patient safety collaboratives launch comic strip
TRANSCRIPT
what are the elements of
change that we need to put in
place to improve our
capability and capacity?
and then, what are the core
individual areas that we need to
work on?
Welcome, we've got a jam-packed day...
I was given the unenviable task to talk us through a plan, that sets out:
what is our understandingof where we are?
How are we going towork together?
what are the needs of our patients, and our staff, to create that
environment?
hopefully we will learn from each other and change
together
event welcome
Mike durkin
this really is a fantastic day...
one of our roles is to provide the leadership and
inspiration that 1.3 million people in the nhs think safety
is their business and thatwhatever their job,
they can make an impact.
sir bruce keogh
the messagefrom me is:
it's great to have a regional approach, we
need to pull all this good practice
together nationally, which we will do
across theahsn network,
and that safety is everyone'sbusiness.
our task is tochoose a set
of worthwhile problems to
fix and change the culture as we do it: our core business should be aboutthe adoption and
diffusionof best practice
Liz Mear Chris streather
the ahsn working groups
let's recognise
good practice that is already
happening
The big challenge forme is: how do we connect
with people's personal values? how do we make it personal and how do we
make it part ofeverybody's day job?
fiona thow Phil duncan
Patients should be at the heart of the safety agenda...
Patients are the final
safety net in the whole process of
care.
patients as safety Experts
kate grainger
it's about time that we started to get this
sorted.
the people who will be delivering care today,
those are the people you need to help...
your job here is to be creative, be innovative, do
what you do...
but ultimately do it so you are helping them
deliver safe care.
suzette woodward
our board committeditself to an ambition:
to be the safest organisationin the nhs.
we are clear, every year, what it is we want to improve, how much
and by when.
at the same time,we have a programmeof support for staffat all levels and we
invest a considerable amount of money
and we measure.
can you tell us why you think your hospital has started to
produce, and sustain, the results it has done?
panel session
sir david dalton
panel session continues...
i'm interested in how organisations that do
extremely well from this perspective get over that
culture -
i think that is a very important aspectthat we need to
focus on.
norman... maybe you have the answer as to why not everybody is as good as the hospital within
manchester (salford).
norman williams
there is a culture of fear within
the health service
I've heard four key messages today...
Sir Bruce keogh said it first: safety must be everybody's
business...
secondly, if you're not measuring, you're not improving - we need to
understand the change that we are making
the importance of local and regional partnerships to give real ownership of safety at a
local level...
and the last thing that I've heard from every single
speaker is: leadership at every level is vital
and that is whatwe need to supportlocal organisations
to do.
steve fairman
The way we're going about it, for me, is exciting... we should be able to produce change
it's been recognised that this is a long-term agenda
Today, i've seenthe real
potentialof the ahsnS being
brought together inone place to bring about
a real nationalchange in a really important area like
patient safety...
I think we can make a real difference and
it's a fantastic opportunity
for thefuture
the patient safety collaboratives have a
real potential to make a real
difference to patients
by involving andengaging staff,
we're going to getbetter ownership,
better commitment;improvement projects
will stick, staff will feelfulfilled and mostimportantly of all,we're going to getsafer patient care
susan wentgavin russell
kay mackay
a final word from john bamford