patient empowered communication
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Patient Empowered Communication. ENG 6811 Medical Contexts of Texts and Technology Fall 2010. What can you do when doctors don’t listen? Or when they patronize you? Or when they don’t give you enough time to express your concerns? - PowerPoint PPT PresentationTRANSCRIPT
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Patient Empowered Communication
ENG 6811 Medical Contexts of Texts and Technology
Fall 2010
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Photo by Chalmers Butterfield
What can you do when doctors don’t listen?
Or when they patronize you?
Or when they don’t give you enough time to express your concerns?
What can YOU do when you feel powerless about health care decisions?
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The patient empowerment movement seeks to make medical care
• Safe
• Effective
• and Responsive to patients’ needs
(Hallisy)
http://www.youtube.com/watch?v=EuGh78X2IQw
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History
• Focus on complex science added to social distancing
• Formulaic interview forms replace narrative histories
• Uneven power balance between doctor and patient
• Roots in the 1960’s rights movements
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Initial focus: issues like breast cancer and AIDS—focus has expanded over time
Changing attitudes—changing healthcare landscape
Managed care
Fewer GPs, more patients
Better educated patients
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Addressing safety concerns
“1.5 million Americans are sickened, injured, or killed each year by medication errors”
“44,000-98,000” annual medical error deaths
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Printed texts aimed at patients include:• books • newspaper columns• magazine and newspaper articles • brochures
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Online sources include:• professional sites • community advocates• non-profit sites• media and other commercial sites
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From the Clinician’s Point of View
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Game Time!
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Ideas and Discussion Threads:1. Roter brings up the idea of “medicalisation,” the
tendency of modernity to pathologize even normal life events like aging. Do you think that patient empowerment offers a way out, or is the movement merely a further sign of medicalisation?
2. Kim brings up the iPad as a patient-empowerment device. What low-cost, low-tech tools could serve similar purposes for those who don’t have access to modern technologies?
3. What are the downsides, if any, to patient-empowerment?
4. The gas companies taught us to pump our own gas. Do you think insurance companies will take advantage of patient-empowerment initiatives to shift healthcare to the patient? Would that be a bad thing?