passion for safety
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World-Class Safety Program. PASSION FOR SAFETY. Leadership does make a difference!. Leadership qualities of a world-class safety program. Safety processes of a world-class safety program. Culture. PASSION FOR SAFETY. Why did you kill my son? Tragic events are defining moments. - PowerPoint PPT PresentationTRANSCRIPT
© 2014 David B. Walls
© 2014 David B. Walls
PASSION FOR SAFETY
Leadership does make a difference!
Leadership qualities of a world-class safety program
Safety processes of a world-class safety
program
Culture
World-Class Safety Program
© 2014 David B. Walls
PASSION FOR SAFETY
Why did you kill my son?
Tragic events are defining moments.
Inspire all to get “passion for safety” without experiencing a fatality.
© 2014 David B. Walls
Good News
The construction industry statistics continue to improve.
Bad News
The construction profession leads the industry for number of accidents and fatalities in the U.S. for decades.
© 2014 David B. Walls
World-Class Safety Program
A safety culture supported by all
employees, and a work
environment where accidents
are not tolerated – a zero–
accident mentality.
© 2014 David B. Walls
The subject of construction is very complex with many variables that affect safety
World Class Safety Program
© 2014 David B. Walls
Safety Background
Pure Food and Drug Act of 1906.
Federal Employers Liability Act of 1908.
Walsh-Healey Public Contracts Act of 1936.
Fair Labor Standards Act of 1938.
Occupational Safety and Health Act of 1970.
© 2014 David B. Walls
OSHA LAW
Wake-up call to American employers.
Reduce on-the-job injuries.
Educate and train employees about hazards.
Prime contractor has overall responsibility.
Subcontractors assume responsibility for their work.
© 2014 David B. Walls
OSHA Leading Cause of Worker Deaths
Falls.
Electrocutions.
Struck by object.
Caught-in-between.1
© 2014 David B. Walls
Behavior-Based Safety
Behavior contributes to most injuries.
Physical Environment.
Social environment – culture.
Craftsman’s experience.2
© 2014 David B. Walls
Safety Programs
Safety is your legal responsibility.
Safety is your moral responsibility.
Safety improves quality.
Safety improves performance.
© 2014 David B. Walls
World-Class Safety
Program
Safety Programs
Safety Experts
B. F. Skinner
Leadership Authors
Government & Organizations
Organizational Culture
Working Interface
Leading Indicators
Lagging Indicators
Unsafe Behavior
ObservationProcess
UnsafeConditions
LeadershipQualities
Safety Processes
Safety Performance
© 2014 David B. Walls
SAFETY RESEARCH STUDY
What are the leadership qualities contractors employ to have a world class safety program?
What are the safety processes contractors employ to have a world class safety program?
© 2014 David B. Walls
DELPHI CONSTRUCTION EXPERT PANEL
70% senior leadership of organizations
30% safety directors
33 years in construction
52,000 employees
109 million man hours annually
30 billion in revenue annually
© 2014 David B. Walls
LEADERSHIP MAKES A DIFFERENCE“It’s all about leadership”
“You are not a leader if you have no followers.”
Ability to influence those in our organization.
Leading our families, civic, church and in our workplace.
Leadership for your safety program starts with you!
© 2014 David B. Walls
Leadership Qualities
© 2014 David B. Walls
Commitment“Commitment starts with
you.”
You must be personally committed.
Practice what you preach with passion.
Engaged and actively involved.
Safety is a core value.
Zero-accident mentality.
© 2014 David B. Walls
Commitment Scorecard Yes No
1 Senior leadership commitment to safety
2 Personal commitment to safety
324/7 commitment to safety – all aspects of life
4 Attitude – safety as core value
5 Passionate about safety daily
6 Consistency addressing safety issues
7Assertive – stop work or challenge unsafe behavior
8 Engaged and actively involved
9 Dedication – Safety as a core value
10 Persistence – never give up
World-Class Safety Performance starts with you!
© 2014 David B. Walls
Integrity“If there is no trust, there is no
relationship”?
You earn trust by giving trust.
Integrity is the foundation of all relationships.
Moral obligation for the workman.
Share recognition with employees.
Admit mistakes and be open to feedback.
© 2014 David B. Walls
Integrity Scorecard Yes No
1Integrity, trustworthy, or honorable to all around you
2Moral obligation – care for well-being of every individual
3Compassion, empathy, or sincere concern for others
4 Collaborative attitude and team player
5 Shares recognition with employees
6 You earn trust by giving trust
7 Admit your mistakes
8 Promote teamwork
9 Be intellectually honest with yourself
10 Put others before self
World-Class Safety Performance starts with you!
© 2014 David B. Walls
Accountability “Hold yourself accountable first, then
others.”
You must be personally accountable.
Challenge others to be accountable for safety.
Hold your entire team accountable for safety.
Develop a sense of urgency.
Own problems and difficult issues.
© 2014 David B. Walls
Accountable Scorecard Yes No
1 Personally accountable for safety
2 Holds employees accountable for safety
3Empowerment and authority to stop work for unsafe acts
4 Delegate but hold individuals accountable
5 Ownership of safety
6 Responsibility - safety is job one
7 Action - make tough decisions
8 Ability to change – open-minded to new ideas
9Challenges organization and ask tough questions
10 Reliability – consistent in all areas of life
World-Class Safety Performance starts with you!
© 2014 David B. Walls
Competence“Skilled craftsman will be known before
Kings.” Proverbs 22:29
Professional competence.
Continual learner and educator.
Challenge organization to pursue excellence.
Open-minded and have the ability to change.
Discipline and focus on safety.
People want to work for winners!
© 2014 David B. Walls
Competence Scorecard Yes No
1 Personal competence
2 Senior leadership competence
3 Professional competence
4 Pursuit of Excellence
5 Ownership of safety
6 Action – make tough decisions
7 Ability to change
8 Dedication – safety core value
9 Discipline – continual focus on safety
10Challenges organization and employees constructively
World-Class Safety Performance starts with you!
© 2014 David B. Walls
Value People“People are our most precious
resource.”
Always show respect to all individuals.
Take time to invest in people.
Listen, listen, listen to those around you.
Build confidence, encourage others, and share recognition.
You have a moral obligation to get employees home to their families each night in a safe condition.
© 2014 David B. Walls
Value People Scorecard Yes
No
1Value and respect people - not number, statistic, or dollar
2Empathy, compassion, or sincerely care for well-being of employees
3 Listen to those around you
4Team player, collaborative attitude, and promote active participation
5 Shares recognition with your team
6 Focus is on people, not economics or budgets
7 Celebrate safety successes and show appreciation
8 Servant leader (what can I do to help)
9 Relationship builder
10 Encourager and confidence builder with employees
World-Class Safety Performance starts with you!
© 2014 David B. Walls
Vision“Where there is no vision, the people
perish.” Proverbs 29:18
Visible leader.
Constant communicator.
Passionate about safety.
Influential and inspiring.
Safety is a strategic issue.
© 2014 David B. Walls
Vision Scorecard Yes No
1 Articulate safety mission and vision
2 Visible leadership
3 Passionate about safety
4 Commitment to safety culture 24/7
5 Constant communicator
6 Motivational
7 Influential
8 Disciplined
9 Wisdom
10 Strategic
World-Class Safety Performance starts with you!
© 2014 David B. Walls
Lead by Example“Does your walk match your
talk?”
Role model.
Own and solve problems.
Coach, encourage, and share lessons learned.
Admit mistakes and be open to feedback.
Practice servant leadership.
© 2014 David B. Walls
Lead by Example Scorecard Yes
No
1 Role model
2 Constant communicator - visible leadership
3 Ownership of safety
4 Eliminate fear in workplace
5 Mentor or coach
6 Sharer of ideas - lessons learned
7 Servant leader - (what can I do to help)
8 Problem solver
9 Educator and continual learner
10Teacher with the ability to learn from the students and history
World-Class Safety Performance starts with you!
© 2014 David B. Walls
Safety Processes
© 2014 David B. Walls
Learning Organization“Organizations must have a system for
collecting institutional knowledge.”
Continuous improvement
Toolbox training
Classroom training
A coaching mindset
Lessons learned
Share and learn your mistakes
© 2014 David B. Walls
Learning Organization Scorecard Yes No
1 Safety training and education
2New employees / orientation special attention and buddy system
3 Fall protection training / zero-tolerance
4 Job hazard analysis
5OSHA 30 hour training for superintendents and OSHA 10 hour for all workers
6 Root cause analysis / training
7 Pre-task planning daily
8 Tool box meetings
9 Project safety teams
10 Lessons learned / share near misses and accidents
World-Class Safety Performance starts with you!
© 2014 David B. Walls
Structure“All companies must have formal systems,
processes, and policies to endure.”
Policies
Systems
Standards
Processes
© 2014 David B. Walls
Structure Scorecard Yes No
1 All are responsible for safety
2Bilingual safety orientations at hiring and on all sites
3Stop work authority for all employees for unsafe acts
4 Established and enforced safety standards
5Zero-tolerance for employees who choose to work in hazardous situations
6 Fall protection policy
7 Electrical lockout policy
8 Cranes and lifting policy
9 Moving equipment policy
10 OSHA classroom training
World-Class Safety Performance starts with you!
© 2014 David B. Walls
Measurement“What leadership measures will
improve.”
Performance goals
Root cause analysis
Leading indicators
Lagging indicators
Safety surveys.
© 2014 David B. Walls
Measurement Scorecard Yes No
1 Safety goals in every employee’s individual performance plan
2 Safety plan with measureable objectives for every site
3 Formal investigation of incidents (injuries, illnesses and near-misses)
4 Lessons learned - share near misses and accidents
5 Root cause analysis and training
6 Measure leading (near-misses, training, etc.) and lagging indicators
7 Prequalification of subcontractors including safety performance
8 Safety surveys – safety audits
9 Safety scorecard – post contractor’s performance at jobsite
10 Senior leadership review safety performance
World-Class Safety Performance starts with you!
© 2014 David B. Walls
Accident Recordable Rate
Best Contractor Performance Safety RecordContractor A .3Contractor B .5Contractor C .6Contractor D .7Contractor E .8
Worst Contractor PerformanceContractor F 6.0Contractor G 5.5Contractor H 5.3Contractor I 4.9Contractor J 4.7
© 2014 David B. Walls
Best Practices for Safety Policies and Training.
© 2014 David B. Walls
Safety Policy and Training Scorecard
Yes No
1 Fall protection training - zero-tolerance
2 Scaffolding policy
3 Ladder policy
4 PPE (personal protective equipment) policy
5 Crane and lifting policy
6 Operating equipment policy
7 Heavy moving equipment policy
8 Vehicle policy – no texting & hands-free phone
9 Traffic control policy
10 Open trench training
11 Respiratory and confined space policy
12 MSDS (Material Safety Data Sheet) policy
13 Electrical lockout / tag out policy
14 Temporary Electrical – GFCI policy
15 OSHA classroom training
World-Class Safety Performance starts with you!
© 2014 David B. Walls
Culture“You get the behavior you tolerate.”
The culture of the company is the DNA of the organization.
Culture is the daily behaviors of your employees.
Culture drives operational performance.
Operational performance leads to organizational success.
Values and systems define culture.
What is the culture of your company known for?
© 2014 David B. Walls
Culture – Leadership Behavior Scorecard
Yes No
Commitment1 Personally engaged and actively involved
2 Senior leadership committed to safety
3 Passionate about safety daily in all aspects of life
Integrity4 Moral obligation – care for well-being of every individual
5Team player, collaborative attitude, and promote active participation
6 Put others before self
Accountable
7 Own safety – job one
8 Hold individual and organization accountable
9 Own problems and difficult issues
Competence
10 Professional / personal excellence
11 Discipline – continual focus on safety
12 Challenge organization to pursue excellence
© 2014 David B. Walls
Culture – Leadership Behavior Scorecard (Continued)
Yes No
Value People
13 Value and respect people – not number, statistic, or dollar14 Listen to those around you15 Encourager and people builder
Visionary
16Constant communicator – articulate safety vision and mission
17 Passionate about safety
18 Visible leadership
Lead by Example
19 Role model
20 Servant leader – what can I do to help
21 Mentor or coach
World-Class Safety Performance starts with you!
© 2014 David B. Walls
Culture – Safety Process Behavior Scorecard
Yes
No
Learning Organization
1 Lessons learned, with pictures
2 Safety training – behavior based on job specific
3 Fall protection training – zero-tolerance
4New employees – orientation, identify, special attention and buddy system
5PPE – require craftspeople to show knowledge and use of protective equipment
Structure
6 All are accountable and responsible for safety
7 Stop work authority for all employees for unsafe acts
8 Established and enforced safety policies
9Zero-tolerance for employees who choose to work in hazardous situations
10 Fall protection policy
World-Class Performance starts with you!
© 2014 David B. Walls
Culture – Safety Process Behavior Scorecard (Continued)
Yes No
Measurement
11Measure leading (near misses, training, etc.) and lagging indicators
12Formal investigation of incidents (injuries, illnesses, and near misses)
13Safety goals in every employee’s annual individual performance
14 Safety plan with measureable objectives for every site
15 Safety surveys
World-Class Performance starts with you!
© 2014 David B. Walls
Summary
Our responsibility is to build all projects without any one getting hurt on the
job!
Leaders have a moral obligation for the well-being of their employees.
“Sins of Omission”
Leaders, what are you NOT doing that you could be doing to have a world-class safety program?
Apply these leadership qualities and safety processes to your organization and you will have a world class safety program.
World Class Safety Program
© 2014 David B. Walls
If you have an interest in obtaining the book, it will be available in October.
Should you have interest in reviewing the safety research data the book is based on, go to the following link:
www.pqdtopen.proquest.com In the search box type “World Class Safety Program”