eliminating personal alarms and reducing fallsc.ymcdn.com/.../personal_alarms_2015.pdftypes of...

16
8/23/2015 1 Kettles Healthcare Consulting, LLC © 2015 Kettles Healthcare Consulting, LLC © 2015 Linda Kettles, RN RAC - CT Nurse Consultant [email protected] www.kettleshealthcareconsulting.com Kettles Healthcare Consulting, LLC © 2015 Of the 1.6 million residents in U.S. nursing homes, approximately half fall annually. About 1 in 3 of those who fall will fall two or more times in a year. USDHHS – AHRQ “Falls Management Program”

Upload: lyduong

Post on 07-Mar-2018

213 views

Category:

Documents


1 download

TRANSCRIPT

Page 1: Eliminating Personal Alarms and Reducing Fallsc.ymcdn.com/.../Personal_Alarms_2015.pdfTypes of personal alarms: Pressure sensitive pads placed under the resident when they are sitting

8/23/2015

1

Kettles Healthcare Consulting, LLC © 2015

Kettles Healthcare Consulting, LLC © 2015

Linda Kettles, RN RAC-CTNurse [email protected]

www.kettleshealthcareconsulting.com

Kettles Healthcare Consulting, LLC © 2015

Of the 1.6 million residents in U.S. nursing homes, approximately half fall annually.

About 1 in 3 of those who fall will fall two or more times in a year.

USDHHS – AHRQ “Falls Management Program”

Page 2: Eliminating Personal Alarms and Reducing Fallsc.ymcdn.com/.../Personal_Alarms_2015.pdfTypes of personal alarms: Pressure sensitive pads placed under the resident when they are sitting

8/23/2015

2

Kettles Healthcare Consulting, LLC © 2015

Reduced quality of life.

Increased fear of falling and restriction of activities.

Decreased ability to function.

Serious injuries.

Increased risk of death.

USDHHS – AHRQ “Falls Management Program”

Kettles Healthcare Consulting, LLC © 2015

According to data from the U.S. Centers for Disease Control and Prevention, about 1,800 elderly nursing home residents die each year from injuries sustained in falls.

Thousands more suffer serious injuries, such as broken hips.

Hard to quantify exact

number due to the

“official cause of death”.

Kettles Healthcare Consulting, LLC © 2015

Increased paperwork for staff.

Increased levels of care required for residents.

Poor survey results.

High insurance premiums.

Lawsuits.

Page 3: Eliminating Personal Alarms and Reducing Fallsc.ymcdn.com/.../Personal_Alarms_2015.pdfTypes of personal alarms: Pressure sensitive pads placed under the resident when they are sitting

8/23/2015

3

Kettles Healthcare Consulting, LLC © 2015

Alerting devices designed to emit a loud warning signal when a person moves.

Types of personal alarms:Pressure sensitive pads placed under the resident when they are sitting on chairs, in wheelchairs or when sleeping in bed.

A cord attached directly on the person’s clothing with a pull-pin or magnet adhered to the alerting device .

Sue Ann Guildermann, RN, BA, MA

Kettles Healthcare Consulting, LLC © 2015

Types of personal alarms:Pressure sensitive mats on the floor.

Devices that emit light beams across a bed, chair, doorway.

Sue Ann Guildermann, RN, BA, MA

Kettles Healthcare Consulting, LLC © 2015

Unintentional change in position coming to rest on the ground, floor or onto the next lower surface (e.g., onto a bed, chair, or bedside mat).

The fall may be witnessed, reported by the resident or an observer or identified when a resident is found on the floor or ground.

RAI Manual Page J-27

Page 4: Eliminating Personal Alarms and Reducing Fallsc.ymcdn.com/.../Personal_Alarms_2015.pdfTypes of personal alarms: Pressure sensitive pads placed under the resident when they are sitting

8/23/2015

4

Kettles Healthcare Consulting, LLC © 2015

Falls include any fall, no matter whether it occurred at home, while out in the community, in an acute hospital or a nursing home.

Falls are not a result of an overwhelming external force (e.g., a resident pushes another resident).

An intercepted fall occurs when the resident would have fallen if he or she had not caught him/herself or had not been intercepted by another person – this is still considered a fall.

Kettles Healthcare Consulting, LLC © 2015

IntrinsicEffects of aging on gait, balance and strength.

Acute medical conditions.

Chronic diseases – pathological fracture.

Deconditioning from inactivity.

Undesirable reactions.

Poor safety awareness.

Medication side effects.

Kettles Healthcare Consulting, LLC © 2015

ExtrinsicEnvironmental hazards.

Unsafe equipment.

Unsafe personal care items.

Page 5: Eliminating Personal Alarms and Reducing Fallsc.ymcdn.com/.../Personal_Alarms_2015.pdfTypes of personal alarms: Pressure sensitive pads placed under the resident when they are sitting

8/23/2015

5

Kettles Healthcare Consulting, LLC © 2015

Unmet needs

Personal History

Cultural Significance

Kettles Healthcare Consulting, LLC © 2015

Orient to Call Light

Verbal Reminders

“Close Observation”

q15 – q30 – q1 hour checks

Medication Changes

Personal Alarms

Restraints

Kettles Healthcare Consulting, LLC © 2015

“’Physical Restraints’ are defined as any manual method or physical or mechanical device, material, or equipment attached or adjacent to the resident’s body that the individual cannot remove easily WHICH RESTRICTS FREEDOM OF MOVEMENT or normal access to one’s body”

Page 6: Eliminating Personal Alarms and Reducing Fallsc.ymcdn.com/.../Personal_Alarms_2015.pdfTypes of personal alarms: Pressure sensitive pads placed under the resident when they are sitting

8/23/2015

6

Kettles Healthcare Consulting, LLC © 2015

CFR483.13(a) – F221: “The resident has the right to be free from any physical or chemical restraints imposed for purposes of discipline or CONVENIENCE, and not required to treat the resident’s medical symptoms.”

Kettles Healthcare Consulting, LLC © 2015

Chemical – psychotropics

PhysicalE Cushions or lap buddies

Merrywalkers

Seatbelts & Straps

Siderails

Recliners when they prevent rising

Locked wheelchairs (at times)

Kettles Healthcare Consulting, LLC © 2015

Bruises

Pressure ulcers

Respiratory & cardiovascular complications

Urinary incontinence and constipation

Increased dependence in activities of daily living

Impaired muscle strength and balance

Increased agitation

Increased risk for mortality caused by strangulation or as a consequence of serious injuries—for example, fracture, head trauma

Page 7: Eliminating Personal Alarms and Reducing Fallsc.ymcdn.com/.../Personal_Alarms_2015.pdfTypes of personal alarms: Pressure sensitive pads placed under the resident when they are sitting

8/23/2015

7

Kettles Healthcare Consulting, LLC © 2015

Studies have shown that the use of personal alarms can promote -

Pain

Skin breakdown

Incontinence

Negative reactions

Depression

And the biggie….FALLS!!!

Kettles Healthcare Consulting, LLC © 2015

Residents may get up to get away from the noise. We are taught to run FROM alarm sounds!

Residents may not move at all to avoid triggering the noise.

How do YOU feel at the end of the day after sitting in an all day conference like this one?

Kettles Healthcare Consulting, LLC © 2015

Sundowners is thought to be a result of the accumulation of stimuli throughout the dayHow often do residents remove/disable/break alarms? Why?How often do they protest verbally and physically when you re-attach an alarm? Why do we ignore their wishes on this subject?

Page 8: Eliminating Personal Alarms and Reducing Fallsc.ymcdn.com/.../Personal_Alarms_2015.pdfTypes of personal alarms: Pressure sensitive pads placed under the resident when they are sitting

8/23/2015

8

Kettles Healthcare Consulting, LLC © 2015

“The family want us to use it.”

“We don’t know what else to do.”

“It prevents a resident from falling.”

“It warns us that they’re moving and about to fall.”

“It gets me there faster if they’re on the floor.”

SO WHY ARE THERE STILL FALLS???

Kettles Healthcare Consulting, LLC © 2015

Kettles Healthcare Consulting, LLC © 2015

Change is

SCARY!

Page 9: Eliminating Personal Alarms and Reducing Fallsc.ymcdn.com/.../Personal_Alarms_2015.pdfTypes of personal alarms: Pressure sensitive pads placed under the resident when they are sitting

8/23/2015

9

Kettles Healthcare Consulting, LLC © 2015

Kettles Healthcare Consulting, LLC © 2015

Staff must be onboard first!

Families next (plenty of fear there)

Pick a small resident group to start

Stay in contact with all involved

Track your results

Analyze not-so-desirable outcomes

Celebrate success publically

DON’T GIVE UP!!

Kettles Healthcare Consulting, LLC © 2015

You must provide staff with comprehensive education on what you are trying to accomplish. If they don’t understand, they will feel unfairly burdened with yet another “fad” that administration has dreamed up. Fear will take over, creating resistance to change.

Page 10: Eliminating Personal Alarms and Reducing Fallsc.ymcdn.com/.../Personal_Alarms_2015.pdfTypes of personal alarms: Pressure sensitive pads placed under the resident when they are sitting

8/23/2015

10

Kettles Healthcare Consulting, LLC © 2015

….Love their family members. Often times, their decisions and perceptions are slanted by fear, misperception & guilt. It is up to you to provide them with the tools to help them make informed decisions.

Kettles Healthcare Consulting, LLC © 2015

Shouldn’t be a form letter, in the newsletter, via email or text

SHOULD be a face to face conversation with resident, loved ones, and direct care staff present whenever possible

Should give families a defined plan & timeline, & an open line of communication

Kettles Healthcare Consulting, LLC © 2015

Page 11: Eliminating Personal Alarms and Reducing Fallsc.ymcdn.com/.../Personal_Alarms_2015.pdfTypes of personal alarms: Pressure sensitive pads placed under the resident when they are sitting

8/23/2015

11

Kettles Healthcare Consulting, LLC © 2015

Kettles Healthcare Consulting, LLC © 2015

Kettles Healthcare Consulting, LLC © 2015

Start with a neighborhood/defined area.

QA meeting to establish plan, responsible staff & timeline.

Commit to at least 3 months no matter what the initial outcomes are.

Make sure everyone is informed.

Care plan and document steps.

Interview staff, family & residents frequently.

Page 12: Eliminating Personal Alarms and Reducing Fallsc.ymcdn.com/.../Personal_Alarms_2015.pdfTypes of personal alarms: Pressure sensitive pads placed under the resident when they are sitting

8/23/2015

12

Kettles Healthcare Consulting, LLC © 2015

Don’t just remove alarms and leave staff wondering what to do.

Try a few residents per week.

Meet with direct caregivers to identify resident habits and preferences.

MAKE A PLAN!!!

Kettles Healthcare Consulting, LLC © 2015

FALL REDUCTION STRATEGIES This list is not all-inclusive. Strategies must be individualized to each person. A root cause

analysis of every fall should be completed prior to any intervention.

R/O acute illness/infection Offer food and fluids during the middle of the night

Urine dipstick test Maintain pathways free of obstruction

Assess bowel (bowel sounds, distention, tenderness, last BM)

Observe use of furniture with wheels, replace if used for support

Blood glucose monitoring (even for people without a diagnosis of diabetes)

Use wheelchair for transportation only – move to a recliner for prolonged sitting

Orthostatic B/P for 3-7 days Anti-tipping device on wheelchair

R/O pain issues: schedule pain meds, especially for people with dementia

Place riser on toilet

Reduce medications as much as possible in consultation with PCP, RPH, resident/family

Commode without wheels at bedside

PT screening/consult OT screening/consult

Walking/exercise schedule 1:1 with resident

Inspect assistive device Increase monitoring during acute illness

Inspect vision appliance Increase monitoring post-fall Reassess bowel and bladder needs Review and revise individualized

toileting plan

Provide rest areas in walking areas Non-slip strips on floor

Provide assistance to the bathroom immediately following meals

Floor mat beside bed

Engaging, meaningful activity Low bed Assist to regular chair or bed when in room

Call light in reach (verify it is the correct type of device)

Offer food and fluids. Be aware of time and cues that the person is hungry

Appropriate non-slip footwear

Consider the use of hipsters Alternating hourly checks between CNAs and nurses

Offer distraction of interest (reading materials, dog/cat)

Music of choice via radio, MP3 player and headphones

Kettles Healthcare Consulting, LLC © 2015

As people receive care from the same staff members, relationships are built, and staff learn the habits and preferences of the individual

Page 13: Eliminating Personal Alarms and Reducing Fallsc.ymcdn.com/.../Personal_Alarms_2015.pdfTypes of personal alarms: Pressure sensitive pads placed under the resident when they are sitting

8/23/2015

13

Kettles Healthcare Consulting, LLC © 2015

Survey myth: everyone who is incontinent must be changed every 2 hours all day and night

Reality: Extra absorbent incontinence products wick moisture away from the body.

Tissue tolerance testing evaluates each individual’s needs so an appropriate care plan can be developed and implemented.

Kettles Healthcare Consulting, LLC © 2015

Identify what the person likes to do

Take her for walks out of doors – or indoors if necessary

Reduce time spent sitting and doing nothing – get up and dance!

Consider 15 minutes of fame – The solution to individualized activities!!!

Kettles Healthcare Consulting, LLC © 2015

Excessive noise will increase

secretion of the stress hormone,

cortisol. When startled or

stressed, people try to get away from it.

Don’t have the TV on all the time

No overhead paging

No yelling down the hall to other staff

Consider “white noise” or soothing music playing softly in the background

Page 14: Eliminating Personal Alarms and Reducing Fallsc.ymcdn.com/.../Personal_Alarms_2015.pdfTypes of personal alarms: Pressure sensitive pads placed under the resident when they are sitting

8/23/2015

14

Kettles Healthcare Consulting, LLC © 2015

No alarms on any new resident

No alarms on any resident who does not currently have one on

If resident has not fallen in ____(30) days

If resident has a history of removing alarms

If alarm appears to scare, agitate, or confuse resident

If resident has fallen with an alarm on, do not put it back on

Kettles Healthcare Consulting, LLC © 2015

“All restraints and/or alarms will be removed by _________ (date.)”

Kettles Healthcare Consulting, LLC © 2015

Compare results with previous 3 months

Look at types of falls & injuries, not just numbers

Analyze each fall for root cause. Don’t allow knee jerk reactions of blaming lack of alarms. If a resident trips and falls walking down the hall, an alarm wouldn’t have helped.

Page 15: Eliminating Personal Alarms and Reducing Fallsc.ymcdn.com/.../Personal_Alarms_2015.pdfTypes of personal alarms: Pressure sensitive pads placed under the resident when they are sitting

8/23/2015

15

Kettles Healthcare Consulting, LLC © 2015

What is the root cause of the fall?Need to use the bathroom?

Pain?

Sitting too long in the same chair?

Boredom? Loneliness?

Hallucinations? Delusions?

Hazard?

Medications?

Position of her personal items?

Kettles Healthcare Consulting, LLC © 2015

Standard Of Practice

Always ask the person what they were trying to do – even with cognitive impairment

Immediate responders should implement a new intervention, if appropriate

IDT should discuss the incident to validate or change the intervention

Create an individualized plan of care

Kettles Healthcare Consulting, LLC © 2015

Page 16: Eliminating Personal Alarms and Reducing Fallsc.ymcdn.com/.../Personal_Alarms_2015.pdfTypes of personal alarms: Pressure sensitive pads placed under the resident when they are sitting

8/23/2015

16

Kettles Healthcare Consulting, LLC © 2015

MASSPRO the Quality Improvement Organization for Massachusetts, Nursing Home Initiative: “Nursing Home Alarm Elimination Program: It’s Possible to Reduce Falls by Eliminating Resident Alarms.” Website publication: http://www.masspro.org/NH/docs/casestudies/Alarm%20Elim%20CS%20Sept%2006.pdf

CMS 2007 satellite broadcast training. For more information about the detriments of alarms in terms of their effects on residents see the 2007 CMS satellite broadcast training, “From Institutionalized to Individualized Care.” For an excerpt on alarm reduction, see website: http://www.bandfconsultinginc.com/Site/Free_Resources/Entries/2009/7/2_Eliminating_Alarms_~_Reducing_Falls.html

June 2010 Quality In Action Newsletter article, “What’s That Noise? An Account of the Journey to an Alarm Free Culture” By Morgan Hinkley, Administrator of Mala Strana Health Care Center, an AHCA Bronze Quality Award winning facility, September 2011

Kettles Healthcare Consulting, LLC © 2015