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PAV Positive Account Code Verification Controller with Chaining Installation & Programming Guide

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  • ��������

    PAV Positive Account Code Verification Controller with Chaining

    Installation & Programming Guide

  • Disclaimer

    The information contained in this document is believed to be accurate in all respects but is notwarranted by Mitel Corporation (MITEL). The information is subject to change without noticeand should not be construed in any way as a commitment by Mitel or any of its affiliates orsubsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors oromissions in this document. Revisions of this document or new editions of it may be issued toincorporate such changes.

    If you find any errors in this publication or would like to make suggestions for improvement,please follow the procedure agreed upon between you and your supplier for reporting faults.Please quote the following information:

    • Documentation Part Number: 8350-385-115-NA• Issue Number: Issue 1, March 2000• Product Part Number: 8350-R01-CHN1XC

    8350-R01-UNV1XX8350-R02-CHN1XC8350-R02-UNV1XX8350-R03-CHN1XC8350-R03-UNV1XX8350-R01-SDD1XA

    • Software Revision: 132C01.

    The contents of this work are proprietary and confidential and neither the whole nor any part thereof may be used, copied or reproduced in any form or disclosed to any third party without the prior permission of Mitel. Inclusion of the copyright notice does not imply publication.

    Printed in Canada by: Published in the U.S.A. by:MITEL CORPORATION MITEL Inc.350 LEGGET DRIVE 120 CHIMNEY POINT DRIVEPO BOX 13089 OGDENSBURG, NEW YORK 13669KANATA, ONTARIO K2K1X3 TELEPHONE: 1-315-393-8000TELEPHONE: 1-613-592-2122

    © Copyright 2000 Mitel Inc. All Rights Reserved.® Registered Trademark of MITEL Corporation.™ Trademark of MITEL Corporation.

    8350-385-115-NA1 Issue 1, March 2000

  • Table of Contents

    SAFETY INFORMATION .............................................................................................. 10SAFETY INFORMATION

    Warning .................................................................................................................. 10Power Supply .......................................................................................................... 10Connectivity ............................................................................................................10

    CHAPTER 1 ...................................................................................................................... 12PAV CONTROLLER INSTALLATION

    General ....................................................................................................................12Power LED Indications ........................................................................................... 12Standard Installations .............................................................................................. 13Programming Devices ............................................................................................. 14Account Code Verification with PAV Mode .......................................................... 14Chaining .................................................................................................................. 14

    CHAPTER 2 ...................................................................................................................... 16SYSTEM REQUIREMENTS

    Environmental Requirements ................................................................................. 16

    CHAPTER 3 ...................................................................................................................... 18BASIC HARDWARE INSTALLATION

    Mechanical Description .......................................................................................... 18Electrical Description ............................................................................................. 18PAV Flush Mount ................................................................................................... 19Optional PAV Right Angle Wall Mounting (part number 8350-018) .................... 20Telephone Connections ........................................................................................... 22Line Polarity ........................................................................................................... 23Powering Up ........................................................................................................... 23Power Failure .......................................................................................................... 24Spare Parts .............................................................................................................. 24

    CHAPTER 4 ...................................................................................................................... 26INITIALIZATION

    Initialization ............................................................................................................26

    8350-385-115-NAIssue 1, March 2000 2

  • Table of Contents

    CHAPTER 5 ...................................................................................................................... 28SECURITY ACCESS REGISTERS

    General ....................................................................................................................28603 - Auto-answer Remote Access Security Code ................................................. 28604 - Terminal Programming Security Code .......................................................... 28803 - DTMF Programming Security Code via Search Tables ................................ 29Program Mode Exit ................................................................................................. 29

    CHAPTER 6 ...................................................................................................................... 30GENERAL NOTES ON PROGRAMMING

    Programming Locally With a DTMF Telephone ................................................... 30Acknowledgment Tones ......................................................................................... 30Terminating a Variable Length Entry ..................................................................... 31Terminating Variable Length Entries with time-out (DTMF programming only) . 31Programming With a Terminal ............................................................................... 31Legal and Illegal/Invalid Entries ............................................................................. 31Special Function Commands .................................................................................. 32Remote Initialization Command (942 901) ............................................................ 32Data Verification (902) ........................................................................................... 33

    Conditions .......................................................................................................... 33Procedure ........................................................................................................... 34Example For Data Verification of Register X00 ...............................................34Exiting Data Verification (907) ......................................................................... 34

    Cloning (942 906) ................................................................................................... 35General ............................................................................................................... 35Conditions .......................................................................................................... 35Steps for Cloning ............................................................................................... 36Procedure ........................................................................................................... 36

    Tandem Mode (942 908) ........................................................................................ 37General ............................................................................................................... 37To Initiate A Local Tandem Mode .................................................................... 38

    Database List (963 N) ............................................................................................. 38Initialize Lockout (942 968 N) ............................................................................... 39Set Internal Clock (980 MMDDHHmm) ................................................................ 39Emergency Numbers ............................................................................................... 39

    8350-385-115-NA3 Issue 1, March 2000

  • Table of Contents

    CHAPTER 7 ...................................................................................................................... 42SYSTEM WIDE DATA

    General ....................................................................................................................42001 - Reorder Tone ................................................................................................. 42005 - Trunks to Monitor for CDR ........................................................................... 42006 - RS-232 Baud Rate ......................................................................................... 43007 - Nulls After a Carriage Return ........................................................................ 43008 - Print-out Incoming Calls ............................................................................... 43009 - Print Format ................................................................................................... 44010 - Route to Monitor for CDR ............................................................................ 44015 - Route Progress Tone Length ......................................................................... 44

    CHAPTER 8 ...................................................................................................................... 46LINE AND TRUNK OPTIONS

    General ....................................................................................................................46X00 - Type of CO Line ........................................................................................... 46X01 - Rotary Dialing Rates .................................................................................... 46X02 - DTMF Dialing Rate for Outgoing Calls ....................................................... 47X03 - On-Hook Timer ............................................................................................ 47X04 - Switch Hook Flash Time .............................................................................. 48X05 - Time Between Release of the CO Line and Next Attempt to Connect ........ 48X06 - Number of Ground Start Attempts ............................................................... 49X07 - Ground Start Time-out .................................................................................. 49X08 - Off-hook Digit Refusal Timer ...................................................................... 50X09 - User Dial Tone Source ................................................................................. 50X10 - Remote Programming DTMF Send Rate ..................................................... 51X11 - Interdigit Timer for the Destination Number ...............................................51X12 - Interdigit Timer for 0+ Calls ........................................................................ 52X13 - Interdigit Timer for 01+ Calls ...................................................................... 52X14 - Rotary Interdigit Pause On Outgoing Dialing .............................................. 52X19 - Off-Hook Tone ............................................................................................. 53X20 - Incoming Call Detection ............................................................................... 53X23 - Operation at Off-Hook .................................................................................. 54X24 - Default Route ................................................................................................54X25 - Centrex/PBX Access Digit ........................................................................... 54X26 - Centrex/PBX Enable/Disable ....................................................................... 55X27 - Time to Auto-Answer ................................................................................... 55X28 - Auto-Answer Wait for Security Code Timer ...............................................56X29 - Auto-Answer Incorrect/Failed Security Code Trunk Lockout Timer .......... 56X30 - Off-hook Recognition Timer ........................................................................ 57X31 - Tip Ground Application Timer ..................................................................... 57X32 - Digit Recognition on Outgoing Calls ........................................................... 58X33 - Digit Recognition on Incoming Calls ........................................................... 58X34 - Tip Ground Removal Timer ......................................................................... 59

    8350-385-115-NAIssue 1, March 2000 4

  • Table of Contents

    CHAPTER 9 ...................................................................................................................... 60ROUTE REGISTERS

    General ....................................................................................................................60R50/R70 Primary and Alternate Destination Number Format ...............................60R58/R78 Action on Call Failure ............................................................................. 61

    CHAPTER 10 ....................................................................................................................62ACCESS CONTROL SEQUENCES (ACS)

    General ....................................................................................................................62Route Strings ........................................................................................................... 62Access Control Sequences (6R5) ............................................................................ 63A and B Dial Tone Detection Parameters ............................................................... 64

    A and B Dial Tone Detection Parameters .......................................................... 64Format Example ................................................................................................. 64Example ............................................................................................................. 65

    6R0 - Name of Route .............................................................................................. 656R1 - Access Number for the Telephone Network ................................................. 656R2 - Authorization Number .................................................................................. 666R3 - Dummy Account Code ................................................................................. 666R4 - Centrex/PBX Number ................................................................................... 66Access Control Sequence (ACS) Default Data ....................................................... 67

    ACS 615 ............................................................................................................. 67ACS 625 through 685 ........................................................................................ 67

    69TN Trunk String Registers .................................................................................. 67Trunk String Register ACS Token ..................................................................... 68Example ............................................................................................................. 68

    8350-385-115-NA5 Issue 1, March 2000

  • Table of Contents

    CHAPTER 11 ....................................................................................................................70SEARCH TABLES

    Search Tables .......................................................................................................... 70Format Example of a Search Table Entry ............................................................... 70Digits In a Table ..................................................................................................... 71Primary and Secondary Search Tables ................................................................... 71011 - Enable Secondary Search Tables ................................................................... 72Action Codes for Primary Search Tables 801 - 815; Buffer A (011 = 0, 1 or 2) ... 73Action Codes for Secondary Search Tables 821 - 830; Buffer B (011 = 2) ........... 74Action Codes for Account Code Search Tables 821 - 830; Buffer B (011 = 1) ..... 74Action Codes for Secondary Search Tables 831 - 840; Buffer C (011 = 2) ........... 75Action Codes for Account Code Search Tables 831 - 840; Buffer C (011 = 1) ..... 75Action Codes for Secondary Search Tables 841 - 850; Buffer D (011 = 2) ........... 76Action Codes for Account Code Search Tables 841 - 850; Buffer D (011 = 1) ..... 76Search Tables Default Data .................................................................................... 77

    Search Tables 801 .............................................................................................. 77Search Tables 803 .............................................................................................. 77Search Tables 804 .............................................................................................. 78Search Tables 807 .............................................................................................. 78Search Tables 808 .............................................................................................. 79Search Tables 810 .............................................................................................. 79Search Tables 811 .............................................................................................. 79

    CHAPTER 12 ....................................................................................................................80COMMON OPTION DATA

    601 - User Area Code ............................................................................................. 80602 - Machine Identifier ......................................................................................... 80605 - Hook Flash Tone Detector ............................................................................. 81

    CHAPTER 13 ....................................................................................................................82CALL HOME

    General ....................................................................................................................82Bad Customer Data ................................................................................................. 82Corrupted Memory Recovery ................................................................................. 83Local Call Home Message ...................................................................................... 83Bad Checksum Report ............................................................................................ 84Installing a Local PAV for Call Home ................................................................... 84

    Programming a Local PAV for Call Home ....................................................... 85600 - Call Home Number ........................................................................................ 85

    8350-385-115-NAIssue 1, March 2000 6

  • Table of Contents

    CHAPTER 14 ....................................................................................................................86ACCOUNT CODE OPTIONS

    General ....................................................................................................................86Call Back ACS Token ............................................................................................. 86

    Example ............................................................................................................. 87Call Back Disconnect .............................................................................................. 87

    Example ............................................................................................................. 88

    CHAPTER 15 ....................................................................................................................90CALL BACK

    General ....................................................................................................................90Account Code Table Description ............................................................................ 90011 - PAV Feature Enable/Disable ......................................................................... 90Account Code Table Outline .................................................................................. 91R51/R71 - Account Code Tones ............................................................................. 91R52/R72 - Number of Account Code Digits .......................................................... 92R53/R73 - Account Code Entry Inter-digit Timing ................................................ 92R54/R74 - Account Code Type .............................................................................. 93R59/R79 - Account Code Warning Tones .............................................................. 93R60/R80 - Account Code Confirmation and Reroute Tones .................................. 94R61/R81 - Verifiable Account Code Table Definition ...........................................94Account Code Search Table Action Codes ............................................................. 95Account Code Search Table ACS Tokens .............................................................. 95Sample Program using Account Codes .................................................................. 95

    Forced Account Codes Not Verified ................................................................. 95Forced Account Codes Verified ........................................................................ 96

    CHAPTER 16 ....................................................................................................................98CHAINING

    Introduction ............................................................................................................. 98013 - PAV Identification Number .......................................................................... 98014 - Last PAV Identification Number ................................................................... 98Commands for Chain Programming ....................................................................... 99Setting up a Chain ................................................................................................... 99Example .................................................................................................................. 99

    PAV # 1 ............................................................................................................. 99PAV # 2 ........................................................................................................... 100PAV # 3 ........................................................................................................... 100

    Installation of a Recording Device ....................................................................... 102Call Detail Record (CDR) Information and Chaining .......................................... 103

    Polling Between PAVs .................................................................................... 103Example of CDR .............................................................................................. 104Serial Port Pin-out of PAV .............................................................................. 104Optional Printer Cable Pin-out ........................................................................ 105

    8350-385-115-NA7 Issue 1, March 2000

  • Table of Contents

    CHAPTER 17 .................................................................................................................. 106SPEED CALLING PROGRAMMING

    000 - Number of Speed Call Bins ......................................................................... 106Setting up a Speed Calling Number - Method 1 ................................................... 106To program Speed Calling .................................................................................... 107Speed Calling Programming Example 1 ............................................................... 107Setting up a Speed Calling Number - Method 2 ................................................... 108To use a Speed Calling Number from a DTMF Telephone .................................. 108To Make Speed Calling Accessible from a Rotary Dial Telephone ..................... 108To use the New Number from a Rotary Dial Phone ............................................. 108To Delete the Old Speed Calling Access Code .................................................... 108

    APPENDIX 1 ................................................................................................................... 110CALL DETAIL RECORDING FORMATS

    General .................................................................................................................. 110Call Log Formats .................................................................................................. 110Mitel Format ......................................................................................................... 110Smart Format ........................................................................................................111

    APPENDIX 2 ................................................................................................................... 112OTHER INFORMATION

    Legal PAV Inputs ................................................................................................. 112Programming A, B, C, D, E, F With a DTMF Device ......................................... 112Fourth Column Digits From a Terminal ............................................................... 113Hex Codes ............................................................................................................. 114

    APPENDIX 3 Default data (✳✳✳✳ Initialize, 901, 903) ...................................................... 116DEFAULT DATA

    APPENDIX 4 Abbreviations and Glossary of Terms .................................................. 122ABBREVIATIONS AND GLOSSARY OF TERMS

    APPENDIX 5 Hardware Specifications ........................................................................ 124HARDWARE SPECIFICATIONS

    8350-385-115-NAIssue 1, March 2000 8

  • Table of Contents

    8350-385-115-NA9 Issue 1, March 2000

  • Safety Information

    SAFETY INFORMATION

    The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product or the Installation and Programming Guide.

    WarningFailure to follow all instructions may result in improper equipment operation and/or the risk of electrical shock.

    All installation personnel should consult the following information before attempting to install this product.

    1. This product is to be installed and serviced by qualified personnel.2. Read all instructions before attempting to install or use this product.3. Install and configure this product with only the assemblies specified in this guide.4. Grounding continuity is vital for the safe operation of telecommunications equipment. Ensure

    that the grounding conductor is installed before connecting telecommunications cabling to any system.

    5. Never install telephone wiring during a lightning storm.6. Never touch telephone wires or terminals unless the telephone line has been disconnected at

    the network interface.7. Use caution when installing or modifying the telephone lines.8. The AC power socket/outlet should be installed near the equipment and should be easily

    accessible.

    Safety

    Power SupplyThe PAV operates from a nominal 110 VAC supply. The Power Supply Unit (PSU) used with this apparatus must be Mitel part number 8350-035.

    ConnectivityThe PAV is associated with a separate RJ31X or CA31A connection jack permanently wired between the Central Office (CO) and the Customer Premise Equipment (CPE). The customer holds the right to unplug the cable, from the jack, connecting the PAV to the RJ31X or the CA31A connection jacks. Unplugging this connection, if the RJ31X or CA31A has been properly connected, will allow the customer to directly connected the CPE with the CO.

    8350-385-115-NAIssue 1, March 2000 10

  • Safety Information

    8350-385-115-NA11 Issue 1, March 2000

  • PAV Controller Installation

    CHAPTER 1

    PAV Controller Installation

    1. 1. GeneralThe PAV Controller is a simple, compact and versatile telephone controller providing the following features:

    • Versatile programming• Handles Loop Start or Ground Start lines• Can be chained, from two to ten Controllers at one time• One, two and four-line capacity• Remote maintenance and programming via DTMF tones• Compatible with rotary or DTMF telephones and telephone offices• EEPROM back-up of Controller’s program• Progress tones for call and route progress are programmable on a route by route basis• Usable with Centrex (PABX) lines• Power status LED• Two and three-digit speed calling• Separate programming access for customer updating and maintaining of speed call numbers

    and verified account code lists• Hot line capable.

    1. 2. Power LED IndicationsThe Power LED will indicate the following conditions:

    Power LED Status Definition

    Off Power Off

    On Steady Power On, System OK

    On 1 second, Off 1 second Power On, Checksum Error(s) present

    Fluttering (On and Off rapidly) Power On, Writing to EEPROM

    POWER LED

    8350-385-115-NAIssue 1, March 2000 12

  • PAV Controller Installation

    1. 3. Standard InstallationsThe PAV can be installed and programmed by using either a DTMF device or a terminal. It is typically installed as a serial device between a Central Office (CO) trunk and the user’s telephone equipment (Figure 1.1).

    Figure 1.1 PAV Installed between a station phone and the CO

    The PAV can also be installed as a serial device between the user’s telephone equipment (PBX/key system) and the CO trunk (Figure 1.2).

    Figure 1.2 PAV between a PBX and CO trunk

    The PAV can also be installed as a serial device between the user’s telephone and the user’s PBX/key system (Figure 1.3).

    Figure 1.3 PAV between a station phone and a PBX

    The PAV provides easy access (regular dialing patterns) to the local CO and to Long Distance Carriers. The main function of the PAV is to set up a call similar to the normal dialed call. The PAV can add the Carrier access number and the Personal Identification Number (PIN) as required for call completion. You can program the PAV to access a number based on regular dialing patterns or use speed call dialing for rapid access. You can also program the unit to route or restrict calls based on digits dialed by the user.

    8350-385-115-NA13 Issue 1, March 2000

  • PAV Controller Installation

    In addition, the PAV allows you to tailor its telephone line parameters for both the subscriber’s telephone equipment and the CO line. This versatility allows you to satisfy most situations or user requirements.

    1. 4. Programming DevicesThe PAV may be programmed by using any of the following devices:• DTMF Telephone• terminal or a computer using communications software to simulate a terminal.

    1. 5. Account Code Verification with PAV ModeThe PAV can be programmed to request an account code before allowing a call (refer to Chapter 15 on page 90). The account codes can be assigned to each individual person in an office, using the telephone lines connected to the PAV. The codes can vary in type, according to the route parameters programmed by the maintainer.

    In addition, the account codes can appear on Call Detail Recording (CDR) data that is output from the PAV through its serial port. These records can be used for billing information, call cost analysis or traffic patterns.

    1. 6. ChainingThis feature allows multiple PAV Controllers to be “chained” through their serial port via cabling. This feature provides two distinct functions:

    • The units which are chained together via their serial ports may be addressed remotely or locally with DTMF instruments which can access any PAV in a chain, through any line. Any combination of units within the chain may be programmed with DTMF signals.

    • A serial printing device can be connected in series with the chain by means of an optional cable, ordered separately. This connection provides a means by which the collection of call records from chained units can be output to one serial printing device without the need for a data concentrator or multiplexer. The call detail records of the chained units are output one at a time to the serial device. Programming from this device through the optional printer chaining cable is not supported. For further information, refer to Chapter 16 on page 102.

    Contact your local authorized Mitel Distributor for chaining cables or the optional printer cables.

    8350-385-115-NAIssue 1, March 2000 14

  • PAV Controller Installation

    8350-385-115-NA15 Issue 1, March 2000

  • System Requirements

    CHAPTER 2

    2. System Requirements

    2. 1. Environmental RequirementsThe PAV has been designed to be installed in an office environment with the following limits:• temperature within the range of 0ºC to 40ºC• relative humidity within the range of 0% to 85%.

    The PAV is resistant to electromagnetic interference expected in ordinary conditions and does not emit electromagnetic radiation likely to affect users.

    The PAV must be mounted in a location that is:• dry and clean• well ventilated• easily accessible• well lit (for the convenience of maintenance personnel).

    The PAV must not be located:• near sprinkler systems, sweating pipes or vents• in an area where corrosive fumes or exhaust from machinery are present.

    8350-385-115-NAIssue 1, March 2000 16

  • System Requirements

    8350-385-115-NA17 Issue 1, March 2000

  • Basic Hardware Installation

    CHAPTER 3

    3. Basic Hardware Installation

    3. 1. Mechanical DescriptionThe PAV (Figure 3.1) consists of a plastic case, enclosed circuitry and an external power supply.

    3. 2. Electrical DescriptionThe PAV electrical characteristics are provided in the table below the illustration.

    Figure 3.1 PAV Characteristics

    MECHANICAL ELECTRICAL

    Weight: Main Unit - 2 lbs (.98 kg) Power Supply - 1 lb (.45 kg)

    Power: 103.5 - 126.5 VAC @ 570 mA (max)

    Dimensions: 1.38 x 7.63 x 10.6 inches (3.5 X 19 X 27.5 cm)

    Connections: 4 standard RJ31X, with one female 9 pin serial connector and power connector

    Mounting: Flush or Right Angle Wall Mount

    POWER LED

    POWER

    TELEPHONE CONNECTIONS

    SERIAL PORT FOR PROGRAMMINGAND CALL LOGGING OUTPUT

    POWER SUPPLY

    GROUND CONNECTION

    8350-385-115-NAIssue 1, March 2000 18

  • Basic Hardware Installation

    3. 3. PAV Flush MountThe PAV is mounted by simply rotating the attached brackets so that they are protruding from the top of the unit, as shown in Figure 3.2.

    Figure 3.2 Mounting Position

    Having rotated the brackets, secure the PAV to the wall with the provided one inch (2.54 cm) self-tapping screws, and slide the mounting bracket down until the mounting screws are in the narrow section of the mounting holes, as shown in Figure 3.3.

    Figure 3.3 Mounting the PAV

    Caution: Do not over tighten the screws.

    8350-385-115-NA19 Issue 1, March 2000

  • Basic Hardware Installation

    3. 4. Optional PAV Right Angle Wall Mounting (part number 8350-018)The PAV must be mounted upright. To right-angle mount the unit to the wall, attach the right angle bracket to the mounting surface (wall). Slide the mounting bracket down until the mounting screws are in the narrow section of the mounting holes, as shown in Figure 3.4.

    Caution: Do not over tighten screws.

    Figure 3.4 Mounting Brackets

    8350-385-115-NAIssue 1, March 2000 20

  • Basic Hardware Installation

    If the PAV has the bracket assembly, the assemblies should be carefully pried off with a screwdriver, as shown in Figure 3.5.

    Figure 3.5 Mounting Bracket Removal

    Remove the rubber feet from the top of the unit’s base, as shown in Figure 3.6. Leave the two lower rubber feet intact. Insert the plastic push rivets through the right angle mounting bracket until the unit is flush with the bracket.

    Figure 3.6 Right Angle Wall Mounting

    8350-385-115-NA21 Issue 1, March 2000

  • Basic Hardware Installation

    3. 5. Telephone ConnectionsTelephone connections should be made on the customer side of the point of demarcation, following established procedures and techniques. Figure 3.7 illustrates an RJ31X, screw type, and the cable assembly used by the PAV.

    Figure 3.7 Distribution Wiring

    Note: The graphics in this illustration are not in true scale.

    8350-385-115-NAIssue 1, March 2000 22

  • Basic Hardware Installation

    3. 6. Line PolarityTo ensure that the PAV is correctly installed, it is important to ensure that the RJ31X or the CA31X is correctly wired. If the installation is incorrect, a result of false reversal signals being sent to the connected subscriber side equipment could occur. There are two simple steps that can be taken, in order to check whether the wiring is correct.

    1. Measure the voltage on the Tip and Ring terminals on the CO side of the RJ31X. Ensure that the Tip terminal is negative with respect to the Ring terminal.

    2. Once the PAV is powered, check that the subscriber side is the same as the CO side in Step 1. Go off-hook on the line, and verify that the Tip terminal is positive with respect to the Ring terminal.

    3. 7. Powering UpTo power up the PAV, plug the power supply in as shown in Figure 3.8.

    Figure 3.8 Powering Up

    POWER SUPPLY

    TO 110 VAC SOCKET

    PAV

    8350-385-115-NA23 Issue 1, March 2000

  • Basic Hardware Installation

    3. 8. Power FailureShould a power failure occur, disabling the PAV, the user’s telephone will be directly connected to the CO line. The user will still have access to the telephone network, but the PAV will not screen or route calls (Figure 3.9).

    Figure 3.9 Power Failure Example

    3. 9. Spare Parts• RJ31X Cable 8350-013• L Bracket 8350-018• Printer Cable 8350-027• Chaining Cable 8350-036.

    For other spare parts, please consult your local authorized Mitel distributor.

    Station Phon To CO

    8350-385-115-NAIssue 1, March 2000 24

  • Basic Hardware Installation

    8350-385-115-NA25 Issue 1, March 2000

  • Initialization

    CHAPTER 4

    4. Initialization

    Before you can program the PAV for the first time, you must initialize the unit. Initialization can only be done by using a DTMF telephone.

    4. 1. Initialization1. Connect a DTMF instrument to the subscriber side of the RJ31X (Tip and Ring leads of the

    PAV).

    Caution: Do not open the unit, as this will void the warranty.

    Figure 4.1 PAV Initialization

    2. With the power to the unit disconnected, go off-hook. While holding down the ✳ key on the DTMF set, you will hear a continuous tone (if no continuous tone is heard, you must obtain a DTMF set that will provide the continuous tone). Connect the power to the unit. When the power is first applied, there is a “click” sound heard from the unit as it disconnects you from the CO line side.

    3. Continue to hold down the ✳ key for 15 to 20 seconds, after applying power to the unit (See Note).

    Note: When you press the ✳ key on the telephone and if you hear reorder tone from the CO line, or the customer equipment, the telephone may be on the wrong side of the RJ31X. Check your connections, see Figure 3.5 on page 22.

    Station Phone To CO

    8350-385-115-NAIssue 1, March 2000 26

  • Initialization

    4. Release the ✳ key. The unit should respond immediately with a short �. You may hear two short tones (��) depending on the previous condition of the unit. If a single or double tone is not heard, return to Step 2, and restart. The tone bursts indicate that the unit is initialized and remains in programming mode. Dial 942 and �� is heard. Dial 903 and �� is heard, indicating that the default data has been loaded, and that the unit is still in the programming mode.

    Idling in programming mode for more than two minutes results in an automatic exiting of programming mode. ��� is heard after 60 seconds, if there is no activity in programming mode.

    5. To exit programming mode and save changes made while in programming mode, dial 999. Do not disconnect the power from the PAV while the LED is flashing after exiting programming mode. During this period, any programming in the unit is being stored into the unit’s non-volatile memory. Disconnecting the power prematurely will result in a loss of programming and probably a checksum error.

    Note: If the user hangs up without dailing 999, any changes made to the program will not be saved.

    8350-385-115-NA27 Issue 1, March 2000

  • Security Access Registers

    CHAPTER 5

    5. Security Access Registers

    5. 1. GeneralEach of the Registers found in the Security Access Registers section must end with a ##, to allow the PAV to accept the data entered by the user. If the unit is in an idle state for four seconds after the data is entered into one of these registers, the unit accepts this data. Mitel recommends that you enter a unique security code for each of the Security Access Registers.

    Note: All passwords can be overridden by ✳ initialization, unless the initialization lockout feature is enabled. For more information on this feature, see Section 6.13 on page 39.

    5. 2. 603 - Auto-answer Remote Access Security CodeThe Auto-answer Remote Access Security Code can be programmed in this register. It can be up to 80 digits long.

    Note: For a more detail explanation of remote programming, refer to Chapter 6.

    5. 3. 604 - Terminal Programming Security CodeThe Terminal Programming Security Code can be programmed in this register. It can be up to 80 digits long (equivalent to 40 ASCII characters).

    Note 1: For a more detail explanation of terminal programming, refer to page 31 of Section 6.5.

    Note 2: Refer to page 114 for the Hex code chart.

    Register Default Description

    603 T #0✳This DTMF code must be matched after the PAV has performed an auto answer, to allow remote programming access.

    Register Default Description

    604 T 0D This ASCII code must be matched to allow terminal or modem programming access.

    8350-385-115-NAIssue 1, March 2000 28

  • Security Access Registers

    5. 4. 803 - DTMF Programming Security Code via Search TablesThe Search Tables can be used to contain a DTMF programming security code. For a more detailed explanation of creating a new Search Table code for DTMF programming, refer to page 73 in Section 11.6.

    Note: The default code is given in the table above. To program a different code or for a more detailed explanation of DTMF programming, refer to Chapter 6.

    5. 5. Program Mode ExitWhen a programming session ends, exit programming mode by entering 999.

    Register Default Description

    803 #00✳ #4 This Search Table entry must be matched to allow DTMF programming access.

    8350-385-115-NA29 Issue 1, March 2000

  • General Notes on Programming

    CHAPTER 6

    6. General Notes On Programming

    6. 1. Programming Locally With a DTMF TelephoneProgramming can be done by using DTMF tones. The default programming code is #0✳ (one of the contents of the 803 Register). If the entry of # or ✳ is not permissible (for example, behind a PBX that will not pass the # or ✳ to the PAV), you should change the programming code before installing the unit.

    To exit programming, dial 999. If you hang up to exit programming, any changes made while in programming mode will be lost, and the former data will be restored. Do not disconnect the power from the PAV, until the power LED stops flashing. During this period, any programming in the unit is being stored into the unit’s non-volatile memory. Disconnecting the power prematurely will result in a loss of programming.

    6. 2. Acknowledgment TonesWhile programming the PAV with a DTMF telephone, you will receive audible indications for correct entries, incorrect entries, and programming time-outs. In general, after each correct entry, the unit responds with a double tone.

    Hearing � means that the register number you have entered has been recognized as a legal (correct) entry, e.g., you entered “621”.

    Hearing �� means that the register data you have entered has been accepted. The tones are heard after a register has received all the digits it requires or if you entered ## on a variable length register. For example, if you enter 100 you will hear �; enter 2 and you hear ��.

    Hearing ��� means that you have been idle in programming mode for more than sixty seconds. After two minutes of idling, you are automatically logged out of programming mode. Any changes made while in programming mode are not saved.

    Note: Hearing ��� after the user goes off-hook means that the unit has experienced a RAM or ROM checksum failure. To resolve this problem, first try to enter and exit program mode. If the beeps continue, perform a ✳ initialization and re-program the unit.

    Hearing ���� (long tones) means that an incorrect programming entry has occurred or that a Search Table entry was made to delete a non-existing entry.

    Note: In the event of an incorrect entry, wait for the four tones to stop and then try again.

    8350-385-115-NAIssue 1, March 2000 30

  • General Notes on Programming

    6. 3. Terminating a Variable Length EntrySince some registers in the PAV require variable length information, a terminator is used to indicate the end of an entry. The terminator is used with 7XXX, 8XX, 6XX and 6XXX registers. The terminator is ##.

    6. 4. Terminating Variable Length Entries with time-out (DTMF programming only)To terminate a variable length entry (e.g. Abbreviated Dialling Bins, Cost Centre Codes, Route Strings, Search Tables) use ##. If the entry ## is not permissible (for example, behind a PBX that will not pass the # to the PAV), the PAV will automatically time-out within the specified time by the inter digit timer, accepting the entry.

    6. 5. Programming With a TerminalProgramming can be done by using a terminal (does not apply to Chain Programming, for Chain Programming see Chapter 16 on page 99). The default programming entry code is 0D (contents of the 604 Register), which is the Enter key. When you enter the programming entry code, the following screen appears:

    6. 6. Legal and Illegal/Invalid EntriesEach time you enter a legal command, e.g. 011, from a terminal, the PAV will automatically space to the next entry point waiting for more input. For example:

    Should you make an illegal or an invalid entry, you receive:

    Note: To correct your entry while in terminal programming mode, use the backspace key or delete key to edit your entry.

    To properly exit terminal program mode enter X or 999. If power is lost or the PAV is idle in program mode for 2 minutes, it will automatically exit program mode and any programming changes will be lost and the former data will be restored.

    8350 REV 132C01 COPYRIGHT 1987-1999 MITEL INC. ALL RIGHTS RESERVEDENTERING PROG. MODE>

    >5 (Followed by a carriage return [used to cancel the 5 entry])?5 (The question mark indicates that the entry is illegal or invalid)> (Fresh programming prompt)

    >011 Area for data that you enter to be displayed Command Entered

    8350-385-115-NA31 Issue 1, March 2000

  • General Notes on Programming

    6. 7. Special Function CommandsSpecial Function Commands are commands that allow access to specific data in the PAV. If you are using DTMF Chaining, consult Section 16.4 in Chapter 16 on page 99 before using these commands, as they are not all functional in a chained access programming session. This statement is especially true when using 942 903, 942 906 and 942 908. There should never be a requirement to use these commands when a PAV is in a Chain.

    Note: These commands are valid on chained PAVs as long as Chain Programming has not been accessed.

    6. 8. Remote Initialization Command (942 901)This high-level command re-loads factory default programming when it is used in a remote programming session. After the programmer enters this command, the call is dropped. The programmer may call the PAV again to continue programming remotely.

    All pre-existing programming is erased and factory defaults are set.

    Commands Definition

    942 901Remote Initialization Command. Refer to Remote Initialization Command (942 901) on page 32.

    902Data Confirmation Mode. Data in the register is displayed after the register number is entered. Refer to Data Verification (902) on page 33.

    942 903 Reload Factory Default Data; Deletes all other existing information.This command doesnot apply to the Peg Counters. Refer to Appendix 3 Default Data on page 116.

    942 904Clear All Search Table Data (801 - 815, 821 - 830, 831 - 840, 841 - 850). Refer to Search Tables on page 70.

    942 906 Enter Clone Master Mode. Refer to Cloning (942 906) on page 35.

    907Return to Data Programming Mode, from Data Confirmation Mode. Refer to Exit Data Verification (907) on page 34.

    942 908 Enter Tandem Mode (For Programming Remote PAVs). Refer to Tandem Mode (942 908) on page 37.

    963 N Database list. Refer to Database List (963 N) on page 38.

    942 968 NInitialize Lockout Feature. N = 0 to Disable, and N = 1 to Enable. Refer to Initialise Lock-out (942 968 N) on page 39.

    980MMDDHHmm Set the Internal Clock. Refer to Set Internal Clock (980 MMDDHHmm) on page 39.

    999 Exit Programming Mode. Refer to Programming With a DTMF Telephone on page 30.

    8350-385-115-NAIssue 1, March 2000 32

  • General Notes on Programming

    6. 9. Data Verification (902)Data Verification is a convenient method of confirming the contents of a PAV’s database. Most programmers use a terminal (Figure 6.2) to confirm the PAV’s database. However, a digit analyzer may also be used to accomplish database verification. Data is displayed for each parameter entered. Data Verification does not alter the contents of the PAV’s database.

    Figure 6.2 Data Verification

    6. 9. 1. ConditionsThe following conditions apply when using data verification:• the PAV must be fully operational• both the terminal and the PAV must be set for the same serial port Baud rates (1200 by default)• you only need to enter 902 once. You will remain in data verification provided you do not

    exceed the 2 minute programming timer, or manually exit data verification.

    PROGRAMMING CABLE PAV Terminal

    2

    3

    5

    FEMALE MALE

    5

    3

    2

    8350-385-115-NA33 Issue 1, March 2000

  • General Notes on Programming

    6. 9. 2. ProcedureTo use data verification:

    1. Enter programming mode, the following screen appears:

    2. Enter 902 to enter data verification mode.

    3. Enter the desired register. When you enter the register the data associated with that register appears opposite the entry. If there is no data for the register, nothing is displayed. The PAV automatically moves to the next entry position. A typical output for an 810 Register (default data) is shown below:

    6. 9. 3. Example For Data Verification of Register X00Enter 902Enter 100 for Port 1Enter 200 for Port 2Enter 300 for Port 3Enter 400 for Port 4Enter 500, will return a “?”

    6. 9. 4. Exiting Data Verification (907)To return to programming mode enter 907. You can re-enter the data verification mode by entering 902.

    Note: When verifying routes and trunks you cannot enter 5XX, where 5 is the indication that you wish to verify all the routes or trunks. Each trunk and route must be verified individually.

    8350 REV 132C01 COPYRIGHT 1987-1999 MITEL INC. ALL RIGHTS RESERVEDENTERING PROG. MODE>

    > 902> 810 #4#9#9#9#9#9#9#9#9#9#6

    8350-385-115-NAIssue 1, March 2000 34

  • General Notes on Programming

    6. 10. Cloning (942 906)

    6. 10. 1. GeneralSeveral PAV s can be programmed to operate identically by using a method called Cloning. One PAV is programmed (referred to as the Master) and then connected to other PAVs (referred to as the Slaves) you wish to program, by using a Cloning cable (illustrated below). The Cloning method can only be used with PAVs of the same revision.

    Figure 6.3 Master and Slave unit set up for Cloning

    The Clone takes approximately three seconds and is initiated by entering the Clone Command from the Master PAV. The return prompt for success or failure will be returned within five to ten seconds.

    6. 10. 2. ConditionsThe following conditions apply when Cloning:• you can only clone units of the same revision level.• units must be cloned one at a time.• Master unit cannot be processing calls.• Slave unit must be ✳ initialized and defaulted.• Slave units must be fully operational and programmable from either a terminal or a DTMF

    device.• both the Master and Slave units must be set at the same serial port Baud rates (1200 by

    default).• one Slave is connected to one Master at any one time during Cloning.• Master unit must not be allowed to exit the programming mode and no off-hook to

    on-hook transitions can occur in any unit while the Cloning cable is connected between units. These transitions can cause a CIL output that will confuse the units and possibly corrupt the programming.

    • Slave unit must be powered down and then powered up after Cloning. The Cloning cable must be disconnected prior to powering up the Slave unit.

    8350-385-115-NA35 Issue 1, March 2000

  • General Notes on Programming

    6. 10. 3. Steps for CloningThe following steps must be completed before attempting to Clone:• pre-program and dedicate a Master unit• connect a DTMF device to the Master unit that can seize the line, generate DTMF tones and

    listen for the acknowledgment tones• you must have an CO line/trunk or a simulated source connected to the line you are using on

    the Master PAV• ensure each PAV is powered up and connected using the Cloning cable as illustrated in Figure

    6.4. The PAV requires pins two, three and five to be configured as a null modem cable.

    Figure 6.4 Cloning Cable

    6. 10. 4. ProcedureTo Clone a PAV:1. ensure that the Slave unit has been initialized2. power up the Master unit3. verify that the desired programming is already resident in the Master PAV4. power up the Slave unit5. match the Master and Slave baud rates (see Register 006, Serial Port Baud Rate)6. connect the Cloning cable and the DTMF device as illustrated in Figure 6.137. go off-hook on the DTMF device connected to the Master unit8. dial the programming access code (#0✳ by default)9. dial 942 906 to start the Clone procedure10. in approximately 5 to 10 seconds you should hear either two tones indicating that a successful

    Cloning has taken place or four long tones indicating that the Cloning attempt failed. If four tones or no tones occur, verify the conditions in Section 6.10.2.

    11. After a successful Cloning, disconnect the Cloning cable and power down the Slave unit for 15 seconds. Do not attempt to make the Slave unit function while the Cloning cable is connected. When powered-up the Slave unit will be functional, with its database a duplicate of the Master unit

    12. If more units are to be cloned, repeat steps 4 to 11.

    Because CIL output will confuse the units and possibly corrupt the programming, you may wish to turn the Master unit’s CIL off (by setting 009 = 0, Print Format) during Cloning. You can turn it on after you have finished cloning and have removed the Cloning cable. You should only have the Cloning cable connected while Cloning a unit.

    CLONING CABLE MASTER SLAVE

    2

    3

    5

    MALE MALE

    5

    3

    2

    8350-385-115-NAIssue 1, March 2000 36

  • General Notes on Programming

    The 942 906 Clone Command can be repeated at the Master unit any number of times. The 942 906 Clone Command does not destroy or alter the memory of the Master unit. Do not allow the Master unit to time-out or exit programming mode while the units are connected via the Cloning cable.

    The Cloning process occurs at a high data-transmission rate. To avoid transmission errors, the length of the uncoiled Cloning cable should be kept to a minimum (length should be no longer than 2 chaining cables– approximately 2 feet). The Master unit returns to its pre-programmed baud rate at the end of Cloning, while the Slave unit will be set to the its new loaded value on its first power up.

    The “enabled” condition of the initialize-lockout feature will not be transmitted from a Master PAV to a Slave PAV during a cloning procedure. See Section 6.12 for more information about the Initialize Lockout Feature.

    6. 11. Tandem Mode (942 908)

    6. 11. 1. GeneralRemote programming can be achieved by using a PC, or a terminal in conjunction with a PAV. The local PAV performs as an ASCII to DTMF conversion and has the ability to give visual feedback while programming a remote PAV. This mode is useful for data confirmation or for troubleshooting a remote PAV.

    Figure 6.5 Tandem Programming

    The network connection between the local and remote PAV must be of reasonable quality, with not more than a 20 dB loss.

    8350-385-115-NA37 Issue 1, March 2000

  • General Notes on Programming

    6. 11. 2. To Initiate A Local Tandem Mode At the local site (using the terminal), enter programming mode. Once in programming mode, enter Tandem Mode with the commands 942 908. The PAV is self-prompting on the screen. It asks which line to use and acknowledges receipt of the dial tone, at which time the number to be dialed should be entered by the user. Once the remote PAV has answered, enter the program access code. Upon receipt of the remote acknowledge tone, the remote phone is split away and may be hung up.

    Note: A listening device connected to the CO side of the line can be used to determine when the line is answered. Once it is determined that the line is answered, a proper remote password can be sent.

    The last command to the remote PAV must be 999, in order to exit programming mode. Not entering this command will result in the remote PAV telephone line having to time-out of programming mode, which locks-up the remote line for two minutes. Also, the programming changes in the remote PAV will be lost when the former data is reloaded at the end of the two minute period.

    If a user goes off-hook on the subscriber side of a line which is currently in a remote programming session, a distinctive tone sequence can be heard by the user. This sequence is two short single-tone beeps every half second.

    While a line is in use for remote programming or in Tandem mode, the length of any DTMF tones sent on that line is controlled by the X10 Register. This register is defaulted to 130 ms, in order to provide a reliable DTMF data transfer. However, it can be changed.

    6. 12. Database List (963 N)This command will list part or all of the Dialer’s program, depending on the value of N. This feature is available in a remote programming session, except for the value ✳✳✳ ✳ . This value is not supported remotely. Both the tandem Dialer and the called Dialer must be operating with Revision 11 software to enable a remote database list.

    When this command is used in a remote programming session, the headers (“System registers”, “Line registers”, “Route registers”, “System strings”, “Route strings”, “Speed calls” and “Search tables”) do not appear.

    N = Definition

    1 System, Line and Route Registers

    2 Route and System Strings

    3 Speed Call Bins

    4 Search Tables 801 - 815

    5 Search Tables 821 - 850

    ✳✳✳ ✳ Entire Program (local programming only)

    8350-385-115-NAIssue 1, March 2000 38

  • General Notes on Programming

    6. 13. Initialize Lockout (942 968 N)If the Initialize Lockout feature is enabled, an attempt to ✳ initialize a PAV will not produce a default load or any other result, unless a checksum error is indicated. This feature is enabled by entering the command 942 968 1, and it is disabled by entering the command 942 968 0. Initialize Lockout is also disabled by any one of the following reasons:

    • issuing any command that causes a default load, including 901 or 903• successfully initializing the PAV• an automatic default load.

    The default condition of the Initialize Lockout feature is disabled. The condition of this feature being enabled is not transmitted during a cloning process. If Initialize Lockout is desired in a Slave PAV, it must be explicitly enabled after it is disconnected from the Cloning cable and powered-up at the end of the cloning process.

    Note: Once this feature is activated, the only way to enter into programming mode is with the passwords defined in the 603/604 Registers and the Search Tables (803#00✳ #4 by default). If the passwords are unknown, the unit can only have this feature disabled at a Mitel Repair Center.

    6. 14. Set Internal Clock (980 MMDDHHmm)The internal clock can be set by using this command. This command is broken down into the following sections:• MM = month (e.g., December = 12)• DD = day (e.g., the first = 01)• HH = hour (e.g., 4:00 PM = 16)• mm = minute (e.g., 15 = 15).

    After the “mm” digits are entered, the PAV will accept the entry.

    6. 15. Emergency Numbers

    If the Centrex/PBX Register is disabled (Register X26 = 0), the emergency number ������������ will be dialed out directly toward the CO line (per default). If the Centrex/PBX is enabled (Register X26 = 1), the Centrex/PBX Access Code in Register X25 must be dialed before the emergency code. This condition will result in the digit in Register X25 being output on the CO line before the emergency digits are output, but only if it is programmed into the 6R5 Registers.

    Note: The emergency phone number 911 can not be blocked.

    8350-385-115-NA39 Issue 1, March 2000

  • General Notes on Programming

    Figure 6.6 Overview of the PAV Operation

    User goes off-hook and begins

    dialing

    Line and Trunk Options; Control Timing and Hardware Functions

    X23

    X23 = 8User dialed digits screened in

    Search Tables

    X23 = 9PAV does nothing. User digits

    pass through to the CO

    EndSearch Table 1 (Buffer A)User dialed digits compared to

    programmed Search Table entries. If the digits dialed match

    a screen, an action will result, e.g., a route is selected

    Search Tables 801 - 815

    Route RegistersR5X - R7X

    Route registers help control the dialing format sequence from the PAV

    Search Tables 2 & 3; if they are required by

    the route registers

    Route Strings6R1 - 6R5

    End of PAV activity

    Route strings control and perform actual output of digit streams from the

    PAV

    PAV finishes dialing; connects user to line

    8350-385-115-NAIssue 1, March 2000 40

  • General Notes on Programming

    8350-385-115-NA41 Issue 1, March 2000

  • System Wide Data

    CHAPTER 7

    7. System Wide Data

    7. 1. General

    You can change System Wide Data if the default data does not meet your requirements.

    7. 2. 001 - Reorder ToneThis register controls the type of reorder tone that is heard by the subscriber.

    7. 3. 005 - Trunks to Monitor for CDRThis register controls which trunks will display CDR activity.

    Note: If you are using a terminal, you can substitute the letter A for the ✳ and the letter B for the #. For DTMF C, D and E programming, refer to page 112.

    Register Default Description

    001 T 0T = 0 for 400 Hz interrupted tone @ 150 interruptions per minuteT = 1 for 400 Hz uninterrupted tone

    Register Default Description

    005 T 0

    T = 0 for all trunksT = 1 for trunk 1T = 2 for trunk 2T = 3 for trunks 1 and 2T = 4 for trunk 3T = 5 for trunks 1 and 3T = 6 for trunks 2 and 3T = 7 for trunks 1, 2 and 3

    T = 8 for trunk 4T = 9 for trunks 1 and 4T = ✳ for trunks 2 and 4T = # for trunks 1, 2 and 4T = C for trunks 3 and 4T = D for trunks 1, 3 and 4T = E for trunks 2, 3 and 4

    8350-385-115-NAIssue 1, March 2000 42

  • System Wide Data

    7. 4. 006 - RS-232 Baud RateThis register controls the baud rate of the serial port.

    7. 5. 007 - Nulls After a Carriage ReturnThis register controls the number of nulls that are provided after a carriage return.

    7. 6. 008 - Print-out Incoming CallsThis register controls whether incoming calls will appear in the CDR printout.

    Register Default Description

    006 T 4

    T = 0 for 1200 T = 4 for 1200T = 1 for 300 T = 5 for 2400T = 2 for 300 T = 6 for 4800T = 3 for 600 T = 7 for 9600

    Register Default Description

    007 T 2

    T = 0 for no nullsT = 1 for 1 nullT = 2 for 2 nullsT = 3 for 3 nullsT = 4 for 4 nulls

    Register Default Description

    008 T 0T = 0 for disableT = 1 for enable

    T = 5 for 5 nullsT = 6 for 6 nullsT = 7 for 7 nullsT = 8 for 8 nullsT = 9 for 9 nulls

    8350-385-115-NA43 Issue 1, March 2000

  • System Wide Data

    7. 7. 009 - Print FormatThis register controls the format in which CDR will be presented.

    Note: Refer to Appendix 1 for more information.

    7. 8. 010 - Route to Monitor for CDRThis register controls which routes will display CDR activity.

    7. 9. 015 - Route Progress Tone LengthThis register defines the length of the process tones sent to a caller (tones that inform the caller that the call is being processed). This parameter determines the tone length for R51/R71 (refer to page 91) and the Access Control Sequence Token #03 (refer to page 63).

    Register Default Description

    009 T 1

    T = 0 for disableT = 1 for Mitel format; provide a carriage return line feed at the start of the recordT = 2 for Smart format; provide a carriage return line feed at the start of the recordT = 5 for Mitel format; provide a carriage return line feed at the start and the end of the recordT = 6 for Smart format; provide a carriage return line feed at the start and the end of the record

    Register Default Description

    010 T 9

    T = 0 for Route 0T = 1 for Route 1T = 2 for Route 2T = 3 for Route 3T = 4 for Route 4T = 5 for Route 5

    Register Default Description

    015 T 0T = 0 for 400 msT = 1 for 100 ms

    T = 6 for Route 6T = 7 for Route 7T = 8 for routed calls and outside Centrex calls onlyT = 9 for all outgoing call

    8350-385-115-NAIssue 1, March 2000 44

  • System Wide Data

    8350-385-115-NA45 Issue 1, March 2000

  • Line and Trunk Options

    CHAPTER 8

    8. Line And Trunk Options

    8. 1. General

    Line and Trunk refer to the physical line that is supplied by the Central Office (CO). Route refers to the way the PAV will attempt to route the call through the CO Line. All the entries in the Line and Trunk Options are of a pre-determined length. When you have entered the correct number of digits, the PAV will automatically accept the entry.

    Note: When programming line and trunk options, Trunk 1 is not related to Route 1, and Trunk 2 is not related to Route 2, etc.

    8. 2. X00 - Type of CO LineThis register defines the type of CO line being used.

    8. 3. X01 - Rotary Dialing RatesThis register defines the outpulse rate dialed by the PAV.

    Port Register Default Description

    1234

    100 T200 T300 T400 T

    2222

    T = 0 for loop start, rotaryT = 1 for ground start, rotaryT = 2 for loop start, DTMFT = 3 for ground start, DTMF

    To change all Trunks to the same value use 500 T.

    Port Register Default Description

    1234

    101 T201 T301 T401 T

    4444

    T = 2 for outpulse at 30/20 ms which is 20 pps @ 60% breakT = 4 for outpulse at 60/40 ms which is 10 pps @ 60% break

    To change all Trunks to the same value use 501 T.

    8350-385-115-NAIssue 1, March 2000 46

  • Line and Trunk Options

    8. 4. X02 - DTMF Dialing Rate for Outgoing CallsThis register defines the duration of the DTMF tone dialed by the Controller on outgoing calls. Note that while a line is in use for remote programming or for Tandem programming, the DTMF tone length is controlled by Register X10.

    8. 5. X03 - On-Hook TimerThis register defines the minimum amount of time required by the PAV to detect an on-hook condition. This condition is defined as the removal (loss) of loop current from the CO line.

    Note 1: If you are using a terminal you can substitute the letter A for ✳ and B for #.

    Note 2: If a hook flash is performed on the subscriber side, the PAV r eac ts by looking for dial tone on the CO side. If dial tone is detected, the PAV treats the call in progress as a new call. If the PAV does not detect dial tone after a hook flash, it does nothing to the call in progress.

    Port Register Default Description

    1234

    102 T202 T302 T402 T

    1111

    T = 0 for 40 msT = 1 for 50 msT = 2 for 60 msT = 3 for 70 msT = 4 for 80 msT = 5 for 90 msT = 6 for 100 msT = 7 for 110 ms

    To change all Trunks to the same value use 502 T.

    Port Register Default Description

    1234

    103 T203 T303 T403 T

    6666

    T = 0 for 200 ms T = 8 for 1000 msT = 1 for 300 ms T = 9 for 1100 msT = 2 for 400 ms T = ✳ for 1200 msT = 3 for 500 ms T = # for 1300 msT = 4 for 600 ms T = C for 1400 msT = 5 for 700 ms T = D for 1500 msT = 6 for 800 ms T = E for 1600 msT = 7 for 900 ms T = F for 1700 ms

    To change all Trunks to the same value use 503 T.

    T = 8 for 120 msT = 9 for 130 msT = ✳ for 140 msT = # for 150 msT = C for 160 msT = D for 170 msT = E for 180 msT = F for 190 ms

    8350-385-115-NA47 Issue 1, March 2000

  • Line and Trunk Options

    8. 6. X04 - Switch Hook Flash TimeThis register defines the time that the PAV will recognize a brief loss of loop current from a PBX or the CO side.

    Note: If you are using a terminal you can substitute the letter A for ✳ and B for #.

    8. 7. X05 - Time Between Release of the CO Line and Next Attempt to ConnectThis register defines the length of time that the PAV will remain on-hook (in the idle state) prior to going back off-hook and re-dialing.

    Note: If you are using a terminal you can substitute the letter A for ✳ and B for #.

    Port Register Default Description

    1234

    104 T204 T304 T404 T

    1111

    T = 0 for 80 msT = 1 for 100 msT = 2 for 150 msT = 3 for 200 msT = 4 for 300 msT = 5 for 500 ms

    To change all Trunks to the same value use 504 T.

    Port Register Default Description

    1234

    105 T205 T305 T405 T

    9999

    T = 0 for 500 msT = 1 for 650 msT = 2 for 800 msT = 3 for 950 msT = 4 for 1100 msT = 5 for 1250 msT = 6 for 1400 ms

    To change all Trunks to the same value use 505 T.

    T = 6 for 750 msT = 7 for 1000 msT = 8 for 1330 msT = 9 for 1660 msT = ✳ for 2000 msT = # for 2500 ms

    T = 7 for 1550 msT = 8 for 1700 msT = 9 for 1850 msT = ✳ for 2000 msT = # for 2150 msT = C for 2300 msT = D for 2450 ms

    8350-385-115-NAIssue 1, March 2000 48

  • Line and Trunk Options

    8. 8. X06 - Number of Ground Start AttemptsThis register defines the number of ground start attempts that will be made by the PAV in attempt to start a ground start trunk.

    8. 9. X07 - Ground Start Time-outThis register defines the time between each ground start attempt.

    Note: If you are using a terminal you can substitute the letter A for ✳ and B for #.

    Port Register Default Description

    1234

    106 T206 T306 T406 T

    3333

    T = 1 for 1 time T = 9 for 9 timesT = 2 for 2 times T = ✳ for 10 timesT = 3 for 3 times T = # for 11 timesT = 4 for 4 times T = C for 12 timesT = 5 for 5 times T = D for 13 timesT = 6 for 6 times T = E for 14 timesT = 7 for 7 times T = F for 15 timesT = 8 for 8 times

    To change all Trunks to the same value use 506 T.

    Port Register Default Description

    1234

    107 T207 T307 T407 T

    3333

    T = 0 for Disable T = 6 for 6 secondsT = 1 for 1 seconds T = 7 for 7 secondsT = 2 for 2 seconds T = 8 for 8 secondsT = 3 for 3 seconds T = 9 for 9 secondsT = 4 for 4 seconds T = ✳ for 10 secondsT = 5 for 5 seconds T = # for 11 seconds

    To change all Trunks to the same value use 507 T.

    8350-385-115-NA49 Issue 1, March 2000

  • Line and Trunk Options

    8. 10. X08 - Off-hook Digit Refusal TimerThis register defines the time between the PAV recognizing the off-hook and when it will accept digits on a per trunk basis. Dial tone is given to the user only after the Off-hook Digit Refusal Timer (X30) has expired.

    Note: If X19 = 1 (Off-hook Progress Tone), the progress tone will not occur until the time defined by Register X08 has expired.

    8. 11. X09 - User Dial Tone SourceThis register defines the dial tone supplied and what the caller hears while the PAV is dialing.

    Note: This register interacts with Register X19.

    Port Register Default Description

    1234

    108 T208 T308 T408 T

    3333

    T = 0 for noneT = 1 for 100 msT = 2 for 200 msT = 3 for 300 msT = 4 for 400 ms

    To change all Trunks to the same value use 508 T.

    Port Register Default Description

    1234

    109 T209 T309 T409 T

    4444

    Silent Dialout Ticking DialoutT = 0 for noneT = 1 for internalT = 4 for CO line

    To change all Trunks to the same value use 509 T.

    T = 5 for 500 msT = 6 for 600 msT = 7 for 700 msT = 8 for 800 msT = 9 for 900 ms

    T = 2 for noneT = 3 for internalT = 6 for CO line

    8350-385-115-NAIssue 1, March 2000 50

  • Line and Trunk Options

    8. 12. X10 - Remote Programming DTMF Send RateThis register defines the on/off time of DTMF tones sent by the PAV during tandem or remote programming.

    Note: If you are using a terminal you can substitute the letter A for ✳ and B for #.

    8. 13. X11 - Interdigit Timer for the Destination NumberThis register defines the time the caller has to enter each digit after the first digit has been dialed.

    Note: If you are using a terminal you can substitute the letter A for ✳ and B for #.

    Port Register Default Description

    1234

    110 T210 T310 T410 T

    9999

    T = 0 for 40 msT = 1 for 50 msT = 2 for 60 msT = 3 for 70 msT = 4 for 80 msT = 5 for 90 msT = 6 for 100 msT = 7 for 110 ms

    To change all Trunks to the same value use 510 T.

    Port Register Default Description

    1234

    111 T211 T311 T411 T

    2222

    T = 0 for No Time-out T = 6 for 12 secondsT = 1 for 2 seconds T = 7 for 14 secondsT = 2 for 4 seconds T = 8 for 16 secondsT = 3 for 6 seconds T = 9 for 18 secondsT = 4 for 8 seconds T = ✳ for 20 secondsT = 5 for 10 seconds T = # for 22 seconds

    To change all Trunks to the same value use 511 T.

    T = 8 for 120 msT = 9 for 130 msT = ✳ for 140 msT = # for 150 msT = C for 160 msT = D for 170 msT = E for 180 msT = F for 190 ms

    8350-385-115-NA51 Issue 1, March 2000

  • Line and Trunk Options

    8. 14. X12 - Interdigit Timer for 0+ CallsThis register defines the time the caller has to enter each digit after the first digit has been dialed for calls beginning with the digit 0.

    Note: If you are using a terminal you can substitute the letter A for ✳ and B for #.

    8. 15. X13 - Interdigit Timer for 01+ CallsThis register defines the time the caller has to enter each digit after the first two digits are dialed for calls beginning with the digits 01.

    Note: If you are using a terminal you can substitute the letter A for ✳ and B for #.

    8. 16. X14 - Rotary Interdigit Pause On Outgoing DialingThis register defines the time the PAV will pause between rotary digits dialed.

    Port Register Default Description

    1234

    112 T212 T312 T412 T

    2222

    T = 0 for No Time-out T = 6 for 12 secondsT = 1 for 2 seconds T = 7 for 14 secondsT = 2 for 4 seconds T = 8 for 16 secondsT = 3 for 6 seconds T = 9 for 18 secondsT = 4 for 8 seconds T = ✳ for 20 secondsT = 5 for 10 seconds T = # for 22 seconds

    To change all Trunks to the same value use 512 T.

    Port Register Default Description

    1234

    113 T213 T313 T413 T

    2222

    T = 0 for No Time-out T = 6 for 12 secondsT = 1 for 2 seconds T = 7 for 14 secondsT = 2 for 4 seconds T = 8 for 16 secondsT = 3 for 6 seconds T = 9 for 18 secondsT = 4 for 8 seconds T = ✳ for 20 secondsT = 5 for 10 seconds T = # for 22 seconds

    To change all Trunks to the same value use 513 T.

    Port Register Default Description

    1234

    114 T214 T314 T414 T

    4444

    T = 0 for 400 ms T = 5 for 900 msT = 1 for 500 ms T = 6 for 1000 msT = 2 for 600 ms T = 7 for 1100 msT = 3 for 700 ms T = 8 for 1200 msT = 4 for 800 ms

    To change all Trunks to the same value use 514 T.

    8350-385-115-NAIssue 1, March 2000 52

  • Line and Trunk Options

    8. 17. X19 - Off-Hook ToneThis register defines whether the user will hear a 200 ms burst of tone supplied at the end of the off-hook digit refusal timing.

    8. 18. X20 - Incoming Call DetectionThis register defines the PAV’s sensitivity to incoming ringing on a scale of 0 to 9 (where 0 is the most sensitive and 9 the least sensitive). If the setting is too sensitive, outgoing calls may not be routed. If the setting is not sensitive enough, the PAV may not detect incoming calls, treating them as outgoing calls. This condition will result a one way audio transmission. It should not be necessary to change the default value for normal operation.

    Note: If you are using a terminal you can substitute the letter A for ✳ and B for #.

    Port Register Default Description

    1234

    119 T219 T319 T419 T

    0000

    T = 0 for tone disabledT = 1 for tone enabled

    To change all Trunks to the same value use 519 T.

    Port Register Default Description

    1234

    120 T220 T320 T420 T

    2222

    T = 0 for 40 msT = 1 for 50 msT = 2 for 60 msT = 3 for 80 msT = 4 for 90 msT = 5 for 100 msT = 6 for 120 msT = 7 for 130 ms

    To change all Trunks to the same value use 520 T.

    T = 8 for 140 msT = 9 for 160 msT = ✳ for 170 msT = # for 180 msT = C for 200 msT = D for 210 msT = E for 220 msT = F for 240 ms

    8350-385-115-NA53 Issue 1, March 2000

  • Line and Trunk Options

    8. 19. X23 - Operation at Off-HookThis register defines the operation that the PAV will take, once an off-hook condition is detected.

    Note: If X23 = 0, the PAV will not allow emergency numbers to be dialed, nor will the PAV allow DTMF programming.

    8. 20. X24 - Default RouteIf an interdigit timer expires before a route is specified, the PAV forces the call on to a pre-selected route.

    8. 21. X25 - Centrex/PBX Access DigitThis register defines the digit to be used for outgoing Centrex/PBX access. This register is used when the PAV is placed behind a PBX or used with a Centrex CO, and a digit is needed (usually 9) to access an outside line. If the PAV detects a Centrex/PBX access digit, it screens the remaining digits and processes the call. If the PAV does not detect a Centrex/PBX access digit, it does not screen and dials the number directly to the CO line. If the Centrex/PBX Access Digit is not dialed before the destination number and X26 = 1, the destination number will be dialed with no routing.

    Port Register Default Description

    1234

    123 T223 T323 T423 T

    8888

    T = 0 for execute ACS defined by S24 immediately upon an off-hook detection (Hotline)T = 8 for screen digits and performed programmed instructionsT = 9 for route call as normal

    To change all Trunks to the same value use 523 T.

    Port Register Default Description

    1234

    124 T224 T324 T424 T

    0000

    T = 0 for Route 0 T = 4 for Route 4T = 1 for Route 1 T = 5 for Route 5T = 2 for Route 2 T = 6 for Route 6T = 3 for Route 3 T = 7 for Route 7

    To change all Trunks to the same value use 524 T.

    Port Register Default Description

    1234

    125 T225 T325 T425 T

    9999

    T = Centrex/PBX access digit

    To change all Trunks to the same value use 525 T.

    8350-385-115-NAIssue 1, March 2000 54

  • Line and Trunk Options

    8. 22. X26 - Centrex/PBX Enable/DisableThis register defines whether Centrex/PBX is enabled.

    Note: If Register X26 is enabled (set to 1) the PAV looks for the PBX digit specified in the X25 Register (usually 9). The PBX digit is discarded, and the PAV begins screening from the next digit dialed by the user. The 6R5 Access Control Sequence (ACS) usually requires a token to enable a PBX digit to be dialed.

    8. 23. X27 - Time to Auto-AnswerThis register defines the time in which the PAV waits before answering an incoming call, after the detection of ringing.

    Caution: Use extreme caution when lowering the auto-answer time. If the user does not answer the call prior to the auto-answer time, the PAV will answer the call automatically.

    Port Register Default Description

    1234

    126 T226 T326 T426 T

    0000

    T = 0 for disabledT = 1 for enabled

    To change all Trunks to the same value use 526 T.

    Port Register Default Description

    1234

    127 T227 T327 T427 T

    9999

    T = 0 for Disable T = 6 for 60 secondsT = 1 for 10 seconds T = 7 for 70 secondsT = 2 for 20 seconds T = 8 for 80 secondsT = 3 for 30 seconds T = 9 for 90 secondsT = 4 for 40 seconds T = ✳ for 100 secondsT = 5 for 50 seconds T = # for 110 seconds

    To change all Trunks to the same value use 527 T.

    8350-385-115-NA55 Issue 1, March 2000

  • Line and Trunk Options

    8. 24. X28 - Auto-Answer Wait for Security Code TimerThis register defines the time in which a security code must be entered on a trunk after the PAV auto-answers. If time-out occurs or an incorrect password is entered, the trunk is locked for the time specified in the X29 Register.

    Note: If you are using a terminal you can substitute the letter A for ✳ and B for #.

    8. 25. X29 - Auto-Answer Incorrect/Failed Security Code Trunk Lockout TimerFailure to enter the correct programming password during the time specified by the X28 Register enables this timer. You can specify the time a trunk is locked out. If the X28 time-out occurs, the trunk is locked out as specified or until the user side of the line goes off-hook.

    Note: If you are using a terminal you can substitute the letter A for ✳ and B for #.

    Port Register Default Description

    1234

    128 T228 T328 T428 T

    6666

    T = 0 for Disable T = 6 for 120 secondsT = 1 for 20 seconds T = 7 for 140 secondsT = 2 for 40 seconds T = 8 for 160 secondsT = 3 for 60 seconds T = 9 for 180 secondsT = 4 for 80 seconds T = ✳ for 200 secondsT = 5 for 100 seconds T = # for 220 seconds

    To change all Trunks to the same value use 528 T.

    Port Register Default Description

    1234

    129 T229 T329 T429 T

    9999

    T = 0 for Disable T = 6 for 120 secondsT = 1 for 20 seconds T = 7 for 140 secondsT = 2 for 40 seconds T = 8 for 160 secondsT = 3 for 60 seconds T = 9 for 180 secondsT = 4 for 80 seconds T = ✳ for 200 secondsT = 5 for 100 seconds T = # for 220 seconds

    To change all Trunks to the same value use 529 T.

    8350-385-115-NAIssue 1, March 2000 56

  • Line and Trunk Options

    8. 26. X30 - Off-hook Recognition TimerThis register defines the minimum amount of time that the PAV requires the presence of loop current, in order to detect an off-hook condition.

    Note 1: If you are using a terminal you can substitute the letter A for ✳ and B for #.

    Note 2: The following illustration explains the relationships between Registers 503, 508 and 530.

    8. 27. X31 - Tip Ground Application TimerThis register defines the amount of time that a tip ground must be applied by the CO to insure the PAV recognizes it.

    Port Register Default Description

    1234

    130 T230 T330 T430 T

    3333

    T = 0 for 20 ms T = 8 for 1000 msT = 1 for 40 ms T = 9 for 1200 msT = 2 for 80 ms T = ✳ for 1400 msT = 3 for 100 ms T = # for 1600 msT = 4 for 200 ms T = C for 1800 msT = 5 for 400 ms T = D for 2000 msT = 6 for 600 ms T = E for 2200 msT = 7 for 800 ms T = F for 2500 ms

    To change all Trunks to the same value use 530 T.

    Port Register Default Description

    1234

    131 T231 T331 T431 T

    3333

    T = 0 for 40 msT = 1 for 40 msT = 2 for 80 msT = 3 for 120 msT = 4 for 160 msT = 5 for 200 ms

    To change all Trunks to the same value use 531 T.

    PAV PAV PAV

    T = 6 for 240 msT = 7 for 280 msT = 8 for 320 msT = 9 for 360 msT = ✳ for