68 Indian Gaming July 2007

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GLI Appoints Three Experienced Professionals toDevelopment Team

Gaming Laboratories International(GLI) has added three highly experiencedtechnical professionals to its team. JoiningGLI as Business Development Represen-tative is Susan Lockett. Lockett comes toGLI from technology company Agilysys,where she worked for nearly 10 years. AtGLI, Lockett will be responsible for tribalgaming commissions in Iowa, Kansas,Michigan, Minnesota and Wisconsin, over-seeing all of the commissions' testing needs.

Lockett has been involved with tribal gaming as an Associate Mem-ber of the National Indian Gaming Association for more than fiveyears. Next month, she will begin her second year as a member ofNIGA's advisory committee.

GLI team member Robert Pagliarolihas been promoted to Business Develop-ment Representative. Previously, Pagliaroliserved in GLI's Quality Control division,and he will bring his back-of-house expe-rience and in-depth technical knowledgeto his new client base in GLI's Arizona andCalifornia territories. Pagliaroli has beenin the gaming industry since 1991, and hasoperator experience on both the tablegames and slots side of the gaming floor.Additionally, he has technical experiencewith Acres and IGT, where he worked in field service.

GLI recently appointed its newest Tribal Gaming Develop-ment Representative, David Zarate. Zaratebrings extensive experience in tribal gam-ing to GLI, having most recently served asDirector of Coeur d’Alene Tribal Gaming,where he developed gaming rules, internalcontrols, procedures and staffing. In hisposition, Zarate directed a large staff andoversaw regulatory compliance for 1,800gaming devices, a 500-seat bingo hall, off-track betting, and he assisted with interpret-ing IGRA and gaming compacts.

Santa Ana Star Casino Hires Jonathon Bartlett asNew PBX Supervisor

Santa Ana Star Casino, one of New Mexico's leading NativeAmerican gaming casinos, hired Jonathon Bartlett as its new PBXSupervisor. Bartlett, who is new to the gaming industry, has nineyears of customer service experience, and is responsible for runningthe PBX system, routing all incoming calls to the appropriatedepartment, and ensuring that all questions regarding the casino andits promotions are answered correctly.

“I wanted to join Santa Ana Star Casino after I visited the Play-ers Club and saw the amount of rewards I earned on my StarRewards Card. I was impressed; the representative who helped meseemed well informed and pleasant. With my customer service expe-rience, I decided to apply and so far this has been an amazing expe-

rience. Santa Ana Star Casino is truly mycasino,” said Bartlett, PBX supervisor forSanta Ana Star Casino.

“Jonathon is one of our younger super-visors and helps to make our workplacemore diverse. His energy and enthusiasmwill allow our guests' experience to exceedtheir highest expectations,” said ConradGranito, general manager for Santa AnaStar Casino.

Black Oak Casino Announces to New Appointments

Named to the post of Black Oak CasinoPublic Safety Manager is twenty-year lawenforcement veteran Chris Harrison.Sergeant Chris Harrison spent twentyyears with the Tuolumne County Sheriff'sDepartment serving in many capacitiesbefore joining the Management Team atBlack Oak Casino.

General Manager Ron Patel welcomedChris, a native of Buckinghamshire, Eng-land to this post with these comments,“Chris brings a wealth of experience in law enforcement to his posi-tion. His broad range of knowledge will add to the already highlevel of safety provided our guests here at Black Oak. Trained lawenforcement personnel, Paramedics, Emergency Medical Techni-cians, and First Responders contribute to make Black Oak Casinoa model for a safe public business environment.”

Named to the post of Director of Support Services at Black OakCasino is former Public Safety Officer and Public Safety Manager,

Aaron Moss. Aaron Moss worked as Cel-lar Supervisor for a large Modesto areaWinery before joining Black Oak Casino inApril of 2001.

Aaron is also a graduate of LeadershipTuolumne County, serves on the board ofthe local American Red Cross Chapter, andis a CPR and First Responder Instructor.

“Aaron has made an invaluable contri-bution to our Public Safety department andhas proven his leadership ability in everyposition he's had since joining our team,”

said Patel, in discussing the selection of Aaron Moss to this post. “Heembodies our core values at Black Oak Casino of hospitality, team-work and community.”

In his new position, Aaron oversees the facilities, human resourcesand public safety departments.”

Roxanne Lucenti Named Director of Hotel Operations

Roxanne Lucenti, formerly Rooms Division Manager for theOneida Indian Nation’s Turning Stone Resort and Casino, hasbeen named Director of Hotel Operations for the resort. In her newposition, she oversees daily operations for all hotel departments,

Aaron Moss

Chris Harrison

David Zarate

Robert Pagliaroli

Susan Lockett

Jonathon Bartlett

July 2007 Indian Gaming 69

including accommodations, front desk,front services, housekeeping and retail,for The Tower and The Lodge (both AAAFour Diamond hotels), the Hotel and theInn at Turning Stone, and Salmon Acres,the Nation’s hunting and fishing lodge inOswego County.

Lucenti joined Turning Stone in 1998as Front Office Manager. She had heldthe same position at the Radisson in Uticabefore coming to Verona. A native ofSchuyler, she worked for Caesar’s inAtlantic City for five years, then moved to Harrah’s in Lake Tahoebefore returning to Central New York.

Lucenti holds a degree in travel and tourism from HerkimerCounty Community College and a math and science degree fromLake Tahoe Community College. She also attended Utica College,majoring in biology.

Two Executive Positions Announced at LVGIFurther strengthening the company's

position and preparing it for excitingfuture development, Las Vegas Gaming,Inc. (LVGI) has named gaming industryleader Jon Berkley as its President/CEO.

Berkley is a long-time industry veteran,most recently serving as Senior Vice Pres-ident and Business Manager of GlobalGaming and Lottery for TransAct Tech-nologies and as a member of the Board ofDirectors and Executive Committee of theGaming Standards Association.

Berkley joins an impressive list of gaming's top names atLVGI, including both former manufacturers and operators,now united to put LVGI at the forefront of innovative gamingtechnology development. Russell Roth will continue his role asChairman of the Board, and Bruce Shepard, who has been act-ing interim CEO, will resume his posi-tion as CFO. Top industry names onLVGI's Board of Directors includeTerry Caudill, Stephen Crystal, RichardIrvine, Bob McMonigle, among others.

Continuing the expansion of itsnotable team of executives, LVGI hasnamed Karen Fisher as Vice Presidentof Business and Product Development.Fisher will evaluate business and prod-uct opportunities and strategies toenhance business growth.

Fisher will build on the momentum of LVGI's PortalVi-sion™ launch. The product was recently named one of the BestConsumer Service Technologies for 2006 in the fourth annualGaming & Technology Awards.

Fisher has been in the gaming industry for more than 25 years.She has held positions in administration, operations, complianceand business and slot product development with GTECH Corporation, Harrah's Entertainment, Konami Gaming, Station

Casinos, Universal Distributing and WMS Gaming. Duringher career, she has managed many successful slot product andtechnology initiatives. Fisher has also owned and operated anadministrative services business in Las Vegas.

Atronic Announces Changesin Corporate Leadership

Atronic International announces sev-eral changes at the executive level of thecorporation. Effective immediately,Thierry Aiglon has been named as ChiefOperating Officer for the Atronic Inter-national Group, including Atronic Systems. Thierry will oversee all Sales,Marketing, Service and Business Devel-opment activities and closely cooperatewith the associated divisions of the company. “Thierry’s experi-ence with the company combined with his strong leadershipskills make him an excellent choice for the COO of Atronic

International,” said Gerhard Burda, CEOof the Atronic Group.

Supporting the further integration ofsystem, machine and content solutions, JonLancaster has been named Sales DirectorAtronic International Group, overseeingall sales activities for both companies,Atronic International and Atronic Systems.At the same time, Anette Jauch has assumedthe position of Marketing Director for theAtronic International Group.

Sylvia Dietz has been named ExecutiveDirector of Global Marketing for Atronic, overseeing the marketingactivities for the company on a global level.

Further, Atronic Americas, LLCannounces the appointment of Ken Bossingham as Chief Operating Officerfor Atronic Americas. Ken will oversee allactivities for North America; includingsales, business development, operations,gaming services, and game design.

Other strategic personnel announce-ments for Atronic Americas include theimmediate appointment of Markus Sten-zer as Chief Financial Officer. In addi-tion, Todd Nash has accepted the position of Vice President ofBusiness Development and Corporate Strategy and will report

to Ken Bossingham.“As Atronic moves forward and contin-

ues to grow as a global organization, it ismy belief that the aforementioned individ-uals are key to the growth and success ofthe company. I have full confidence intheir abilities and look forward to manyfurther joint successes with them,” saidGerhard Burda. (Photos of Jon Lancaster, SylviaDietz and Markus Stenzer were not available atpress time.)

Anette JauchJon Berkley

Karen Fisher

Ken Bossingham

Roxanne Lucenti

Thierry Aiglon

Todd Nash

70 Indian Gaming July 2007

GameLogic Announces Senior ManagementAppointments

GameLogic, Inc. a leading provider of casino player loyalty andcustomer relationship management products, recently announcedthat John E. Taylor, Jr. has been named Chief Executive Officer andMark Herrmann, Chief Operating Officer of the company.

John E. Taylor, who remains the company's president, replacesGameLogic Founder and serial entrepreneur Steven N. Kane, whowill continue to work closely with management as a member ofGameLogic's Board of Directors.

Mark Herrmann, formerly the company's Senior Vice Presidentfor Operations and Product Management has been with the company since its inception and is directly responsible for the creation of, and ongoing operation of, the company's products andservices.

“I'm very proud and excited about what we created at GameLogic,”said Kane. “As a veteran of several startups, it is extremely grati-fying to see your innovations and products achieve market accep-tance. I'm delighted to be able to have the continuing operationsof our business managed by experienced professionals such as Johnand Mark, and I look forward to working with the company as itmoves ahead into its next phase of success.”

“John, Mark and their very talented team of designers and engi-neers are well-positioned to bring Steve Kane's vision to reality,”said John Acres, Chairman of GameLogic's Board of Directors.“GameLogic's products allow casinos to engage their most valuable

players, at home and at work, through the Internet in an entirely legaland entertaining way. Backed by an array of pending patents, Ibelieve GameLogic will be even more important to the future of gambling than the bonusing products we developed at Acres Gaming.”

Black Oak Casino Human Resources Manager,Patrick Dempsey, Speaks at World Research Group Management Conference

Black Oak Casino Human ResourcesManager Patrick Dempsey was invited tojoin a panel of Human Resources expertsrepresenting many Fortune 500 companies,including Honda, Fed Ex, and Met Life, atthe World Research Group's ManagementSeries Conference in Las Vegas, Nevada inJune. The conference featured many speak-ers discussing leveraging return to work programs and initiatives for employees withproven solutions to reduce costs and increaseproductivity.

Dempsey's topic addressed metrics for building an employee-focused return to work program with limited resources. In present-ing his topic Dempsey covered Black Oak's programs involvingimproved individual health programs, return to work programs, andintegration of data from healthcare information with occupationaldata, among other topics. ¨

Patrick Dempsey

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