partner advisory council, san francisco unified inventory ...opnpublic/... · partner advisory...
TRANSCRIPT
<Insert Picture Here>
Partner Advisory Council
Americas
Partner Advisory Council, San Francisco
Unified Inventory Management (UIM)
Mark Bunn, Software Development Senior Director10 October 2009
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 2
<Insert Picture Here>
Agenda
�Context
• Overview & Standards
• Architecture & Features
• Customers
• Q&A
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 3
Inventory Market by the Numbers• The overall inventory market grew from $425M in 2006 to $534M in 2007 with CAGR 14%.• Greatest Inventory Growth Areas
• ROW followed by EMEA
• Mobile followed by Broadband
• Inventory is the FASTEST growing market!• 2007 Billing Market: $3.1B with CAGR 8%
• 2007 Activation Market: $403M with CAGR 13%
• 2007 Ordering Market: $551M with CAGR 10%
2007 OSS Observer - Inventory Forecast by Geography 2007 OSS Observer - Inventory Forecast by Service
2007 OSS Observer - Overall Inventory Market Forecast
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 4
<Insert Picture Here>
“Inventory systems keep track of resources used to provision service. These resources may be
physical assets or they may be logical resources.
… modern systems not only track the inventory, but control the assignment of that inventory with
systems that understand how to consume, allocate and combine resources to support complex
connections and services.”
OSS Observer Inventory OutlookJanuary, 2008
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 5
Unified View of InventoryFully relational model to manage back office processes
Network
Resources
Services
Customer
IP Address, Telephone Number, SIM cards, etc
Bay, shelf, card, cable, connection, bandwidth, etc
Product, Service, parameters, username, etc
Subscriber, Reseller, Customer, Employee etc
Manage Service Capability Delivery
Network Planning& Deployment
Manage Service Inventory
Manage Physical And Logical Resources
Manage Customer, Resource &
Service Relationship
Design and Assign
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 6
Classic Inventory ManagementConventional wisdom
• Typically seen as either a Physical Inventory problem, or as an enabler for Service Fulfillment
• Most commercial products are designed around one of these perspectives, and are strongly linked to a specific set of domains and business processes
• Most popular Inventory systems are over 10 years old; easy enhancements already made
• Bypassing limitations means replacing an entrenched monolithic legacy system or adding another silo – both painful Network
Resources
Services
Customer
Network
Resources
Services
Customer
Network
Resources
Services
Customer
Network
Resources
Services
Customer
Physical Inventory Focus
Supporting Service Fulfillment
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 7
Inventory in the Communications WorldUnified Perspective Required for Success
• Provisioning & activating a service for a subscriber requires a complete view of:• Resources & network
capabilities required for the service
• Availability of resources for subscriber location/device
• Capacity build planning requires a view of correspondence between physical and logical resources
• Effective service assurance enabled by knowing dependencies between services, logical resources and physical resources
Logical
Sites
Facility/Circuit
LogicalDevices
Connection
Physical
Physical Devices
Customer
Subscriber
& Service
Traditional inventory systems built only to manage the physical network; limited support for other perspectives causes provisioning issues, poor asset use and unhappy customers
Connection
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 8
Common Inventory ChallengesBarriers to supporting tomorrow’s infocomm needs
• Inventory model limitations• System architecture doesn’t naturally adapt to meet new business needs
• For example, some legacy systems cannot represent IP addresses, telephone numbers, VLANs, IPTV, multimedia content, etc.
• Enforced linkages between layers, such as services-to-resources• NG services often require no specific transport to be modeled
• Dependency on vendors to make enhancements to vintage software• No low-risk way to extend software capability
• Existing systems locked into a specific set of domains with no elegant way to add support for new domains
• Absence of a comprehensive source for inventory data• Current inventory systems oriented toward only asset lifecycle management or support
only service fulfillment
• CRM, BRM, Order Management, Asset Management systems all maintain significant, uncoordinated inventory repositories
Quest for speed to market often leads to costly and unpleasant compromises
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 9
Back to the Drawing BoardQuestion everything
Why should Billing, CRM and capacity planning all have their own inventories of
services and resources?
Why can’t the same pool of inventory data be
used in multiple contexts?
Isn’t there a generically applicable data model for telco and IT?
Isn’t there a standardized set of business process definitions?
SID?
eTOM?
MTOSI?
What about logical resources like
VLAN IDs, TNs and IMSIs?
Why should a telco that needs to manage just a few types of resource need to buy and deploy a huge Inventory system?
Can SOA be retrofitted onto a mature application?
Can contemporary software technologies lead to really long-lived applications?
Are out-of-box completeness and ability to
customize mutually
exclusive?
Can we have both
performance and
flexibility?
Why should you
need to model
TDM channels to
provision VoIP?
•What should Inventory be?
•What commercial and solution design options
should an Inventory product enable?
•How can the useful life of a software product
be maximized while minimizing TCO?
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 10
<Insert Picture Here>
Agenda
• Context
�Overview & Standards
• Architecture & Features
• Customers
• Q&A
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 11
“A state-of-the-art platform enabling comprehensive views of inventory from multiple perspectives designed for traditional networks and IT convergence. Unmatched flexibility to model novel-to-conventional services and unique-to-standardized processes while leveraging legacy systems and data.”
Unified Inventory Management (UIM) Vision Statement
Unified Inventory Management (UIM)Oracle’s Strategic Next-Generation Platform
• Combines flexibility and speed to market for mature service providers
• Extensible SID-based data model enables next generation services across and beyond the network
• Dynamically extensible to support business process variations
• Designed to enable pre-built support for multiple communications service domains
• Modern, standards-based IT architecture
• Java EE, XML, browser-based GUI, SOA compliant
• Modular structure allows UIM to be used for specific needs alongside legacy systems
UIM is a leading-edge, future-driven software product built on contemporary leading practices from the communications and software industries
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 13
TMF SID ModelOpen foundation for universal inventory
• UIM is built around the flexible and extensible Shared Information/Data model
• Gives unprecedented ability to represent and inventory almost any kind of object or relationship found in information/communications domains
• Contributions from a large community validate broad applicability
• Common language simplifies integration between systems
Product
Market / SalesMarket Strategy & Plan
Market Segment
Marketing Campaign
Competitor
Contact/Lead/Prospect
Sales Statistic Sales Channel
Product
Product Specification Product Offering
Strategic Product Portfolio Plan Product Performance
Product Usage
CustomerCustomer
Customer Interaction
Customer Order
Customer Statistic
Customer Problem
Customer SLA
ServiceService
Service Specification
Service Applications
Service Configuration
Service Performance
Service Usage
Resource
Supplier / PartnerSupplier/Partner
S/P Plan
S/P Interaction
S/P Product
S/P Order
S/P SLA
Enterprise Common BusinessParty
Location
Business Interaction
PolicyAgreement
Applied Customer Billing Rate
Customer Bill
Customer Bill Collection
Customer Bill Inquiry
Service Strategy & Plan
Service Trouble Service Test
Resource
Resource
Specification
Resource Topology
Resource
Configuration
Resource Performance
Resource Usage
Resource Strategy & Plan
Resource Trouble Resource Test
S/P Problem
S/P Statistic
S/P Bill Inquiry
S/P Payment
S/P Performance S/P Bill
(Under Construction)
Revenue AssuranceUsageRoot
Base Types
Project
Time
Oracle is an active member of the TeleManagement Forum, and has been a key contributor to the development of the SID model
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 14
Oracle’s Information ModelAlignment Between Oracle CIM and TMF SID
Resources
Inventory Catalog
Common Services
Service
Product
Logical
Common Business
EntitiesPhysical
Unified Inventory Management
Service Service Configuration
Product
Physical Device
Hardware
Logical Device
Network
Network Address
Place
Party
Business Interaction
Inventory Group
Specifications
Role
Characteristics
Rules
Topology
Life Cycle
Pipe / Connectivity
Capacity
Search Entity
Involvement
Product Configuration
Oracle’s Communications Information Model is based directly on the SID. This is the native object model for our Inventory repository.
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 15
Infrastructure Lifecycle
Management
Product Lifecycle
Mgmt
Operations Support & Readiness
Serv
ice D
evelo
pm
ent
& M
anagem
ent
Resourc
e D
evelo
pm
ent
& M
anagem
ent
Resourc
e M
anagem
ent
& O
pera
tions
Serv
ice M
anagem
ent &
O
pera
tions
AssuranceFulfillment
Inventory in Multiple RolesTMF eTOM Business Process Framework
Resource Provisioning
Service Configuration & Activation
Resource Provisioning
Resource Mgmt & OperationsSupport & Readiness
Resource Development
Resource & Operations Capability Delivery
Service Configuration & ActivationService Mgmt & OperationsSupport & Readiness
Service Development & Retirement
Service & Operations Capability Delivery
Service & Resource Management
Inventory Repository
Enterprise Resource Planning
Order & Service Management
Business Intelligence
Customer-to-Service-to-Resource View
Logical & Physical Resource Mgt
Network Discovery
Network Design & Assignment
Barcode Scanning
Network Capacity Planning & Mgt
Network Reconciliation
Network Optimization
Enterprise Asset Mgt
Acquire-to-RetireInventory to track/maintain and account for
services and resources
Service Fulfillment
Inventory Repository
Customer Relationship Management Order & Service
Management
Service Activation
Service & Resource Specification Management
Customer-to-Service-to-Resource View
Logical Resource Management
Subscriber& Service Configuration
Service Lifecycle Management
Billing Relationship Management
Lead-to-CashInventory to support turn-up & update of
services
Service Assurance
Inventory Repository
Customer Relationship Management
Trouble Ticketing
Business Intelligence
Customer-to-Service-to-Resource View
Logical Resource Management
Subscriber& Service Configuration
Service Lifecycle Management
Performance & Fault Mgt
Enterprise Asset Mgt
SLA Management
Detect-to-ResolveInventory to support resolution of network
and service outages
All Oracle Communications applications are designed around a common set of eTOM-aligned business process models. Inventory has well-defined roles in integrated solutions for these process areas.
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 16
UIM - Modular ViewBroad Scope Inventory Solution
MPLS
L3 VPN
SONET/
SDH
DSL
PDH
Core Platform
Architectural framework and
common services
UIM Plug-In for Design Studio
Java APIs
Netw
ork
Desig
n
and M
odeling
Tele
phone N
um
ber
Managem
ent
Logic
al D
evic
e
Account M
anagem
ent
Univ
ers
al R
esourc
e
Managem
ent
Devic
e
Managem
ent
Connectivity
Managem
ent
Geogra
phic
Addre
ss
Managem
ent
Functional Managers
Manage resource life cycles and
relationships between resources, services
and customers
Technology Packs
Enable concepts, terminology & process
variants specific to customer-oriented
services, or network-oriented technologies
Metro
EthernetVoIP IPTVFTTx
WiMax
Included with purchase of any Functional Manager
Available à la carte
Available à la carte, with certain dependencies
TMF SID-basedObject Repository Web Services
SDK
Service Configuration Management
Phone Mobile
CDMA/
3GPP2
GSM/
3GPP
Internet Video &Media
Data Networking
L2 VPN
Managed Solutions
HFC
Applications Collaboration
POTS
TDM
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 17
UIM Product StructureLicense and use just what you need
Core Platform
Architectural framework and
common services
Oracle Communications
Design Studio
Java APIs
Functional Managers
Manage resource life cycles and
relationships between resources, services
and customers
Technology Pack
Provides business entities and behaviors commonly required by providers of consumer Phone service using
VoIP technology.
VoIP
TMF SID-basedObject Repository Web Services
SDK
Phone Example: UIM for a VoIP provider focused on Service Provisioning, with no need to
manage IP transport
Tele
phone N
um
ber
Managem
ent
Logic
al D
evic
e
Account M
anagem
ent
Univ
ers
al R
esourc
e
Managem
ent
Devic
e
Managem
ent
Geogra
phic
Addre
ss
Managem
ent
Service Configuration Management
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 18
Adapting UIMFrom Out-of-Box to Fit-for-Purpose
ExamplesMechanisms (Product/Custom)Tailor to specific …
• Video and Media
• Internet
Select appropriate Technology
Packs from Oracle library,
build custom technology
packs, build services with
Design Studio
Market
Products and
Services
Service Fulfilment (interface with Oracle OSM), federate with external inventory
Select Oracle Communications
Suite interfaces,
develop interfaces to other
OSS
End-to-End
Business
Process
European terminology, units, references. German language, service provider-specific labels
Configure implementation,
customize Technology Packs
and reports
Local
Preferences
• IPTV
• Metro Ethernet
• DSL
Select appropriate Technology
Packs from Oracle library,
build custom technology packs
Networks and
Resources
• Telephone Number Management
• Geographic Address Management
• Path Analysis
Select required Functional
Managers,
build custom extensions to
Functional Managers
Inventory
Functions and
Processes
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 19
<Insert Picture Here>
Agenda
• Context
• Overview & Standards
�Architecture & Features
• Customers
• Q&A
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 20
EnterpriseSecurity
DBMS
Design Studiofor UIM
Pages of other browser-based Apps
Web Services
Lifecycle
Persistence and Core Model
Capacity
specifications, rules, and extensions loaded from Technology Packs
Behavioral E
xtensibility
OSM
http
Web GUI
https http JMS
Web Browser
SecurityTopology
CustomizationDesign & Deploy
Java EE Application Server
Stru
ctural E
xtensibility
UIM pages
UIM System ArchitectureStructural view
Technology
Packs
UIM
Serv
er
Other apps
Java APIs
Java
InventorySchema
Web Page Integration
Orchestration / Automation
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 21
Browser InterfaceThin client to simplify application delivery
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 22
Design Studio for UIMArtifacts Built in Design Studio Give UIM Its “Face”
To model these inventory components in
UIM …
This powerful GUI environment is used to create configuration packages, by
• Oracle
• Systems Integrators
• Service Provider’s expert users
… we first use Design Studio to create the specifications that
define these types of object …
… which are a realization of the
object model of the DSL service
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 23
Visualization and NavigationGraphics to enhance user experience
• Map View of Networks
• Nodes as overlays on a multi-layered map, showing scope, coverage, proximity
• Large Network Views
• Improved zoom, drill-down and navigation for complex and layered networks
• Service Topology
• View of nodes and connectivity involved in supporting a service, with drill-down and expanded information
Provides richer information, including a geospatial and geopolitical perspective
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 24
SearchingConfigurable searches across unified inventory
• Additional search criteria available
• Identify equipment by Device, Place, ID, Role etc.
• Logical devices searchable by custom characteristics
• Examples of efficient use of object properties:
• No need to go through all Cisco IP Phones to find those with Voice Activity Detection Support andSIP v2 VoIP Protocol
• No need to open each 1630 DSX card to find those located in the Plano Main Central Office
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 25
UIM and Data Federation Framework and Samples
• Federation enables UIM to leverage legacy system data in user interface without a major data migration
• Framework allows transparent visibility with appropriate control over resources
• PoC 1
• UIM as Service Inventory
• Policy Services as Resource Inventory (IP Addresses)
• PoC 2
• MSS as Service Inventory
• UIM as Resource Inventory (VLAN IDs)
MPLS CoreTransport
Ethernet
Access
Network
ATM/Frame Relay
Access
Network
Site A Site B
IP
Ethernet
SDH
ATM/FR
SONET
MPLS VPN Service
MPLS
TDM TDM
DWDM
Two proofs-of-concept show UIM collaborating with other Inventory systems in two different roles. Framework provides the foundation for federation of other entities and with other systems.
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 26
ReportingBased on Oracle Business Intelligence
Customizable out of box reports built with Oracle Business Intelligence
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 27
OOB Service Fulfillment Web ServicesSimplify Integration to Order Management Systems
BRM
ERP
Activatio
nUIM
OSM
AIA
(FMW)
CRM
• While integrators can continue to build their own Web Services, UIM 7.1 includes a standard set that provides a higher level interface
Designed around a standard Lead to Cash value chain process,
targeting integration with Oracle Order & Service Management (OSM)
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 28
Domain Support in UIMTechnology Packs
• A Design Studio cartridge may contain • Structure: Specifications naming
and defining object properties
• Behavior: Java Code and Rules appropriate for the objects
• A domain Technology Pack is simply a collection of Studio cartridges implementing an inventory object model for the domain
• Product Technology Packs• Oracle is building a library of best-
practices packs for sale
• Each to include a wide array of objects commonly found in the domain, with leading-practice behavioral logic
• Leverage our domain expertise
• Save time in building fit-for-purpose
• Maintained and enhanced by Oracle
Service Providers and Integrators may build their own custom cartridges ahead of Oracle’s library. We will provide samples and guidance on this.
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 29
<Insert Picture Here>
Agenda
• UIM Context
• UIM Overview & Standards
• UIM Architecture & Features
�Customers
• Q&A
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 30
Investing for the FutureService providers already find diverse values in UIM
*Subscriber & Service Management (S&SM) was the original name of Oracle’s next-generation Inventory Management product.
• Leading-edge OSS solution architecture for a new provider of multiplayservices over WiMax, IMS, MPLS network
• Service catalog and product-service mapping for DSL and IPTV
• Service fulfillment for a startup mulitplay-over-broadband provider
Live on UIM:
• Flexible support for mobile and fixed phone service fulfillment on a large scale
• Core component of state-of-the-art platform to support IP-based, non-traditional, and IT-based services.
• TN management for VoIP over cable
• Service fulfillment for a Middle Eastern telco’s move to NGN
• Management of telephone numbers and other identifiers for CDMA mobile voice and data services
• Flexible support for IP-based, non-traditional, and IT services
• Strategic platform for GSM mobile service fulfillment
• Multi-play provider offering cable TV, digital television, broadband, telephony and HDTV
• A single repository view for network resources, services and customers to streamline the OSS environment, and initiate the process for the retirement and decommissioning of legacy systems
Usage Scenarios and Value Propositions
Live on S&SM:
Deploying UIM/S&SM*:
Customers
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 31
For More Information:UIM Statement of Direction
For more information on the release plans for UIM, please refer to the UIM Statement of Direction.
• The UIM Statement of Direction provides an overview of the upcoming product direction.
• This document can be downloaded from “My Oracle Support”(metalink.oracle.com)
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 32
Key Takeaways from this Session
UIM is Oracle’s strategic inventory application
New release, UIM 7.1, delivers key capabilities consistent with the Oracle vision for inventory
Highly modular and flexible inventory approach for delivering predominantly next gen services
Provides business insight into customer-centric inventory information
Strong market momentum since initial launch
1
2
3
4
5
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 33
The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 34
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 35
© 2008 Oracle Corporation – Proprietary and Confidential 36
Functional ManagersService Configuration Management
• This provides the basic ability to define and manage services and their relationships to priceableproducts on one hand, and to supporting resources on the other
• Required if UIM is used to allocate and assign resources to services
• Licensed separately for• Mobile: including GSM/UMTS,
CDMA, PHS, mobile WiMax
• Wireline: all fixed-location or nomadic (wired or fixed wireless) for residential or business markets
Service
Product
Product
Configuration
Service
Service
Configuration
Resource
What the enterprise markets and sells to customers
Describes details about how a product is realized (“Customer
Facing Service” in the SID)
Something provided in support of a product
Describes the details about how a service is realized in the business
Part of an enterprises infrastructure utilized by a service or procured by the market in the form of a product
“Mobile Movie Theater”
“Video Streaming Connection”
Wireless Network, PSID, Telephone Number, Phone, IMS Account
Service Administrator
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 37
Functional Managers Device Management
Physical Resource
Inside Plant Engineer
Network Element Engineer
Network Activation Technician
Switches, routers, servers, shelves, chassis, cable modems, set top boxes, PCs, access points and other such objects may all be modeled and tracked
as Physical Devices, Hardware (Equipment), and/or Logical Devices.
• This module allows such items to be modeled as complex objects and enables functions and concepts
• Device Management functionality includes:·• Representing devices in textual, tree
and graphical view, including the use of custom graphic images
• Browsing and searching for devices and related and associated objects
• Drag and drop moving of objects
• Tracking characteristics and detail about devices
• Management and consumption of devices, interfaces, ports, connecters and capacity
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 38
Functional ManagersConnectivity Management
• Allows the management of logical and physical links such as circuits, trails, facilities, channels, cross-connects, copper pairs, optical fibers, coax and radio links.• Modeling various types of
connections
• Tracking custom characteristics and detail about connections
• Application of connection rules
• Support for assignable capacity
• Includes Path Analysis
Physical Resource
Outside Plant Twisted Pair example Outside Plant PlannerEquipment
Engineer
Service Connection Designer
Logical Connection
Logical Connection
1.54Mb
54Mb
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 39
Functional ManagersGeographic Address Management
• Models specific places relating to locations and sites, which may be identified by street address, lot/block addresses, map coordinates or other nomenclature.
• This module also allows the definition of hierarchies of places, typically used in topologically-driven functions such as path analysis
• It is required to enable representation of the location of resources on a geographic map, as well as to manage address ranges and zones for serviceability and geographical number assignment
340 High RoadChigley, UK123 Main Street
Anyville, TX 76010
Place
Geographic
Place
Local
Place
Geographic
Site
Geographic
Location
Geographic
Address
Geographic
Address
Range
Physical Resource
Location Administrator
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 40
Functional Managers Logical Device Account Management
• Define and manage account types for connectionless services such as email, IMS, voicemail, VoIP, audio conferencing etc.
• These can be managed against Logical Devices such as servers
• Use this module to
• Define characteristics of various types of account
• Monitor and manage the unit capacity of the device, e.g. mail server
• Associate accounts to services
89-092-6544-96002
Logical Resource
Logical
Device
Account
Inventory
Group
Consumption:
Assign
Consumption:
Condition
Consumption:
Reservation
Business
InteractionParty
Custom
Involvement
Role
Involved InImpactsIncludes
Assigned By
Conditioned By
Reserved By
Involves
Specializes
Place
Locates Specializes
Logical
Device
Hosted By
“Entity” Involves
Assigned ByAssigned By
Network Element Engineer
Network Activation Technician
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 41
Functional Managers Telephone Number Management
• Telephone Numbers can be defined, created, grouped and managed and rules can be created to apply number classification, such as for lucky or vanity numbers
• Use this module to
• Define number ranges and their relationship to geographic areas, devices, customer segments, sales channels etc.
• Define number masks and patterns
• Assign numbers to services
• Transition numbers through life cycles, including porting, aging
+1 (601) 555-7800+1 (601) 555-8012+1 (800) 555 0012+1 (888) 555-2244+1 (450) 555-9099+1 (401) 555-8900
Logical Resource
Telephone
Number
Inventory
Group
Consumption:
Assign
Consumption:
Condition
Consumption:
Reservation
Business
InteractionParty
Custom
Involvement
Role
Involved InImpactsIncludes
Assigned By
Conditioned By
Reserved By
Involves
Specializes
Place
Locates Specializes
“Entity” Involves
Assigned ByAssigned By
Number Inventory Administrator
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 42
Functional Managers Universal Resource Management
• Enables the generic management of resources such as customer premise equipment, handsets, set top boxes and other objects that need to be tracked but not with the richness of structure or function provided by Device Management or Connectivity Management.
• Required if anything is better modeled as a Custom Object rather than one of the other entities.
• Use this module to define arbitrary objects, with custom characteristics and relationships• Allows modeling of network
addresses not natively supported in UIM, such as Route Targets and Route Distinguishers
Custom
Object
Contains
Configuration
Item
Configuration
Consumption:
Assign
Consumption:
Condition
Consumption:
Reservation
Consumption:
Assign
Configured By
Assigned By
Conditioned By
Reserved By
Assigns
InvolvesInvolves
AssignsAssigns
AssignsAssigns
Assigned ByAssigned By
Resource
Resource Designer
192.168.122.15:1564:3
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 43
Functional Managers Network Design and Modeling
• This module allows networks of various degrees of complexity to be represented and manipulated graphically, using configurable icons to represent nodes, edges and networks on a canvas
• Nodes and edges can also be displayed geographically on a map
• Service topology view illustrates nodes and connectivity involved in supporting a service, with drill-down and expanded information
Logical Resource
Network System Designer
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 44
IP PhoneIP Phone Home withInternet accessHome with
Internet access
SoftswitchSoftswitch
Voicemail ServerVoicemail Server
Core IP NetworkCore IP Network
ATAATAHome with
Internet accessHome with
Internet access
POTS Phone
Technology PackConsumer VoIP
• Consumer VoIP Service• Subscriber association• Telephone Number
Management• Phone Feature Assignment• User credentials
• VoIP Terminal Modeling• VoIP variant: SIP, H.323• CPE details
• Serial, MAC, IP address, etc.
• Associations to:• Gatekeeper, Proxy,
Session Border Controller
• DHCP, TFTP servers
• Business Logic• Allocation of Telephone
number
Domain Consumer VoIP
Business Logic Deep
Business Model Broad
Vendor/Device Independent
Business Process
L2C: Service Fulfillment
Product
Technology Pack Facts
Specifications 85
Characteristics 67
Rules 19
Implemented Ext. Pts. 6
Cartridges 18
Custom Web Services 5
Provides business entities and behaviors commonly required by providers of consumer Phone service using VoIP technology.
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 45
Technology PackMetro Ethernet
• Metro-E Services• Ethernet Private Line Services: EP-Line, EP-LAN, EP-Tree
• Ethernet Virtual Private Line Services – EVP-Line, EVP-LAN, EVP-Tree
• VLAN Management• VLAN assignment and usage management within a domain
• Ethernet Sites
• UNI-N parameter modeling
• VLAN assignment and EVC mapping
• Logical modeling for CPE device, interfaces
• Business Logic• Model integrity Validation and characteristic validation
CECE
UNIUNI
CECE
UNIUNI
Domain Metro Ethernet
Business Logic Deep
Business Model Broad
Vendor/Device Independent
Business Process
L2C: Service Fulfillment
Product
Technology Pack Facts
Specifications 22+
Characteristics 29
Rules 13+
Implemented Ext. Pts. 4
Cartridges 3
Custom Web Services 0
Provides business entities and behaviors commonly required by providers of data networking services using Metro Ethernet technology as standardized by the Metro Ethernet Forum. (MEF4 MEF6.1, MEF10.1)
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 46
IP/MPLSIP/MPLS
Technology PackMPLS L3 VPN
Comprehensive model for RFC4364 MPLS L3 VPNs• Specific type of a Data Networking Service• Network Based VPN
• IP VPN Service• H&S/Mesh/Hybrid Topologies• Extranets• Managed resources: Router Target and VPN-ID
• IP VPN Termination• Modeling of Dual homed Sites• Logical modeling for CPE device, interfaces
• PE and VRF modeling• Logical modeling for PE device, VRFs, interfaces • Managed resources: Route Distinguisher, IP
addresses• Extensive Routing attributes for:
• eBGP, OSPF, RIP, EIGRP• Static Routing
• VRF attributes• VRF-lite, Interface-less VRFs
• Business Logic• Allocation of RDs, RTs, VPN-IDs
Provides business entities and behaviors commonly required by providers of data networking services service using MPLS
Layer 3 Virtual Private Networks
Customer
NetworkMiami
Customer
NetworkMiami
Customer
Network
LA
Customer
Network
LA
CECE
MPLS Core NetworkMPLS Core Network
PE
PE
P
PE
PE
PE
PE
P
P
MPLS Core NetworkMPLS Core Network
PE
PE
P
PE
PE
PE
PE
P
P
Customer
NetworkNew York
Customer
Network
New York
CE
Domain MPLS L3 VPN
Business Logic Deep
Business Model Broad
Vendor/Device Independent
Business Process
L2C: Service Fulfillment
Product
Technology Pack Facts
Specifications 37
Characteristics 212
Rules 27
Implemented Ext. Pts. 10
Cartridges 10
Custom Web Services 0
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 47
• L2 VPN Services• Virtual Leased Line (aka Pseudo WIre Emulations (PWE))
• Ethernet VLAN, Port-based, Q-in-Q • Virtual Private LAN Services (VPLS)
• H&S/Mesh Topologies• Technology Variants: Lassare (LDP-Based) &Kompella (BGP-based)• Managed resources: Router Target and VPN-ID
• VPN Site• Modeling of Dual homed Sites• Logical modeling for CPE device, interfaces
• PE and VSI modeling• Logical modeling for PE device, VSIs, interfaces • Managed resources: Route Distinguisher,• VSI attributes
• Business Logic• Allocation of RDs, RTs,
Domain L2 VPN
Business Logic Deep
Business Model Broad
Vendor/Device Independent
Model Perspectives
Service Fulfillment
Product
Technology Pack Facts
Specifications 69
Characteristics 50
Rules 37
Implemented Ext. Pts. 36
Cartridges 15
Custom Web Services 0
Provides business entities and behaviors commonly required by providers of data networking services service using L2 VPNs
IP/MPLSIP/MPLS
Technology Pack Layer 2 VPN
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 48
Partner EnablementOPN: Systems Integrator self-service
• Subset of sales tools from MyOracle made available to SI partners
http://www.oracle.com/partners/home/pf/global/communication/auth/service-fulfillment-suite.html
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 49
Customer EnablementMetaLink: Customer self-service
• Sample and proof-of-concept artifacts
• Reporting
• Federation
• Object model documentation
* ‘MetaLink’ will soon be
decommissioned and replaced
by ‘My Oracle Support’
http://metalink.oracle.com
These items are posted as Patches to restrict access to
licensed users of UIM only
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 50
Customer EnablementMetaLink: Customer self-service
• Several recent HOWTO Knowledge articles and documents posted
• Statement of Direction
• Leading practices based on experiences with UIM 7.0.1 deployments
http://metalink.oracle.com
© 2009 Oracle Corporation – Proprietary and Confidential Oracle Communications – Partner Advisory Council October 9 -10, 2009 - San Francisco 51
* ‘MetaLink’ will soon be
decommissioned and replaced
by ‘My Oracle Support’