Passenger InformatIon and entertaInment for raIL transPort

alstom transport | 32 | alstom transport

Platform Passenger Information displays in the Lausanne metro, line M2

InfotaInment solutIons for your passengers

The next station displayed aboard a Citadis tramway in Lyons (France)

What raIl operators need, What passengers Want

Today’s mainline and urban rail networks are beginning to supplant airline routes and individual cars. The renewed ascent of rail should continue well into the century if rail operators can meet new regulatory requirements and high passenger expectations for quality service. ICT developments play a key role. Advanced ICT systems allow you to welcome passengers, including the mobility impaired, and to attract a broader customer base by satisfying passenger appetites for high-tech amenities. These include general or interactive travel and safety information in real-time, throughout their trips, continuous WiFi connections for email and internet aboard trains, and even train intranet with audio and video channels with personalized content.

smart Investments

Good for attracting business, new generation Passenger Infotainment system solutions also make good business sense: they bring you new means of improving internal business operations in terms of punctuality, maintenance efficiency, rolling stock availability and staff communications. Investing in obsolescence-proof backbone technology

with modular subsystems is a cost-effective decision for a long service life.Such modularity facilitates integration, configuration and later upgrades. An ICT system can integrate all Security & Communications subsystems and Passenger Information & Entertainment modules in a common architecture. Operators can use existing IT and telecom infrastructure and services already deployed. Choosing an advertising-based solution can help offset initial investment and operating costs.

technology and expertIse at your servIce

Alstom can provide you with the technology and expertise you need to modernize your rail networks. We have a solid track record in designing, installing and maintaining information processing and transmission systems for every rail environment: trains, stations, tracks & tunnels, depots and control centers. We work with maintenance and infrastructure contractors and also in partnerships with telecom, internet and other service providers.

alstom offers the real-time information and entertainment systems

you need to keep your passengers well-informed and entertained

while in transit. our Information and Communication technology

(ICt) solutions deliver these benefits via a system architecture that

covers all rail transport environments: stations, railway infrastruc-

ture, trains, depots and control centers. It is designed to work with

other functions including security, network & telecoms and Control &

monitoring to maximize operational efficiency.

4 | alstom transport alstom transport | 5

six reasons to always consult alstom for your passenger Information & entertainment solutions

1. scalable and upgradeable in trains

and stations:

our Passenger Infotainment System

solutions provide functions ranging

from basic public address and Passenger

Information up to the most advanced

internet-on-board and mobile telecom

services at 300 km/h.

2. long-lasting and reliable service:

our equipment is designed to last.

Some of the 70 applications now

in daily service worldwide have a

lifespan of 15 years or more. All meet

new European and US standards for

visual and audio communications for

passengers with disabilities.

3. Internet protocol for easy integration:

our IP-based system solutions allow us

to easily integrate equipment of any

make, now or later, in all types of trains,

stations and control centers.

4. shared architecture: we use a

common platform for our Passenger

Infotainment and Security applications

to maximize operational efficiency.

5. experience and expertise:

our field engineers are among the

most experienced in designing,

installing and maintaining information

communications systems for rail.

6. advanced technology for all needs:

our Infotainment system solutions

integrate the most advanced technology.

They can be tailored to any make of

train or rail environment and work with

existing telecom or IT infrastructure.

MADRID

MADRID

MADRID

LUGGAGES WITHOUT

INTEGRATED CONTROL ANDSECURITY CENTER

LEGEND

At-seat Audio

Infotainment Display

Kiosk

Wireless Communications :Secure Radio & Public Wi-Fi

At-seat TV / Video-on-demand

Seat Reservation Displays

Surveillance Camera

Intercom

Passenger Information Display

Public Address

MADRID

an Integrated passenger InfotaInment solutIon

6 | alstom transport 6a | alstom transport 6B | alstom transport

real-tIme solutIons for every raIl envIronment

as urban or mainline rail operators, you are looking to improve your

passengers’ travel experience by offering onboard multimedia content.

these real-time solutions can also have applications useful to your train

and station staff. alstom offers a full range of products and systems

for integration at specific points within your rail network (train,

station, control center). they can be installed as either a full system

covering all areas, or as Passenger Information and entertainment

alone or with other functions.

Dynamic Strip Map Display in the Barcelona Metro

Our Passenger Information System’s architecture covers three distinct environments: trains, fixed installations (stations, depots, track & tunnels) and the control center.

This system architecture is shared and integrated with three other functions for control and operations: • Security• Control & Monitoring (train traffic, energy supply) • Network & Telecom infrastructure

The system is modular and upgradeable, offering customers multiple options: an operator may choose to equip a single environment and later equip others, or deploy one of the four functions and interface it with other functional areas already at work, knowing that a migration path exists for a later, fully integrated system solution.The system is scalable and configurable to an expanding rail network.The equipment in an Alstom Security system is either designed and manufactured in-house or sourced from reliable suppliers. All equipment conforms fully to rail transport environment standards.

system archItecture

Rail Infrastructure Information System Train Information System

Integrated Control and Security Center Information SystemOperations Decision Support & Incident Management System

Messaging Exchange System

PASSENGER INFORMATION PassengerInformation

MultimediaPortal

NETWORKS & TELECOMS Fixed Networks Telephony &Intercom

WirelessNetworks

TimeDistribution

ContentManagement

CONTROL & MONITORINGInfrastructure

SCADAOperations

Management MaintenanceATS

Public Address

SECURITY AccessControl

IntrusionDetection

Fire & SmokeDetection

CCTV / IntelligentVideo System

OPERATIONSWORKSTATION

MAINTENANCEWORKSTATION

CONFIGURATIONWORKSTATION

REDUNDANTFRONT END

PROCESSORS(FEPs)

REDUNDANTSERVERS

WAN

Station / Depot / Track

Control Center

Train

TELEPHONY INTERCOMEMERGENCY CALL

ATCINTERLOCKING

ATC TRACTIONCONTROLLER

AUXILIARYCONTROLLER

AT-SEATAUDIO

SEATRESERVATION

REMOTE I/OMODULE

DRIVERDISPLAY

ROOF WIRELESS & GPS ANTENNAS

CEILING WIRELESSANTENNA

MULTIPLE UNITGATEWAY

ETHERNETSWITCH

POWERSUPPLY

VENTILATION ANCILLARIES WIRELESSSERVICES

WIRELESSSERVICES

LOCAL OPERATIONSWORKSTATION

PUBLIC ADDRESS INTERCOMEMERGENCY CALL

PUBLIC ADDRESSPASSENGERINFORMATION

PASSENGERINFORMATION

INFOTAINMENT INFOTAINMENT

CCTV

CLOCK

ACCESSCONTROL

CCTV INTRUSIONDETECTION

FIRE & SMOKEDETECTION

ACCESSCONTROL

FIRE & SMOKEDETECTION

KIOSK KIOSKWIRELESS INTERNETEMAIL

WIRELESS INTERNETEMAIL

SEAT RESERVATIONCentral station

WIRELESSANTENNA

Infr

astr

uctu

re C

ontr

olle

rs

Trai

nbor

ne C

ontr

olle

rs

CONTROL & MONITORING

PASSENGER INFORMATION

SECURITY

NETWORKS & TELECOMSNetwork Switch & Gateway

Telephony & Intercom

Access Point

Remote Terminal Unit (RTU)

Remote I/O

Public Address

Passenger Information

Clock

Multimedia Portal

Modems

Network Switch & Gateway

Access Points

Intelligent Mobile Router

Public Address

Passenger Information

Automatic Vehicle Location (AVL)

Multimedia Portal

CCTV / Intelligent Video System

Fire & Smoke Detection

Access Control

Intrusion Detection / Perimeter Monitoring

CCTV / Intelligent Video System

Fire & Smoke Detection

Access Control

Train Control & Monitoring System (TCMS)

Live television throughout the Atlanta subway (USA)

Overhead Passenger Information on Civia II suburban trains (Spain)

8 | alstom transport alstom transport | 9alstom transport | 7

alstom InformatIon and entertaInment systems In the World

santIago metro lIne 1, chIlepassenger InformatIon communIcatIon system

The Santiago transit authority had several specific goals in adding a Passenger Information Communication System to metro line 1’s fleet of 17 trains and 24 stations: firstly, to in-terface with the SCADA system for information concerning train times and arrivals and provide automatic station-stop announcements. It also had to provide the means for train drivers to be able to send emergency messages from their cabs to passenger dis-plays. Alstom was chosen to supply and install this integrated station and train Passenger Information System, which can also be used for infotainment.

atlanta suBWay for marta, usapassenger InformatIon communIcatIon system WIth advertIsIng

To provide its subway riders with real-time messaging and live TV and radio broadcasts, MARTA, the transit authority for Atlanta, Georgia (USA), decided to go with a self-financing Passenger Information solution. This onboard advertising system is the first in North America to use TV-based technology to broadcast audio and visual content to passengers, who use individual, vandalism-proof LCD screens to choose between videos or audio-only music and news channels. MARTA selected Alstom technology for the new broadcast system, and to replace the trains’ former communication system.

hIgh-speed traIn for trenItalIa, ItalyInfotaInment onBoard

On their new-generation fleet of Pendolino high speed tilting trains, national operator Trenitalia wanted to offer passengers travel amenities on a par with in-flight services. Along with the new interior design, seating and bar car, they opted for an advanced Passenger Information and Entertainment System. This upgradeable system features digital public address system, programmable seat-reservation displays and multi-media entertainment including movies and at-seat audio channels as well as a WiFi intranet. Alstom provided this system, judged by Trenitalia as the best value in technology.

tgv east for sncf, france Internet onBoard

SNCF customers, accustomed to its high-speed service, expect cutting-edge technology. Today, this means trains with the latest onboard IT amenities: SNCF has introduced an on-board web service providing a constant, unbroken connection even at 320 km/h. TGV East passengers can consult their email or visit a three-language site offering news, reser-vations, access to the web and more. As part of the consortium that provided the system, Alstom supplied and installed the train-borne WiFi network and servers, roof-mounted antennas and WiFi access points in each car. The WiFi equipment meets European standards and can work throughout the EU. The system can be upgraded to a train-borne Ethernet network (now standard in all new Alstom trains). Deployment on the TGV East fleet will begin by early 2009.

An integrated station and train Passenger Information System in the Santiago de Chile Metro, Line 1

atlanta subway for marta, Usa

Continuous WiFi connection aboard the New Pendolino for Trenitalia (Italy)

tgV east for snCf (france)

traIns

All of our rolling stock is designed with a train-borne Ethernet network, which provides a means of data transmission for Passenger Information and Entertainment on trains as well as security throughout the entire network. Our experts can also install onboard security equipment and train-ground communications systems on existing fleets, whether supplied by Alstom or another manufacturer. Among the equipment that can be integrated into one of our solutions are public address systems, passenger information screens, at-seat audio & video, seat reservations, internet connections, operator intranet and entertainment programming.

statIons

We also offer a range of public address equipment, passenger information displays, entertainment and advertising displays, information kiosks and clocks.

communIcatIons/data transmIssIon

A train-borne Ethernet network integrates both our Passenger Infotainment and our Security solutions: visual displays, audio, sensors, data processing and transmission equipment, communicating to the ground-based backbone network by radio transmission or directly to the control center by satellite connection.

operatIons control center

Our range of Iconis Control Center Software programs run on standard PCs and Windows operating system.

solutIons WIthIn a larger system

Alstom pioneered rail signaling over 20 years ago, designing systems to prevent train collisions. Today, we offer ICT solutions for real-time information to complement our and other manufacturers’ traffic control management systems. To enhance the travel experience with onboard entertainment and WiFi connections, we have also developed a highly efficient full system solution, with our own and 3rd party products. Designed for modularity, our ICT technology can be tailored to meet your specific needs, either as an integrated system or as separate modules, in any rail context: trains, stations, tunnels, trackside, depots and control centers. Our Information Communications & Entertainment range uses the same ICT hardware and software platforms as our Security range, facilitating later upgrades.

Train-borne Passenger Information system, Coradia Nordic regional commuter trains (Sweden)

10 | alstom transport

a common archItecture

Our Information Communication and Entertainment products use the same network and data-transmission platforms as our Security range. Both can be integrated into a rail control system from our Urbalis or Atlas ranges for urban or mainline operations, or with a rail control system manufactured by a third party.

statIon utIlItIes of all kInds

Alstom equips stations with a wide range of utilities supplied by third parties: platform screen doors, ventilation systems, elevators & escalators, ticketing systems and more. We have broad experience in integrating and optimizing rail station equipment.

our InformatIon and entertaInment systems WIthIn alstom’s gloBal offer

full raIl control solutIons

Along with Information Communication & Security systems, we also link train-control and remote-maintenance systems to control centers via networks and telecoms. We provide modular software and standard hardware for rail control centers, covering train traffic control and network safety, power management (SCADA) and operations supervision.

lIfetIme support

We offer our customers maintenance service for all the systems and equipment we supply in trains, stations and control centers.

through its know-how and the excellence of its products, alstom is

shaping the future of energy and transport infrastructure and contributing

to improving the living and working conditions of people throughout the

world. today, more than 65,000 people in 70 countries are making an active

contribution to the growth and development of its business.

tran

s/Bg

ene/

Pass

Info

ente

rmt/

eng/

tran

sv/1

0.08

/fr/

6641

© -

aLst

om

200

8. a

Lsto

m, t

he a

Lsto

m lo

go, C

itadi

s, P

endo

lino,

atla

s, U

rbal

is an

d an

y al

tern

ativ

e ve

rsio

n th

ereo

f are

trad

emar

ks a

nd s

ervi

ce m

arks

of a

Lsto

m. t

gV is

a tr

adem

ark

of s

nCf

. the

oth

er n

ames

men

tione

d, re

gist

ered

or n

ot,

are

the

prop

erty

of t

heir

resp

ectiv

e co

mpa

nies

. the

tech

nica

l and

oth

er d

ata

cont

aine

d in

this

docu

men

t is

prov

ided

for i

nfor

mat

ion

only.

aLs

tom

rese

rves

the

right

to re

vise

or c

hang

e th

is da

ta a

t any

tim

e w

ithou

t fur

ther

not

ice.

grap

hic

des

ign

Seen

k®. P

hoto

Cre

dits

: (c)

aLst

om

tran

spor

t / s

nCf

/ to

ma-

C. s

asso

/ P

. de

sala

bert

/ P

. gui

gnar

d /

r. P

avez

/ r

. Vila

lta /

PUr

PLe-

m. s

fredd

o /

mar

ta /

trn

-CBs

out

door

. Prin

ted

on P

efC

(Pro

gram

me

for e

ndor

sem

ent o

f for

est C

ertifi

catio

n) c

ertifi

ed p

aper

.

europe, middle east and africaalstom transport48, rue albert dhalenne93482 saint-ouen Cedex francePhone: +33 1 41 66 90 00

Latin america, spain & Portugalalstom transportPaseo de la Castellana 257 -6°madrid 28046 spainPhone: +34 9 1334 5800

asia-Pacificalstom transport24 raffles Place #27-01Clifford Centresingapore 048621 singaporePhone: +65 6220 1138

north americaalstom transportation353 Lexington ave.suite 1100 new YorknY 10016 UsaPhone: +1 607 281 2481

www.transport.alstom.com