partnerships_between_workforce_system_libraries_20100719_won

Effective Partnerships between the Effective Partnerships between the Public Workforce System and LibrariesPublic Workforce System and Libraries

July 19July 19thth, 2010, 2:00 pm Eastern, 2010, 2:00 pm Eastern

2Effective Partnerships between the Public Workforce System and LibrariesEffective Partnerships between the Public Workforce System and Libraries

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Featured SpeakersFeatured SpeakersPresenters Mamie Bittner, Deputy Director for Policy, Planning, Research and

Communications, Institute of Museum and Library Services Oana Amaria, Business Service Coordinator, Office of Employment and

Training, Illinois Department of Commerce and Economic Opportunity Mohammed Faheem, Manager, Business Employer Services and

Community Relations, Illinois workNet™ Centers John Ericson, Corporate and Small Business Liaison Librarian,

Schaumburg Township District Library, Illinois Susan Flessner, Administrative Manager, Workforce Services Division

of Will County, Illinois Dianne Harmon, Assistant Director, Joliet Public Library, Illinois Dani Crane, Program Manager, Jefferson County Workforce Center,

Colorado Cindy Phillips, Online and Outreach Library Manager, Jefferson County

Public Library, Colorado Moderator Janet Sten, Chief, Division of Workforce System Support, Office of

Workforce Investment, U.S. Department of Labor, Employment and Training Administration


ModeratorModerator

Janet StenJanet Sten Chief,Chief,

Division of Workforce System Support, Division of Workforce System Support, Office of Workforce InvestmentOffice of Workforce Investment

U.S. Department of Labor, U.S. Department of Labor, Employment and Training Administration Employment and Training Administration


Audience Question 1Audience Question 1

State workforce agency State or local workforce investment

board One-Stop Career Center State library Local library Other (If selected, please specify in the

chat)

Are you affiliated with…?


Goals of the Federal PartnershipGoals of the Federal Partnership

The partnership between ETA and IMLS pursues two main objectives: Sharing data and information (e.g., locations, LMI,

course offerings) between the workforce system and public libraries and

Publicizing and encouraging successful partnerships at the state and local levels.

Both objectives advance the Secretary of Labor’s goal of Good Jobs for Everyone as well as the acquisition of 21st Century skills, a topic of particular focus for IMLS.


Federal Activities to Date Federal Activities to Date ETA issued TEN 50-09 outlining our partnership and

highlighting promising partnerships

Added library locations to America’s Service Locator (www.servicelocator.org)

ETA and IMLS are disseminating information on the value of workforce-library partnerships on our respective virtual communities of practice (Reemployment Works! and Project Compass), as well as at conferences and other Web sites

IMLS sponsored a nationwide effort to train librarians on employment services through regional workshops for state librarians, development of curricula, online learning and other means

http://wdr.doleta.gov/directives/corr_doc.cfm?DOCN=2920

http://www.servicelocator.org/

http://www.servicelocator.org/

http://reemploymentworks.workforce3one.org/

http://www.webjunction.org/project-compass


Federal Planned ActivitiesFederal Planned Activities

Training for librarians on national workforce electronic tools on August 11– CareerOneStop (www.careeronestop.org)– O*Net (http://online.onetcenter.org)

Highlighting partnership examples received from you on the Reemployment Works! Community of Practice (http://reemploymentworks.workforce3one.org)

http://www.careeronestop.org/

http://online.onetcenter.org/





Types of Workforce-Library Types of Workforce-Library PartnershipsPartnerships

Highlight of workforce system-library partnerships:– Joint locations– Training library staff on workforce system resources

and job search services– Direct service delivery by workforce system

professionals to library patrons– Use of library spaces to hold workforce system-

sponsored events (e.g., career fairs)– Common sponsorship and operation of mobile career

centers– Other partnerships (e.g., entrepreneurship support in

Southwestern Michigan)


Audience Question 2Audience Question 2

Joint location Training library staff Sharing labor market information Direct service by workforce professionals to library patrons Joint participation in wider community partnerships (e.g., with

economic development agencies) Mobile career centers Small Business Development Use of library spaces to hold events sponsored by workforce

system entities Signing memoranda of understanding Other (specify in chat) None (that’s why I am here)

If you already have a partnership what is it? (Select all that apply)


Institute of Museum and Library Services

State of Illinois

Jefferson County, Colorado

Interaction and Q&A

AgendaAgenda


PresenterPresenter

Mamie BittnerMamie Bittner Deputy Director, Policy, Planning, Research and Deputy Director, Policy, Planning, Research and

CommunicationsCommunicationsInstitute of Museum and Library ServicesInstitute of Museum and Library Services

Presenter/ Moderator

picture here if available


Institute of Museum and Library Institute of Museum and Library ServicesServices

The Institute’s mission is to help build the capacity of libraries and museums:

To connect people to information and ideas

The Institute is the federal voice for the nation’s 123,000 libraries and 17,500 museums.



Through grant-making, convening, research, and publications, the Institute builds the capacity of museums and libraries to serve the public. We– sustain cultural heritage and knowledge;

– enhance learning and spur innovation; and

– support professional training so the staff of libraries and museums can be leaders in their communities.



June 25: IMLS and DOL ETA announce partnership


Opportunity for All: How the American Public Opportunity for All: How the American Public Benefits from Internet Access at U.S. LibrariesBenefits from Internet Access at U.S. Libraries

Based on the first large-scale study of – who uses public computers and Internet access in

public libraries, – the ways library patrons use this free technology

service, – why they use it, and – how it affects their lives.

Conducted by the University of Washington Information School

Funded by the Bill & Melinda Gates Foundation and IMLS


Findings from Findings from Opportunity for AllOpportunity for All

More than 77 million people over the age of 14 used a library computer last year.

30 million people used library computers to help address career and employment needs.

Among these users, 76 percent reported that they searched for jobs online.

Among job seekers, 68 percent went on to apply for a job or submit a resume.

23 percent used library computers to receive job-related training.

3.7 million people reported finding work using a library computer.


Findings from FY2008 Findings from FY2008 Public Libraries SurveyPublic Libraries Survey

Circulation per capita has also generally increased during the past 10 years, increasing by 19.7 percent since FY1999

Library visitation per capita has steadily increased over the past 10 years.

The availability of Internet terminals has nearly doubled over the past 10 years in response to patron demand.


Project CompassProject Compass

An innovative IMLS-funded project linking libraries nationwide to share strategies for helping unemployed patrons find work.

Launched by OCLC WebJunction and the State Library of North Carolina,

Project Compass features:– four regional summits for state library officers to share

best practices on meeting the workforce needs of their communities.

– an online hub to help librarians share ideas and resources designed to help get their communities fully employed. www.webjunction.org/workforce-resources

http://www.webjunction.org/workforce-resources

http://www.webjunction.org/workforce-resources


What do libraries offer?What do libraries offer?

Internet access

Trusted and welcoming spaces

Convenient hours and locations

Librarians trained as knowledgeable information navigators

Saguache County Public Library, Saguache, Colorado


State Library Administrative State Library Administrative AgenciesAgencies

Have a question about how to work with libraries in your state? – The state librarian is your “go to”

person. – Contact information for every state

librarian: www.imls.gov/programs/libraries.shtm

Additional workforce resources: www.imls.gov/about/workforce.shtm

http://www.imls.gov/programs/libraries.shtm

http://www.imls.gov/about/workforce.shtm


PresenterPresenter

Oana AmariaOana Amaria Business Service Coordinator, Illinois workNetBusiness Service Coordinator, Illinois workNetIllinois Department of Commerce and Economic Illinois Department of Commerce and Economic Opportunity, Office of Employment and TrainingOpportunity, Office of Employment and Training

Presenter/ Moderator

picture here if available


What’s in It for You?What’s in It for You?

Illinois workNet™ Fostering Library

Partnerships


Illinois workNet™ Illinois workNet™ Fostering Library PartnershipsFostering Library Partnerships

AgendaState of Illinois —Illinois Department of Commerce and Economic Opportunity statewide programs and policy aimed at fostering local partnerships such as libraries.

Illinois workNet.com —Statewide resources available to all local Workforce Investment Areas to Support development of local partnerships and access to resources for partners, libraries, and community members.

Local Workforce Investment Areas (LWIA)/ Local Workforce Investment Boards (LWIB) —Supports partnerships and interactions with libraries

Local Libraries —Partnerships with LWIA/LWIB and how they provide workforce development resources to their community.


Overview of State and Overview of State and Local PartnershipsLocal Partnerships


DCEO—Is the foundation of Workforce Investment Act (WIA) and ARRA grants, policy, and services; investing in statewide resources aimed at increasing access to the workforce system.

Illinois workNet.com —Portal and program provides the context of the statewide workforce system branding, resources both state and local, and training use by LWIAs, partners, and the citizens of Illinois.

LWIA & LWIB—Receive DCEO grants, implement regional employment and training service programs available to their communities, seek and manage local partnerships both mandated and other community partners including libraries.

Local Libraries —Partner with LWIAs to provide their staff and patrons easy access to workforce development resources and training.

Together, this structure fosters partnerships aimed at increasing access to resources and services and developing a community of users!

Overview of State and Overview of State and Local PartnershipsLocal Partnerships


Community of UsersCommunity of Users


Illinois workNet™Illinois workNet™Background & ResourcesBackground & Resources

Illinois workNet provides free access for library staff:

Training - Certified Illinois workNet Advisor Online Course and access to webinars on topics such as using social media with job services

Outreach - Resource Room Starter Kit – mouse pads, door decal, quick tips, posters, customizable materials for print and paper, link to us

Workforce Professional Resources – Access to pathway where guidance, worksheets, videos, archived training, forums, monthly newsletter, and other information is available


Illinois workNet™Illinois workNet™Background & ResourcesBackground & Resources

Illinois workNet (http://www.illinoisworknet.com) provides free access to statewide portal providing resources for patrons to achieve employment and training goals:

Learn about skills and interests Job preparation steps Connect to training opportunities Find job openings Local work support services Find local partners, including libraries, in their

community And more…

http://www.illinoisworknet.com/



PresentersPresenters

Mohammed FaheemMohammed FaheemManager, Business Employer Services Manager, Business Employer Services

and Community Relations and Community Relations Illinois workNet CentersIllinois workNet Centers

John EricsonJohn EricsonSmall Business Liaison LibrarianSmall Business Liaison Librarian

Schaumburg Township District LibrarySchaumburg Township District Library


Local Workforce Investment AreasLocal Workforce Investment AreasPartnerships and InteractionsPartnerships and Interactions

LWIA 8: Connect customers to library workshops—

Monthly workshops are hosted by local libraries and facilitated by Illinois workNet Center Volunteers. Over 3200 people attend the Power Employment

Workshops. Now partnering with 7 local libraries. 102 Volunteers since February of 2009; of which

66 have found jobs through these partnership networking opportunities

30-35 active volunteers

Schaumburg Library Job Fair—27 employers and 1200 job seekers participated in the job fair.

Utilizing Social Media for Outreach –”Job Search Strategies—Rewriting the Paradigm” YouTube Video.

Creative Solution—Cutting costs with Library/Workforce Partnerships “Library, workNet may merge office space to cut costs, offer services” article.

http://www.youtube.com/watch?v=PFs07mow77o

http://www.dailynorthwestern.com/library-worknet-may-merge-office-space-to-cut-costs-offer-services-1.2276759





Dianne HarmonDianne HarmonAssistant DirectorAssistant Director

Joliet Public LibraryJoliet Public Library

Susan FlessnerSusan Flessner Administrative ManagerAdministrative Manager

Workforce Services Division of Will Workforce Services Division of Will CountyCounty


Local Workforce Investment AreasLocal Workforce Investment AreasPartnerships and InteractionsPartnerships and Interactions

LWIA 10: Workforce Division of Will County Library

Partnership includes: Free WinWay Resume software for public

use to participating libraries through an ARRA grant.

Job search workshop curricula, and job readiness training for library staff.

A total of 17 libraries in Will County, including the 10 participating with the Mobile Workforce Center.

The Mobile Workforce Center—Mobile computer lab with 11 computers and staff that travel daily to assist individuals that may not have access to computers or work readiness services. In PY 2010 the MWC made 281 visits

throughout Will County and served 1661 customers.

http://www.willcountyillinois.com/LinkClick.aspx?fileticket=oiCu7h7W0q0=&tabid=444&mid=746



Cindy PhillipsCindy PhillipsOnline and Outreach Library ManagerOnline and Outreach Library Manager

Jefferson County Public LibraryJefferson County Public Library

Dani CraneDani CraneProgram ManagerProgram Manager

Jefferson County Workforce CenterJefferson County Workforce Center


After this presentation you will know:–Why we collaborated

–How the eTrain was created

–How we are using the eTrain

eTrain – A Collaborative ProjecteTrain – A Collaborative Project Jefferson County Public Library & the Jefferson County Workforce CenterJefferson County Public Library & the Jefferson County Workforce Center


The eTrainThe eTrainWhy we collaborated Why we collaborated

Common users

Shared objectives

Objectives for each agency

Need to expand services beyond current facilities

Funds available from Workforce Center


The eTrainThe eTrainHow we created the eTrain How we created the eTrain

Locating and renovating used vehicle

Identifying other resources needed

Contractual relationship with partner

Lessons learned


The eTrainThe eTrainHow we are using it now How we are using it now

Sustainability

Classes offered

Non-profit agencies visited

Using at libraries

What’s next


Please enter your questions into the chat window Please enter your questions into the chat window and one of our presenters will try to respond! and one of our presenters will try to respond!

Question and Answer PeriodQuestion and Answer Period


ResourcesResources Reemployment Works! (

http://reemploymentworks.workforce3one.org) Community of Practice (CoP) is a repository of information and resources devoted to reemployment, aimed at policymakers and practitioners. It is housed on Workforce3 One, ETA-sponsored e-learning and information-sharing portal. Currently, the CoP features resources on workforce-library partnerships.

Project Compass (http://www.webjunction.org/project-compass), an online virtual community for library staff focused on providing employment-related services and developed by WebJunction through a grant from IMLS.

Training and Employment Notice 50-09 on workforce-library partnerships contains many more examples of collaborations around the country.



http://www.workforce3one.org/







http://wdr.doleta.gov/directives/corr_doc.cfm?DOCN=2920


Resources Resources (cont’d) (cont’d)

IMLS workforce resources, www.imls.gov/about/workforce.shtm

Contact information for state librarians, www.imls.gov/programs/libraries.shtm

Illinois workNet Workforce Professionals Pathway, http://www.illinoisworknet.com/vos_portal/advisors/en/Home

Illinois workNet page on libraries, http://www.illinoisworknet.com/vos_portal/advisors/en/Resources/CustomerCategories/Libraries/

Link to eTrain information on Jefferson County, Colorado Library Web site, http://jeffcolibrary.org/locations/eTrain.html

http://www.imls.gov/about/workforce.shtm

http://www.imls.gov/programs/libraries.shtm

http://www.illinoisworknet.com/vos_portal/advisors/en/Home

http://www.illinoisworknet.com/vos_portal/advisors/en/Home

http://www.illinoisworknet.com/vos_portal/advisors/en/Resources/CustomerCategories/Libraries/

http://www.illinoisworknet.com/vos_portal/advisors/en/Resources/CustomerCategories/Libraries/

http://jeffcolibrary.org/locations/eTrain.html

http://jeffcolibrary.org/locations/eTrain.html


Speakers’ Contact InformationSpeakers’ Contact Information

Janet Sten Website: www.doleta.gov Email: [email protected] Phone: (202) 693-3045

Mamie Bittner Website: www.imls.gov Email: [email protected] Phone: (202) 653-4630

Oana Amaria Website:

www.illinoisworknet.com Email:

[email protected] Phone: (312) 814-3467

Mohammed Faheem Website:

www.illinoisworknet.com Email:

[email protected] Phone: (847) 437-9425

John Ericson Website: www.stdl.org Email: [email protected] Phone: (847) 923-3334

http://www.doleta.gov/

mailto:[email protected]

http://www.imls.gov/






http://www.stdl.org/



Speakers’ Contact InformationSpeakers’ Contact InformationDianne Harmon Email: [email protected] Website: www.joliet.lib.il.us Phone: (815) 740-2679

Dani Crane Website: http://

www.jeffcoworkforce.org/ Email: [email protected] Phone: (303) 271-4719

Cindy Phillips Website: http://

jeffcolibrary.org/index.html Email: [email protected] Phone: (303) 275-2226

Susan Flessner Website: www.jobs4people.org Email:

[email protected] Phone: (815) 727-4444 ext:124


http://www.joliet.lib.il.us/

http://www.jeffcoworkforce.org/




http://jeffcolibrary.org/index.html

http://jeffcolibrary.org/index.html


http://www.jobs4people.org/



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s!For more information about the Workforce Investment System: Visit www.careeronestop.org Call 1-877-US2-JOBS

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