People FirstSupporting independent living

www.peoplefirstinfo.org.uk

• Easy-to-find information

• Details of local services, products, support organisations and events

• Professionals supported in providing consistent and accessible information and advice.

• meet the requirements of the Care Act to provide comprehensive information about local care and support services....

What the site offers

The Care Act• places a duty on LAs to provide clear and

comprehensive information and advice to the public on all aspects of adult social care and health and a number of associated issues.

• People First is the main vehicle by which the Tri-Borough authorities will look to fulfil this duty

• People First will be at the heart of information and advice for residents and professionals

• We are working with Health colleagues to put more health information on the site

It would be good to get some help looking

after mum, I don’t know

where to look though ..

I like to look after Jim, but I could do with a break. What would he do without me though...

I’m frightened of being increasingly housebound, I don’t want to be stuck indoors too much and get lonely...

I don’t want to approach the Council!

What do people want? Our research shows people think:

Home page

Content page

Organisation page..

Events and what’s on ..

•Pages can be printed off for people + we’re working on a ‘leaflets library’

•Carers, friends, relatives, support workers can assist to access

Not everyone can use the site, but …

• Encourage participation and use of internet in day centres, drop-in centres, libraries

• Encourage people to look at low-level IT courses

How you can help

•Spread the word everyone: tell the people you work with, and support them to access the site when possible. Take a few of our business cards with you

•Tell us about events, activities and organisations which you know of – share your knowledge

•Help us advertise: ask any organisations you have contact with to display posters and distribute cards on our behalf

•Help us get GPs, district nurses and other Health colleagues on board

•And.....

Use the site and feed back to us

• What could we do better?• What have we missed?• What have we done well?• Is it easy to use?• Email: peoplefirst@rbkc.gov.uk

constructive criticism

ideas for improvements