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People with reduced mobility Old people People with children Disabled people (permanent or temporary) 80%-85% society

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Information Providing correct information Providing information for all Blind people Visually impaired people Deaf people Hearing impaired people People with mental disability What did she say? ?

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Correct help Personal have to be educated and instructed how to help

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Environment accessibility Let everyone use it. Solution should be usable

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Satisfied customer Correct help Information Accessible environment Attitude Trained personnel

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Coach terminal Bus Destination How much time you need to put person on board WC on the way Information how to get service Providing help to get off the bus

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Latvian Railway We gave advise to Latvian railway company for temporary solution while new trains are coming. 9 stations are accessible We educated personal how to help

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Riga coach terminal 52 staff have been educated about disability issues. There has been made meeting point providing necessary help. 24 persons already used this opportunity.

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Most importantly, thanks to Riga Rotary club, Riga coach terminal started this process in Latvia and showed to others how to provide service for everyone.

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Future

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