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FOURTH PRODUCT ANNOUNCEMENT

People Analytics

Challenges for customers in this area

What is it?• Advanced dashboards and reports in Fourth

Analytics that give a 360-degree view about employees and the workforce.

• More than just demographics and turnover, Fourth Analytics fuses POS transaction data, kitchen management information and customer satisfaction with HR data.

• Removes the need for HR teams to pull together multiple data points, with all information delivered in one place through flexible integration capabilities.

• Also incorporates customer sentiment and employee engagement and will also include employee sentiment soon.

• Bringing together all data for a particular employee to see absences, performance issues, average revenue per check, average clock in times, average tip earnings, penetration of starters, drinks, etc. Managers can then easily compare data with team averages to highlight areas for training.

Difficult to see direct correlation between the policies the organisation puts in place, and the results.

Can be difficult for HR directors to get the facts needed to really lead the people agenda.

Lots of uncertainty about Brexit and its true impact on the business’s workforce.

On top of all this, there’s increasing legislation for hospitality businesses to contend with, including Gender Pay Gap reporting which many businesses have failed to submit by the April 2018 deadline.

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FOURTH PRODUCT ANNOUNCEMENT

• People are the greatest asset, opportunity and threat, and biggest cost for a hospitality business, so it’s essential to fully understand all aspects of the workforce.

• Fourth Analytics uncovers the mysteries of the workforce, unlocking this information like never before.

• Allows businesses to truly understand the impact of employee related projects and policies, and spot trends in the business.

• Allows organisations to establish the real people KPIs that have a direct result on profitability.

• Delivers insightful actions to drive the people agenda, and a more engaged workforce to improve the guest experience, productivity and profitability.

• Employee Balanced Scorecards deliver actionable insights into employee performance in comparison to their colleagues, highlighting training opportunities and ensuring recognition for performance reviews.

• Customers get exceptionally insightful information on the impact of Brexit, Gender Pay Gap reporting, tips and service charges received, performance based on nationality, age, etc.

• Eases compliance with employment legislation, such as Gender Pay Gap reporting, while also giving insight into how tips and service charge payments impact the gender pay gap.

Why is this important for customers?

People Analytics