of the respondents feel that their customers are satisfied based on theservices provided at IFB AUTOMOTIVE PVT LTD.

    48% respondents felt that based on services provided the customers will approachIFB AUTOMOTIVE PVT LTD again for solutions.

    FINDINGS BASED ON OBJ ECTIVES

    Objective 1:To understand employees perception towards Brand IFB

    60% respondents felt current branding is good at IFB. 60% respondents expressed that IFB comes to the mind when they talk about

    seating systems.

    40% respondents felt that quality is the major brand element associated withbrand IFB.

    Majority of the respondents felt brand positioning of IFB AUTOMOTIVE PVTLTD is good.

    68% respondents said IFB brand image compared to its closest competitors isgood.

    Majority of the respondents are satisfied with the current brand image of IFBAUTOMOTIVE PVT LTD.

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    Objective 2:To identify the differentiating factor which enhances the Brand Image.

    30% respondents feel that Marketing is the area that needs improvement forenhancing the brand IFB.

    48% respondents say that the differentiating factor from the competitor whichenhances the brand image of IFB is Quality and Reliability.

    Objective 3:To identify the suitable medium/source to improve the Brand Image IFB.

    44% respondents opinion on the suitable medium to improve the brand image atIFB is Corporate Advertisements.

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    SUGGESTION AND RECOMMENDATIONSFrom the above findings it is been suggested to the company that:

    a)The organization can participate in auto shows and give corporate advertisementsin trade magazines which help in enhancing the brand IFB and also more number

    of customers can be attracted.

    b)The employees must be given Training on branding and Building Brand Imagewhich increases the knowledge of employees and also helps in building the brand

    image.

    c) Since, the marketing activities of IFB Automotive are less compare to otherbranches of IFB. In order to gain competitive advantage and more market share it

    is very essential to increase marketing activities of IFB Automotive which

    enhances the brand IFB.

    d)The present auto component industrys competition is high due to often upgradation in the technology and innovative products, so the company should

    concentrate more on innovative designs in order to sustain in the market for

    longer period.

    e)The organization has to conduct workshops, conferences and seminars whichhelp in improving the brand image of the company.

    f) This research help for the future researchers as a secondary data and it can alsobe used as in studying the brand building strategies for clients suppliers

    perspective.

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    CHAPTER-1.d

    CONCLUSION

    IFB Automotive private limited is one of the leading companies in automotive

    industry market. IFB has created a unique identity in the market and it is known for

    quality products, technology and designing. IFB main concern is customers safety and

    comfort.

    From the above findings it is inferred, Building Brand Image is one of the most

    important areas which play a major role in reaching success. The success and failure of

    any organization depends on the awareness of their products and company in the minds

    of the customer. Auto shows and corporate advertisements in television enhance the

    brand image of IFB, since television makes a major impact of brand awareness.

    IFB AUTOMOTIVE PVT LTD is providing solutions to major automotive

    companies but due to weak marketing activities, many are not aware of the automotive

    company. The fact is that Swaraj is the major competitor of IFB AUTOMOTIVE PVT

    LTD. Due to this, Building Brand image can be more effective by adopting various

    techniques and by framing and executing various strategies that is mentioned in the

    suggestions.