pas_99_cqi
TRANSCRIPT
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Integrated Management Framework
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IntroductionWhat is PAS 99Examples of Integrated Management
SystemsAuditing IMSBenefits & BarriersWhat the Certification Bodies don’t mention
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What is PAS 99Specification issued by BSI‘Recognised’ by Certification BodiesFramework by which you can manage all
elements of your businessISO 9001ISO 14001OHSAS 18001Sector Standards: ISO/TS 16949, ISO 13485
etcSpecialist Standards: Organic Food, Fair
Trade, Lexel, Sarbanes Oxley
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Principles of PAS 99Based on ISO 14001 structurePDCA Cycle to support systematic
managementRisk Based StandardHelps is you really know your processes!
Process identification with inputs & outputs are essential
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Structure of PAS 996 common requirements:
Policy Planning Implementation & Operation Performance Assessment Improvement Management Review
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The Specification
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Practical Examples of Key Areas
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Risk Based Approach4.3.1 Evaluation of Aspects & Impacts : evaluate the
significant business issues & the associated risk
Quality: Preventive Action? Automotive: FMEA Food: HACCP Medical Devices: Product Risk Assessment Environmental: Aspects & Impacts OH&S: Risk Assessment, HAZOP Corporate Governance: Corporate Risk
Goal: Establish a common frame work to identify, evaluate
and control business risks of any type.
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Legal & Other Requirements4.3.2 Identification of legal & other requirements
Environmental: licences, waste, water, WEE etc OH&S: HASAW, Manual Handling, PUWER, Consultation Human Resource: Working time directive, equality, disability
etc Data Protection: Do you hold customer information? Products: CE Marking, design requirements Import/Export: Legal requirements, product specifics Software: Are you licensed correctly? Corporate Governance: New companies act & director liability
Goal: Legal compliance (and keep the Managing Director out
of court).
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Achieving Compliance
Plan:•Identify requirements•Review arrangements•Identify gaps•Set objectives
Do:•Implement & communicate•Set responsibilities•Write procedures•Establish controls•Training
Act:•Corrective action•Preventive action•Management Review
Check:•Monitor compliance•Audit & Inspection•Sample & measure•Report non conformities
Plan:•Identify requirements•Review arrangements•Identify gaps•Set objectives
Do:•Implement & communicate•Set responsibilities•Write procedures•Establish controls•Training
Act:•Corrective action•Preventive action•Management Review
Check:•Monitor compliance•Audit & Inspection•Sample & measure•Report non conformities
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System Linkages
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Documenting Working Procedures4.4.1 Operational Control - for example machine maintenance:
OH&S: Wear your PPE, Use the permit to work, isolate the machine
Product: Ensure machine is cleaned, set up for quality critical to quality parameters
Environmental: Don’t throw the oil down the drain etc.
Goal: One stop shop document for each process and task.
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Core Systems4.4.3: Documentation requirements, 4.5.4:
Handling non conformities, 4.6.2: Corrective & preventive action
Control of documents & data Control of records Control of non conformities CAPA
Goal: Common procedures for these systems and clear priority on CAPA for the business as a whole
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Management Responsibilities4.2: Policy, 4.3.4: Objectives, 4.7 Management
Review
One policy Common (non conflicting) objectives One Management Review of the business
Goal: Common vision, goals and priorities for the business as a whole
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IMS Audit4.5.2: Internal Audit
Saves time Must focus on processes (not system elements) Use auditors & specialists to achieve competency Carefully define the scope of the audit & criteria
Goal: Common vision, goals and priorities for the business as a whole
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A Turtle Process Map
InputsWhat should we receive?
OutputsWhat should we deliver?
Process
How?InstructionsProcedures
Methods
How Many?
PerformanceIndicators
With What?
EquipmentInfrastructure
With Whom?Training
KnowledgeSkill
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Some Barriers to IntegrationPerception:
Can a good Environmental/Quality/H&S Manager cut it running an IMS?
Fear: Is this a cleaver way to ‘right size’ the organisation?
Too Hard: Sound fantastic Mike but…
Lack of Control: Nice try Mike but I’ve just spent the last 5 years
trying to get everyone to follow the Q/E/H&S procedures – we need to maintain the focus not dilute it!
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Implementing an IMSWrite a policy for the IMSDefine the system – write a well structured
manual to act as your ‘instruction book’Make sure you have well developed process
understandingInstall common system elements
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Benefits of an IMSEncourages risk management across the
businessGives a competitive edge – more holistic
approach to business managementStakeholder satisfaction – systemic approach
to risk, governance across the businessCommon goals across the business
You should not integrate to save a few £££ on Certifications costs!
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What the Certification Bodies didn’t tell you!Still need to be certified 3 times
(i.e. ISO 9001, ISO 14001 & OHSAS 18001)
Probably will not make any kind of cost saving
Not all auditors are multi skilled (you may get 2-3 auditors) – Are all auditors competent to audit your business?
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So in conclusionPAS 99 – Simple framework to useGenuinely drives a risk based approach to
managementSimplifies systemsCan lead to internal savings
But…
Translate your systemEnsure common processesEnsure correct competencies are sustained