paul stein [email protected] usccb...

A TOOLKIT FOR COMMUNITY ENGAGEMENT

PAUL [email protected]

USCCB WEBINARJUNE 2016

mailto:[email protected]

CONTENT REVIEW

Community engagement tools and processes

Final toolkit only as good as your input and your use

You will have homework

Immigrant integration is a dynamic, two-way process in which newcomers and the receiving society work together to build secure, vibrant, and cohesive communities. As an intentional effort, integration engages and transforms all community members, reaping shared benefits and creating a new whole that is greater than the sum of its parts.

Grantmakers Concerned with Immigrants and Refugees2006 Immigrant Integration Toolkit (six domains identified)

ARRIVING COMMUNITIES

RECEIVING COMMUNITIES

WHAT IS INTEGRATION?

KEY DEFINITIONS

Welcoming Community: an inclusive place in which all people, including immigrants, have the opportunity to reach their greatest potential, engage with their community, and fully contribute their talents expanding prosperity and well-being for all. (Source: Welcoming America)

Arriving Communities: the newcomer residents of communities (including the institutions and organizations focused on assisting newcomer residents)

Receiving Communities: the long-time residents of the communities where immigrants settle (including the institutions and organizations focused on assisting long-time residents)

REFUGEE INTEGRATION SURVEY AND EVALUATION(RISE)

Funded by the Office of Refugee Resettlement

Coordinated by the Colorado Refugee Services Program

Designed and implemented by, and all data from, Quality Evaluation Designs

Available at Colorado Refugee Services Program: https://drive.google.com/file/d/0B-9dBwl5XFYdTjVnUy1DWXgxZDA/view

Cite as: Lichtenstein, G., Puma, J., Engelman, A., Miller, M. (2016). The Refugee Survey & Evaluation (RISE) Study, Year 5: Final ReportA Study of Refugee Integration in Colorado.Unpublished technical report (pp. 1-126). Bluff, Utah, USA: Quality Evaluation Designs. Available at: https://drive.google.com/file/d/0B-9dBwl5XFYdTjVnUy1DWXgxZDA/view

https://drive.google.com/file/d/0B-9dBwl5XFYdTjVnUy1DWXgxZDA/viewhttps://drive.google.com/file/d/0B-9dBwl5XFYdTjVnUy1DWXgxZDA/view

CAVEATS FOR USING RISE DATA

NOT a program or performance evaluation (NOT about the Bureau of Population, Refugees, and Migration, or the Office of Refugee Resettlement, or States, or Resettlement Agencies)

NOT a judgement about the character and capacities of individual refugees, but rather a series of measured snapshots of very individual and asymmetrical experiences

Suggests that increasing and accelerating integration scores will be good for refugees, and will be viewed as a positive accomplishment by a great majority of individuals

Suggests an extension or application of the RISE data, or possible assumptions for new logic models and project designs, but does not state a direct finding from the RISE data

Suggests a possible increase or decrease in the amounts of an intervention, but does not state the better or worse type of program to deliver that intervention

RISE Survey: Framing and Scoring

10 Integration Pathways Assessed1. Employment and Economic Sufficiency 6. Social Bonding2. Education and Training 7. Social Bridging3. Childrens Education 8. Language and Cultural Knowledge4. Health and Physical Well-Being 9. Safety and Stability5. Housing 10. Civic Engagement

44 core items provide pathway-level scores that can be summed into an

Overall Integration Score

RISE Survey: Cohort Integration Progress from Baseline to B+3

63%

32%

20%

5%

29%

17%23%

19%

8%

51%57%

76%

0

10

20

30

40

50

60

70

80

Baseline B+1 B+2 B+3

Low Medium High

Low integration steadily decreases each year, while high integration increases.

RISE Survey: Overall Median Integration Score

Low Integration = 0-16 Medium Integration = 17-24 High Integration = 25-44

14.6

22.4

24.8

30.2

8.0

16.0

24.0

32.0

40.0


Medium Integration

Low Integration

High Integration

There is a shift each year across the cohort from low to high integration.

Employment and Economic Sufficiency1. Are you currently employed?


17.0 54.2 62.8 63.5

Application:While steadily improving, employment must be balanced in the context that refugee resettlement is a protection program and not an economic

migration program. As a benchmark, employment must be understood in the context of other integration variables.

Health and Physical Well-Being36. Do you know how to make an appointment to see a doctor?


32.4 55.3 51.6 63.8

Application:The low level of agency for healthcare access supports the need for

community navigators, and a very focused welcoming initiative. There is an opportunity to focus future research on the connection between self-

efficacy and integration, as beliefs about ones ability to impact health influence whether actions will be taken.

Language and Cultural Knowledge54. Do you speak English in most social and work situations?


6.3 35.9 43.1 50.9

Application:The high correlation between social bridging and language acquisition

supports an increased focus on welcoming initiatives and career latticing opportunities that include language training, perhaps more than on

separate post-placement ESL classes.

Social Bridging48. Do you spend time interacting with people of a culture, ethnic group, language, or religion different than your own?


48.0 60.0 54.8 64.6

Application:The highest correlation (r=.76) between any two domains is between

social bridging and language and cultural knowledge. Durable welcoming initiatives and community engagements might significantly contribute to

increased integration in this domain, and to overall integration.

APPLICATION OF RISE TO COMMUNITY ENGAGEMENT

FRAMEWORK: The RISE framework of ten pathways accurately reflects the experiences of refugees along a continuum of integration.

Community engagement by arriving communities should use all of these integration pathways for more nuanced strategic planning, and should pay close attention to how the receiving community frames its engagement in all of these pathways.

DATA: The RISE survey is a psychometrically sound instrument that yields an Overall Integration score and pathway scores, and identifies patterns of high, medium, and low integration experiences, leading to more efficient targeting of resources.

Community engagement should evolve over time, and should have diverse approaches and stakeholders, in order to reflect changes in integration scores.

CORRELATIONS: The RISE analysis demonstrates strong correlations (score accelerators) between certain integration pathways.

Community engagement should explore the potential for leveraging resources and relationships by working across pathways and through collective impact strategies.

OFFICE OF REFUGEE RESETTLEMENTWELCOMING COMMUNITIES

Supporting the work of Welcoming America that

connects leaders in community, government, and nonprofit sectors, by providing support both locally and nationally

builds on the great work happening in local communities, by providing tested methods and approaches to creating inclusive, welcoming places for immigrants

changes systems and cultures, by helping communities create policy, reinforce welcoming principles, and communicate the socioeconomic benefits of inclusion

WELCOMING AMERICA PARADIGM

The Welcoming America approach to

Connect + Build + Change

moves communities from

Fearful Tolerant Welcoming

Community Engagement = Better TogetherCross-sector collaboratives show great promise for coordinating, expanding, and scaling refugee integration in communities. Welcoming America

WELCOMING CITIES PLANS AND COLLABORATIVES

Atlanta, GAAurora, CO

Baltimore, MDBoise, ID

Charlotte, NCChicago, IL

Cleveland, OHDayton, OHDecatur, GADetroit, MI

High Point, NCNashville, TNPittsburgh, PASt. Louis, MO

IDENTIFY and INFORM INVITE and INVOLVE INVEST and IMPACT

ARRI

VIN

G

COM

MU

NIT

IES

Learning Communities: Partnering Communities: Integrating Communities:

RECE

IVIN

G

COM

MU

NIT

IES Awakening Cities: Engaging Cities: Enterprising Cities:

CONTINUUM OF COMMUNITY ENGAGEMENT:Goals and stakeholders evolve over time

IDENTIFY and INFORM INVITE and INVOLVE INVEST and IMPACTAR

RIVI

NG

CO

MM

UN

ITIE

SLearning Communities: Partnering Communities: Integrating Communities:

Refugee resettlement agencies develop a role as the gateway to coordinate learning events that explore the demographics and needs of new refugee placements, and the capacities of mainstream partners to meet those needs.

RECE

IVIN

G

COM

MU

NIT

IES

Awakening Cities: Engaging Cities: Enterprising Cities:Cities develop whole of government and whole of city strategic commitments and development,based on collective impact projects designed to improve the ability of cities to attract and deploy socially motivated investment capital at scale and for the benefit of all populationsin need, including refugees but not focused on refugees.

CONTINUUM OF COMMUNITY ENGAGEMENT

IDENTIFY and INFORMAR

RIVI

NG

CO

MM

UN

ITIE

S

Learning Communities: Refugee resettlement agencies develop a role as the gateway to

coordinate learning events that explore the demographics and needs of new refugee placements, and the capacities of mainstream partners to meet those needs.

Communications are based on refugees as groups, and on addressing a checklist of community touch points, meeting topics and talking points, mostly using input data and grant requirements, and without taking advocacy positions.

IDENTIFY and INFORMRE

CEIV

ING

CO

MM

UN

ITIE

S

Awakening Cities: Cities develop multiple and overlapping municipal points of contact,

with receptivity to learning but little continuity or shared buy in fromthose who have ad hoc assignments to interact with refugee resettlement agencies.

Communications are based on an incomplete knowledge and citation of demographics and arrival process for refugees in the community, seeing little difference between groups and few assets within individuals, and outreach materials are primarily in English.

INVITE and INVOLVEAR

RIVI

NG

CO

MM

UN

ITIE

S

Partnering Communities: Refugee resettlement agencies develop an ability to partner and

design for refugee services based on a quantifiable matrix for individual refugee progress that distinguishes multiple pathways (employment, ELL, health, etc.) and multiple statuses (at risk, stable, thriving), with segmented partners including mainstream agencies and individual refugees.

Organizational adaptation is supported to create FTEs to coordinate and attend meetings, and to read into mainstream materials.

INVITE and INVOLVERE

CEIV

ING

CO

MM

UN

ITIE

S

Engaging Cities: Cities develop a no wrong door approach to disseminating and

receiving information, or planning and implementing services, which takes a more holistic approach to individual needs and strengths.

Organizational adaptation is supported to create an ombudsman or commission inclusive of refugees to raise awareness about refugees and include their concerns in planning initiatives.

INVEST and IMPACTAR

RIVI

NG

CO

MM

UN

ITIE

S

Integrating Communities: Refugee resettlement agencies develop the expertise for their staff

and individual refugee leaders to include refugees as a population of interest in broader mainstream community planning utilizing frameworks different than refugee resettlement or integration (such as health equity, neighborhood stabilization, economic development, community wealth building).

Data is maintained that aligns with external metrics for success, and mostly based on outcomes and impacts.

INVEST and IMPACTRE

CEIV

ING

CO

MM

UN

ITIE

S

Enterprising Cities: Cities develop whole of government and whole of city strategic

commitments and development, based on collective impact projects designed to improve the ability of cities to attract and deploy socially motivated investment capital at scale and for the benefit of all populations in need, including refugees but not focused on refugees.

Data is maintained with separate tracking and analysis for refugees (where possible/permissible), and expertise in presenting about refugees.

THE CONTINUUM OF COMMUNITY ENGAGEMENT matrix is a useful tool

to help answer such strategic questions as:

WHERE ARE WE?

WHO IS WITH US OR NEEDED?

WHERE CAN WE GO OR WANT TO GO?

HOW WILL WE GET THERE?

Learning Communities

Partnering Communities

Integrating Communities

Employment and Economic SufficiencyEducation and TrainingChildren's EducationHealth and Physical Well-BeingHousingSocial BondingSocial BridgingLanguage and Cultural KnowledgeSafety and StabilityCivic Engagement

AR

RIV

ING

CO

MM

UN

ITIE

S

REFERENCING THE TRAITS ON THE COMMUNITY ENGAGEMENT MATRIX, INDICATE YOUR ORGANIZATIONAL STATUS RELATIVE TO EACH INTEGRATION PATHWAY

EXERCISE 1: MAPPING

Sheet1

EXERCISE 2: COMMUNITY ENGAGEMENT AND INTEGRATION SELF-ASSESSMENT

Learning CommunitiesPartnering CommunitiesIntegrating Communities

ARRIVING COMMUNITIESEmployment and Economic Sufficiency

Education and Training

Children's Education

Health and Physical Well-Being

Housing

Social Bonding

Social Bridging

Language and Cultural Knowledge

Safety and Stability

Civic Engagement

Awakening CitiesEngaging CitiesEnterprising Cities

RECEIVING COMMUNITIESEmployment and Economic Sufficiency




Housing

Social Bonding

Social Bridging



Civic Engagement

Sheet2

REFERENCING THE TRAITS ON THE COMMUNITY ENGAGEMENT MATRIX, INDICATE YOUR ORGANIZATIONAL STATUS RELATIVE TO EACH INTEGRATION PATHWAYLearning CommunitiesPartnering CommunitiesIntegrating Communities





Housing

Social Bonding

Social Bridging



Civic Engagement

Sheet3

REFERENCING THE TRAITS ON THE COMMUNITY ENGAGEMENT MATRIX, INDICATE YOUR ORGANIZATIONAL STATUS RELATIVE TO EACH INTEGRATION PATHWAYAwakening CitiesEngaging CitiesEnterprising Cities





Housing

Social Bonding

Social Bridging



Civic Engagement

Awakening Cities

Engaging Cities

Enterprising Cities

Employment and Economic SufficiencyEducation and TrainingChildren's EducationHealth and Physical Well-BeingHousingSocial BondingSocial BridgingLanguage and Cultural KnowledgeSafety and StabilityCivic Engagement

RE

CE

IVIN

G C

OM

MU

NIT

IES

REFERENCING THE TRAITS ON THE COMMUNITY ENGAGEMENT MATRIX, INDICATE YOUR ORGANIZATIONAL STATUS RELATIVE TO EACH INTEGRATION PATHWAY

EXERCISE 1: MAPPING

Sheet1

EXERCISE 2: COMMUNITY ENGAGEMENT AND INTEGRATION SELF-ASSESSMENT

Learning CommunitiesPartnering CommunitiesIntegrating Communities





Housing

Social Bonding

Social Bridging



Civic Engagement

Awakening CitiesEngaging CitiesEnterprising Cities





Housing

Social Bonding

Social Bridging



Civic Engagement

Sheet2

REFERENCING THE TRAITS ON THE COMMUNITY ENGAGEMENT MATRIX, INDICATE YOUR ORGANIZATIONAL STATUS RELATIVE TO EACH INTEGRATION PATHWAYLearning CommunitiesPartnering CommunitiesIntegrating Communities





Housing

Social Bonding

Social Bridging



Civic Engagement

Sheet3

REFERENCING THE TRAITS ON THE COMMUNITY ENGAGEMENT MATRIX, INDICATE YOUR ORGANIZATIONAL STATUS RELATIVE TO EACH INTEGRATION PATHWAYAwakening CitiesEngaging CitiesEnterprising Cities





Housing

Social Bonding

Social Bridging



Civic Engagement

WEAKNESSES

THREATS

STRENGTHS

OPPORTUNITIES

POLITICAL ECONOMIC SOCIAL TECHNOLIGICAL

INTERNAL

EXTERNAL

EXERCISE 2: SWOT AND PEST ANALYSIS TO BUILD COLLABORATIVES

Tampa Bay Garden: Growing a Connected Community

Cache Refugee & Immigrant Connection Fills the Gaps in Utah

Nebraska Quilting Project Shares Stories, Cultural Diversity

Dayton Public Schools' Mentoring Program Helps Refugee Students

Fit In and Succeed

Greensboro, NC, Facilitates Cultural Exchanges

Twin Cities' Gardens of Eden Program Cultivates Community

PROMISING PRACTICES: Landing Page TemplateHOMEWORK: Send Examples

http://www.welcomingrefugees.org/portfolio/tampa-bay-garden-growing-connected-communityhttp://www.welcomingrefugees.org/portfolio/tampa-bay-garden-growing-connected-communityhttp://www.welcomingrefugees.org/portfolio/cache-refugee-immigrant-connection-fills-gaps-utahhttp://www.welcomingrefugees.org/portfolio/nebraska-quilting-project-shares-stories-cultural-diversityhttp://www.welcomingrefugees.org/portfolio/dayton-public-schools-mentoring-program-helps-refugee-students-fit-and-succeedhttp://www.welcomingrefugees.org/portfolio/greensboro-nc-facilitates-cultural-exchangeshttp://www.welcomingrefugees.org/portfolio/twin-cities-gardens-eden-program-cultivates-community

PAUL [email protected]

mailto:[email protected]

Slide Number 1Slide Number 2Slide Number 3Slide Number 4Slide Number 5Slide Number 6RISE Survey: Framing and ScoringRISE Survey: Cohort Integration Progress from Baseline to B+3RISE Survey: Overall Median Integration ScoreEmployment and Economic SufficiencyHealth and Physical Well-BeingLanguage and Cultural KnowledgeSocial BridgingSlide Number 14Slide Number 15Slide Number 16Slide Number 17Slide Number 18Slide Number 19Slide Number 20Slide Number 21Slide Number 22Slide Number 23Slide Number 24Slide Number 25Slide Number 26Slide Number 27Slide Number 28Slide Number 29Slide Number 30Slide Number 31

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