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    BODY LANGUAGE

    Presented byPawan Sharma

    PGDM , Ist Sem

    Sec-A

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    How Does Body Speak?

    - Like any spokenlanguage, body languagehas words, sentences and

    punctuation.- Each gesture is like a

    single word and oneword may have several

    different meanings.

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    BODILY SPEAKING

    According to the social anthropologist, EdwardT. Hall, in a normal conversation between twopersons, less than 35% of the social meanings isactually transmitted by words.

    So, at least 65% of it is conveyed through the

    body (non-verbal channel).

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    Why Is It Important to UnderstandBody Language?

    People in other parts of the globe are moreperceptive to body language than the NorthAmericans (do).

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    Meaning of Body language

    In general and simple language the term BodyLanguage means Communication throughGestures and poses.

    Body language is the unspoken or non-verbal mode of communication that we do inevery single aspect of our interaction withanother person .It is like a mirror that tells us

    what the other person thinks and feels inresponse to our words or actions.

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    Types of Body Language

    A . Facial expression

    B . Eye contact

    C . Gestures

    D . Head , body shape and postures

    E . Appearance.

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    Facial Expression

    A popular saying goes like this. the face is theindex of the heart. Whatever we feel deepwithin ourselves is at once reflected in the face.it plays an important role in face to facecommunication , we convey a lot without

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    Examples of Facial Expression

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    EYE CONTACT

    Every body knows that eye contact is ofparamount importance in all face-to-facecommunication . when we look at somebody facewe primarily focus on his eyes and try tounderstand what he means.

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    Examples of Eye Contact

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    Gestures

    The physical movement of arms , legs, hands ,torso and head are known gestures . They play avery important role in conveying meaningwithout using words.

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    Examples of Gestures

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    Postures

    In any face-to-face communication or meeting orinterview the way we hold our head , body shapeand posture is very important .One of the firstkey things people notice is how we carry and

    present our-self . How do we walk and standwith confidence like our mother taught us?

    Stomach in Chest out

    Shoulders back Head up

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    Examples of Postures

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    Appearance

    Appearance, for our purpose includes clothing ,hair , jewellery , cosmetics etc. all these may

    seem unrelated to body language, but on havinga closer look we find that they are verymeaningfully related our face , eyes etc.

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    Examples of Appearance

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    Lets Examine How Body Communicates,

    from head to toes

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    HEAD

    - Nodding the head

    - Yes in most societies

    - No in some parts of Greece, Yugoslavia,Bulgaria, and Turkey

    - Tossing the head backward

    - yes in Thailand, the Philippines, India, Laos- Rocking head slowly, back and forth

    - yes, Im listening in most Asian cultures

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    FACE

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    FACE

    * Facial expressions reflect emotion, feelings andattitudes, but..

    * The Asians are sometimes known as- emotionless

    - mixed-up emotion

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    EYES* Eye contacts

    - Encouraged in America, Canada, Europe

    - Rude in most Asian countries and in Africa* Raising eyebrows

    - Yes in Thailand and some Asian countries

    - Hello in the Philippines

    * Winking eye

    - Sharing secret in America and Europe

    - flirtatious gesture in other countries

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    EYES

    * Closed eyes

    - bored or sleepy in America

    - Im listening and concentrating. in Japan,Thailand, China

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    EARS

    * Ear grasp

    - Im sorry. in parts of India

    * Cupping the ear

    - I cant hear you. in all societies

    * Pulling ear

    - You are in my heart for Navajo Indians

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    NOSE

    * Holding the nose

    - Something smells bad. universal* Nose tap

    - Its confidential. England

    - Watch out! or "Be careful. Italy

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    NOSE

    * Pointing to nose

    - Its me. Japan* Blowing nose

    - In most Asian countries, blowing thenose at social gathering is disgusting.

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    CHEEKS

    * Cheek screw

    - gesture of praise - Italy

    - Thats crazy. Germany

    * Cheek stroke

    - pretty, attractive, success most Europe

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    LIPS AND MOUTH* Whistle, yawn, smile, bite, point, sneeze, spit, kiss.

    * Finger tip kiss. In France, it conveys several messages,

    Thats good! Thats great! Thats beautiful!.* Spitting.

    * Spitting in public is considered rude and crude in mostWestern cultures.

    * In the PRC and many other Asian countries, spitting inpublic is to rid a persons waste and, therefore, ishealthy.

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    THE LIP POINTING

    * Lip pointing (a substitute for pointing with thehand or finger) is common among Filipinos,

    Native Americans, Puerto Ricans, and manyLatin Americans.

    * Open mouth. Any display of the open mouth is

    considered very rude in most countries.

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    ARMS

    * Some cultures, like the Italians, use the armsfreely. Others, like the Japanese, are more

    reserved; it is considered impolite to gesticulatewith broad movements of the arms.

    * Folding arms are interpreted by some social

    observers as a form of excluding self, I amtaking a defensive posture, or I disagree withwhat I am hearing.

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    ARMS

    *Arms akimbo. In many cultures, this stancesignals aggression, resistance, impatience, or

    even anger.*Arms behind back, hands grasped is a sign of

    ease and control.

    *Arms in front, hands grasped, common practicein most Asian countries, is a sign of mutualrespect for others.

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    HANDS

    * Of all the body parts, the hands are probablyused most for communicating non-verbally.

    * Hand wavesare used for greetings,beckoning,or farewells.

    * The Italian good-bye wave can be interpretedby Americans as the gesture of come here.

    * The American good-bye wave can beinterpreted in many parts of Europe and LatinAmerica as the signal for no.

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    HANDS

    * Handshaking is a form ofgreeting in most Westerncultures.

    * In the Middle East, a gentle gripis appropriate.

    * In most Asian cultures, a gentlegrip and an avoidance of direct

    eye contact is appropriate.

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    HANDS

    * Hand-holding amongthe same gender is acustom of special

    friendship andrespect in severalMiddle Eastern andAsian countries.

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    HANDS* Right hand. The right hand has special

    significance in many societies. In certain

    countries in the Middle East and in Asia, it isbest to present business cards or gifts, or to passdishes of food, to get an attention, using only theright hand or both.

    * Left hand is considered unclean in much of theMiddle East and in parts of Indonesia.

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    HANDS* Hang loose.(thumb and little finger extended)* could convey different meanings:

    * in Hawaii, its a way of saying, Stay cool, orRelax.

    * in Japan, it means six.

    * In Mexico (do vertically), it means, Would youlike a drink?

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    HANDS

    * Clapping hands.

    * Russians and Chinese may useapplause to greet someone.

    * In many central and eastern Europe,audience frequently clap in rhythm.

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    FINGERS* The O.K. signal. (the thumb and forefinger

    form a circle) means

    * fine, or O.K. in most cultures,

    * zero or worthless in some parts of Europe

    * money in Japan

    * an insult in Greece, Brazil, Italy, Turkey,Russia and some other countries

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    FINGERS* Thumb-up means:

    * O.K. good job or fine in most cultures,* Up yours! in Australia

    * Five in Japan; One in Germany

    * Avoid a thumb-up in these countries: Australia,

    New Zealand, Greece, Turkey, Iran, Russia, andmost African countries.

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    FINGERS* Pointing.

    * Pointing with the indexfinger is common inNorth America and

    Europe.* But it is considered

    impolite in Japan andChina where they favor

    using the whole openhand.

    * Malaysians preferpointing with thethumb.

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    LEGS AND FEET* In Asia, do not point with your toes.

    * In Asia and some European countries, putting

    feet up on a desk or any other piece of furnitureis very disrespectful.

    * Sitting cross-legged, while common in North

    America and some European countries, is veryimpolite in other parts of the world.

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    LEGS AND FEET

    * In most Asian countries, a solid and balancedsitting posture is the prevailing custom. Sitting

    cross-legged shows the sign of disrespect.* In the Middle East and most parts of Asia,

    resting the ankle over the other knee riskspointing the sole of your shoe at another person,

    which is considered a rude gesture.

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    WALKING*Walking can reflect many characteristics

    of a culture. For example,

    * In parts of Asia and some of the MiddleEastern countries, men who are friends maywalk holding each others hand.

    * In Japan and Korea, older women commonly

    walk a pace or two behind male companion.* Asians often regard Western women as bold

    and aggressive, for they walk with a longer gaitand a more upright posture.

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    Nonverbal

    behavior interpretation

    Brisk ,erect walk

    Arms crossed onchest

    Hands clasped behind

    back Tapping fingers

    Sitting with legscrossed, foot kicking

    slightly

    Confidence

    Boredom Defensiveness

    Anger ,frustration ,

    apprehension impatience

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    Effective use of Body Language Mind the body-talk

    Be careful with the handshake

    Establish good eye contact

    We must be ourselves

    Graceful movement

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    Advantages of Body Language Easily visible aspect of communication.

    Adds intensity to the process ofcommunication

    Improves the overall atmosphere andlooks of organization.

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    Disadvantages of Body language Non-verbal communication

    People from different backgrounds andcultures

    No use , if listener is inattentive.

    Ineffective in large gathering.

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    FOR ALL OF US

    Becoming sensitive to the clues of

    body language can help uscommunicate more effectivelywith persons/students.

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    We can understand whatpeople/students are saying evenwhen they are not talking.

    We can sense whenperson/students are silent and

    digesting information, or whenthey are silent and confused.

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    We can share feelings too strongor too difficult to be expressed inwords,

    Or decode secret messagespassing silently from person toperson,

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    And we may spot contradictions

    between what students say andwhat they really mean.

    Finally, we can learn to be moresensitive to our own bodies to seehow they express our feelings and to

    see ourselves as others see us.

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    We do not havebodies; we areour bodies.

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    THANKS! AND ..YOUR

    thoughts

    experiences questions