paying council tax top task workshop for 'better connected 2012
DESCRIPTION
Presentation for paying council tax top tasks workshop at a Socitm Insight event in September 2011TRANSCRIPT
- 1. Top tasks forBetter connected 2012Pay council tax John FoxBetter connected reviewer@x333xxx
2. Id like to pay my council tax1. Does a Google search find the information I want?2. Does the home page lead me to the task?3. What are the options for paying my council tax?4. Can I complete my task? 15 Sep 2011 Top tasks for Better connected 2012 2 3. Does a Google search findthe information I want?Id like to pay my council tax15 Sep 2011 Top tasks for Better connected 2012 3 4. Which would you choose? Comhairle nan Eilean Siar15 Sep 2011 Top tasks for Better connected 20124 5. Clearer results, more clues Aberdeen City 15 Sep 2011 Top tasks for Better connected 2012 5 6. Great results, on the nail West Dorset DC 15 Sep 2011 Top tasks for Better connected 20126 7. Does the home page leadme to the task?Id like to pay my council tax15 Sep 2011 Top tasks for Better connected 2012 7 8. What to click? Charnwood BC 15 Sep 2011 Top tasks for Better connected 20128 9. Where next?Charnwood BC15 Sep 2011 Top tasks for Better connected 20129 10. Homepage task list fab! Aberdeen City 15 Sep 2011 Top tasks for Better connected 2012 10 11. Issues outwith direct council control Ongoing issuewith Civica over titlingAberdeen City15 Sep 2011 Top tasks for Better connected 2012 11 12. What are the options forpaying council tax?Id like to pay my council tax15 Sep 2011 Top tasks for Better connected 2012 12 13. Theres a council tax link Argyll & Bute 15 Sep 2011 Top tasks for Better connected 2012 13 14. Different ways to payRelevance ofgraphic? Argyll & Bute 15 Sep 2011 Top tasks for Better connected 2012 14 15. No mention of council tax. Shall Iclick Pay for it?Council tax? LB Sutton 15 Sep 2011 Top tasks for Better connected 201215 16. Intriguing linksLB SuttonMmmm, whats this?15 Sep 2011 Top tasks for Better connected 2012 16 17. OK, so how *do* I pay it? 15 Sep 2011 Top tasks for Better connected 2012 LB Sutton 17 18. Can I complete my task?Id like to pay my council tax15 Sep 2011 Top tasks for Better connected 2012 18 19. Can I complete the task? Are obstacles thrown in my way? Am I notified of the different ways topay? Is any online form used easy tocomplete? Am I asked to provide (seemingly)unnecessary information? 03/09/12 Top tasks for Better connected 2012 19 20. 15 Sep 2011 Top tasks for Better connected 2012 Northumberland 20 21. 15 Sep 2011 Top tasks for Better connected 2012 Northumberland 21 22. Top tasks for Better connected 2012Pay council tax: Q&A [email protected]@x333xxx