partnerships & linkages
TRANSCRIPT
PARTNERSHIPS & LINKAGES
Why
“...find ways of working together that will have positive outcomes for the clients....”
Develop better links
Access funding
Develop & deliver programs
Good discharge planning
Integrated care
Clear communication, dispute resolution
Keen on collaborative work
How
“.....everyone involved has an interest in making it
work...”
Initial visit face to face
Developed relationship over considerable length
of time
Transparent open communication
Invite to reference group meetings
Positives
Good linkages maintained
Staff gain experience in different work
environments.
Raises staff knowledge base and skill level in
comorbidity
MOU help with conflict resolution.
Challenges
High Staff turnover
Busy schedules and workloads
Varying timelines of those involved
Establishing the key personnel
Challenges
Personality issues can be overcome by a greater
understanding of each others expectations.
Challenges looked at openly can be overcome
with open communication.
Developing and signing a MOU can take a long
time, this can be hard to achieve in a short time
frame.
Challenges
MOU can have a top down approach, whereas
the linkage is at the grass roots level.
Awareness of timelines and work issues helps set
realistic timeframes which is one way of
overcoming challenges.
Flexibility is a way of overcoming most
challenges.
Key Tips
“....Try to establish who the key personnel are.
This is not always easy, but arrangements are
always easier to make when speaking to the right
person and much time can be saved....”
“....Be prepared to listen to each other to progress
the partnership....”
“.... Work with what you know you can work
with....”
Key Tips
“... Joining people up that have common
momentum, brings a lot more weight.....”
“.... Client outcome is the focus....”
“...Creating relationships in the beginning is
huge, it should not be underestimated....”
Key Tips
“....Focus on fewer partnerships initially to enable
you to spend time developing these partnerships
to a deeper level...”
“... Recognising the partnership is a „two-way‟
street and it „cuts both ways‟ is important for
success....”
“.... Almost anything can be accomplished as long
as no-one cares who get the credit.....”