pawan ppt on bodl. l
TRANSCRIPT
-
8/3/2019 pawan ppt on bodl. l
1/52
BODY LANGUAGE
Presented byPawan Sharma
PGDM , Ist Sem
Sec-A
1
-
8/3/2019 pawan ppt on bodl. l
2/52
How Does Body Speak?
- Like any spokenlanguage, body languagehas words, sentences and
punctuation.- Each gesture is like a
single word and oneword may have several
different meanings.
2
-
8/3/2019 pawan ppt on bodl. l
3/52
BODILY SPEAKING
According to the social anthropologist, EdwardT. Hall, in a normal conversation between twopersons, less than 35% of the social meanings isactually transmitted by words.
So, at least 65% of it is conveyed through the
body (non-verbal channel).
3
-
8/3/2019 pawan ppt on bodl. l
4/52
Why Is It Important to UnderstandBody Language?
People in other parts of the globe are moreperceptive to body language than the NorthAmericans (do).
4
-
8/3/2019 pawan ppt on bodl. l
5/52
Meaning of Body language
In general and simple language the term BodyLanguage means Communication throughGestures and poses.
Body language is the unspoken or non-verbal mode of communication that we do inevery single aspect of our interaction withanother person .It is like a mirror that tells us
what the other person thinks and feels inresponse to our words or actions.
5
-
8/3/2019 pawan ppt on bodl. l
6/52
Types of Body Language
A . Facial expression
B . Eye contact
C . Gestures
D . Head , body shape and postures
E . Appearance.
6
-
8/3/2019 pawan ppt on bodl. l
7/52
Facial Expression
A popular saying goes like this. the face is theindex of the heart. Whatever we feel deepwithin ourselves is at once reflected in the face.it plays an important role in face to facecommunication , we convey a lot without
7
-
8/3/2019 pawan ppt on bodl. l
8/52
Examples of Facial Expression
8
-
8/3/2019 pawan ppt on bodl. l
9/52
EYE CONTACT
Every body knows that eye contact is ofparamount importance in all face-to-facecommunication . when we look at somebody facewe primarily focus on his eyes and try tounderstand what he means.
9
-
8/3/2019 pawan ppt on bodl. l
10/52
Examples of Eye Contact
10
-
8/3/2019 pawan ppt on bodl. l
11/52
Gestures
The physical movement of arms , legs, hands ,torso and head are known gestures . They play avery important role in conveying meaningwithout using words.
11
-
8/3/2019 pawan ppt on bodl. l
12/52
Examples of Gestures
12
-
8/3/2019 pawan ppt on bodl. l
13/52
Postures
In any face-to-face communication or meeting orinterview the way we hold our head , body shapeand posture is very important .One of the firstkey things people notice is how we carry and
present our-self . How do we walk and standwith confidence like our mother taught us?
Stomach in Chest out
Shoulders back Head up
13
-
8/3/2019 pawan ppt on bodl. l
14/52
Examples of Postures
14
-
8/3/2019 pawan ppt on bodl. l
15/52
Appearance
Appearance, for our purpose includes clothing ,hair , jewellery , cosmetics etc. all these may
seem unrelated to body language, but on havinga closer look we find that they are verymeaningfully related our face , eyes etc.
15
16
-
8/3/2019 pawan ppt on bodl. l
16/52
Examples of Appearance
16
17
-
8/3/2019 pawan ppt on bodl. l
17/52
Lets Examine How Body Communicates,
from head to toes
17
18
-
8/3/2019 pawan ppt on bodl. l
18/52
HEAD
- Nodding the head
- Yes in most societies
- No in some parts of Greece, Yugoslavia,Bulgaria, and Turkey
- Tossing the head backward
- yes in Thailand, the Philippines, India, Laos- Rocking head slowly, back and forth
- yes, Im listening in most Asian cultures
18
19
-
8/3/2019 pawan ppt on bodl. l
19/52
FACE
19
20
-
8/3/2019 pawan ppt on bodl. l
20/52
FACE
* Facial expressions reflect emotion, feelings andattitudes, but..
* The Asians are sometimes known as- emotionless
- mixed-up emotion
20
21
-
8/3/2019 pawan ppt on bodl. l
21/52
EYES* Eye contacts
- Encouraged in America, Canada, Europe
- Rude in most Asian countries and in Africa* Raising eyebrows
- Yes in Thailand and some Asian countries
- Hello in the Philippines
* Winking eye
- Sharing secret in America and Europe
- flirtatious gesture in other countries
21
22
-
8/3/2019 pawan ppt on bodl. l
22/52
EYES
* Closed eyes
- bored or sleepy in America
- Im listening and concentrating. in Japan,Thailand, China
22
23
-
8/3/2019 pawan ppt on bodl. l
23/52
EARS
* Ear grasp
- Im sorry. in parts of India
* Cupping the ear
- I cant hear you. in all societies
* Pulling ear
- You are in my heart for Navajo Indians
23
24
-
8/3/2019 pawan ppt on bodl. l
24/52
NOSE
* Holding the nose
- Something smells bad. universal* Nose tap
- Its confidential. England
- Watch out! or "Be careful. Italy
24
25
-
8/3/2019 pawan ppt on bodl. l
25/52
NOSE
* Pointing to nose
- Its me. Japan* Blowing nose
- In most Asian countries, blowing thenose at social gathering is disgusting.
25
26
-
8/3/2019 pawan ppt on bodl. l
26/52
CHEEKS
* Cheek screw
- gesture of praise - Italy
- Thats crazy. Germany
* Cheek stroke
- pretty, attractive, success most Europe
26
27
-
8/3/2019 pawan ppt on bodl. l
27/52
LIPS AND MOUTH* Whistle, yawn, smile, bite, point, sneeze, spit, kiss.
* Finger tip kiss. In France, it conveys several messages,
Thats good! Thats great! Thats beautiful!.* Spitting.
* Spitting in public is considered rude and crude in mostWestern cultures.
* In the PRC and many other Asian countries, spitting inpublic is to rid a persons waste and, therefore, ishealthy.
27
28
-
8/3/2019 pawan ppt on bodl. l
28/52
THE LIP POINTING
* Lip pointing (a substitute for pointing with thehand or finger) is common among Filipinos,
Native Americans, Puerto Ricans, and manyLatin Americans.
* Open mouth. Any display of the open mouth is
considered very rude in most countries.
28
29
-
8/3/2019 pawan ppt on bodl. l
29/52
ARMS
* Some cultures, like the Italians, use the armsfreely. Others, like the Japanese, are more
reserved; it is considered impolite to gesticulatewith broad movements of the arms.
* Folding arms are interpreted by some social
observers as a form of excluding self, I amtaking a defensive posture, or I disagree withwhat I am hearing.
29
30
-
8/3/2019 pawan ppt on bodl. l
30/52
ARMS
*Arms akimbo. In many cultures, this stancesignals aggression, resistance, impatience, or
even anger.*Arms behind back, hands grasped is a sign of
ease and control.
*Arms in front, hands grasped, common practicein most Asian countries, is a sign of mutualrespect for others.
30
31
-
8/3/2019 pawan ppt on bodl. l
31/52
HANDS
* Of all the body parts, the hands are probablyused most for communicating non-verbally.
* Hand wavesare used for greetings,beckoning,or farewells.
* The Italian good-bye wave can be interpretedby Americans as the gesture of come here.
* The American good-bye wave can beinterpreted in many parts of Europe and LatinAmerica as the signal for no.
31
32
-
8/3/2019 pawan ppt on bodl. l
32/52
HANDS
* Handshaking is a form ofgreeting in most Westerncultures.
* In the Middle East, a gentle gripis appropriate.
* In most Asian cultures, a gentlegrip and an avoidance of direct
eye contact is appropriate.
32
33
-
8/3/2019 pawan ppt on bodl. l
33/52
HANDS
* Hand-holding amongthe same gender is acustom of special
friendship andrespect in severalMiddle Eastern andAsian countries.
33
34
-
8/3/2019 pawan ppt on bodl. l
34/52
HANDS* Right hand. The right hand has special
significance in many societies. In certain
countries in the Middle East and in Asia, it isbest to present business cards or gifts, or to passdishes of food, to get an attention, using only theright hand or both.
* Left hand is considered unclean in much of theMiddle East and in parts of Indonesia.
34
35
-
8/3/2019 pawan ppt on bodl. l
35/52
HANDS* Hang loose.(thumb and little finger extended)* could convey different meanings:
* in Hawaii, its a way of saying, Stay cool, orRelax.
* in Japan, it means six.
* In Mexico (do vertically), it means, Would youlike a drink?
36
-
8/3/2019 pawan ppt on bodl. l
36/52
HANDS
* Clapping hands.
* Russians and Chinese may useapplause to greet someone.
* In many central and eastern Europe,audience frequently clap in rhythm.
37
-
8/3/2019 pawan ppt on bodl. l
37/52
FINGERS* The O.K. signal. (the thumb and forefinger
form a circle) means
* fine, or O.K. in most cultures,
* zero or worthless in some parts of Europe
* money in Japan
* an insult in Greece, Brazil, Italy, Turkey,Russia and some other countries
38
-
8/3/2019 pawan ppt on bodl. l
38/52
FINGERS* Thumb-up means:
* O.K. good job or fine in most cultures,* Up yours! in Australia
* Five in Japan; One in Germany
* Avoid a thumb-up in these countries: Australia,
New Zealand, Greece, Turkey, Iran, Russia, andmost African countries.
39
-
8/3/2019 pawan ppt on bodl. l
39/52
FINGERS* Pointing.
* Pointing with the indexfinger is common inNorth America and
Europe.* But it is considered
impolite in Japan andChina where they favor
using the whole openhand.
* Malaysians preferpointing with thethumb.
40
-
8/3/2019 pawan ppt on bodl. l
40/52
LEGS AND FEET* In Asia, do not point with your toes.
* In Asia and some European countries, putting
feet up on a desk or any other piece of furnitureis very disrespectful.
* Sitting cross-legged, while common in North
America and some European countries, is veryimpolite in other parts of the world.
41
-
8/3/2019 pawan ppt on bodl. l
41/52
LEGS AND FEET
* In most Asian countries, a solid and balancedsitting posture is the prevailing custom. Sitting
cross-legged shows the sign of disrespect.* In the Middle East and most parts of Asia,
resting the ankle over the other knee riskspointing the sole of your shoe at another person,
which is considered a rude gesture.
42
-
8/3/2019 pawan ppt on bodl. l
42/52
WALKING*Walking can reflect many characteristics
of a culture. For example,
* In parts of Asia and some of the MiddleEastern countries, men who are friends maywalk holding each others hand.
* In Japan and Korea, older women commonly
walk a pace or two behind male companion.* Asians often regard Western women as bold
and aggressive, for they walk with a longer gaitand a more upright posture.
43
-
8/3/2019 pawan ppt on bodl. l
43/52
Nonverbal
behavior interpretation
Brisk ,erect walk
Arms crossed onchest
Hands clasped behind
back Tapping fingers
Sitting with legscrossed, foot kicking
slightly
Confidence
Boredom Defensiveness
Anger ,frustration ,
apprehension impatience
44
-
8/3/2019 pawan ppt on bodl. l
44/52
Effective use of Body Language Mind the body-talk
Be careful with the handshake
Establish good eye contact
We must be ourselves
Graceful movement
45
-
8/3/2019 pawan ppt on bodl. l
45/52
Advantages of Body Language Easily visible aspect of communication.
Adds intensity to the process ofcommunication
Improves the overall atmosphere andlooks of organization.
46
-
8/3/2019 pawan ppt on bodl. l
46/52
Disadvantages of Body language Non-verbal communication
People from different backgrounds andcultures
No use , if listener is inattentive.
Ineffective in large gathering.
47
-
8/3/2019 pawan ppt on bodl. l
47/52
FOR ALL OF US
Becoming sensitive to the clues of
body language can help uscommunicate more effectivelywith persons/students.
48
-
8/3/2019 pawan ppt on bodl. l
48/52
We can understand whatpeople/students are saying evenwhen they are not talking.
We can sense whenperson/students are silent and
digesting information, or whenthey are silent and confused.
49
-
8/3/2019 pawan ppt on bodl. l
49/52
We can share feelings too strongor too difficult to be expressed inwords,
Or decode secret messagespassing silently from person toperson,
50
-
8/3/2019 pawan ppt on bodl. l
50/52
And we may spot contradictions
between what students say andwhat they really mean.
Finally, we can learn to be moresensitive to our own bodies to seehow they express our feelings and to
see ourselves as others see us.
51
-
8/3/2019 pawan ppt on bodl. l
51/52
We do not havebodies; we areour bodies.
52
-
8/3/2019 pawan ppt on bodl. l
52/52
THANKS! AND ..YOUR
thoughts
experiences questions