perceptions towards college management - a...
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Perceptions towards College Management - A Comparative Study
233
CHAPTER-7
PERCEPTIONS TOWARDS COLLEGE
MANAGEMENT - A COMPARITIVE STUDY
In recent years the use of perceptual measures of students, teachers and principals
in international research activity has been boosted to enquire about various areas of
management. Students’ views on all aspects of their higher education experiences are
now being widely canvassed and regarded as essential to the effective monitoring of
different aspects management of higher education (Hill, 2003). Views of students help in
making judgments regarding effectiveness of management of colleges. Over last decade
or so, many international studies of higher education have taken the students perceptions
as base for arriving at their conclusions.
In the same way, many researchers are of the view that opinion of faculty is also
an effective surveillance tool to determine the management effectiveness. Pashiardis et al.
(2005) reviewed that views of subordinates can be used as a development tool for
evaluation of managers and leaders. Ascertainment of views also indicates enquiry about
satisfaction level of respondents. Views of employees’ satisfaction influences
organizational performance as much as customer (student) satisfaction (Chen et al.,
2006). Satisfaction of teachers of education institutions with the college management can
promote quality of teaching and research.
Besides, it is also pertinent to find out perceptions of principals because
management of colleges depends on how principals themselves perceive the functioning
of management. Perceptions, beliefs and values of principals have a great contribution in
their management approach. Hence, the manner of understanding of management issues
and resultant reactions are ascertained by the principal’s perceptions. This is because
recognizing perceptions and attitudes of principals towards college management is so
essential. So, exploration of perceptions of principals and other members of the college
like students and teachers are very imperative to judge the quality of management.
Gaziel (1996) suggested that attempts to make educational institutions more
effective will themselves be more effective if the perceptions of the parties involved like
teachers, parents, students and evaluators are considered and the rationale behind the
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conceptual clarification among the different parties is based on following three
assumptions:
In the process of introducing management change, there must be conceptual
communication among the involved parties.
The topics of change must be meaningful to those who are expected to introduce
it and those for which they are introduced.
For any change project to succeed, the perceptions of practitioners must not be
divorced from those of researchers, educational policy-makers and other parties
involved.
Views of different groups towards college management are asked because of following
reasons:
Making educational institutions more effective should be guided not only by the
perceptions of the researchers and educational policy makers but also by those of
the groups directly involved in assessing the existing levels of effectiveness of
management of colleges (Gaziel, 1996)
Upward evaluation of administrators can improve the organizational climate and
thus facilitate the improved organizational functioning (Loveland and Whately,
1977).
Evaluating teachers’ satisfaction with college management can benefit both
teachers and educational institutions by increasing organizational productivity,
performance and trust of employees and decreasing absenteeism and turnover of
employees. Teacher satisfaction with the working environment can promote
teaching and research quality (Chen et al., 2006). Dirks and Ferrin (2001)
explained that trust of employees in an organisation results in distinct effects such
as more positive attitudes, higher levels of cooperation, and superior levels of
performance.
Generalization of Views
A similarity of views generalized view of teachers and principals about
effectiveness of college management smoothens and improves the quality of future
planning, policies and agendas of management committee. Dissimilar views of students,
Perceptions towards College Management - A Comparative Study
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teachers and principals about the availability/improvement of a particular factor/activity
of a college may affect effectiveness of the colleges. The overall symptoms of this
situation could give negative impressions on the main results of educational institutions.
Chen et al. (2006) evaluated in their study that employee dissatisfaction with various
aspects of management determines the improvement priority.
The underlying (and guiding) assumption for this study is similar to the project of
Pashiardis et al. (2005) that the effectiveness of a leader is (to a great extent) dependent
on how others view him/her as a leader and how the leaders themselves perceive their
leadership style. Accordingly, the present research is based on the assumption that
effectiveness of management depends on how the management of college is viewed by
others (students and teachers) and the principal (manager) himself as a representative of
the managing committee.
If the responses of students, teachers and principals are not found to be inclined
towards satisfaction with certain areas of college management then either the
management of particular item needs to be improved or there exists a gap in the views of
students, teachers and principals. This gap needs to be covered by knowing the reasons
for the same. The level of satisfaction of students, teachers and principals for college
management and identification of improvement areas are already discussed in chapter 5
and chapter 6.
Hence, emphasis of this chapter is mainly to compare the perceptions of students,
teachers and principals regarding management of colleges to identify the gaps if any. Gap
of views of students, teachers and principals towards certain items of management may
indicate misunderstanding and resultant disputes in the colleges. It could lead to
inefficiency and underutilization of capacities of the faculty. Likewise, if students are
dissatisfied, it certainly could give impact on their academic and other capabilities and
future enrollments. Therefore, uniform views of students, teachers and principals will not
only improve the performance of college rather this will help in easy identification of
ignored or mismanaged areas.
Therefore, in the present chapter an attempt has been made to compare the views
of students, teachers and principals related to management of colleges for promoting
religiousness and trace out if there are any discrepancies. Accordingly, this chapter has
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been divided into two main sections. The main theme of section 7.1 is management of
colleges where subsection 7.1.1 relates to comparison of views of teachers and principals
regarding management of colleges. While section 7.1.2 compares views of students,
teachers and principals concerning some other items related to management of colleges.
Section 7.2 compares the perceptions of students, teachers and principals regarding
management of religiousness in the colleges.
7.1 GENERAL MANAGEMENT OF COLLEGES – A
COMPARATIVE VIEW
Present section compares views of teachers and principals regarding ‘faculty
related aspects’ of college management. And, second part of this section deals with
comparison of views of students, teachers and principals concerning ‘student related
aspects’ of management of colleges.
7.1.1 General Management of Colleges- Comparative View of Teachers
and Principals
Views of teachers and principals have been asked towards college management
(details in chapter 5). Graph 7.1 depicts the comparison of means of students, teachers
and principals. It indicated that teachers are not very satisfactory with the research
environment and faculty motivation in the colleges. Graph 7.1 also indicates that
teachers are comparatively less satisfied than the principals.
To examine the discrepancies (if any) of the views of teachers and principals,
Mann-Whitney U test has been applied. But before applying the test number of
respondents in the groups have been tried to be equalized by reducing the number of
teachers randomly. Method of random numbers by ‘Rv. Bernoulli’ has been used at
probability level of 0.4 to reduce the statements. Finally, 16 teachers and 14 principals
are left for comparisons to be made. The hypotheses of Mann Whitney U test for the
comparison of two independent groups are:
Ho: The two samples come from identical populations
Ha: The two samples come from different populations
Perceptions towards College Management - A Comparative Study
237
Table 7.1 reveals that Mann Whitney U test is found significant for thirteen
items. These items are related to comprehensive strategy for developing learning
material, reporting teachers about new updates of library, advantageous use of
formal/informal groups, sufficiency of office room facilities, availability of
uninterrupted internet facility, outstanding dignitaries called for seminars are beneficial
in upgrading knowledge, adequacy of amount spent on staff development,
consideration of teachers’ suggestion by the management authorities, encouragement of
new ideas of teachers, involvement of teachers in decision making, adequacy of
channels available to express grievances of teachers and redress of the same,
recognition of the teachers contribution and, sufficiency of promotion avenues in the
college. Therefore, null hypothesis cannot be accepted for these items at 10 percent
level of significance. However, for remaining 28 items, null hypothesis is accepted.
It has been noticed that for all the statements where the significant difference of
perceptions of teachers and principals are found, teachers are relatively more
dissatisfied. In sum, teachers are significantly less satisfied than the principals for
nearly one third of items.
Graph-7.1
Comparison of Means of Teachers and Principals regarding College Management
Source: Compiled from Primary Data
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Table 7.1
Results of Mann Whitney U Test
Statements
Mean
Rank
Teachers
Mean
Rank
Principals
Mann-
Whitney
U
Sig.
Teaching Environment
1 The college has good educational environment for
developing academic and intellectual qualities/
capabilities of the teachers.
15.5 15.5 112.0 1.000a
2 There is comprehensive strategy for developing and
disseminating learning material.
18.47 12.11 64.5 .047a
3 The teachers usually get the subject of their
interest/specialization for teaching.
14.47 16.68 95.5 .498a
4 Period and number of breaks after lectures are sufficient. 15.5 15.5 112.0 1.000a
5 Stationary and other relevant important material for
delivering the lecture is provided easily.
15.53 15.46 111.5 .984a
6 Teachers are informed regularly about updated library
collection.
18.88 11.64 58.0 .025a
7 The workload of teachers is excessive. 17.09 13.68 86.5 .294a
8 Teaching work suffers due to ‘other’ work assigned to the
teachers.
14.81 16.29 101.0 .667a
9 Relationship of teachers with students is supportive and
congenial.
16.31 14.57 99.0 .608a
10 Administrative personnel are quite helpful towards the
teaching faculty.
16.72 14.11 92.5 .423a
11 Inter faculty and intra faculty relation is healthy and
favorable.
16.72 14.11 92.5 .423a
12 Staff which is politically connected gets undue favors. 17.16 13.61 85.5 .275a
13 In the selection and promotion of the staff extraneous
factors (other than merit) are involved.
15.41 15.61 110.5 .951a
14 There is an atmosphere of mutual trust and fellow feeling
among the members of the teaching faculty.
16.34 14.54 98.5 .580a
15 Informal/formal groups of students/ teachers are used for
the advantage of college.
18.75 11.79 60.0 .031a
16 Proper monitoring and evaluation is there to keep
teaching and learning material under review.
15.63 15.36 110.0 .951a
17 Platform for overall personality development is available. 16.75 14.07 92.0 .423a
Contd…
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Research Environment
18 Amount of budget spent on research development is
satisfactory.
16.59 14.25 94.5 .473a
19 Separate rooms are available to the teachers. 18 12.64 72.0 .101a
20 Facilities available in the office rooms are sufficient. 18.28 12.32 67.5 .064a
21 Library collection for research in college is sufficient. 16.97 13.82 88.5 .334a
22 Library possesses digital data (CDs, VCDs, Subject
Cassettes)
17.84 12.82 74.5 .120a
23 Uninterrupted internet facility is available. 19.63 10.79 46.0 .005a
24 Sufficient seminars and conferences are organized by the
college.
17.97 12.68 72.5 .101a
25 Outstanding dignitaries called for seminars/guest lectures
are helpful in upgrading knowledge.
18.13 12.5 70.0 .085a
26 Number of articles published by the college teachers is satisfactory.
17.38 13.36 82.0 .224a
27 There is research plagiarism in the college. 16.88 13.93 90.0 .377a
Faculty Motivation
28 Amount spent on staff development is satisfactory in the college.
18.88 11.64 58.0 .025a
29 My suggestions on the well-being of the college are duly considered by the management staff.
19.06 11.43 55.0 .017a
30 Teachers are encouraged to put forward new ideas. 18.34 12.25 66.5 .058a
31 Teachers are involved in decision-making of the college. 20.31 10.00 35.0 .001a
32 Teachers are given adequate channels to express my grievances and grievances are redressed promptly.
20.03 10.32 39.5 .002a
33 Each faculty member gets sufficient chance to attend various seminars, conferences, workshops and refresher courses to update his/her knowledge.
17.84 12.82 74.5 .120a
34 Contributions of teachers are duly recognized by the college through honor, awards and increments etc.
18.75 11.79 60.0 .031a
35 The college assigns duties fairly. 17.47 13.25 80.5 .193a
36 Staff development programs are well planned. 17.22 13.54 84.5 .257a
37 Inductions, training opportunities and support for new teachers are adequate.
17.69 13.00 77.0 .154a
38 Sufficient salary and perks are provided. 17.66 13.04 77.5 .154a
39 Salaries are distributed on due time. 17.94 12.71 73.0 .110a
40 Sufficient promotion avenues are available. 19.47 10.96 48.5 .007a
41 I feel proud to be part of this college. 16.25 14.64 100.0 .637a
Note: * = Significant at 0.01 level; ** = Significant at 0.05 level; ***= Significant at 0.10 level
Source: Compiled from Primary Data
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7.1.2 General Management of Colleges- Comparative Views of
Students, Teachers and Principals
Students, teachers and principals have been approached to ask their views towards
management of colleges (details in chapter 5). The respondents of three groups namely
students, teachers and principals are 335, 88 and 14 respectively. In order to compare the
level of perceptions of three groups and to find the difference (if any) the Kruskal Wallis
Test has been applied. But before applying the test of comparisons, the number of
respondents in each group has been tried to be equalized by randomly reducing the
teachers and students. As per the total number of sampled colleges (16), teachers and
students have been tried to be randomly reduced to sixteen in number. This has been
executed with the help of random numbers by ‘Rv. Bernoulli’. Finally the comparison to
be made is left in fourteen principals, sixteen teachers and sixteen students. The
hypotheses for the comparison of two independent groups are:
Ho: The two samples come from identical populations
Ha: The two samples come from different populations
The application of Kruskal Wallis test helped in pointing out the significant
different perceptions of students, teachers and principals in some statements shown in the
Table 7.2. Different views of students, teachers and principals are found for the
statements related to availability of facilities of multimedia aids to deliver the lecture;
availability of essential equipment in laboratories; ratio between number of students and
equipment available in laboratories; security and discipline; regularity of career
counseling sessions; earlier placement of students; easy admissions of college students in
higher education courses; college encouragement for participation of students in
extracurricular activities; availability of fully-equipped lecture halls; well maintained
staff rooms, committee rooms and study rooms; and sufficiency of recreation facilities in
the college.
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For all these statements students and principals are found lowest and highest
satisfied respectively except statements related to lecture halls, staff rooms, committee
rooms and facilities of recreation in the college where teachers are found more
dissatisfied followed by principals.
7.1.2.1 Pair Wise Comparisons
Application of Kruskal Wallis test has resulted in rejecting the null hypotheses
that three samples come from identical populations but this does not provide where
correctly the difference between the groups lies. This can be concluded from the
Kruskal Wallis test that all the three samples do not come from the identical
populations but one may interested to examine the difference between the specific
groups. Therefore, Dunn’s multi comparison test has been applied to check the
significance of difference between all sets of groups (students vs. teachers, students
vs. principals, teachers vs. principals) to know which particular set of groups cause
the significance of overall Kruskal Wallis value.
Table 7.3 shows the results of Dunn’s multi comparison test. Students have
been found significantly (mean=34.19) dissatisfied with the views of teachers and
principals regarding availability of facilities of projectors/multimedia and; security
and discipline maintained in the college. Dissimilar views of students and principals
are discovered for availability of all essential equipments in laboratories; adequacy of
ratio between number of students and equipments in laboratories; easy admissions of
pass-out students in higher classes and; encouragement of students for participating in
extracurricular activities. Viewpoint of students and teachers are also diverse for fully
equipped lecture halls and; well maintained staff rooms, committee rooms and study
rooms. Teachers are also showing their disagreement with principals for adequacy of
ratio between number of students and equipments in laboratories and availability of
well equipped lecture halls.
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Table 7.2
Results of Kruskal Wallis Test regarding General Management of Colleges
Statements
Mean Rank chi-
square
value
Degrees
of
freedom
Sig. Students Teachers Principals
1 College makes sufficient efforts to cover up the knowledge gaps of students with different
course backgrounds.
25.94 22.38 22 0.919 2 0.632
2 Guest lectures are arranged frequently. 21.09 26.16 23.21 1.265 2 0.531
3 The college pays considerable attention to student’s moral development.
27.59 23.03 19.36 3.327 2 0.190
4 Educational or industrial visits are organized
frequently. 25.69 25.91 18.25 3.704 2 0.157
5 There is a provision of the facilities of
projectors, multimedia always to deliver the lecture.
34.19 18.03 17.54 16.645* 2 0.000
6 Library is rich and updated with material related to syllabus and other required subjects.
26.69 22.72 20.75 1.727 2 0.422
7 Laboratories have all the essential equipment and requisite material.
28.94 24.63 16.00 7.946** 2 0.019
8 Ratio between number of students and
equipment in laboratory is quite satisfactory 29.22 26.94 13.04 13.964* 2 0.001
9 Security and discipline is maintained properly. 33.06 21.56 14.79 15.612* 2 0.000
10 Career counseling sessions are conducted regularly.
26.38 27.00 16.21 6.348** 2 0.042
11 Students participate actively in the placement activities.
24.78 24.50 20.89 0.824 2 0.662
12 Number of on-college placement is high. 27.19 22.50 20.43 2.274 2 0.321
13 Students pursuing job-oriented courses get placement earlier than students of other
colleges. 29.00 21.31 19.71 4.786*** 2 0.091
14 Interested pass-out students mostly get easy
admissions in higher education courses. 29.47 21.97 18.43 6.107** 2 0.047
15 College students appearing in the competitive
exams have a good passing rate. 24.69 25.38 20.00 1.568 2 0.457
16 College pays sufficient attention to extra
curricular activities. 24.84 25.53 19.64 2.021 2 0.364
17 The college encourages students to take part in extra curricular activities.
27.97 24.97 16.71 6.315** 2 0.043
18 College emphasizes on developing sports activities.
22.88 24.88 22.64 0.331 2 0.848
19 Students are given sufficient scholarships for participation in sports.
22.78 24.22 23.50 0.103 2 0.950
20 Lecture halls are fully equipped. 18.59 32.00 19.39 10.644* 2 0.005
21 Well maintained staff rooms, committee rooms and study rooms are there.
19.16 30.06 20.96 7.073** 2 0.029
22 Sufficient playgrounds and sports material is available for students.
21.75 25.91 22.75 1.022 2 0.600
23 College has sufficient facilities of recreation. 18.72 29.03 22.64 5.576** 2 0.062
24 Facilities of fresh drinking water, washroom
and common rooms are nearby. 26.69 23.09 20.32 2.380 2 0.304
25 Mess and/or canteen facility is/are satisfactory. 28.00 21.75 20.36 3.207 2 0.201
26 Enough space for parking is available. 23.06 25.44 21.79 0.731 2 0.694
Note: * = Significant at 0.01 level; ** = Significant at 0.05 level, ***= Significant at 0.10 level. Source: Compiled from Primary Data
Perceptions towards College Management - A Comparative Study
243
Table 7.3
Results of Dunn’s Multiple Comparison Test regarding General Management of
Colleges
Statements Dunn's Multiple Comparison Test
Difference
in rank sum
Significance
( P < 0.05)
5 There is a provision of the
facilities of projectors,
multimedia always to deliver
the lecture.
Students vs. Teachers 16.160** Yes
Students vs. Principals 16.650** Yes
Teachers vs. Principals 0.495 No
7 Laboratories have all the
essential equipment and
requisite material.
Students vs. Teachers 4.313 No
Students vs. Principals 12.940* Yes
Teachers vs. Principals 8.625 No
8 Ratio between number of
students and equipment in
laboratory is quite
satisfactory
Students vs. Teachers 2.281 No
Students vs. Principals 16.180** Yes
Teachers vs. Principals 13.900** Yes
9 Security and discipline is
maintained properly.
Students vs. Teachers 11.500* Yes
Students vs. Principals 18.280*** Yes
Teachers vs. Principals 6.777 No
10 Career counseling sessions
are conducted regularly.
Students vs. Teachers -0.625 No
Students vs. Principals 10.160 No
Teachers vs. Principals 10.790 No
13 Students pursuing job-
oriented courses get
placement earlier than
students of other colleges.
Students vs. Teachers 7.688 No
Students vs. Principals 9.286 No
Teachers vs. Principals 1.598 No
14 Interested pass-out students
mostly get easy admissions in
higher education courses.
Students vs. Teachers 7.500 No
Students vs. Principals 11.040* Yes
Teachers vs. Principals 3.540 No
17 The college encourages
students to take part in extra
curricular activities.
Students vs. Teachers 3.000 No
Students vs. Principals 11.250* Yes
Teachers vs. Principals 8.254 No
20 Lecture halls are fully
equipped.
Students vs. Teachers -13.410* Yes
Students vs. Principals -0.799 No
Teachers vs. Principals 12.610* Yes
21 Well maintained staff rooms,
committee rooms and study
rooms are there.
Students vs. Teachers -10.910* Yes
Students vs. Principals -1.808 No
Teachers vs. Principals 9.098 No
23 College has sufficient
facilities of recreation.
Students vs. Teachers -10.310 No
Students vs. Principals -3.924 No
Teachers vs. Principals 6.388 No
Source: Compiled from Primary Data
Perceptions towards College Management - A Comparative Study
244
7.2 MANAGEMENT OF RELIGIOUSNESS IN COLLEGES-
A COMPARATIVE VIEW Perceptions of students, teachers and principals towards management of
religiosity in colleges have been examined (details in chapter 5). The respondents are
320, 88 and 14 in the groups of students, teachers and principals respectively. Graph 7.2
depicts the mean scores of students, teachers and principals regarding various factors
affecting management of religiousness in colleges. To compare the views of these three
groups of respondents, number of respondents in each group has been attempted to be
equalized. The number of students and teachers are randomly reduced to 16 for each
group. Thereafter, Kruskal Wallis test is applied to trace the differences (if any) between
the opinions of final sample of 16 students, 16 teachers and 14 principals.
Kruskal Wallis test has been found significant for five items in the Table 7.4.
These items are concerned with college efforts of protecting earth from environmental
pollution, sufficiency of fee concession and free education given to the deserving
children, regularities of baptism ceremonies and adequate arrangements of pilgrimages in
the colleges. Therefore the null hypothesis for these items cannot be accepted.
It has been noticed that for all the items where significant differences between the
groups are found, satisfaction level of students is much lower than the teachers and
principals. On the other hand, principals are found more satisfied than other groups.
Graph 7.2
Comparison of Views of Students, Teachers and Principals regarding Religious
Management in Colleges
Perceptions towards College Management - A Comparative Study
245
Table 7.4
Results of Kruskal Wallis Test regarding Religiousness Management of Colleges
Statements
Mean Ranks chi-
square
Degree
of
Freedom
Sig
Students Teachers Principals
S1 College emphasis is on developing an
understanding and appreciation of human
diversity.
22.84 25.97 21.43 1.140 2 0.566
S2 No discrimination on the basis of caste,
creed and gender is made in the college. 26.00 20.78 23.75 1.458 2 0.482
S4 College is doing enough to protect earth
from environment pollution 27.91 25.66 16.00 7.699** 2 0.021
S5 Sufficient fee concession or free education is given to the children of
martyrs, flood/tsunami/earthquake
victims and other deserving students.
28.38 24.22 17.11 6.195** 2 0.045
S6 Students are taught to have truth, purity
and simplicity in life. 21.88 23.72 25.11 0.544 2 0.762
S7 Students are asserted to have tolerance,
sacrifice, love, respect and co-operation
towards all.
21.69 24.44 24.50 0.586 2 0.746
S8 Students are advised to do service and
remain actively kind towards poor and
needy.
22.16 26.03 22.14 1.134 2 0.567
S9 Students are guided to neither exploit nor
tolerate exploitation by others. 20.88 25.63 24.07 1.361 2 0.506
S10 Students are consecrated to believe ‘Guru
Granth Sahib Ji’1 22.25 23.03 25.46 0.600 2 0.741
S11 Students are ordained to do meditation of
Lord’s greatness. 22.03 24.59 23.93 0.379 2 0.827
S12 Students are consecrated to follow code of conduct conceived by SGPC for Sikhs.
19.06 26.19 25.50 3.450 2 0.178
S13 Students are directed to earn livelihood
honestly and share some with the poor
and unprivileged section of the society.
25.66 24.03 20.43 1.505 2 0.471
S14 Students are instructed to contribute one
tenth of your income as charity. 25.44 23.94 20.79 1.175 2 0.556
S15 Students are guided to follow the rules of
religious congregation and community
free kitchen.
26.53 24.09 19.36 2.573 2 0.276
S16 Students are instructed to keep in mind
the importance of Gurduwaras2 religious
places and religious congregation.
22.06 25.56 22.79
0.758
2 0.685
1 Living Guru (God)
2 The name given to the Sikh religious place. It means ‘gateway to the guru (God)’.
Contd…
Perceptions towards College Management - A Comparative Study
246
S17 Students are ushered to denounce
ritualism. 22.59 26.66 20.93 1.879 2 0.391
S19 Students are taught to refrain from
corruption, envy, boasting and
backbiting.
26.41 23.66 20.00 2.280 2 0.320
S20 Students are ordained to stand for
universal brotherhood and equality. 22.81 24.59 23.04 0.201 2 0.905
S21 History of Sikhism and necessity of
baptism is taught in a proper perspective. 22.13 26.75 21.36 1.641 2 0.440
S22 Sufficient guest lectures are made on
spiritual experiences. 22.66 25.25 22.46 0.474 2 0.789
S23 Frequent religious functions are arranged. 21.56 28.06 20.50 3.212 2 0.201
S24 Regular baptism ceremonies are held. 23.44 28.25 18.14 4.938*** 2 0.085
S25 Adequate pilgrimages are made. 24.97 29.41 15.07 9.923* 2 0.007
S26 Library is rich in Sikh literature and
scriptures of other religions. 25.53 25.44 18.96 2.712 2 0.258
S28 Proper efforts are made to promote
‘Punjabi’. 22.75 27.06 20.29 2.441 2 0.295
S29 Students could take Punjabi as a medium
of instruction in their bachelor level
courses.
24.41 24.22 21.64 0.483 2 0.785
S30 Library is rich with various magazines,
journals of Punjabi and Sikh religion. 22.63 25.16 22.61 0.511 2 0.775
S31 Library possesses syllabus and other
books in Punjabi. 25.09 24.09 21.00 1.091 2 0.579
S34 Teachers of religious education and
religious skills are professionally trained for their task.
21.69 27.97 20.46 3.007 2 0.222
S35 One becomes more religious by coming
to this college. 20.41 27.41 22.57 2.563 2 0.278
S36 Students understand religion and Sikh
history more precisely by studying in this
college.
20.59 26.75 23.11 2.056 2 0.358
S37 Religious teachings given by the college
are really adopted by students. 22.75 24.69 23.00 0.219 2 0.896
S38 College teachers inspire and motivate students sufficiently for baptism and good deeds.
20.28 24.78 25.71 1.745 2 0.418
S39 Students got baptized or want to be baptized due to college motivation.
24.84 26.41 18.64 3.067 2 0.216
S40 College teaching staff adheres to Sikhism.
19.25 29.25 21.79 5.584*** 2 0.061
S41 Students are satisfied with the teaching methods and pedagogy of the faculty.
22.81 26.56 20.79 1.843 2 0.398
Note: * = Significant at 0.01 level; ** = Significant at 0.05 level, ***= Significant at 0.10 level
Source: Compiled from Primary Data
Perceptions towards College Management - A Comparative Study
247
7.2.1 Pair Wise Comparisons
Dunn’s multi comparison test has been applied to examine the significance of
difference between three sets of respondents namely students vs. teachers, students vs.
principals and teachers vs. principals. Table 7.5 exhibits the significant difference of
views of students and principals for the statements regarding efforts of college for
protecting earth from environmental pollution, sufficiency of fee concession to the
deserving students. Whereas, significant different views of teachers and principals are
found for adequacy of arrangements of pilgrimages by the colleges.
Table 7.5
Results of Dunn’s Multiple Comparison Test for Religiousness Management of
Colleges
Dunn's Multiple
Comparison Test
Difference
in rank
sum
Significant
( P < 0.05)
S4 College is doing enough to
protect Earth from environment
pollution
Students vs. Teachers 2.250 No
Students vs. Principals 11.910* Yes
Teachers vs. Principals 9.656 No
S5 Sufficient fee concession or free
education is given to the children
of martyrs, flood/ tsunami/
earthquake victims and other deserving students.
Students vs. Teachers 4.156 No
Students vs. Principals 11.270* Yes
Teachers vs. Principals 7.112 No
S24 Regular baptism ceremonies are
held.
Students vs. Teachers -4.813 No
Students vs. Principals 5.295 No
Teachers vs. Principals 10.110 No
S25 Adequate pilgrimages are made. Students vs. Teachers -4.438 No
Students vs. Principals 9.897 No
Teachers vs. Principals 14.330** Yes
S40 College teaching staff adheres to
Sikhism.
Students vs. Teachers -10.000 No
Students vs. Principals -2.536 No
Teachers vs. Principals 7.464 No
Source: Compiled from Primary Data
Perceptions towards College Management - A Comparative Study
248
Conclusion
The primary goal of this chapter was to compare the perceptions of students,
teachers and principals towards college management for educational services and
religious promotion. Consequently, agreement/disagreement of perceptions is checked
to trace the gaps (if any) in their perceptions.
Comparison of views of teachers and principals regarding management of
colleges for their services as educational institutes stated that teachers are significantly
less satisfied than principals for more than one third of variables studied. These items
are related to comprehensive strategy for developing learning material, advantageous
use of formal/informal groups, reporting teachers about new updates in library,
sufficiency of office room facilities, improvement of knowledge by outstanding
dignitaries called for seminars, availability of uninterrupted internet facility, adequacy of
amount spent on staff development, consideration of teachers’ suggestion by the
management authorities, involvement of teachers in decision making, encouragement of
new ideas of teachers, adequacy of channels available to express grievances of teachers
and redress of the same, recognition of the teachers contribution and, sufficiency of
promotion avenues in the colleges. The difference of opinions is found in majority of
statements related to faculty motivation. So, a wide gap between teachers and principals
has been found for the statements related to faculty motivation in the colleges.
Likewise, the comparison of views of students, teachers and principals has also
been made for some similar asked questions concerning management of colleges.
Differences in the views of students, teachers and principals have been found for the
statements related to availability of essential equipment in laboratories, availability of
facilities of projectors, multimedia to deliver the lecture, ratio between number of
students and equipment in laboratories, security and discipline, regularity of career
counseling sessions, earlier placement of students of job oriented courses, easy
admissions of college students in higher education courses, college encouragement for
participation in extracurricular activities, sufficiency of recreation facilities in the
colleges and, availability of fully-equipped lecture halls, well maintained staff rooms,
committee rooms and study rooms.
Perceptions towards College Management - A Comparative Study
249
Furthermore, results of Dunn’s multi comparison test helped in finding the
difference in set of pairs. As far as students and principals are concerned, significant
difference is discovered for the statements related to accessibility of essential equipment
in the laboratories, availability of facilities of projectors/multimedia, ratio between
number of students and equipment in laboratories, security and discipline, easy
admissions of pass-out students and, encouragement of college for participation in extra-
curricular activities. On the other hand, views of students and teachers have been found
significantly different regarding items related to security and discipline, availability of
facilities of projectors/multimedia, availability of fully equipped lecture halls, well
maintained staff rooms, committee rooms and common rooms. As far as full equipment
of lecture halls and ratio between number of students and equipments in laboratories are
concerned, opinions of teachers are also significantly different from principals.
On the Other hand, views of students, teachers and principals for management of
religiousness in colleges are found unlike for items like college efforts of protecting earth
from environmental pollution, sufficiency of fee concession and free education given to
the deserving children and, regularities of baptism ceremonies and adequate
arrangements of pilgrimages by the colleges. Difference in the set of pairs of respondents
i.e. students vs. principals, students vs. teachers and teachers vs. principals exhibits that
significant difference is found in the views of students and principals for the statements
regarding efforts of college for protecting earth from environmental pollution, sufficiency
of fee concession to the deserving students. While significant different views of teachers
and principals are found for adequacy of arrangements of pilgrimages by the colleges.
Students and teachers are not caught with any variation in their views regarding
religiousness management in colleges.
Conclusively, disagreement of the views of teachers and principals has been
found in many areas of college management especially those related to faculty itself i.e.
parameters related to faculty motivation. Similarly, opinions of students, teachers and
principals for other areas of management are also divergent for many items. A low level
of collegiality in these may give unfavorable impressions on the functioning of the
management of the colleges. On the other side, high level of collegiality is found in the
views of students, teachers and principals regarding management of religiousness in the
Perceptions towards College Management - A Comparative Study
250
colleges. It also shows the admirable vision of management concerning ground realities.
Further, it symbolizes extensive knowledge of principals for fulfilling the priorities in
future which may results in better achievement of the objectives.
Finally, dissatisfaction should not be ignored as it is normally be linked to
organizational productivity, performance, absenteeism and turnover of employees.
Employee satisfaction can improve productivity, reduce staff turnover and enhance
creativity and commitment (Chen et al., 2006). If the views of the principal match with
the views of the staff and students, the functioning of the educational institution is
smooth, if these views, however, are divergent then there are problems and
disorganizations in the day-to-day operations of the institution due to differences
emanating from the way participants perceive the things (Pashiardis, 2005). So,
management of poor ranked items should be improved to increase the satisfaction of the
students and teachers.
Disagreement of perceptions necessitates a better conversation between the
groups. The students, principals and teachers are also required to be familiar with the
positions of one other. Harmony in the views of students, teachers and principals helps in
executing their responsibilities and improving the performance of colleges. Therefore,
study recommends that requisites of students must not be compromised in order that ideal
academic results, quality environment and high enrollments could be achieved. In the
same way, teachers must not be neglected to develop the working environment and
facilitate teachers to achieve the goals of excellent research and teaching performance.