people, product, and place:ia and the convergence of the physical & digital world

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People, Product, and Place: IA and The Convergence of the Physical & Digital World BALANCE JONATHAN MORGAN DIRECTOR OF EMERGING EXPERIENCES @PROMOROCK

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People, Product, and Place:IA and The Convergence of the Physical & Digital World

BALANCE

JONATHAN MORGAN DIRECTOR OF EMERGING EXPERIENCES

@PROMOROCK

1996 desktop computer

2000 feature phone

WHAT IS CONTEXT?

PEOPLE

PRODUCT PLACE

PEOPLE PRODUCTS PLACE

SITUATION, LOCATION, PERSONALITY, PROFICIENCIES,,…

PHYSICAL, DIGITAL, UTILITARIAN, DECORATIVE, …

CITY, DISTRICT, STREET, ROOM, …

SPATIAL, TEMPORAL, SENSORY, SOCIAL & CULTURAL, PSYCHOLOGICAL, ATMOSPHERIC,…

EAST FOURTH STREET DISTRICT CLEVELAND, OHIO

Layout of the Immediate EnvironmentSpatial Temporal Sensory

Social & Cultural Psychological Atmospheric

Volume, Density, Activity, and State of Mind of People

Spatial Temporal Sensory

Social & Cultural Psychological Atmospheric

Trajectory Spatial | Temporal

Orientation Spatial

1 2 3 4 5

Volume Spatial

Density Spatial | Temporal

Interactions: With the Environment Spatial | Temporal | Environmental

Interactions: One-to-one, One-to-many Spatial | Temporal | Social & Cultural | Psychological

Attention Sensory | Psychological

Emotion Psychological Cadence

Spatial | Temporal

Stationary ArtifactsSpatial Temporal Sensory

Social & Cultural Psychological Atmospheric

Patios Spatial

Marquees Spatial

Planters Spatial

Lighting Spatial

Driveway Spatial

Pedestrian Only Walkway Spatial

Tables & Chairs Spatial

Situational Artifacts, Hazards, and Obstacles

Spatial Temporal Sensory

Social & Cultural Psychological Atmospheric

Dog Walkers Spatial | Temporal | Social | Sensory

Bike Traffic Spatial | Temporal | Social | Sensory

Rolling Sign Spatial

Drunk Guy Spatial | Social

Seasonal Planters Spatial

Weather & The UnpredictableSpatial Temporal Sensory

Social & Cultural Psychological Atmospheric

It’s Cleveland. The Weather is a Wild Card. Atmospheric

Sound & SmellSpatial Temporal Sensory

Social & Cultural Psychological Atmospheric

Smell of Food is Everywhere Sensory

Variable Levels and Density of Sound Sensory

CONTEXTUAL INFORMATION IS NOT

CONTEXTTHEN WHAT IS CONTEXT?

PRODUCT PLACE

CONTEXTUAL INFORMATION +

RELATIONSHIPS +

UNDERSTANDING

RELATIONSHIPS

“CONTEXT IS AN AGENT’S UNDERSTANDING OF THE RELATIONSHIPS BETWEEN THE ELEMENTS OF THE AGENT’S ENVIRONMENT”

ANDREW HINTON, UNDERSTANDING CONTEXT: ENVIRONMENT, LANGUAGE, AND INFORMATION ARCHITECTURE

CONTEXTUAL INFORMATION

ENVIRONMENT

UNDERSTANDING

PEOPLE

The most profound technologies are those that disappear. They weave themselves into the fabric of everyday life until they are indistinguishable from it.

Mark Weiser The Computer for the 21st Century 1991

INFORMATION ARCHITECTURE

+CALM TECHNOLOGIES

A SOMEWHAT MESSY PATH

STEVE MANNTIMELINE THROUGH THE YEARS

BEACON ENHANCED APPS

Through the use of readily available technology, we can develop the infrastructure, platform, and product to help the blind safely navigate complex city environments.

Through the use of readily available technology, we can develop the infrastructure, platform, and product to help the blind safely navigate complex city environments.

The most profound technologies are those that disappear. They weave themselves into the fabric of everyday life until they are indistinguishable from it.

Mark Weiser The computer for the 21st Century 1991

IoT + IA

People, Product, and Place:IA and The Convergence of the Physical & Digital World

BALANCE

JONATHAN MORGAN DIRECTOR OF EMERGING EXPERIENCES

@PROMOROCK