paul vanbosterhaut managing director, vircom europe january 2007 modusgate™ 4.4 smart email...

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Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology… … And Not Just Any Supplier

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Page 1: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Paul VanbosterhautManaging Director, Vircom Europe

January 2007

ModusGate™ 4.4 Smart Email Assurance Gateway

Not Just Warmed-over Open Source Technology…… And Not Just Any Supplier

Page 2: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Corporate Overview

• Headquartered in Montreal, Canada

• Focused on email security since 1995 Own well-architected technology

o Not open to hackers and spammerso Promptly adapts to new threats or regulationso Flexible to incorporate specific customer requirements

Mature Technology Industry-acclaimed

• > 10 years, >100 countries and >1.000 clients

• Millions of protected mailboxes

• Multiple awards for performance and value

Page 3: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Agenda

• Corporate Overview

• Modus™ Smart Email Assurance Technology

• Modus™ Solutions

• Lowest Total Cost of Ownership

• Conclusion

Page 4: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Modus™ Smart Email Assurance

• Modus Protection Blocks:

o DoS & Harvesting attempts,o Spoofing attempts…

Intercepts viruses, worms… Stops forbidden attachments Filters spam Policy management

• Modus Administration Automation Delegation Monitoring

• Advanced Features

Page 5: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Modus™ Protection Network-level protection

• Blocks most obvious spam without receiving the email (about 70+%): Verifies sending method

and envelope profile Validates the sender and

checks sender’s reputation• Protects against DoS

attacks, Open Relay and harvesting (validation) attacks

• Performs Email Encryption• Very low CPU usage

Why it won’t do it alone:It would cause high false-positive rates with no opportunity to recover the valid email

Perimeter Defence:1. Protocol filter2. Reputation Filters:

- Reverse DNS lookup- SPF mechanism- RBL’s- Accreditation DB’s

3. Block DHA attack4. Connection limits5. Block connections6. Mail Relay Control7. SMTP security

- SMTP Authentication- 128-bit TLS Encryption

Page 6: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Modus™ ProtectionForbidden attachments

• Blocks e-mails with specific file formats attached Efficient even against hidden

extensions Out-of-the-box file list

(customizable) Network, domain and user

configurable• Supports/enforces your

corporate policy• Fall-back option in case of

unblocked viruses• Discard obvious unwanted

files without calling the anti-virus engine

Why it won’t do it alone:It won’t replace a reliable anti-virus engine

Page 7: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Modus™ ProtectionAnti-virus engine

• 24/7 updated virus protection from trusted vendors: McAfee™ Norman Data Defence™

o Incl. Noman’s SandBOX zero-hour defence

• Locks viruses away from your users’ inboxes

• Acts as an extra precaution in virus-protected environments

Why it won’t do it alone:Anti-virus engines do not block spam

Page 8: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Modus™ ProtectionWhitelist / Blacklist

• Can block or allow email from specified senders: Based on sender’s address Multi-level configuration Ultra-Secure Mailbox™

feature• Guarantees that e-mail

from trusted senders will not be scanned and blocked

• Allows users to block e-mail other than spam

Why it won’t do it alone:List management can become time consuming

Page 9: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Modus™ ProtectionEmail content extractor

• Purifies the message body and adds advanced email metrics for further analysis

• Neutralizes all forms of hidden malicious code

• Analyzes the email structure in search of known spam characteristics

Why it won’t do it alone:This method only detects spam with malformed HTML or MIME encoding

Page 10: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Modus™ ProtectionCustom Sieve scripts

• Allows corporate policy management: Parental/Manager Review Internal policies…

• Allows administrator to write custom scripts: To alter the SCA engine’s

behavior As Fallback option to block

virus, worm or trojan outbreaks

Why it won’t do it alone:Scripting can become time consuming and can’t keep up with today’s spam volume

• Can be applied: Before all scanning Before AS scanning After all scanning

Page 11: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Modus™ ProtectionSCA engine

• Uses stacked layers of predictive and statistical technologies to block even the most advanced forms of Spam, Image Spam & Phish: Sequential content analysis E-mail metrics analysis Content sampling

• Unparalleled accuracy 98,2% catch rate <0,1% false positives

• Real-time updates

Why it won’t do it alone:While the SCA is the smartest technology in the stack, the previous specialized layers are essential

BayesianBayesian

Content ExtractionContent Extraction

LanguageLanguage FilteringFiltering

HeuristicHeuristic

Image SpamImage Spam

SCA Components

BayesianBayesian

Content ExtractionContent Extraction

LanguageLanguage FilteringFiltering

HeuristicHeuristic

Image SpamImage Spam

SCA Components

Page 12: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Automated Updates

• 24/7 Automated Anti-Spam & anti-Phishing Updates Up to every 15 minutes.

• Matchless self-learning mechanism Honeypots/Spamtraps

User feedback:o ISP partners,o Corporate users

• Supported by Human Analysis Vircom’s SpamBuster Team

o Minimal False Positiveso Every input benefits to All

Not your own staff !

Page 13: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Modus™ Administration

• Automation Dynamic Population of User’s DB AV, AS & AP Auto-updates Automatic Quarantine Cleaning

• Delegation Quarantine Report Web Quarantine

o Personal Quarantine Reviewo User settings

• WebManagement WebAdmin WebMonitor

Page 14: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Modus™ AdministrationAutomation

• Account Management Dynamic Population of Users’ DB Authentication Proxy

• Automatic 24/7 Updates Anti-Virus, anti-Spam & anti-Phishing

Page 15: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Modus™ AdministrationUser Authority Delegation

• Quarantine Reports (all users) Ability to View, Delete and Release false-positives Ability to Report false positives and Whitelist senders Scheduled and on-demand High user customizability of Report:

o Possibility to select only desired items for report

o Possibility to select language

Page 16: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Modus™ AdministrationUser Authority Delegation

• Web Quarantine (authorized users) Personal Quarantine Management

o View, Delete, Release… Personal Settings (as authorized)

o ModusScan severity level & behavior (Block, Tag or Delete)o Attachment blockingo Whitelist & blacklisto Language filteringo Quarantine reportingo …

Page 17: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Modus™ AdministrationDomain Authority Delegation

• WebAdmin (domain administrators) User Management Domain Management

Page 18: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Modus™ AdministrationWebMonitor

• Performance & Monitoring Mail Traffic System Health

Page 19: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Modus™ AdministrationWebMonitor

• Message Audit Log Track status of every unique email Configurable tracking period (per user, domain or system) Web search & exporting for auditing/discovery Store parsed email headers/body parts for search /processing

Page 20: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Advanced Features

• Fault-Tolerant Deployment ModusBlockade Clustering option Data centralization with external database support

• Policy Management Sieve-based Scripting Engine:

o Quarantine, copy, redirect & refuse emails based on policy ruleso Content based email intercept for moderator/parental approvalo Force encrypted delivery of email based on content

Applies on different traffic types (incoming, outgoing, routed & internal) Applies at different scanning levels (before all scanning, before AS

scanning or after all scanning)

• Email Encryption 128-bit TLS Encryption

o Mail traffic and Authentication

• Customization Fully brand-able .Net Web Quarantine and Quarantine report

Page 21: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Agenda

• Corporate Overview

• Modus™ Smart Email Assurance Technology

• Modus™ Solutions

• Lowest Total Cost of Ownership

• Conclusion

Page 22: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

ModusGate™Email Assurance Gateway

• Features Modus Smart Email Assurance Technology

• Installs in front of any mail server Caches emails during mail server failures Dynamic population of users’ DB (LDAP, Active

Directory…)

• Suitable for both low or high volume environments Supports from 10 up to 100.000+ mailboxes Supports thousands of domains and mailservers Supports clustered configurations (ModusBlockade™)

• Offers eMail VPN Capabilities

• Has a customizable end user web interface

• Available as software or complete appliance!

Page 23: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

ModusGate™Standard Deployment

• ModusGate in front of Mail Server(s)

Page 24: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

ModusGate™SMB Deployment

• ModusGate on Mail Server (< 100 Mailboxes/Users)

MS Exchange/SBS

Firewall

Quarantine

Page 25: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

ModusGate™Email Assurance Appliance

• Features Modus Smart Email Assurance Technology• Fully secure appliance based on the powerful

Celestix Scorpio II appliance platform Intel Pentium 4 2.4 GHz processor with a 400/533/800

Front Side Bus 1 GB DDR Memory 80 GB Hard drive 2 Intel Gigbit Ethernet Controllers & 2 Intel 10/100 Mbps

Ethernet Controllers 1U Rackmount Form Factor with LAN status, Ethernet

Ports & LCD display on front panel• Web-based Appliance Console

Full secured web-based administration interface Seven step installation process for rapid deployment

Page 26: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

ModusGate™Email Assurance Appliance

• Appliance Secure Web Administration

Page 27: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Agenda

• Corporate Overview

• Modus™ Smart Email Assurance Technology

• Modus™ Solutions

• Lowest Total Cost of Ownership The cost of Spam The cost of anti-Spam

• Conclusion

Page 28: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

The Cost of SpamVircom’s Cost Calculator

Page 29: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

The Costs of Confined SpamI - Product Setup Costs

• Solution costs Hardware

o Appliance or Platform costs (incl. OS) Software Service contracts (Support & Maintenance)

• Annual subscription anti-Spam, anti-Phishing, anti-Virus…

• Installation & initial set-up

• Client plug-in installation (if required)

This is relatively easy to calculate.This is relatively easy to calculate.It usually represents between It usually represents between 5 to 20%5 to 20% of the of the

total coststotal costs

Page 30: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

The Costs of Confined SpamII - Administration Costs

• System Tuning Perimeter Defence, anti-Spam Tuning/Learning…

• Quarantine management

• Specific User/Group Settings

Account Management o Users & Aliases,o Authentication…

User/Group Settings

• System & Software Maintenance

This represents between This represents between 10 to 25%10 to 25% of the total cost. of the total cost.Top-Tier solutions try to automate these processes.Top-Tier solutions try to automate these processes.

Page 31: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

The Costs of Confined SpamIII - Productivity Losses

• Let-through Spam (False Negatives)

• Quarantine Management: Quarantine Review False-Positives Release and Report Sender Whitelisting

• User Settings

Productivity losses represents between Productivity losses represents between 55 to 85%55 to 85% of the total cost! of the total cost!

While productivity loss is the key factor While productivity loss is the key factor considered to calculate the cost of spam, most considered to calculate the cost of spam, most

vendors forget this same factor when they vendors forget this same factor when they calculate the TCO of their anti-Spam solution.calculate the TCO of their anti-Spam solution.

Page 32: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

The Cost of Confined SpamComparing anti-Spam Solutions

* Source: Vircom – Assessing The Cost of Confined Spam, 2007

$0,00

$50,00

$100,00

$150,00

$200,00

$250,00

$300,00

$350,00

1 2 3 4 5 6 7 8 9

Solution Cost IT Administration Cost Productivity Loss

Vircom

Page 33: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

The Cost of Confined SpamFerris Research

* Source: Ferris Research – Calculating Spam Cost in Your Organization - February 2005 - Report #511

Page 34: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

The Cost of Confined SpamIDC

* Source: IDC - The True Cost of SPAM and Value of Anti-SPAM Solutions Study, 2004

Page 35: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Agenda

• Corporate Overview

• Modus™ Smart Email Assurance Technology

• Modus™ Solutions

• Lowest Total Cost of Ownership

• Conclusion

Page 36: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

The Modus™ Benefits

• Trust your email. Today. Forever. Protects your mail infrastructure

o Offers perimeter defense, anti-Virus and Anti-Spamo Insures email availability

Protects your users/employeeso Protects them from fraud (anti-Phishing & anti-Spoofing)o Offers authenticated access to personal Quarantine

Protects your companyo Protects against inbound & outbound threatso Encrypts critical data (128-bit TLS Encryption)o Protects against information leakage or abusive language

• Offers Lowest Total Cost of Ownership (TCO) Automated Modus Administration Authority Delegation (Quarantine Report & Web) Performance & Monitoring

Page 37: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Customer Services

• Silver Care (Standard) Business hour telephone support Updates & upgrades Knowledge-base access List Server participation

• Gold Care Silver Care plus… 24/7 telephone support (Priority 1 Calls ONLY) Guaranteed 30 minute qualified response

• Installation support

• Optimization support

• Training

Page 38: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Modus™ Clients

Page 39: Paul Vanbosterhaut Managing Director, Vircom Europe January 2007 ModusGate™ 4.4 Smart Email Assurance Gateway Not Just Warmed-over Open Source Technology…

Paul [email protected]

+32 475-25.25.53

Thank you !