partnership marketing toolkit › aboutus › tourism › turner › pdf › turner_partn… · nga...
TRANSCRIPT
PARTNERSHIP MARKETING TOOLKIT
2 EXHIBITION PARTNERSHIP MARKETING KIT
NATIONAL GALLERY OF AUSTRALIA EXHIBITION PARTNERSHIP MARKETING KIT – TURNER FROM THE TATE: THE MAKING OF A MASTER
The National Gallery of Australia will host Turner from the Tate: The Making of a Master from 1 June 2013 until 8 September 2013.
As part of the NGA’s comprehensive, national marketing campaign, your business has the opportunity to join in the partnership marketing program and leverage the promotional benefits of this exhibition.
Exhibition partnership marketing opportunities include:
• Leveraging the NGA’s significant national marketing campaign and sponsors to theme your own marketing efforts
• Wholesale tickets available at a 20% commission through ticket partner Ticketek as well as wholesale catalogues through the NGA shop
• Complimentary tickets and tours for your staff to learn about the exhibition
• Tourism media opportunities for your products that promote the exhibition
• Point of sale promotional material and support
J.M.W. Turner, Venice, the Bridge of Sighs, exhibited 1840. Photo: © Tate, 2013
3 EXHIBITION PARTNERSHIP MARKETING KIT
EXHIBITION OVERVIEW
Turner from the Tate: The Making of a Master
J. M. W. Turner (1775–1851) is one of Britain’s greatest artists and a key figure of the Romantic period. He is celebrated as a highly modern painter, his work much admired for its experimental character.
Turner from the Tate includes many of the artist’s most famous paintings. It provides a comprehensive overview of Turner’s monumental landscapes and atmospheric, light-filled seascapes, while offering extraordinary insights into his working life and practices. The exhibition includes over 110 works, from finished oil paintings and large watercolours to intimate sketches. It offers fresh perspectives on an artist who was valued as a master in his own time and whose impact was felt as far away as Australia.
Turner from the Tate: The Making of a Master is organised by Tate in association with Art Exhibitions Australia, the Art Gallery of South Australia and the National Gallery of Australia.
Dates
1 June 2013 until 8 September 2013
Opening Times
Gallery opening 10:00 am – 5:00 pm daily Session Times 10am – 3:30pm – Half hourly timed sessions
Location
Temporary Exhibitions Gallery National Gallery of Australia
Wholesale Ticket Prices
Adult Wholesale - $20
Concession Wholesale - $16 (Seniors Card, Australian Student Card, pension card)
Family Wholesale (four tickets) - $44
Children under 6 yrs free with paying adult
J.M.W. Turner, The Devil’s Bridge, near Andermatt, Pass of St Gotthard, (detail) 1802. Photo: © Tate, 2013
4 EXHIBITION PARTNERSHIP MARKETING KIT
EXHIBITION EXPERIENCES
Audio tours
A narrated audio tour experience is available to hire at the gallery.
Audio Tour $6
Children’s Tour $6
Shared Audio Tour for 2 people - $10
For Families
• Children’s Discovery Trail (a dedicated guide to the exhibition just for kids)
• Special school holiday programs and activities
• Exhibition Family Activity Room - features activities facilitated by qualified staff (suitable for children aged 3-10 years and their families). Fun activities include drawing, drama, stories, puzzles and games related to the life and work of Turner. Entry to the Family Activity Room is included in the ticket price.
Public Programs and Events
A comprehensive range of public programs and events is being developed in conjunction with Turner from the Tate. A listing of all public programs will be available soon on the NGA tourism portal.
NGA Cafe
Overlooking the Sculpture Garden, the café is the perfect place for visitors to unwind with a coffee, morning/afternoon tea or a light lunch.
Exhibition Shop
The NGA will create a themed exhibition shop, featuring exclusive merchandise, as well as an exquisite exhibition catalogue. A comprehensive array of art text books and stationery will also be available, as well as a large assortment of enticing, stylish imported gifts, limited edition Turner from the Tate posters and prints, and much more.
J.M.W. Turner, Peace – Burial at Sea, exhibited 1842. Photo: © Tate, 2013
5 EXHIBITION PARTNERSHIP MARKETING KIT
PARTNERSHIP MARKETING OPPORTUNITIES
The tourism site: www.nga.gov.au/tourism is your portal to all partnership materials including ticket order forms, information, images, logos, promotional text and frequently asked questions. The portal will be updated regularly so that you can inform your staff of any new developments.
Wholesale tickets
Exhibition tickets are available to your business at a wholesale rate for packaging with your own products and experiences. Tickets must be ordered directly from Ticketek.
Complimentary tickets, tours and information for staff
Complimentary tickets will be provided to organisations that support the promotion of Turner from the Tate. These tickets are to be used for staff to gain entry to the exhibition. A tour for staff will also take place at the start of the exhibition and an invitation to the tour will be sent to you along with information fact sheets to be placed at the reception of your organisation.
Point of sale promotional material and support
Posters and brochures for Turner from the Tate will be available for your organisation in May. Please contact Siobhan Ion - [email protected] with any requirements you may have.
Images for promotion are available on the NGA Tourism Portal. When using these images please use the below tagline for copyright reasons:
Turner from the Tate: The Making of a Master is organised by Tate in association with Art Exhibitions Australia, the Art Gallery of South Australia and the National Gallery of Australia.
NGA Approval - Please also ensure that you send all marketing collateral to Siobhan Ion at the NGA for approval prior to printing - [email protected]. Please allow two business days for a response.
Leveraging national marketing campaigns
A national, multi-faceted marketing campaign will promote the Turner from the Tate exhibition. Further information and a schedule of media placements and advertising will be provided so you can plan your own promotional activities and leverage the awareness created by the NGA’s activities.
J.M.W. Turner, Rome, from the Vatican. Raffaelle, Accompanied by La Fornarina, Preparing his Pictures for the Decoration of the Loggia (detail) exhibited 1820. Photo: © Tate, 2013
6 EXHIBITION PARTNERSHIP MARKETING KIT
PARTNERS
The National Gallery of Australia would like to acknowledge the generous support of the following Partners:
PRESENTING PARTNERS
International Exhibitions Insurance Program
PRINCIPAL PARTNER
MAJOR PARTNERS
ORGANISED BY
SUPPORTING PARTNER
MEDIA PARTNERS
ACCOMMODATION PARTNER BEVERAGE PARTNERS SIGNAGE PARTNER
7 EXHIBITION PARTNERSHIP MARKETING KIT
USEFUL CONTACTS
Partnership Marketing Program
For more information regarding cooperative marketing opportunities and support developing your partnership promotions, and for any Ticket issues please contact Siobhan Ion at the National Gallery of Australia: P: (02) 6240 6431 M: 0431 121 099 E: [email protected]
Ticketek
Email ticket order forms to [email protected] OR fax to 1300 769 910 Phone 1300 364 001 for any enquiries
NGA
General information (02) 6240 6411 General email enquiries: [email protected]
Tourist information
Canberra and Region Visitor Centre www.visitcanberra.com.au
J.M.W. Turner, Regulus, 1828, reworked 1837 Photo: © Tate, 2013
8 EXHIBITION PARTNERSHIP MARKETING KIT
WHOLESALE CATALOGUES
Tourism Partners have the opportunity to purchase exhibition catalogues at a wholesale rate.
Catalogues are only available in box quantities and catalogues are available on firm sale only and not sale or return.
Catalogues are to be ordered from Stephen Tsakalos at the NGA by phone on 6240 6438, 6240 6420 or email [email protected]
Once ordered, the catalogues are to be collected from the NGA security entrance, Via Bowen Drive in a timely manner. Please note, catalogues are not available for hotels from the gallery shop.
Catalogues are to be sold on a 30 day account as per normal trading terms.
You will receive a Wholesale discount of 40% to be applied against the RRP of $39.95, so they will be $23.97 each.
For more information please contact Stephen Tsakalos at the NGA by phone 6240 6438, or email [email protected]
WHOLESALE TICKETS
All tickets for Turner from the Tate will be sold through Ticketek. The NGA has an established Ticketek box office at the information desk and an exhibition box office will be set up in the level one foyer for duration of the exhibition.
Timed Tickets (does not apply to wholesale tickets)
General admission tickets will be purchased on a timed ticket half hour session for the exhibition. Each half hour session will have a limited number of people which will enhance the exhibition experience for visitors and manage any issues with long queue times. Please note that although tickets are purchased every half hour, visitors are not restricted by the amount of time they have to view the exhibition.
NOTE: The timed ticket process will not apply to wholesale tickets for hotels and tour operators.
Wholesale tickets will be valid each month and will be untimed to gain access to the exhibition between the hours of 10am – 5.00pm. This is a unique selling point for your business. Wholesale tickets do not gain access to Premium Early sessions or any special event session including Introduction Series and Masterclass series.
TICKET ORDERS - Ticketek Groups is open Monday – Friday 9am-5.00pm AEST
Please email your ticket order forms to [email protected] or fax to 1300 769 910.
Orders will be processed within 48 hours of receipt (except weekends). If you require urgent collection, please place your order by phone. Phone orders can be taken by calling 1300 364 001.
PAYMENT AND TICKET DELIVERY
All orders require pre-payment prior to the tickets being issued.
Direct Debit – for faster dispatch of tickets, please ensure you email your remittance to [email protected]. Tickets will be dispatched within 48 hours of the remittance being received.
Cheque – Cheques must be received by Ticketek Groups prior to tickets being issued. Tickets will be dispatched within 48 hours of remittance being received.
Credit Card - Processing fee of 1.95% applies
Last minute orders and same day collection – Tickets can be collected from the Ticketek Canberra office only if prior arrangement has been made. If you require this option please mark on your order form or call 1300 364 001.
Ticketek Office - Unit 2 57 Eyre Street, KINGSTON 2604
9 EXHIBITION PARTNERSHIP MARKETING KIT
WEEKEND AND LAST MINUTE ORDERS
Please plan ahead and if you require last minute tickets in the first instance call Ticketek Groups as they are able to process your request faster than the NGA. If it’s late on a Friday they are also able to print your tickets to the NGA for collection. The NGA front desk should only be contacted on weekends or Public Holidays when Ticketek Groups is closed and if possible prior to 9.30am. Please email your completed form to [email protected] by 9:30am. Tickets can be collected by your representative from the NGA front desk..
TERMS AND CONDITIONS
A transaction fee of $9.95 applies for each separate order
Tickets are non-transferable (i.e. wholesalers must use the month they are purchasing for and tickets cannot be exchanged for another month).
For orders over 500 tickets per order, please email your request to Siobhan Ion at the NGA [email protected]
Tickets are sold by Ticketek as an agent of the “seller” National Gallery of Australia. All claims are the sole responsibility of the seller.
Concessions – customer must present a valid identification card, as proof of eligibility when requested at the exhibition.
Lost tickets - Ticketek reserves the right to charge a replacement fee for the replacement of lost tickets. Ticket replacements are subject to NGA approval.
All ticket sales are subject to Ticketek’s general terms and conditions of sale, which are available at http://premier.ticketek.com.au/content/buyers/termsofsale.aspx
RETURNS AND REFUNDS
A refund will only be offered for unsold wholesale tickets returned to Ticketek Groups within 5 working days after the last day of each month or 5 days after the last day of the exhibition
Please return tickets to Ticketek Groups, PO Box 1610, Sydney, NSW, 2001
Refunds will take 7-10 working days to be processed
If payment has been made by credit card the card will be refunded
Please note: Refund requests for more than 100 tickets per month will be at the discretion of the Gallery, so please plan and order according to your requirements
Family tickets include individual tickets for 4 people so please make sure you return the full set of 4 tickets for a refund. Part of a family ticket cannot be refunded i.e 1 of 4
10 EXHIBITION PARTNERSHIP MARKETING KIT
TICKET ORDER FORMExhibition Turner from the Tate: The Making of a Master
Dates 1 June – 8 September 2013
Contact Details
Organisation/Business Name
Postal Address
Contact Person
Contact Details (ph)
Ticketek Account no:
Wholesale ticket prices – please complete the order form below.
Tickets will be available and valid for the following months:
Ticket June 2013No. tickets
July 2013No. tickets
Aug 2013No. tickets
Sept 2013No. tickets
Total Cost
Adult - $20 $
Concession - $16 $
Family - (4 tix) $44 $
Transaction fee applies for each separate order $ 9.95
TOTAL COST $
Delivery – tick box Regular Mail (7 - 10 working days) Ticketek Canberra City Agency collection (Monday – Friday 9am-5pm)
PAYMENT METHOD
Credit CardProcessing fee of 1.95% applies
Visa MasterCard American Express Diners Club
Card No:
Name on Card ........................................................................................ Expiry Date: _ _ / _ _ CCV: _ _ _
Direct DebitPlease enter “Turner[company name]”.BSB: 032007 Act No: 900462 Act Name: Ticketek Pty LtdPlease email [email protected] with your remittance advice.
Cheque Payable to Ticketek PTY LTD and post to Ticketek Groups – Turner from the Tate Ticket Orders, GPO Box 1610, Sydney, NSW 2001
TICKET ORDERS - Ticketek Groups is open Monday – Friday 9am-5.00pm AESTPlease email your ticket order forms to [email protected] or fax to 1300 769 910. Orders will be processed within 48 hours of receipt (except weekends). If you require urgent collection, please place your order by phone. Phone orders can be taken by calling 1300 364 001. PAYMENT AND TICKET DELIVERYAll orders require pre-payment prior to the tickets being issued.Direct Debit – for faster dispatch of tickets, please ensure you email your remittance to [email protected]. Tickets will be dispatched within 48 hours of the remittance being received.Cheque – Cheques must be received by Ticketek Groups or the Ticketek Canberra Office prior to tickets being issued. Tickets will be dispatched within 48 hours of remittance being received.Last minute orders and same day collection – Tickets can be collected from the Ticketek Canberra office if prior arrangement has been made. If you require this option please mark on your order form or call 1300 364 001. Ticketek Office- Unit 2 57 Eyre Street, KINGSTON 2604WEEKEND AND LAST MINUTE ORDERSSat/Sun 10am -5.00pm Please email this completed form to [email protected] with payment details before 9:30am. Tickets can be collected by your representative from the NGA Information desk on the day of the exhibition. The NGA front desk should only be contacted on weekends or Public Holidays when Ticketek Groups is closed.
TERMS AND CONDITIONS• A transaction fee of $9.95 applies for each separate order• Tickets are non-transferable (i.e. wholesalers must use the month they are
purchasing for and tickets cannot be exchanged for another month).• For orders over 500 tickets per order, please email your request to Siobhan Ion
at the NGA [email protected] • Tickets are sold by Ticketek as an agent of the “seller” National Gallery of
Australia. All claims are the sole responsibility of the seller.• Concessions – customer must present a valid identification card, as proof of
eligibility when requested at the exhibition. • Lost tickets - Ticketek reserves the right to charge a replacement fee for the
replacement of lost tickets. Ticket replacements are subject to NGA approval.• All ticket sales are subject to Ticketek general terms and conditions of
sale, which are available at http://premier.ticketek.com.au/content/buyers/termsofsale.aspx
RETURNS AND REFUNDS• A refund will only be offered for unsold wholesale tickets returned to Ticketek
Groups within 5 working days after the last day of each month or 5 days after the last day of the exhibition.
• Please return tickets to Ticketek Groups, PO Box 1610, Sydney, NSW, 2001• Refunds will take 7-10 working days to be processed.• If payment has been made by credit card the card will be refunded.• Please Note: Refund requests for more than 100 tickets per month will not
automatically be refunded but will be at the discretion of the Gallery so please do not over order but order according to your requirements.
• Family tickets include individual tickets for 4 people so please make sure you return the full set of family tickets for a refund. Incomplete sets of Family tickets cannot be refunded.
TICKET ORDER FORMExhibi&on Turner from the Tate: The Making of a MasterDates 1 June – 8 September 2013CONTACT DETAILS Organisa&on/Business Name: Postal Address: Contact Person: Contact Details (ph): Email: Ticketek Account no:Wholesale Kcket prices – please complete the order form below
Tickets will be available and valid for the following months:Ticket
June 2013No. Kckets
July 2013No. Kckets
Aug 2013 No. Kckets
Sept 2013No. Kckets
Total Cost
Adult -‐ $20$
Concession -‐ $16$
Family (4 Kx)-‐ $44 $
Booking fee $ 9.95
Total $
Delivery – please circleRegular Mail (7 -‐ 10 working days) Ticketek Canberra Office collec&on (Monday – Friday 9am-‐5pm)