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TRANSCRIPT
Lunch and refreshments will be provided to all the attendees on both days of training.
Who Should Attend?The course is designed for professionals with some prior exposure to VoIP telephony and enterprise PBX deployments.
� Individuals/organizations selling, con�guring & deploying enterprise communication systems� IT professionals deploying & maintaining PBX systems for their organizations� Telecom/IT professionals� Service providers’ technical personnel for deploying & supporting end users
Prerequisites� Familiarity with computer communication systems & concepts� Familiarity with SIP protocol & other commonly used communication protocols� Basic understanding of VoIP, traditional telephony systems & TCP/IP networking
PBXact UCTECHNICAL TRAINING
When: Jan. 31st - Feb. 1st, 2017
Where: Robert Denholm House, Bletchingley Road, Nut�eld, UK
The Robert Denholm House is within easy reach of London, about an hour away from the Heathrow airport and only 30 minutes from the Gatwick airport.
U N I F I E D C O M M U N I C A T I O N S
UC
ObjectivePBXact UC training is designed to get you ready to sell, con�gure and deploy Sangoma’s most comprehensive enterprise business communication solutions. The training will highlight product introductions and speci�cations, important deployment architecture and strategies, use cases, installation, implementation techniques and troubleshooting skills.
At the end of the 2-day course, you will be able to independently set up and con�gure a FreePBX system including trunking, phones, extensions and lots of other call �ow items. The course will give you hands-on skills and con�dence to install and con�gure these Sangoma products.
The training was very rich in content and the trainer was exceptionally good. A better knowledge of the product will help in implementation of solutions based on Sangoma products more effective.” - Mario Matinelli-IT AND GENERAL LTD
Worth£680
PBXact UC 10
s300
s500
Training Fee£899 + VAT
If you are a long-standing Sangoma customer and looking for a discount on the training fee, please write to Simon Horton, Director – Product Management and Product Marketing, and also the organizer of the PBXact UC Training in the UK. Simon Horton can be reached at [email protected].
Training KitEach student will be equipped with their ownhardware (and get to keep the gear).
The kit includes:
� 1 X PBXact UC 10� 1 X Sangoma s300 IP Phone� 1 X Sangoma s500 IP Phone
The kit is worth £680 and will be given FREEto the attendants of the training.
Course Timings
Day 1
Day 2
Break
1. Course Intro - 15 mins
2. Sangoma Corp Intro - 15 mins
3. PBXact UC Intro - 45 mins
9:00 - 10:15 AM
1. PBX Structure Intro - 15 mins
2. Initial Setup - 45 mins
3. PBXact Basic / Advanced Modes Intro - 45 mins
4. Extensions I - 45 mins
10:45 - 12:30 PM
1. Extensions II - 45 mins
2. Trunks - 60 mins
3. Distributed Calling I - 75 mins
Lunch
1:30 - 4:30 PM
Lunch
1. Day 1 Recap - 15 mins
2. Distributed Calling II - 15 mins
3. Administration I - 60 mins
9:00 - 10:30 AM
1. Phone Features - 60 mins
2. Other Features - 30 mins
11:00 - 12:30 PM
Break
1. Other Features - 30 mins
2. User Control Panel - 60 mins
1:30 - 3:00 PM
PBXact has everything you ever need in a UC solution. The training made it easy to navigate through the various features of PBXact”. - Dave Clayton-Trading System Support LTD
PBXact UC a quite powerful solution with lot of features that we can use in a VOIP environment. The PBXact UC Training has got me all set to install/con�gure the solution for our customers.” - Guillaume Deltenre-AP Consulting
© 2016 Sangoma Technologies. All Rights Reserved
Detailed Course Outline
1. PBX Product Lineup
2. Phone Lineup
3. High Level Featrue Intro
4. Telephony Support
5. Administration
6. UCP
7. Support
PBXact UC Intro
1. Initial Setup
2. Extensions
3. Trunks
4. Distributed Calling - IVR, Ring Groups
5. LAB - Initial Setup
PBX Structure Intro
PBXact Basic / AdvancedModes Intro
1. Create Extensions
2. EndPoint Manager (EPM)
3. Mapping Phones to PBX
4. Directing Phones to PBX
5. User Management
6. Sangoma Phone Interface
7. Phone Apps
Extensions
2. Queues
3. Call Flow Control
1. IVRs
Distributed Calling
1. Languages
2. Company Directory
3. Contact Manager
4. Backup & Restore
Administration
1. Follow Me
2. Call Park
Phone Features
1. Paging
2. Conference Rooms
Other Features
User Control Panel
1. OOBE
2. Portal
3. Search Bar
4. Updates
5. LAB - Initial Setup
Initial SetupCourse Intro
Sangoma Corp Intro
3. Outbound Routes
1. SIP Trunks
2. Inbound Routes
Trunks
Good product overview and relevant training material. The training is going to be very helpful in future deployments of PBXact products to my customers. Highly customizable feature of PBXact are impressive” - Wayne Hopwood-Trading System Support LTD