people over process (agile & beyond)

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@MichaelSahota People ————— Process

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Page 1: People over Process (Agile & Beyond)

@MichaelSahota

People ————— Process

Page 2: People over Process (Agile & Beyond)

@MichaelSahota

Agile is about People

Page 3: People over Process (Agile & Beyond)

Where Does Agile Come from?

Let’s Look at the Source.

Page 4: People over Process (Agile & Beyond)
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Credit:(h*p://www.krivitsky.com/2011/10/offshore:outsourcing:and:agile.htmlAlex(Krivitsky

Page 6: People over Process (Agile & Beyond)

Individuals and interactions over processes and tools

Page 7: People over Process (Agile & Beyond)

Individuals and interactions over

processes and tools

Page 8: People over Process (Agile & Beyond)

Individuals and interactions

processes and tools

Page 9: People over Process (Agile & Beyond)

Individuals and interactions

processes and tools

People

Page 10: People over Process (Agile & Beyond)

People

Process

Page 11: People over Process (Agile & Beyond)

People

Process

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People

Process

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People

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We ValuePeople.

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http://wholeheartedmanifesto.org/

Page 16: People over Process (Agile & Beyond)

Sounds nice.

But does this work in the real world?

Page 17: People over Process (Agile & Beyond)

Semco: 20% annual growth for the last 3 decades. Video: https://www.youtube.com/watch?v=USC1RE8jE50

Page 18: People over Process (Agile & Beyond)

“The purpose of work is not to make money.”

- Ricardo Semler

Page 19: People over Process (Agile & Beyond)

“The purpose of work is to make the workers, whether working

stiffs or top executives, feel good about life.”

- Ricardo Semler

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What Does Your Organization Value?

Process People

Page 21: People over Process (Agile & Beyond)

@MichaelSahota

Losing Sight of People = Failure

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Sources:(MulEple(Workshops(with(100’s(of(parEcipants;(Version(One(Survey(h*p://agilitrix.com/2012/08/agile:2012:workshop:results/((

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Copyright VersionOne 2013

It’s Not Working for People

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Weaponizing Agile: The Whip

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Weaponizing Agile: The Shield

http://agilitrix.com/2014/06/stop-using-agile-as-a-whip-and-shield/

Page 26: People over Process (Agile & Beyond)

for Agile?

What is the

Page 27: People over Process (Agile & Beyond)

Whole Product?

Page 28: People over Process (Agile & Beyond)

Agile Mindset

http://www.flickr.com/photos/tza/3214197147

Doing Agile

Being Agile

Agile Practices

VALUE PEOPLE

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Culture is Key

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J B 3C ����������� ������������������   B E D D ����������� ������������������  

J AB ����������� ������������������   E3 D ����������� ������������������  

J0 E ����������� ������������������  0 C

J ECD B����������� ������������������   D����������� ������������������  

J, ����������� ������������������  3D����������� ������������������   B ����������� ������������������  

J 3 D����������� ������������������  

J 3D ����������� ������������������   B 3D D ����������� ������������������  

J D E EC����������� ������������������   3B

Page 30: People over Process (Agile & Beyond)
Page 31: People over Process (Agile & Beyond)

WholeAgile

Culture!Culture!

Culture!

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Where are you going?

Page 36: People over Process (Agile & Beyond)

@MichaelSahota

Value People

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Trust Level

1 10

TRUST NO ONE

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Safety Level

1 10

FEAR

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Openness Level

1 10

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Connection Level1 10

FEAR

ALONE

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Can we measure this?

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TIP: Use 12 Scientifically Proven Questions to Measure Engagement

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Q: At work, do my opinions seem to count?

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Q: Does my supervisor, or someone at work, seem to

care about me as a person?

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How may we experience disengagement?

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Cycle of Disengagement

FEAR

ALONE

TRUST NO ONE

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How do we value people to get engagement?

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SAFETY

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TRUST

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Authentic Connection

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Vulnerability

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“When we see vulnerability in others we call it courage, but when we see it in ourselves

we call it weakness.”

- Brene Brown

Page 53: People over Process (Agile & Beyond)

Brene Brown

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Engagement Cycle (VAST)

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Engagement Cycle (VAST)

What can you do to increase engagement with VAST?

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Engagement Cycle (VAST)

Page 57: People over Process (Agile & Beyond)

@MichaelSahota

People-Friendly Organizations

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Power & Leadership

1 10

FEARCentralized Distributed

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Information Access

1 10

Restricted Transparent

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Planning & Control

1 10

FEARPredict & Control Emergent

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Performance & Compensation

1 10

FEARFEARCentralized Distributed

Page 62: People over Process (Agile & Beyond)

One way to think about culture is...

“How we do things around here to succeed”

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To fully Engage People

… you need to

change Your

Organizational System

Page 69: People over Process (Agile & Beyond)

Consciousness & Trust

FEAR

Engagement & Outcomes

Page 70: People over Process (Agile & Beyond)

Where is your organization now?

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Where may your organization go to succeed?

Page 72: People over Process (Agile & Beyond)
Page 73: People over Process (Agile & Beyond)

@MichaelSahota

People-Centric Change

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“Most well-intentioned change programs

decrease engagement.”

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How do we engage people in change?

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Page 77: People over Process (Agile & Beyond)

Why: A Quality ProductWhy: Collaboration

Why Do We Want Agile?

Workshop: http://agilitrix.com/2014/06/agile-is-not-the-goal-workshop/

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David Hussman

Page 79: People over Process (Agile & Beyond)

COMPASSION

Thich Nhat Hanh

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FEAR

ALONE

TRUST NO ONE

Cycle of Disengagement

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Engagement Cycle (VAST)

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Page 83: People over Process (Agile & Beyond)

Voice of the System

Page 84: People over Process (Agile & Beyond)

Leaders go First

Page 85: People over Process (Agile & Beyond)

Let Go of Outcome

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Let Go of Control

http://agilitrix.com/2014/09/letting-go-of-agile-culture/

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Organic Spread of Ideas

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Freedom to Choose

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“Inviting people to personal transformation is key to the transformation of the whole

organisation.”

- Olaf Lewitz

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Page 91: People over Process (Agile & Beyond)

How Might We Engage People

Inspire(Co:create((Set(Context(&(Outcomes(Request(Experiments(Beg((Treat(like(volunteers)(

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Value All The People

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Let’s Travel Together

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@MichaelSahota

Closing

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Do you….

Feel stuck in an Agile Transformation?

Dream of a better place for your people to work?

Want to love what you do?

Page 96: People over Process (Agile & Beyond)

The Expert in Agile Culture

to

Help You Grow Your Organization

Call me.

If you want …

Page 97: People over Process (Agile & Beyond)

“We thought we were hiring Michael to teach our staff how to 'do agile' but he taught us so much more than that.

We started with an intense but stunningly effective Temenos session for the management team that was crucial to building the trust and connection we

needed to truly function as a team.

He facilitated a series of organizational development workshops that helped us understand and build towards a cultural and organizational context where

agility can thrive and be sustained.

Using a dynamic and highly engaging 'teach by modeling' style throughout, Michael helped us examine our team's values, mission and ambitions, adjust

our structure and move us towards an empowered model of decision-making.

When we finally rolled out Scrum and Kanban training, we were well positioned to support successful adoption.

Michael is a master facilitator who applied expertise, experience, compassion and courage to navigate complex problems with us and put us on the

path to transformation.”

- Soo Kim, Senior Director, Digital Operations, CBC

Page 98: People over Process (Agile & Beyond)

More About Michael~20 years IT

13 years Agile

STRATEGIC PLAY®

!!

Page 99: People over Process (Agile & Beyond)

Contact Michael

Michael(Sahota(Phone:(416.999.3297((Email:([email protected]((Sign(up(for(my(newsle*er(at:(h*p://agilitrix.com