penny power obe | building trust online | trust conference 2014

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Copyright © 2014 Scredible PLC. All Rights Reserved. Building TRUST Online Penny Power OBE @pennypower

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Penny Power OBE shares the importance of building Trust online and offers guidance on how you can improve connection and engagement at the Trust Conference 2014

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Page 1: Penny Power OBE | Building Trust Online | Trust Conference 2014

Copyright © 2014 Scredible PLC. All Rights Reserved.

Building TRUST OnlinePenny Power OBE

@pennypower

Page 2: Penny Power OBE | Building Trust Online | Trust Conference 2014

My story-my anchor!

Page 3: Penny Power OBE | Building Trust Online | Trust Conference 2014

Its all about..

Relationships

Page 4: Penny Power OBE | Building Trust Online | Trust Conference 2014

Copyright © 2014 Scredible PLC. All Rights Reserved.

MASLOW’S HIERARCHY OF NEEDS

• Growth needs and deficiency needs

• Needs must be met at one level before one can move to higher levels

Page 5: Penny Power OBE | Building Trust Online | Trust Conference 2014

Copyright © 2014 Scredible PLC. All Rights Reserved.

I WANT TO FEEL PART OF A COMMUNITY

I WANT TO FEED MYSELF WITH LEADS

I NEED TO FEEL SAFE SO I CAN VISIT MORE OFTEN

I FEEL LIKE A THOUGHT LEADER – FOUND my VOICE

I AM READY TO BUILD A COMMUNITY AND HELP OTHERS

THE HIERARCHY OF SOCIAL CREDIBILITY

Page 6: Penny Power OBE | Building Trust Online | Trust Conference 2014

Its all about..

Social Capital

Page 7: Penny Power OBE | Building Trust Online | Trust Conference 2014

The individual get’s stronger

• 4.6 million Sole Traders• 2.9m are home workers• 95.5% of UK plc is a Micro Business• And the large companies need to engage to

build their trust• So, whether you are a sole trader, an SME or a

Corporate….

Page 8: Penny Power OBE | Building Trust Online | Trust Conference 2014

The Birth of Social Business

• 1998• Social Business Networking

– Not just social– Not just Business

EcademyA family, a community

Page 9: Penny Power OBE | Building Trust Online | Trust Conference 2014

Its all about..

Permission to be

YOUYour values and beliefs

ONE PERSON

Page 10: Penny Power OBE | Building Trust Online | Trust Conference 2014

The promise of this connected world

YOU

Page 11: Penny Power OBE | Building Trust Online | Trust Conference 2014

www.pennypower.co.uk (no push marketing)

Page 12: Penny Power OBE | Building Trust Online | Trust Conference 2014

Know Me

• What I do

Like Me • Who I am

Follow Me

• Why I do it

Trust Me=

Page 13: Penny Power OBE | Building Trust Online | Trust Conference 2014

It is all about

• Being interested in the other person and serving them

Page 14: Penny Power OBE | Building Trust Online | Trust Conference 2014

LISTEN, LISTEN, LISTEN AND NEVER STOP

Page 15: Penny Power OBE | Building Trust Online | Trust Conference 2014

RIP….. My next lesson

Who you are What you do

Page 16: Penny Power OBE | Building Trust Online | Trust Conference 2014

Power of

Community.. People you believe in and

believe in you

Page 17: Penny Power OBE | Building Trust Online | Trust Conference 2014

Are you and sales person

OR a FRIEND

Page 18: Penny Power OBE | Building Trust Online | Trust Conference 2014
Page 19: Penny Power OBE | Building Trust Online | Trust Conference 2014

But what is your….

Voicein the community

Page 20: Penny Power OBE | Building Trust Online | Trust Conference 2014

Copyright © 2014 Scredible PLC. All Rights Reserved.

MINDSET & LeadORS www.leadors.co

Page 21: Penny Power OBE | Building Trust Online | Trust Conference 2014

Copyright © 2014 Scredible PLC. All Rights Reserved.

Motivation

SkillsI don’t care

Begin enthusiastic

Community ASSET

DOINGCulture block-

Leadership block

Talent/skills of staff or suppliers

INCOME

Culture

TALENT

STRATEGY

SOCIAL DOING WALL

Page 22: Penny Power OBE | Building Trust Online | Trust Conference 2014

SO THIS IS ME NOW…

• Still vulnerable• Still trying…. Very hard• Focusing on Digital Business Britain – Digital

Skills for SME’s• Helping Young people into work• Working with Scredible to support Large

Companies shift into Social

Page 23: Penny Power OBE | Building Trust Online | Trust Conference 2014

Please get in touch@pennypower