payment service guideline - shinhan.com.vn · select menu “qr code payment” log in to use qr...

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PAYMENT SERVICE GUIDELINE QR - VNPAY

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Page 1: PAYMENT SERVICE GUIDELINE - shinhan.com.vn · Select menu “QR Code payment” Log in to use QR code payment service • Agree for “SOL” to use phone camera for QR code scan

PAYMENT SERVICE GUIDELINE

QR - VNPAY

Page 2: PAYMENT SERVICE GUIDELINE - shinhan.com.vn · Select menu “QR Code payment” Log in to use QR code payment service • Agree for “SOL” to use phone camera for QR code scan

1. First scan–QR PIN register

2. QR PIN management

3. QR code scanning transaction

Page 3: PAYMENT SERVICE GUIDELINE - shinhan.com.vn · Select menu “QR Code payment” Log in to use QR code payment service • Agree for “SOL” to use phone camera for QR code scan

1. FIRST SCAN- QR PIN REGISTER

Select menu “QR Code

payment”

Log in to use QR code payment

service

• Agree for “SOL” to use phone camera for

QR code scan.

• Click if customer wants to use fingerprint

as authentication method instead of QR

PIN

* QR PIN: 6 characters, set up by customers when using QR code for the first time to authenticate when using QR code scanning transaction.

1 2 3

3

Page 4: PAYMENT SERVICE GUIDELINE - shinhan.com.vn · Select menu “QR Code payment” Log in to use QR code payment service • Agree for “SOL” to use phone camera for QR code scan

Enter QR PIN Number Re-confirm QR-PIN number

Re- authenticating by current security devices verification (A-OTP, M-OTP..)

4

1. FIRST SCAN- QR PIN REGISTER

4 5 6

Page 5: PAYMENT SERVICE GUIDELINE - shinhan.com.vn · Select menu “QR Code payment” Log in to use QR code payment service • Agree for “SOL” to use phone camera for QR code scan

5

2. QR PIN MANAGEMENT

Choose “Change QR PIN” for changing current QR PIN.

Enter new QR PIN number Re-confirm QR-PIN number1 2 3

Page 6: PAYMENT SERVICE GUIDELINE - shinhan.com.vn · Select menu “QR Code payment” Log in to use QR code payment service • Agree for “SOL” to use phone camera for QR code scan

6

2. QR PIN MANAGEMENT

Re- authenticating by current security devices verification (A-OTP, M-OTP..)

Finish4 5

Page 7: PAYMENT SERVICE GUIDELINE - shinhan.com.vn · Select menu “QR Code payment” Log in to use QR code payment service • Agree for “SOL” to use phone camera for QR code scan

7

2. QR PIN MANAGEMENT

Choose “ Reset QR PIN”

(Reset QR PIN in case

current QR PIN was being

lost)

Temporary authentication

code (6 characters) will be

sent to registered

customer’s phone number

or email

Input the correct

temporary authentication

code

• Valid time: 3 min1 2 3

Page 8: PAYMENT SERVICE GUIDELINE - shinhan.com.vn · Select menu “QR Code payment” Log in to use QR code payment service • Agree for “SOL” to use phone camera for QR code scan

8

2. QR PIN MANAGEMENT

Enter new QR PIN number Re-confirm QR-PIN numberRe- authenticating by current security devices verification (A-OTP, M-OTP..)4 5 6

Page 9: PAYMENT SERVICE GUIDELINE - shinhan.com.vn · Select menu “QR Code payment” Log in to use QR code payment service • Agree for “SOL” to use phone camera for QR code scan

9

Choose “QR Code Payment”Customers need to log in

to use QR Code Payment

Service

QR code scanning from

stores or QR code in mobile

phone’s photos

3. QR CODE SCANNING

TRANSACTION

1 2 3

Page 10: PAYMENT SERVICE GUIDELINE - shinhan.com.vn · Select menu “QR Code payment” Log in to use QR code payment service • Agree for “SOL” to use phone camera for QR code scan

10

Type 1: Dynamic QR

code: QR code integrated

price

Loại 2: Static QR Code:

After scanning QR code,

customer needs to input

the amount

Customers could choose the

other payment account

instead of default payment

account.

3. QR CODE SCANNING

TRANSACTION

4 65

Page 11: PAYMENT SERVICE GUIDELINE - shinhan.com.vn · Select menu “QR Code payment” Log in to use QR code payment service • Agree for “SOL” to use phone camera for QR code scan

11

3. QR CODE SCANNING

TRANSACTION

Using QR PIN or

fingerprint to confirm the

transaction

- Maximum number of incorrect QR PIN:

3 times

- Maximum time for QR code scanning

transaction: 5 mins

7 8Confirm the transaction

amount

Page 12: PAYMENT SERVICE GUIDELINE - shinhan.com.vn · Select menu “QR Code payment” Log in to use QR code payment service • Agree for “SOL” to use phone camera for QR code scan

THANK YOU