passport users guide 6.5
TRANSCRIPT
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PASSPORT
NTP Network Guide
Condensed Version
Revision 6.512/5/2015
Prepared by Bob Cullen
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INFONE!" P#""POR Ne$%or& 'uide NP Condensed (ersion
Publication: 777-7777-7777Document Status: StandardVersion: 1.0SIssue Date: December 1996
1996 INFON! S"VI#S #O"PO"$!ION$ll "i%&ts "eser'ed
Printed in (ob)s O**ice
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P)B*IC#ION +I"OR,
-eeber 16 Initial +ublication
ar 2005 Version 6.,
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#B*E OF CONEN"
TABLE OF CONTENTS...............................................................................................................................4
LIST OF TABLES........................................................................................................................................11
LISTING OF CHANGES TO REVISION 6.5:.........................................................................................12
OVERVIEW:................................................................................................................................................13
OBJECTIVE:.................................................................................................................................................13BACKGROUND:............................................................................................................................................13
HARDWARE:...............................................................................................................................................14
PASSPORT COMMISSIONING PROCEDURES:...............................................................................15ACTIONS:.............................................................................................................................................15
TSE AND FIELD SUPPORT:.....................................................................................................15ACTIONS:.............................................................................................................................................17
TSE AND FIELD SUPPORT (Cit A!:......................................................................................17
TSE AND FIELD SUPPORT (Cit B!:......................................................................................17N"C:.............................................................................................................................................17
NODE ACCEPTANCE PROCEDURES................................................... ....... ....... ........ ....... ....... ....... 18ACTIONS:.............................................................................................................................................18
N"C AND FIELD SUPPORT:...................................................................................................18$VOIDIN D$$ F"O S!$!I# /#!"I#I!...............................................................19
TSE:...............................................................................................................................................19!S!IN D! !P PO"!S......................................................................................................21
TSE AND FIELD SUPPORT:.....................................................................................................21N"C:.............................................................................................................................................21SELF "AINTENACE PROCEDURES:...................................................................................23
!O !S! D# !P PO"!S......................................................................................................24TSE AND FIELD SUPPORT:.....................................................................................................24N"C:.............................................................................................................................................24
SELF "AINTENACE PROCEDURES:...................................................................................26CP/P CRAS! !AND"ING PROCEDURES......................................................................................27
ACTIONS:.............................................................................................................................................27NCC#BS"E:.................................................................................................................................28
CP CARD REP"ACEMENT..............................................................................................................29ACTIONS:.............................................................................................................................................29
N"C:.............................................................................................................................................29$VOIDIN D$$ F"O S!$!I# /#!"I#I!...............................................................3#
TSE:...............................................................................................................................................3#P PORT MOVE............................................ ....... ....... ........ ....... ....... ........ ....... ....... ....... ........ ....... .... 35
ACTIONS:.............................................................................................................................................35N"C:.............................................................................................................................................35TSE:...............................................................................................................................................35
TESTING PASSPORT V.35 DTE PORTS...........................................................................................37ACTIONS:.............................................................................................................................................37
TSE:...............................................................................................................................................37N"C:.............................................................................................................................................37
TESTING PASSPORT V.35 DCE PORTS.................................................................................................39ACTIONS:.............................................................................................................................................39
TSE:...............................................................................................................................................39N"C:.............................................................................................................................................39
TESTING PASSPORT DS1C/E1C DS#S:...........................................................................................41PART 1........................................................ ....... ....... ........ ....... ....... ....... ........ ....... ....... ........ ....... ....... 41
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ACTIONS:.............................................................................................................................................41N"C # TSE # FIELD SUPPORT:................................................................................................41
PART 2........................................................ ....... ....... ........ ....... ....... ....... ........ ....... ....... ........ ....... ....... 42ACTIONS:.............................................................................................................................................42
N"C # TSE # FIELD SUPPORT:................................................................................................42PART 3........................................................ ....... ....... ........ ....... ....... ....... ........ ....... ....... ........ ....... ....... 43
ACTIONS:.............................................................................................................................................43N"C # TSE # FIELD SUPPORT:................................................................................................43
TESTING PASSPORT DCE PORTS DURING $EEKEND MAINTENACE $INDO$S...................51PART 1........................................................ ....... ....... ........ ....... ....... ....... ........ ....... ....... ........ ....... ....... 51
ACTIONS:.............................................................................................................................................51TSE:...............................................................................................................................................51N"C:.............................................................................................................................................51
PART 2........................................................ ....... ....... ........ ....... ....... ....... ........ ....... ....... ........ ....... ....... 53ACTIONS:.............................................................................................................................................53
N"C:.............................................................................................................................................53PART 3........................................................ ....... ....... ........ ....... ....... ....... ........ ....... ....... ........ ....... ....... 54
ACTIONS:.............................................................................................................................................54N"C:.............................................................................................................................................54SELF "AINTENACE PROCEDURES:...................................................................................55
PART 4........................................................ ....... ....... ........ ....... ....... ....... ........ ....... ....... ........ ....... ....... 56ACTIONS:.............................................................................................................................................56
N"C:.............................................................................................................................................56SELF "AINTENACE PROCEDURES:...................................................................................57
PART 5........................................................ ....... ....... ........ ....... ....... ....... ........ ....... ....... ........ ....... ....... 58ACTIONS:.............................................................................................................................................58
N"C:.............................................................................................................................................58SELF "AINTENACE PROCEDURES:...................................................................................59
PART 6........................................................ ....... ....... ........ ....... ....... ....... ........ ....... ....... ........ ....... ....... 6#ACTIONS:.............................................................................................................................................60
N"C:.............................................................................................................................................6#SELF "AINTENACE PROCEDURES:...................................................................................61
PART 7........................................................ ....... ....... ........ ....... ....... ....... ........ ....... ....... ........ ....... ....... 62ACTIONS:.............................................................................................................................................62
N"C:.............................................................................................................................................62TESTING PASSPORT DTE PORTS DURING $EEKEND MAINTENACE $INDO$S...................63PART 1........................................................................................................................................................63
ACTIONS:.............................................................................................................................................63TSE:...............................................................................................................................................63N"C:.............................................................................................................................................63
PART 2........................................................ ....... ....... ........ ....... ....... ....... ........ ....... ....... ........ ....... ....... 65ACTIONS:.............................................................................................................................................65
N"C:.............................................................................................................................................65SELF "AINTENACE PROCEDURES:...................................................................................66O$% AUCS P&'')*t C&*% R+$&,+-+t P*),+%/*+':...............................................................67
PART 3........................................................ ....... ....... ........ ....... ....... ....... ........ ....... ....... ........ ....... ....... 68ACTIONS:.............................................................................................................................................68
N"C:.............................................................................................................................................68
SELF "AINTENACE PROCEDURES:...................................................................................69O$% AUCS P&'')*t C&*% R+$&,+-+t P*),+%/*+':...............................................................7#
PART 4........................................................ ....... ....... ........ ....... ....... ....... ........ ....... ....... ........ ....... ....... 71ACTIONS:.............................................................................................................................................71
N"C:.............................................................................................................................................71SELF "AINTENACE PROCEDURES:...................................................................................72O$% AUCS P&'')*t C&*% R+$&,+-+t P*),+%/*+':...............................................................73
PART 5........................................................ ....... ....... ........ ....... ....... ....... ........ ....... ....... ........ ....... ....... 74ACTIONS:.............................................................................................................................................74
N"C:.............................................................................................................................................74
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SELF "AINTENACE PROCEDURES:...................................................................................75O$% AUCS P&'')*t C&*% R+$&,+-+t P*),+%/*+':...............................................................76
PART 6........................................................ ....... ....... ........ ....... ....... ....... ........ ....... ....... ........ ....... ....... 77ACTIONS:.............................................................................................................................................77
N"C:.............................................................................................................................................77SELF "AINTENACE PROCEDURES:...................................................................................78O$% AUCS P&'')*t C&*% R+$&,+-+t P*),+%/*+':...............................................................79
PART 7........................................................ ....... ....... ........ ....... ....... ....... ........ ....... ....... ........ ....... ....... 8#ACTIONS:.............................................................................................................................................80
N"C:.............................................................................................................................................8#TESTING PASSPORT DS1C/E1C T1/E1 DURING $EEKEND MAINTENACE $INDO$S...........81
ACTIONS:.............................................................................................................................................81N"C # TSE # FIELD SUPPORT:................................................................................................81SELF "AINTENACE PROCEDURES:...................................................................................83O$% AUCS P&'')*t C&*% R+$&,+-+t P*),+%/*+':...............................................................84
P V.35 AND DS1C/E1C CARD REP"ACEMENT PROCEDURES.......................... ....... ....... ........ ...85$VOIDIN D$$ F"O S!$!I# /#!"I#I!...............................................................85
TSE:...............................................................................................................................................85"OVIN FP V.2, #$"D..........................................................................................................88
N"C:.............................................................................................................................................88TSE:...............................................................................................................................................88
INS!$//IN FP V.2, #$"D.........................................................................................................88TSE:...............................................................................................................................................88N"C:.............................................................................................................................................89
"OVIN FP V.11 #$"D...........................................................................................................91N"C:.............................................................................................................................................91TSE:...............................................................................................................................................91
INS!$//IN FP V.11 #$"D..........................................................................................................91TSE:...............................................................................................................................................91N"C:.............................................................................................................................................92
BUS TESTING AND REP"ACEMENT PROCEDURES....................................................................93!S!IN !3 4 $ND (5S.......................................................................................................93
N"C:.............................................................................................................................................93TESTING BUS %.................................................. ........ ....... ....... ........ ....... ....... ....... ........ ....... ....... .... 93
TESTING BUS &................................................ ....... ........ ....... ....... ....... ........ ....... ....... ........ ....... ...... 94N"C:.............................................................................................................................................94DS1C/E1C STARTUP PROCEDURES................................................................................................95PART 1........................................................ ....... ....... ........ ....... ....... ....... ........ ....... ....... ........ ....... ....... 95
ACTIONS:.............................................................................................................................................95TSE # FIELD SUPPORT:............................................................................................................95
PART 2........................................................ ....... ....... ........ ....... ....... ....... ........ ....... ....... ........ ....... ....... 98ACTIONS:.............................................................................................................................................98
TSE # FIELD SUPPORT:............................................................................................................98PO$ER SUPP"& REP"ACEMENT PROCEDURES................................... ....... ........ ....... ....... ........ 1##
ACTIONS:...........................................................................................................................................101TSE:.............................................................................................................................................1#1
NETWOR0 TROUBLESHOOTING:.....................................................................................................12
OV"VI....................................................................................................................................1#2NE$PASSPORTTRUNKCOMMISSIONINGPROCEDURES............................................................................1#3PART 1.................................................... ....... ........ ....... ....... ........ ....... ....... ....... ........ ....... ....... ........ . 1#3
ACTIONS:...........................................................................................................................................103TSECHI:....................................................................................................................................1#3TSEWDC:..................................................................................................................................1#3N"C:...........................................................................................................................................1#3'PPAAAA(....................................................................................................................................1#3'PPBBBB(.....................................................................................................................................1#3
PART 2................................................................................................................................................105
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OV"VI :..................................................................................................................................1#5N"C:...........................................................................................................................................1#5
PART 3................................................................................................................................................106OV"VI :..................................................................................................................................1#6
NETRS": (PERFOR" AFTER 24 HOUR "ONITORING!..............................................1#6N"C:...........................................................................................................................................1#6
PASSPORTTRUNKTESTINGPROCEDURES.................................................................................................1#8
ACTIONS:...........................................................................................................................................108N"C:...........................................................................................................................................1#8
NODEOPERATIONA"COMMUNICATIONISO"ATIONPROCEDURES.............................................................11#ACTIONS:...........................................................................................................................................110
N"C:...........................................................................................................................................11#
PREVENTIVE "AINTENANCE:...........................................................................................................112
OV"VI....................................................................................................................................112ANI"TERINSPECTIONANDREP"ACEMENTPROCEDURES.....................................................................113
ACTIONS:...........................................................................................................................................115TSE:.............................................................................................................................................115
PO$ERSUPP"&INSPECTION......................................................................................................................118ACTIONS:...........................................................................................................................................118
TSE:.............................................................................................................................................118GENERA"INSPECTIONPROCEDURES.........................................................................................................119ACTIONS:...........................................................................................................................................119Cable Connections............................................................................................................................119
TSE:.............................................................................................................................................119Card Alignments................................................................................................................................122
TSE:.............................................................................................................................................122Cable Inventory..................................................................................................................................123
TSE:.............................................................................................................................................123
N"S SUPPORT:.........................................................................................................................................125
OV"VI....................................................................................................................................125NMS PASSPORTREBOOTPROCEDURES....................................................................................................126
ACTIONS:...........................................................................................................................................126
TSEN"C:..................................................................................................................................126NMS DE"TACOMMANDPROCEDURES......................................................................................................128
OV"VI....................................................................................................................................128ACTIONS:...........................................................................................................................................128
TSEN"C:..................................................................................................................................128APPENDI A......................................................................................................................................130APPENDI !......................................................................................................................................131
Ti,&$ HTDS O*ii&t+............................................................................................................131Ti,&$ HTDS D+'ti&ti).........................................................................................................131Ti,&$ HTDS )/t ) H&&*% ONL7....................................................................................132Ti,&$ HTDS )* 821...............................................................................................................132Ti,&$ FRUNI#INFOLAN O*ii&t+.....................................................................................133Ti,&$ FRUNI#INFOLAN D+'ti&ti)..................................................................................133
APPENDI C.....................................................................................................................................134LED9' ) "&+$$& P&'')*t ,&i+t'......................................................................................134C))$i Uit St&t/' LED I%i,&t)*'.........................................................................................136P)+* C);+*t+* LED 't&t/' I%i,&t)*'..................................................................................138R+'+tti P&'')*t C&i+t D))* A$&*-'................................................................................14#CP CARD LED St&t/' I%i,&t)*'.............................................................................................143FP CARD LED St&t/' I%i,&t)*'.............................................................................................145
APPENDI D.....................................................................................................................................147OVERVIEW:..............................................................................................................................147)**+://143.159.8.4/,-/-0++*.)*...........................................................................................147BAC0BONE ON CALL PROCEDURES:..............................................................................148
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APPENDI E......................................................................................................................................149(it rror "ate #alculation............................................................................................................149
$cce+table rade o* Ser'ice.......................................................................................................149Data !ransmission.........................................................................................................................15#
APPENDI "......................................................................................................................................151FP !estin% and "e+air Floc&art................................................................................................151
APPENDI #.....................................................................................................................................153FP !estin% Durin% aintenace indo Floc&art..................................................................153
APPENDI $.....................................................................................................................................154Nortel !ime and aterial Su++ort Procedures.........................................................................154
APPENDI I.......................................................................................................................................155odel ,0 and odel 160 S+eci*ications....................................................................................155
APPENDI %......................................................................................................................................161"eco'erin% /oad*iles....................................................................................................................161
"- P0 U P--..........................................................................................161"- P0 U D........................................................................................161
APPENDI &: DS'C(E'C Dis)lay *eanings...............................................................................163APPENDI +: %o,annesb-rg So-t, A.rica S)ecial Proced-res................................................164
OVERVIEW:..............................................................................................................................................164
OBJECTIVE:...............................................................................................................................................164BACKGROUND:..........................................................................................................................................164EN!ANCED A"ARM DETECTION AND MEANINGS..................................................................165
ACTIONS:...........................................................................................................................................165NCC#GTS:...................................................................................................................................165
NETWOR0 TROUBLESHOOTING:.....................................................................................................16 COMMANDS.......................................... ........ ....... ....... ...... 168TOPO"OG&/TRACING PROCEDURES..........................................................................................169
ACTIONS:...........................................................................................................................................170NCC#GTS:...................................................................................................................................17#
ACTIONS:...........................................................................................................................................170NCC#GTS:...................................................................................................................................17#
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TABLE OF FIGURES
FI5"1...SD /O#$!ION.................................................................................................................... 18FI5"8...SD /O#$!ION.................................................................................................................... 27FI5"2....#P 5N/O#........................................................................................................................28
FI5"...#P "OV$/P"O#D5"S................................................................................................29FI5",...#$"DP$#INP"O#D5"S.............................................................................................3#FI5"6...DS1# !"O5(/S3OO!INOV"VI................................................................................. 4#FI5"7...P$SS$NDS1# !IS/O!OV"VI................................................................................41FI5";...!1 #I"#5I!N5("IDN!IFI#$!ION..................................................................................42FI5"9...IDN!IFIN!3#5S!O"!$I/#I"#5I!ID N5("......................................................43FI5"10...$N!IS!$!I#P"O#D5"S................................................................................................72FI5"11...5N/O#INFP /$!#3S.................................................................................................... 73FI5"18...V.11 /IN!"IN$!IONSI!#3S...................................................................................76FI5"12...FP P$#ININS!"5#!IONS..............................................................................................78FI5"1...DS1# S!$"!5PP"O#D5"S
FI5"21...NO"!/#5S!O"P"O>#!!$................................................................................ 14#FI5"28...NO"!/S#$/$!IONF/O#3$"!.................................................................................141
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*I" OF #B*E"
!$(/1...ONSI!P$SSPO"!INVN!O"S!O#IN/V/S............................................................1#8!$(/8...P$SSPO"!P$"!N5("S#"OSS"F"N#/IS!.........................................................114TAB"E3...TAB"EOT!ENORTE"SUPPORTSTRUCTUREANDESCA"ATION"IST........................................134TAB"E4...NORTE"ESCA"ATION"ISTOR"S ASSISTANCE....................................................................... .139
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*I"IN' OF C+#N'E" O RE(I"ION 6.53
Can4es in por$ repair poliy
odiied CP/FP Passpor$ Card Cras Proedures.
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O(ER(IE3
Objective:
!&is document is meant to standardi?e t&e a@ In*onet su++ort +ersonal troubles&ootsand maintains t&e +ass+ort netorA. !&is document ill co'er &o t&e Pass+ort nodesare commissionedB &o t&e Pass+ort trunAs are monitored and maintained and &o t&e&ardare maintenance is +er*ormed.
Background:
No !&at t&e Pass+ort netorA is *ull@ de+lo@edB t&e N#B !S and ot&ers ill no&a'e to monitor and maintain ser'ice le'els on t&is cuttin% ed%e tec&nolo%@. Some oldt@+e o* netorA su++ort +rocedures ill no lon%er be a++licable and @et ot&ers remaint&e basics toda@ as t&e@ did it& !D.
!&is document ill tr@ to dis+el m@t&s and re'eal secrets disco'ered about a%ellan+roduct line t&at ill &el+ in t&e monitorin% and maintainin% o* t&e In*onet Pass+ort
netorA.
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+#R-#RE3
!&e Pass+orts are no bein% maintained b@ In*onet)s SPB
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PASSPORT COISSIO!I!G PROCE"URES:
In $e ase o $e node loa$ed in "ou$ #ria7 "E %ill assis$ $e "ou$ #rian eleo8"#9si$e en4ineers in $e ollo%in4 proedures. I$ is $o be assued7 $a$ Inone$ suppor$personnel are $o dire$ $e "# en4ineers $rou4 $e ollo%in4 proedures and us$aep$ lii$ed aess $o $e node in doin4 so. ere a "E is s$a$ed7 assue i$
represen$s a "# en4ineer.
#CION"3
"E #N- FIE*- ")PPOR3
1. !&e *olloin% +rocedure s&ould be *olloed to install t&e master #P and correctl@ s@nc&roni?et&e secondar@ #P.
8. "emo'e an@ +re'iousl@ inserted #P *rom t&e Pass+ort s&el*B b@ sim+l@ disen%a%in% t&e #P*rom t&e Pass+ort bus and retract t&e card a *e centimeters i* t&e #P cannot be sa*el@
stored outside o* t&e cabinet.
2. "emo'e t&e #P *rom t&e boC s&i++ed *rom l Se%undoB
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d *s
S@ncStatus S@nc&roni?ed
S@nc&roni?ed 100G
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#CION"3
"E #N- FIE*- ")PPOR 8Ci$y #93
1. #able Pass+ort FP 1 Port 0
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!O"E ACCEPTA!CE PROCE"URES
In $e ase o $e node loa$ed in "ou$ #ria7 "E %ill assis$ $e "ou$ #rian eleo8"#9si$e en4ineers in $e ollo%in4 proedures. I$ is $o be assued7 $a$ Inone$ suppor$personnel are $o dire$ $e "# en4ineers $rou4 $e ollo%in4 proedures and us$aep$ lii$ed aess $o $e node in doin4 so. ere a "E is s$a$ed7 assue i$
represen$s a "# en4ineer.
#CION"3
NC #N- FIE*- ")PPOR3
1. Per*orm t&e *olloin% Pass+ort commands *rom PP0000:
d s&el* busEC
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A#OI"I!G "AAGE FRO STATIC ELECTRICIT$
"E3
!o a'oid dama%e *rom static electricit@B &en &andlin% circuit cards *ollo t&ese rules:Do not &andle circuit cards unless @ou are usin% a++ro+riate anti-static +rotectionB suc& as ananti-static rist stra+. In addition Nort&ern !elecom also recommends use o* conducti'e car+etBconducti'e s&oesB or &eel %rounders.
I* @ou are earin% an anti-static rist stra+B it must be attac&ed to a %ood %round to ensure t&atstatic buildu+ is disc&ar%ed &armlessl@. &en a a%ellan Pass+ort cabinet is *ull@ %roundedB @oucan use t&e electrostatic disc&ar%e
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TESTI!G "TE T$PE PORTS%
In $e ase o $e node loa$ed in "ou$ #ria7 $e NCC is $o assis$ $e "ou$ #rianeleo 8"#9 si$e en4ineers in $e ollo%in4 proedures. I$ is $o be assued7 $a$Inone$ suppor$ personnel are $o dire$ $e "# en4ineers $rou4 $e ollo%in4proedures and us$ aep$ lii$ed aess $o $e node in doin4 so. ere a "E is
s$a$ed7 assue i$ represen$s a "# en4ineer.
"E #N- FIE*- ")PPOR3
1. Place V.2, or 4.81 D! Pass+ort #able onto /PE2 Port 2 &en instructed to do so b@ t&eN#.
8. nsure t&at t&e D#ED! selection cable on +orts 20-22 is D# and t&e D# indicator is lit.2. Place V.2, or 4.81 D# Pass+ort #able onto /PE6 Port 0 &en instructed to do so b@ t&e
N#.. nsure t&at t&e D#ED! selection cable on +orts 60-67 is D! and t&e D! indicator is lit.,. No connect bot& V.2, or 4.81 ends to%et&er.6. In*orm N# u+on com+letion.7. "e+eat mo'in% Pass+ort cable *rom +ort to +ort a*ter eac& +ort &as been tested.
NC3
1. Per*orm t&e *olloin% Pass+ort commands: d +
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Start /+E2 V2,
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"E*F #INEN#CE PROCE-)RE"3
I* an@ +orts or cards test de*ecti'eB +lease *ollo t&e *olloin% instructions *or eui+mentre+lacement:
!&e de*ecti'e +art is to be re+laced it& t&e on-site s+are once it &as been determined t&att&e +art &as *ailed. $t t&is timeB a trouble ticAet &as been o+ened *or *ault isolation and totracA t&e +rocess.
!&e de*ecti'e +art s&ould t&en be returned to de+ot and t&e return ta% s&ould be attac&edto t&e de*ecti'e +art containin% t&e *olloin% in*ormation:
1. In*onet Part Number -
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TO TEST "CE T$PE PORTS%
In $e ase o $e node loa$ed in "ou$ #ria7 $e NCC is $o assis$ $e "ou$ #rianeleo 8"#9 si$e en4ineers in $e ollo%in4 proedures. I$ is $o be assued7 $a$Inone$ suppor$ personnel are $o dire$ $e "# en4ineers $rou4 $e ollo%in4proedures and us$ aep$ lii$ed aess $o $e node in doin4 so. ere a "E is
s$a$ed7 assue i$ represen$s an "# en4ineer.
"E #N- FIE*- ")PPOR3
1. Place V.2, or 4.81 D! Pass+ort #able onto /PE1 Port 7 &en instructed to do so b@ t&eN#.
8. nsure t&at t&e D#ED! selection cable on +orts 12-17 is D! and t&e D! indicator is lit.2. Place V.2, or 4.81 D# Pass+ort #able onto /PE2 Port 0 &en instructed to do so b@ t&e
N#.. nsure t&at t&e D#ED! selection cable on +orts 20-22 is D# and t&e D# indicator is lit.,. No connect bot& V.2, or 4.81 ends to%et&er.6. In*orm N# u+on com+letion.7. "e+eat mo'in% Pass+ort cable *rom +ort to +ort a*ter eac& +ort &as been tested.
NC3
1. Per*orm t&e *olloin% Pass+ort commands: d +
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/ocA /+E1 V2,
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"E*F #INEN#CE PROCE-)RE"3
I* an@ +orts or cards test de*ecti'eB +lease *ollo t&e *olloin% instructions *or eui+mentre+lacement:
!&e de*ecti'e +art is to be re+laced it& t&e on-site s+are once it &as been determined t&att&e +art &as *ailed. $t t&is timeB a trouble ticAet &as been o+ened *or *ault isolation and totracA t&e +rocess.
!&e de*ecti'e +art s&ould t&en be returned to de+ot and t&e return ta% s&ould be attac&edto t&e de*ecti'e +art containin% t&e *olloin% in*ormation:
1. In*onet Part Number -
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CP&FP CRAS' 'A!"LI!G PROCE"URES
-ue $o $e la& o a urren$ Nor$el ain$enane on$ra$7 $e ollo%in4 proedures us$be ollo%ed.
#CION"3
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NCC/B"E3
Pass+ort #ard #ras&es
Passpor$ Card Cras2 Pro.edures
2E11E800,(ob #ullen Pass+ort #ard #ras& Procedures.'sdB:Inone$
$nal@?e cras&
dum+ *or common
cras& issues
ait *or
reoccurance
1st Occurrence
Send cras& dum+
to Nortel)s Net"C
7eb ser'er *or
anal@sis
$++l@ eCistin%+rocedures *or so*t7are
or &ard7are recti*ication
Problem identi*ied
b@ as a Ano7n or
common +roblem
Problem &as been
identi*ied as a ne7
issue or is
unidenti*iable.
8nd
Occurrance
"e+lace t&e
a**ected FP
"e+lace bot& o*t&e #P cards
2rdOccurrence
t& Occurrence
"e+lace t&e
c&assis
ait *or
reoccurance
N##E(S to %et
a++ro'al *rom res+ecti'e
mana%ements to in'oAe
t&e !Q *or Nortel
su++ort
,t&Occurrence
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CP CAR" REPLACEE!T
In $e ase o $e node loa$ed in "ou$ #ria7 $e NCC is $o assis$ $e "ou$ #rianeleo 8"#9 si$e en4ineers in $e ollo%in4 proedures. I$ is $o be assued7 $a$Inone$ suppor$ personnel are $o dire$ $e "# en4ineers $rou4 $e ollo%in4proedures and us$ aep$ lii$ed aess $o $e node in doin4 so. ere a "E is
s$a$ed7 assue i$ represen$s an "# en4ineer.
#CION"3
NC3
1. Issue t&e sitc&o'er command: s%i$over lp/0
8. #&ecA t&at t&e standb@ control +rocessor disA is s@nc&roni?ed it& t&e acti'e control+rocessor. Issue t&e s@nc status command:
d s syn"$a$us
2. !&e disAs are s@nc&roni?ed &en t&e result o* t&e s@ncStatus command is s@nc&roni?ed Note:
$ #/" alarm is also %enerated &en t&e disAs become s@nc&roni?ed.
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A#OI"I!G "AAGE FRO STATIC ELECTRICIT$
"E3
!o a'oid dama%e *rom static electricit@B &en &andlin% circuit cards *ollo t&ese rules:Do not &andle circuit cards unless @ou are usin% a++ro+riate anti-static +rotectionB suc& as ananti-static rist stra+. In addition Nort&ern !elecom also recommends use o* conducti'e car+etBconducti'e s&oesB or &eel %rounders.
I* @ou are earin% an anti-static rist stra+B it must be attac&ed to a %ood %round to ensure t&atstatic buildu+ is disc&ar%ed &armlessl@. &en a a%ellan Pass+ort cabinet is *ull@ %roundedB @oucan use t&e electrostatic disc&ar%e
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How to lock and unlock card latches
Locking latches
Unlocked Locked
Use a 6 mm (1/4-inch) flat-head
screwdriver to lock and unlock
latches.
To unlock, make a 1/4 turn counter-
clockwise.
To lock, make a 1/4 turn clockwise.
Note: Do not force a lock too far in
either direction.
Fi4ure ;....CP )nlo&
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Disengaging a control processor
DCP70121AA
Fi4ure
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Antistatic wrist strap
Fi4ure 5...Card Pa&in4 Proedures
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FP PORT O#E
In $e ase o $e node loa$ed in "ou$ #ria7 $e NCC is $o assis$ $e "ou$ #rianeleo 8"#9 si$e en4ineers in $e ollo%in4 proedures. I$ is $o be assued7 $a$Inone$ suppor$ personnel are $o dire$ $e "# en4ineers $rou4 $e ollo%in4proedures and us$ aep$ lii$ed aess $o $e node in doin4 so. ere a "E is
s$a$ed7 assue i$ represen$s an "# en4ineer.
#CION"3
NC3
1. 5se Passman !ool to *ind an o+en D! or D# +ort.8. "eser'e t&e Port under Passman so t&at #ustomer Ser'ice ill not assi%n a ne install on
t&e +ort.2. 5se t&e *olloin% commands *or to mo'e t&e sus+ected bad +ort to a ne +ort
d +
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TESTI!G PASSPORT #./0 "TE PORTS
In $e ase o $e node loa$ed in "ou$ #ria7 $e NCC is $o assis$ $e "ou$ #rianeleo 8"#9 si$e en4ineers in $e ollo%in4 proedures. I$ is $o be assued7 $a$Inone$ suppor$ personnel are $o dire$ $e "# en4ineers $rou4 $e ollo%in4proedures and us$ aep$ lii$ed aess $o $e node in doin4 so. ere a "E is
s$a$ed7 assue i$ represen$s an "# en4ineer.
REFER O #PPEN-I= F
#CION"3
"E3
1. Place V.2, or 4.81 D# Pass+ort #able onto /PEC Port C &en instructed to do so b@ t&eN#.
8. nsure t&at t&e D#ED! selection cable on +orts C0-C2 is D# and t&e D# indicator is lit.2. Place V.2, or 4.81 D# Pass+ort #able onto Rsus+ected bad D! +ort &en instructed to do
so b@ t&e N#.. No connect bot& V.2, or 4.81 ends to%et&er.,. In*orm N# u+on com+letion.Note: C Reserved -CE es$ Por$ as deined under Passan. #s& NC i one as no$been deined.
NC3
1. Per*orm t&e *olloin% Pass+ort commands:)se Passan $o ind -CE $es$ por$ deini$ion. Peror oands in saded area usin4 a
spare -CE por$ i no$ already deined>
d +
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Start Rsus+ected bad +ort test
ait *or t&e test inter'al and 'eri*@ t&e *olloin%erroredFrm"C 00bitrror"ate 0000
Sto+ /+EC V2,
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TESTI!G PASSPORT #./0 "CE PORTS
In $e ase o $e node loa$ed in "ou$ #ria7 $e NCC is $o assis$ $e "ou$ #rianeleo 8"#9 si$e en4ineers in $e ollo%in4 proedures. I$ is $o be assued7 $a$Inone$ suppor$ personnel are $o dire$ $e "# en4ineers $rou4 $e ollo%in4proedures and us$ aep$ lii$ed aess $o $e node in doin4 so. ere a "E is
s$a$ed7 assue i$ represen$s an "# en4ineer.
REFER O #PPEN-I= F
#CION"3
"E3
1. Place V.2, or 4.81 D! Pass+ort #able onto /PE1 Port C &en instructed to do so b@ t&eN#.
8. nsure t&at t&e D#ED! selection cable on +orts 12-17 is D! and t&e D! indicator is lit.2. Place V.2, or 4.81 D# Pass+ort #able onto sus+ected bad D# +ort &en instructed to do
so b@ t&e N#.. No connect bot& V.2, or 4.81 ends to%et&er.,. In*orm N# u+on com+letion.Note: C Reserved -E es$ Por$ as deined under Passan. #s& NC i one as no$been deined.
NC3
1. Per*orm t&e *olloin% Pass+ort commands:)se Passan $o ind -E $es$ por$ deini$ion. Peror oands in saded area usin4 a
spare -E por$ i no$ already deined>
d +
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Start Rsus+ected bad +ort test
ait *or t&e test inter'al and 'eri*@ t&e *olloin%erroredFrm"C 00bitrror"ate 0000
Sto+ /+E1 V2,
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TESTI!G PASSPORT "S1C&E1C "S2S:
In $e ase o $e node loa$ed in "ou$ #ria7 $e NCC is $o assis$ $e "ou$ #rianeleo 8"#9 si$e en4ineers in $e ollo%in4 proedures. I$ is $o be assued7 $a$Inone$ suppor$ personnel are $o dire$ $e "# en4ineers $rou4 $e ollo%in4
proedures and us$ aep$ lii$ed aess $o $e node in doin4 so. ere a "E iss$a$ed7 assue i$ represen$s an "# en4ineer.
PART 1
#CION"3
NC / "E / FIE*- ")PPOR3
Fi%ure H 6. Outlines t&e conce+t o'er'ie o* t&e DS1#E1# +roKect. It s&os t&e 'arious+laces in t&e netorA &ere loo+s can be made in order to taAe ad'anta%e o* t&e Pass+ortLanual !estM.
1. !&e o+erator is to *irst identi*@ t&e correct timeslot *or t&e customer in uestion. !&e@ ma@ doso b@ interro%atin% Passman tool as *ollos
First +ull u+ t&e DS1# card and 'ie timeslot o'er'ie. Cam+le !orrance Sales O**ice iscurrentl@ occu+@in% !imeslot 0 o* t&e %roomed !1
/ocA /+E12 ds1
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PART 3
#CION"3
NC / "E / FIE*- ")PPOR3
In*orm t&e P!! to dro+ t&e DS0
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PART /
#CION"3
NC / "E / FIE*- ")PPOR3
In*orm t&e P!! to dro+ t&e tail circuit loo+.
Identi*@ t&e customer tail circuit IDH usin% Passman. See Fi%ure H 9.
In*orm t&e P!! t&at @ou ould liAe t&em to loo+bacA t&e customer)s dsuEdsu bacA toard t&ePass+ort.
#?E I C*E#R ,O) -O NO #N +E O *OOP +E 1 IN #N,#,@
1. Per*orm t&e *olloin% Pass+ort commands: Set /+E12 ds1
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Passpor$160
PP1
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Fi4ure ...Passan -"1C ieslo$ Overvie%
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Fi4ure ...1 Cirui$ Nuber Iden$iia$ion
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Fi4ure ...Iden$iyin4 $e Cus$oer ail Cirui$ I- Nuber
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TESTI!G PASSPORT "CE PORTS "URI!G 4EE5E!"AI!TE!ACE 4I!"O4S
In $e ase o $e node loa$ed in "ou$ #ria7 $e NCC is $o assis$ $e "ou$ #rianeleo 8"#9 si$e en4ineers in $e ollo%in4 proedures. I$ is $o be assued7 $a$Inone$ suppor$ personnel are $o dire$ $e "# en4ineers $rou4 $e ollo%in4proedures and us$ aep$ lii$ed aess $o $e node in doin4 so. ere a "E iss$a$ed7 assue i$ represen$s an "# en4ineer.
REFER O #PPEN-I= '
PART 1
#CION"3
"E3
1. Place V.2, or 4.81 D! Pass+ort #able onto /PE1 Port C &en instructed to do so b@ t&eN#.
8. nsure t&at t&e D#ED! selection cable on +orts 12-17 is D! and t&e D! indicator is lit.2. Place V.2, or 4.81 D# Pass+ort #able onto sus+ected bad D# +ort &en instructed to do
so b@ t&e N#.. No connect bot& V.2, or 4.81 ends to%et&er.,. In*orm N# u+on com+letion.Note: C Reserved -E es$ Por$ as deined under Passan. #s& NC i one as no$been deined.
NC3
1. &en t&e !S arri'esB &e is to be instructed b@ t&e N# to taAe t&e *olloin% ste+s !&e N# is to instruct t&e !S to rese$ $e Fpb@ eCtractin% and t&en reinsertin% t&e
sus+ected bad FP in it)s slot.
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8. Per*orm t&e *olloin% Pass+ort commands:)se Passan $o ind -E $es$ por$ deini$ion. Peror oands in saded area usin4 a
spare -E por$ i no$ already deined>
d +
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PART 3
REFER O #PPEN-I= '
#CION"3
NC3
1. I* +art H 1 does not recti*@ t&e +roblemB t&en t&e N# is to instruct t&e !S in t&e *olloin%
!&e N# is to instruct t&e !S to reseat t&e FP C#R-associated it& t&e re+ortedde*ecti'e +ort assi%nment. !o see i* t&e +roblem clearedB +er*orm t&e *olloin%
Start /+E1 V2,
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PART /
REFER O #PPEN-I= '
#CION"3
NC3
1. I* +art H 8 does not recti*@ t&e +roblemB t&en t&e N# is to instruct t&e !S in t&e *olloin%
!&e N# is to instruct t&e !S to re+lace t&e FP C#R-associated it& t&e re+ortedde*ecti'e +ort assi%nment. !o see i* t&e +roblem clearedB +er*orm t&e *olloin%
Start /+E1 V2,
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"E*F #INEN#CE PROCE-)RE"3
I* an@ +orts or cards test de*ecti'eB +lease *ollo t&e *olloin% instructions *or eui+mentre+lacement:
!&e de*ecti'e +art is to be re+laced it& t&e on-site s+are once it &as been determined t&att&e +art &as *ailed. $t t&is timeB a trouble ticAet &as been o+ened *or *ault isolation and totracA t&e +rocess.
!&e de*ecti'e +art s&ould t&en be returned to de+ot and t&e return ta% s&ould be attac&edto t&e de*ecti'e +art containin% t&e *olloin% in*ormation:
1. In*onet Part Number -
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PART 6
#CION"3
NC3
1. I* +art H 2 does not recti*@ t&e +roblemB t&en t&e N# is to instruct t&e !S in t&e *olloin%
!&e N# is to instruct t&e !S to re+lace t&e Fanou$ Panelassociated it& t&e re+ortedde*ecti'e +ort assi%nment. !o see i* t&e +roblem clearedB +er*orm t&e *olloin%
Start /+E1 V2,
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"E*F #INEN#CE PROCE-)RE"3
I* an@ +orts or cards test de*ecti'eB +lease *ollo t&e *olloin% instructions *or eui+mentre+lacement:
!&e de*ecti'e +art is to be re+laced it& t&e on-site s+are once it &as been determined t&att&e +art &as *ailed. $t t&is timeB a trouble ticAet &as been o+ened *or *ault isolation and totracA t&e +rocess.
!&e de*ecti'e +art s&ould t&en be returned to de+ot and t&e return ta% s&ould be attac&edto t&e de*ecti'e +art containin% t&e *olloin% in*ormation:
1. In*onet Part Number -
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PART 0
#CION"3
NC3
1. I* +art H does not recti*@ t&e +roblemB t&en t&e N# is to instruct t&e !S in t&e *olloin%
!&e N# is to instruct t&e !S to re+lace t&e Fanou$ Panel ableassociated it& t&ere+orted de*ecti'e +ort assi%nment. !o see i* t&e +roblem clearedB +er*orm t&e *olloin%
Start /+E1 V2,
-
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"E*F #INEN#CE PROCE-)RE"3
I* an@ +orts or cards test de*ecti'eB +lease *ollo t&e *olloin% instructions *or eui+mentre+lacement:
!&e de*ecti'e +art is to be re+laced it& t&e on-site s+are once it &as been determined t&att&e +art &as *ailed. $t t&is timeB a trouble ticAet &as been o+ened *or *ault isolation and totracA t&e +rocess.
!&e de*ecti'e +art s&ould t&en be returned to de+ot and t&e return ta% s&ould be attac&edto t&e de*ecti'e +art containin% t&e *olloin% in*ormation:
1. In*onet Part Number -
-
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PART 7
#CION"3
NC3
1. I* +art H , does not recti*@ t&e +roblemB t&en t&e N# is to instruct t&e !S in t&e *olloin%
!&e N# is to instruct t&e !S to re+lace t&e (.;5 or =.21 -CE ableassociated it& t&ere+orted de*ecti'e +ort assi%nment. !o see i* t&e +roblem clearedB +er*orm t&e *olloin%
Start /+E1 V2,
-
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"E*F #INEN#CE PROCE-)RE"3
I* an@ +orts or cards test de*ecti'eB +lease *ollo t&e *olloin% instructions *or eui+mentre+lacement:
!&e de*ecti'e +art is to be re+laced it& t&e on-site s+are once it &as been determined t&att&e +art &as *ailed. $t t&is timeB a trouble ticAet &as been o+ened *or *ault isolation and totracA t&e +rocess.
!&e de*ecti'e +art s&ould t&en be returned to de+ot and t&e return ta% s&ould be attac&edto t&e de*ecti'e +art containin% t&e *olloin% in*ormation:
1. In*onet Part Number -
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PART 8
#CION"3
NC3
1. I* +art H 6 does not recti*@ t&e +roblem t&en t&e N# is to start looAin% else&ere *or t&eeCact trouble.
8. Once t&e +ort &as +assed t&e manual testin%. !&en +er*orm t&e *olloin% 5nlocA t&e +orts to restore ser'ice.2. !&e N# is to mo'e t&e +ro'isionin% o* t&e ser'ice or trunA *rom its tem+orar@ +ort
assi%nment bacA to its ori%inal +ort assi%nment.
. !&e N# is to instruct t&e !S to disconnect t&e test cables and mo'e t&e ser'ice or trunA*rom its tem+orar@ +ort assi%nment bacA to its ori%inal +ort assi%nment to see i* t&e +roblem
&as trul@ been recti*ied.
,. It is im+ortant t&at e *ollo t&ese instructions to a real isolated conclusion. N! is sendin% alleui+ment bacA to t&e *actor@ to determine t&e eCact cause o* t&e *ailure. N! is s+eci*icall@doin% t&is *or in*onet so e can tracA *ailure rates on s+eci*ic com+onents.
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TESTI!G PASSPORT "TE PORTS "URI!G 4EE5E!"AI!TE!ACE 4I!"O4S
In $e ase o $e node loa$ed in "ou$ #ria7 $e NCC is $o assis$ $e "ou$ #rianeleo 8"#9 si$e en4ineers in $e ollo%in4 proedures. I$ is $o be assued7 $a$Inone$ suppor$ personnel are $o dire$ $e "# en4ineers $rou4 $e ollo%in4proedures and us$ aep$ lii$ed aess $o $e node in doin4 so. ere a "E iss$a$ed7 assue i$ represen$s an "# en4ineer.
PART 1
#CION"3
"E3
1. Place V.2, or 4.81 D# Pass+ort #able onto /PEC Port C &en instructed to do so b@ t&eN#.
8. nsure t&at t&e D#ED! selection cable on +orts C0-C2 is D# and t&e D# indicator is lit.2. Place V.2, or 4.81 D! Pass+ort #able onto sus+ected bad D! +ort &en instructed to do
so b@ t&e N#.. No connect bot& V.2, or 4.81 ends to%et&er.,. In*orm N# u+on com+letion.Note: C Reserved -CE es$ Por$ as deined under Passan. #s& NC i one as no$been deined.
NC3
1. &en t&e !S arri'esB &e is to be instructed b@ t&e N# to taAe t&e *olloin% ste+s !&e N# is to instruct t&e !S to rese$ $e Fpb@ eCtractin% and t&en reinsertin% t&esus+ected bad FP in it)s slot.
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8. Per*orm t&e *olloin% Pass+ort commands:)se Passan $o ind -CE $es$ por$ deini$ion. Peror oands in saded area usin4 a
spare -CE por$ i no$ already deined>
d +
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PART 3
#CION"3
NC3
1. I* +art H 1 does not recti*@ t&e +roblemB t&en t&e N# is to instruct t&e !S in t&e *olloin%
!&e N# is to instruct t&e !S to re+lace t&e FP Cardassociated it& t&e re+ortedde*ecti'e +ort assi%nment. !o see i* t&e +roblem clearedB +er*orm t&e *olloin%
Start /+EC V2,
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"E*F #INEN#CE PROCE-)RE"3
I* an@ +orts or cards test de*ecti'eB +lease *ollo t&e *olloin% instructions *or eui+mentre+lacement:
!&e de*ecti'e +art is to be re+laced it& t&e on-site s+are once it &as been determined t&att&e +art &as *ailed. $t t&is timeB a trouble ticAet &as been o+ened *or *ault isolation and totracA t&e +rocess.
!&e de*ecti'e +art s&ould t&en be returned to de+ot and t&e return ta% s&ould be attac&edto t&e de*ecti'e +art containin% t&e *olloin% in*ormation:
1. In*onet Part Number -
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Old #)C" Passpor$ Card Replaeen$ Proedures3
# FP "e+lacement - (russels
!&e number to call at Nortel
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PART /
#CION"3
NC3
1. I* +art H 1 does not recti*@ t&e +roblemB t&en t&e N# is to instruct t&e !S in t&e *olloin%
!&e N# is to instruct t&e !S to reseat t&e FP Cardassociated it& t&e re+orted de*ecti'e+ort assi%nment. !o see i* t&e +roblem clearedB +er*orm t&e *olloin%
Start /+EC V2,
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"E*F #INEN#CE PROCE-)RE"3
I* an@ +orts or cards test de*ecti'eB +lease *ollo t&e *olloin% instructions *or eui+mentre+lacement:
!&e de*ecti'e +art is to be re+laced it& t&e on-site s+are once it &as been determined t&att&e +art &as *ailed. $t t&is timeB a trouble ticAet &as been o+ened *or *ault isolation and totracA t&e +rocess.
!&e de*ecti'e +art s&ould t&en be returned to de+ot and t&e return ta% s&ould be attac&edto t&e de*ecti'e +art containin% t&e *olloin% in*ormation:
1. In*onet Part Number -
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Old #)C" Passpor$ Card Replaeen$ Proedures3
# FP "e+lacement - (russels
!&e number to call at Nortel
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PART 6
#CION"3
NC3
1. I* +art H 8 does not recti*@ t&e +roblemB t&en t&e N# is to instruct t&e !S in t&e *olloin%
!&e N# is to instruct t&e !S to re+lace t&e Fanou$ Panelassociated it& t&e re+ortedde*ecti'e +ort assi%nment. !o see i* t&e +roblem clearedB +er*orm t&e *olloin%
Start /+EC V2,
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"E*F #INEN#CE PROCE-)RE"3
I* an@ +orts or cards test de*ecti'eB +lease *ollo t&e *olloin% instructions *or eui+mentre+lacement:
!&e de*ecti'e +art is to be re+laced it& t&e on-site s+are once it &as been determined t&att&e +art &as *ailed. $t t&is timeB a trouble ticAet &as been o+ened *or *ault isolation and totracA t&e +rocess.
!&e de*ecti'e +art s&ould t&en be returned to de+ot and t&e return ta% s&ould be attac&edto t&e de*ecti'e +art containin% t&e *olloin% in*ormation:
1. In*onet Part Number -
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Old #)C" Passpor$ Card Replaeen$ Proedures3
# FP "e+lacement - (russels
!&e number to call at Nortel
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PART 0
#CION"3
NC3
1. I* +art H 2 does not recti*@ t&e +roblemB t&en t&e N# is to instruct t&e !S in t&e *olloin%
!&e N# is to instruct t&e !S to re+lace t&e Fanou$ Panel ableassociated it& t&ere+orted de*ecti'e +ort assi%nment. !o see i* t&e +roblem clearedB +er*orm t&e *olloin%
Start /+EC V2,
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"E*F #INEN#CE PROCE-)RE"3
I* an@ +orts or cards test de*ecti'eB +lease *ollo t&e *olloin% instructions *or eui+mentre+lacement:
!&e de*ecti'e +art is to be re+laced it& t&e on-site s+are once it &as been determined t&att&e +art &as *ailed. $t t&is timeB a trouble ticAet &as been o+ened *or *ault isolation and totracA t&e +rocess.
!&e de*ecti'e +art s&ould t&en be returned to de+ot and t&e return ta% s&ould be attac&edto t&e de*ecti'e +art containin% t&e *olloin% in*ormation:
1. In*onet Part Number -
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Old #)C" Passpor$ Card Replaeen$ Proedures3
# FP "e+lacement - (russels
!&e number to call at Nortel
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PART 7
#CION"3
NC3
1. I* +art H does not recti*@ t&e +roblemB t&en t&e N# is to instruct t&e !S in t&e *olloin%
!&e N# is to instruct t&e !S to re+lace t&e (.;5 or =.21 -CE ableassociated it& t&ere+orted de*ecti'e +ort assi%nment. !o see i* t&e +roblem clearedB +er*orm t&e *olloin%
Start /+EC V2,
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"E*F #INEN#CE PROCE-)RE"3
I* an@ +orts or cards test de*ecti'eB +lease *ollo t&e *olloin% instructions *or eui+mentre+lacement:
!&e de*ecti'e +art is to be re+laced it& t&e on-site s+are once it &as been determined t&att&e +art &as *ailed. $t t&is timeB a trouble ticAet &as been o+ened *or *ault isolation and totracA t&e +rocess.
!&e de*ecti'e +art s&ould t&en be returned to de+ot and t&e return ta% s&ould be attac&edto t&e de*ecti'e +art containin% t&e *olloin% in*ormation:
1. In*onet Part Number -
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Old #)C" Passpor$ Card Replaeen$ Proedures3
# FP "e+lacement - (russels
!&e number to call at Nortel
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PART 8
#CION"3
NC3
1. I* +art H , does not recti*@ t&e +roblem t&en t&e N# is to start looAin% else&ere *or t&eeCact trouble. !&e !S ma@be able to assist in t&is isolation.
8. Once t&e +ort &as +assed t&e manual testin%. !&en +er*orm t&e *olloin% 5nlocA t&e +orts to restore ser'ice.2. !&e N# is to mo'e t&e +ro'isionin% o* t&e ser'ice or trunA *rom its tem+orar@ +ort
assi%nment bacA to its ori%inal +ort assi%nment.
. !&e N# is to instruct t&e !S to disconnect t&e test cables and mo'e t&e ser'ice or trunA*rom its tem+orar@ +ort assi%nment bacA to its ori%inal +ort assi%nment to see i* t&e +roblem
&as trul@ been recti*ied.
,. It is im+ortant t&at e *ollo t&ese instructions to a real isolated conclusion. N! is sendin% alleui+ment bacA to t&e *actor@ to determine t&e eCact cause o* t&e *ailure. N! is s+eci*icall@doin% t&is *or in*onet so e can tracA *ailure rates on s+eci*ic com+onents.
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TESTI!G PASSPORT "S1C&E1C T1&E1 "URI!G 4EE5E!"AI!TE!ACE 4I!"O4S
In $e ase o $e node loa$ed in "ou$ #ria7 $e NCC is $o assis$ $e "ou$ #rianeleo 8"#9 si$e en4ineers in $e ollo%in4 proedures. I$ is $o be assued7 $a$Inone$ suppor$ personnel are $o dire$ $e "# en4ineers $rou4 $e ollo%in4proedures and us$ aep$ lii$ed aess $o $e node in doin4 so. ere a "E iss$a$ed7 assue i$ represen$s an "# en4ineer.
REFER O #PPEN-I= ?
#CION"3
NC / "E / FIE*- ")PPOR3
1. !&e o+erator is to *irst identi*@ t&e !1 *or t&e customer in uestion. !&e@ ma@ do so b@interro%atin% Passman tool as *ollos
First +ull u+ t&e DS1# card and 'ie timeslot o'er'ie. Cam+le !orrance Sales O**ice iscurrentl@ occu+@in% !imeslot 0 o* t&e %roomed !1
8. Per*orm t&e *olloin% Pass+ort commands: Set /+E12 ds1
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"E*F #INEN#CE PROCE-)RE"3
I* an@ +orts or cards test de*ecti'eB +lease *ollo t&e *olloin% instructions *or eui+mentre+lacement:
!&e de*ecti'e +art is to be re+laced it& t&e on-site s+are once it &as been determined t&att&e +art &as *ailed. $t t&is timeB a trouble ticAet &as been o+ened *or *ault isolation and totracA t&e +rocess.
!&e de*ecti'e +art s&ould t&en be returned to de+ot and t&e return ta% s&ould be attac&edto t&e de*ecti'e +art containin% t&e *olloin% in*ormation:
1. In*onet Part Number -
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Old #)C" Passpor$ Card Replaeen$ Proedures3
# FP "e+lacement - (russels
!&e number to call at Nortel
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FP #./0 A!" "S1C&E1C CAR" REPLACEE!T PROCE"URES
A#OI"I!G "AAGE FRO STATIC ELECTRICIT$
"E3
1. !o a'oid dama%e *rom static electricit@B &en &andlin% circuit cards *ollo t&ese rules: Do not &andle circuit cards unless @ou are usin% a++ro+riate anti-static +rotectionB suc&
as an anti-static rist stra+. In addition Nort&ern !elecom also recommends use o*conducti'e car+etB conducti'e s&oesB or &eel %rounders.
I* @ou are earin% an anti-static rist stra+B it must be attac&ed to a %ood %round toensure t&at static buildu+ is disc&ar%ed &armlessl@. &en a a%ellan Pass+ort cabinet is*ull@ %roundedB @ou can use t&e electrostatic disc&ar%e
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How to lock and unlock card latches
Locking latches
Unlocked Locked
Use a 6-mm (1/4-inch) flat-head
screwdriver to lock and unlock
latches.
To unlock, make a 1/4 turn counter-
clockwise.
To lock, make a 1/4 turn clockwise.
Note: Do not force a lock too far in
either direction.
Fi4ure 11...)nlo&in4 FP la$es
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REO#I!G FP #./0 CAR"
NC3
1. I* t&e card is currentl@ acti'e locA t&e card as *ollos
/ocA /+EC V2,E@8. In*orm !S to remo'e t&e card and re+lace it& ne card.
"E3
1. $++l@ anti-static cable to rist.8. Insert $nti-Static cable into SD KacAB
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NC3
1. 5+on noti*ication *rom t&e !S t&at t&e card &as been re+laced 5nlocA t&e FP
5nlocA /+EC V2,E@8. I* @ou are re+lacin% a *unction +rocessorB alarms s&ould occur to tell @ou t&at t&e lo%ical
+rocessors
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DCP700
Dip Switthe ON (
Di
DiTe
swi
to
Terswit
to 3
5
01
23
67
4
Fi4ure 12...(.11 *ine erina$ion "%i$es
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REO#I!G FP #.11 CAR"
NC3
1. I* t&e card is currentl@ acti'e locA t&e card as *ollos
/ocA /+EC 481E@8. In*orm !S to remo'e t&e card and re+lace it& ne card.
"E3
1. $++l@ anti-static cable to rist.8. Insert $nti-Static cable into SD KacAB
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NC3
1. 5+on noti*ication *rom t&e !S t&at t&e card &as been re+laced 5nlocA t&e FP
5nlocA /+EC 481E@8. I* @ou are re+lacin% a *unction +rocessorB alarms s&ould occur to tell @ou t&at t&e lo%ical
+rocessors
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BUS TESTI!G A!" REPLACEE!T PROCE"URES
TESTI!G T'E 9 A!" $ BUS
NC3
1. On t&e Pass+ort NSB o+en a 5niC indo b@ selectin% utilities and t&en 5niC *rom t&e !oolsmenu Icon.
8. &ile t&e cursor in t&e indoB &old don t&e #ON!"O/ Ae@ and clicA t&e le*t mousebutton.
2. Select /o% File. !&is s&ould o+en a *ile and lo% in+utEout+ut &ile t&e tests are bein% +er*ormed.
TESTI!G BUS 9
1. /ocA S&el* 48. set s&el* busE4 test duration 1,2. start s&el* busE4 test. !&e (us Cercise ill +er*orm *or 1, ins. t&e *olloin% tests
Sel*test
#locA Source !est "esults
(roadcast !est "esults
Pin% !est,. !o dis+la@ t&e amount o* time test &as run
d s&el* busE4 test ela+sed!ime6. !o dis+la@ t&e amount o* time be*ore t&e test is com+leted
d s&el* busE4 test time"emainin%7. !o dis+la@ t&e cause o* time termination
d s&el* busE4 test causeo*!ermination;. 5nlocA S&el* 49. $*ter t&e tests &a'e com+leted @ou can dis+la@ t&e results as *ollos
d s&el* busE4 test sel*test"esults
d s&el* busE4 test clocAsource!est"esults
s&el* busE4 test broadcasttest"esults
d s&el* busE4 test +in%tests
d s&el* busE4 test +in%testFailures
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TESTI!G BUS $
1. /ocA S&el* 8. set s&el* busE test duration 1,2. start s&el* busE test. !&e (us Cercise ill +er*orm *or 1, ins. t&e *olloin% tests
Sel*test
#locA Source !est "esults
(roadcast !est "esults
Pin% !est,. !o dis+la@ t&e amount o* time test &as run
d s&el* busE test ela+sed!ime6. !o dis+la@ t&e amount o* time be*ore t&e test is com+leted
d s&el* busE test time"emainin%7. !o dis+la@ t&e cause o* time termination
d s&el* busE test causeo*!ermination;. 5nlocA S&el* 9. $*ter t&e tests &a'e com+leted @ou can dis+la@ t&e results as *ollos
d s&el* busE test sel*test"esults d s&el* busE test clocAsource!est"esults
s&el* busE test broadcasttest"esults
d s&el* busE test +in%tests
d s&el* busE test +in%testFailures
NC3
1. !o turn o** t&e /o% to File8. &ile t&e cursor in t&e indoB &old don t&e #ON!"O/ Ae@ and clicA t&e le*t mouse
buttonB
2. De-select /o% to File.. !&is s&ould close t&e *ile in t&e *olloin% director@
Etm+E4term.lo%,. #o+@ t&e *ile so it is +ermanent
c+ 4term.lo% PP;100.lo%6. /ist t&e contents o* t&e director@ to 'eri*@ PP444.lo% as created
ls PP444.lo%
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"S1C&E1C STARTUP PROCE"URES
In $e ase o $e node loa$ed in "ou$ #ria7 $e NCC is $o assis$ $e "ou$ #rianeleo 8"#9 si$e en4ineers in $e ollo%in4 proedures. I$ is $o be assued7 $a$Inone$ suppor$ personnel are $o dire$ $e "# en4ineers $rou4 $e ollo%in4
proedures and us$ aep$ lii$ed aess $o $e node in doin4 so. ere a "E iss$a$ed7 assue i$ represen$s an "# en4ineer.
PART 1
#CION"3
"E / FIE*- ")PPOR3
1. !&ese +rocedures outline in detail t&e +rocess in &ic& t&e !S and t&e Field Su++ort+erson is to test t&e ne DS1#E1# cards +rior to installin% a customer. !&e conce+t is toattac& a #S5 directl@ to t&e Pass+ort +ort usin% a strai%&t-t&ru ">;-D(1,. Set t&e #S5 as*ollos
DI5OD 6#/O#IN IN!/OS /$D NONN$(/ /OOP SN$" /OOP OFFF$" /OOP OFFN$(/ $/$" "PO"!IN...S!IIN SO5"# #S5
#S5"!S 1E8DNSI! NONF"$IN SFFO"$! (;US>I!!" (5F 0 (I!S #"# "N4#OD / OFFDIS!$N# 0-122/(O 0D(N! #"# "NP $/IV $IS
$/ !3/D DFID/ #OD ONS
$ ne standard o* installin% DS1#E1# is to &a'e t&e N# +ro'ision all t&e DS0s
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Set /+ETT ds1
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Passpor$ 160PP1
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PART 3
#CION"3
"E / FIE*- ")PPOR3
!&ese +rocedures outline in detail t&e +rocess in &ic& t&e !S and t&e Field Su++ort +ersoncan test t&e ne !1B
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Passpor$160
PP1
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PO4ER SUPPL$ REPLACEE!T PROCE"URES
In $e ase o $e node loa$ed in "ou$ #ria7 $e NCC is $o assis$ $e "ou$ #rianeleo 8"#9 si$e en4ineers in $e ollo%in4 proedures. I$ is $o be assued7 $a$Inone$ suppor$ personnel are $o dire$ $e "# en4ineers $rou4 $e ollo%in4
proedures and us$ aep$ lii$ed aess $o $e node in doin4 so. ere a "E iss$a$ed7 assue i$ represen$s an "# en4ineer.
e ollo%in4 proedure sould be ollo%ed $o ins$all a ne% or replae dee$ive po%ersupply
Ac power supply and ac shelf assembly
AC po wer supply front panel
AC rear ower in ut anel
Fi4ure 16...Po%er "upply Cable Conne$ions
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#CION"3
"E3
1. !urn o** determined bad +oer su++l@ b@ disen%a%in% t&e Poer Su++l@ Sitc&.8. "emo'e t&e +oer cord *rom t&e $# outlet connected to t&e determined bad +oer [email protected]. "emo'e +oer cord *rom bacA o* t&e determined bad +oer su++l@.. "emo'e bad +oer su++l@ *rom t&e Pass+ort +oer slot.,. Install ne +oer su++l@ in o+en +oer slot o* Pass+ort.6. Plu% +oer cord into bacA o* +oer su++l@ and run to $# +oer source.7. !urn on Poer Su++l@ Sitc&.;. nsure t&e +oer lam+ turns %reen.9. In*orm t&e N# o* t&e +oer su++l@ re+lacement.10. $ttac& a ta% to t&e card and rite t&e *olloin% on t&e ta%:
!ime and date o* *ailureB *aultB @our nameB @our locationB and @our returnaut&ori?ation number.
11. S&i+ t&e unit bacA to t&e are&ouse usin% t&e *olloin% in*ormation
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NEOR? RO)B*E"+OOIN'3
O#ER#IE4
!&e Pass+ort as de+lo@ed it& V.2, and 4.81 FP cards. In*onet utili?ed t&esecards as trunAin% beteen nodes. !&is as done +urel@ *or monetar@ reasons.
$t t&e time Nortel onl@ +ro'ided 1 and 8 +ort trunA cards. I* de+lo@ed usin%t&ese cardsB some nodes ould &a'e been not&in% but trunAsB i.e.B /ON and("5. !&e eC+ense in de+lo@in% t&is con*i%uration ould been too +ro&ibiti'e.5n*ortunatel@ t&e V.2, and 4.81 cards &a'e limited netorAin% monitorin%unliAe IDN4 trunA cards. !&is is an un*ortunate reali?ation but notinsurmountable.
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!e Pa))*ort Trunk Co;;i))ioning Procedure)
In $e ase o $e node loa$ed in "ou$ #ria7 $e NCC is $o assis$ $e "ou$ #rianeleo 8"#9 si$e en4ineers in $e ollo%in4 proedures. I$ is $o be assued7 $a$Inone$ suppor$ personnel are $o dire$ $e "# en4ineers $rou4 $e ollo%in4proedures and us$ aep$ lii$ed aess $o $e node in doin4 so. ere a "E is
s$a$ed7 assue i$ represen$s an "# en4ineer.-O NO )"E +E"E PROCE-)RE" ON "IN'*E R)N?E- NO-E"
PART 1
#CION"3
"E:C+I3
1. Per*orm t&e *olloin% +ass+ort cablin%:
l+EC '2,
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8. Veri*@ ne trunA linA is acti'e and enabled on bot& +ass+ort nodes.
Note C /+ and Port o* #it@ $.Note @ /+ and Port o* #it@ (.Note $$$$ Notation *or Pass+ort Node Name #it@ $.Note (((( Notation *or Pass+ort Node Name #it@ (.Note TTTT Notation *or #ircuit S+eed.
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P#R 2
O#ER#IE4 :
!&is +ortion contains t&e necessar@ actions items to
test and monitor t&e ne TTTTA circuit beteenPoint ( and Point $ +ass+orts.
NC3
1. onitor *or 8 &ours to ensure circuit inte%[email protected]. /o% onto PP$$$$ usin% t&e command console
d [email protected] t&e /P is unlocAed
set l+E@ '2,
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P#R ;
O#ER#IE4 :
!&is +ortion contains t&e necessar@ actions items to modi*@ t&e ne TTTTA circuit beteen Point( andPoint $ +ass+orts and +lace t&e trunA into ser'ice to +ass re'enue tra**ic.
NER"3 8PERFOR #FER 2< +O)R ONIORIN'9
1. Determine t&e trunA o'erride +arameter settin%s.8. Install t&e +arameter settin%s in +art o* t&is I#O.
NC3
odi*@ t&e *olloin% trA +arameters to allo re'enue data to +ass.1. /o% onto PP$$$$ usin% t&e command console
set trAE? ots ssss
set trAE? ord ttt set trAE? +a trunAcost uuu
8. /o% onto PP(((( usin% t&e command console set trAE? ots ssss
set trAE? ord ttt
set trAE? +a trunAcost uuu2. Veri*@ /inA is acti'e and enabled.
onitor *or 8 &ours to ensure circuit inte%[email protected]. /o% onto PP$$$$ usin% t&e command console
d [email protected] t&e /P is unlocAed
set l+E@ '2,
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. "ecord t&e tests *inal error rate in t&e I#O and in*orm N!"S i* error rate is not it&ins+eci*ied
+arameters.
!o sto+ t&e test use *olloin% command,. /o% onto PP$$$$ usin% t&e command console
sto+ l+E@ '2,E@ test unlocA l+E@ '2,E@
6. /o% onto PP(((( usin% t&e command console sto+ l+E@ '2,E@ test
unlocA l+E@ '2,E@
)))) ttt and uuu re+ate to t(e *reviou)+, notated OR"< OTS and co)t va+ue).Note C /+ and Port o* #it@ $.Note @ /+ and Port o* #it@ (.Note $$$$ Notation *or Pass+ort Node Name #it@ $.Note (((( Notation *or Pass+ort Node Name #it@ (.Note TTTT Notation *or #ircuit S+eed or !runA metrics.
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Pa))*ort Trunk Te)ting Procedure)
In $e ase o $e node loa$ed in "ou$ #ria7 $e NCC is $o assis$ $e "ou$ #rianeleo 8"#9 si$e en4ineers in $e ollo%in4 proedures. I$ is $o be assued7 $a$Inone$ suppor$ personnel are $o dire$ $e "# en4ineers $rou4 $e ollo%in4proedures and us$ aep$ lii$ed aess $o $e node in doin4 so. ere a "E is
s$a$ed7 assue i$ represen$s an "# en4ineer.-O NO )"E +E"E PROCE-)RE" ON "IN'*E R)N?E- NO-E"
#CION"3
NC3
1. Notate t&e O" and OR-!runA +arameters as *ollos d -+ trAE?
8. Notate t&e Cos$!runA +arameter as *ollos
d -+ trAE? +a
odi*@ t&e *olloin% trA +arameters to blo&re'enue data *rom +assin%.
1. /o% onto PP4444 usin% t&e command console set trAE? ots 1000B ortd 8,,
set trAE? +a trunAcost 8,,
8. /o% onto PP4444 usin% t&e command console set trAE? ots 1000B ortd 8,,
set trAE? +a trunAcost 8,,
!est to ensure circuit inte%[email protected]. /o% onto PP$$$$ usin% t&e command console
d [email protected] t&e /P is unlocAed
set l+E@ '2,
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unlocA l+E@ '2,
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!ode O*erationa+ Co;;unication I)o+ation Procedure)
Node Counia$ion Isola$ionis de*ined as unable to !elnet to a s+eci*ic Pass+ort node. It is+ossible t&at t&e node is o+erationalB but o+erational communication &as been se'ered. !&isoutlines a +rocedure to re%ain O+erational #ommunication bacA to t&e node.
#CION"3
NC3
&en unable to access a Pass+ort node t&rou%& t&e N# or 'ia a telnet sessionB t&e most liAel@cause is t&at e lost t&e Internet Protocol Inter*ace Virtual #ircuit
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"eset t&e /#N associated it& IP addr 204.79.141.241 it& t&e WlocAEunlocA) command.
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PRE(ENI(E #INEN#NCE3
O#ER#IE4
!&e Pass+ort nodes are desi%ned to be lo maintenanceB but reuire uarterl@re'ie. (elo is an outline o* +rocedures *or t&e !S to use &en +er*ormin%t&e P.
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