perform better in the age of hybrid it
TRANSCRIPT
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©2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
Perform betterIn the age of hybrid IT
Paul MullerVice President, HP Software
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CHANGETime of remarkable
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Financial uncertainty
Peak performance
New playbook
Macro
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© Copyright 2011 Hewlett-Packard Development Company, L.P.
Converged Infrastructure
Application Transformati
on
Strategic Sourcing
and Techno
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© Copyright 2011 Hewlett-Packard Development Company, L.P.
If Facebook can do it, why can’t you?21st century at home, 19th at the office…
“Green screen” image courtesy IBMhttp://www.ibm.com/developerworks/webservices/library/ws-hatsegl/
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© Copyright 2011 Hewlett-Packard Development Company, L.P.
Consumerization
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$5 TRIL
LION
Spent on IT annually
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8
25%modernizing
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9
80%+ lack formal requirements74% of outages detected by the end-user10 hours to resolve 3 million attacks every day.130 million credit card stolen15 doctors and nurses fired 1.2 billion terabtyes of data60% annual growth$3 million per e-discovery request
2 in 3 Projects fail
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© Copyright 2011 Hewlett-Packard Development Company, L.P.
Is a stressed IT teamBehind every great app…
Virtual / Physical Network & Infrastructure
Systems/Servers
ApplicationPlatforms Oracle Web-
Logic .NET
Service BApplication Code / Business Logic
SAP J2EE
Financials HRMS
Federated CMDBRun-time Service Model
E-commercePortal
Windows Unix Main-frame AS400 Linux
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© Copyright 2011 Hewlett-Packard Development Company, L.P.
CIO becomes the builder and broker of servicesStrategic Role Of CIO Changing
BUILD on-premises cloud services
CONSUME off-premises services securely
TRANSFORM legacy infrastructure and applications and processes
MANAGE AND SECURE across legacy applications and cloud assets
Traditional Private Public
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© Copyright 2011 Hewlett-Packard Development Company, L.P.
Every business leader—including IT—has or should have a performance system.It can and should be digitized and automated.It’s important that its coverage is comprehensive……and cascaded throughout the organization.It can continuously improve by featuring best practices from the broader professional community.
To perform better…
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Perform Better.Critical Capabilities for Hybrid Delivery
13
HP Confidential
APPLICATION LIFECYCLE MANAGEMENT
BUILD FASTER
OPERATIONS MANAGEMENT
OPERATE SIMPLY
INFORMATIONMANAGEMENT
STORE EFFICIENTLY
SECURITY COMPLIANCE& RISK MANAGEMENT
SECURE PROACTIVELY
BUSINESS ANALYTICS
ANALYZE IN REAL TIME
STRATEGY, PLANNING & GOVERNANCEEXECUTE SYSTEMATICALLY
HP IT Performance Suite
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© Copyright 2011 Hewlett-Packard Development Company, L.P.
Improving IT Performance
MEASURE
Foundation
ProjectStatus
ServiceMgmtSLAs Assets
CostBreak-down
ServiceModels
DECIDE
TAKE ACTION
Portfolio mgmtProject mgmtApplicationLifecycleManagementAvailability &Performance mgmtAutomationService DeskIT Risk mgmtInformation mgmt
Executive Scorecard Automation
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Real world results from HP Software customersBetter performance means better outcomes
$5M/yr saved by cutting mean time to
resolution to seconds
$19M/yr saved through 50% lower
software testing costs$32M/yr saved in change management
labor costs
Realize cost efficiencies
Improve service to customers3x improvement in first
call resolution rates9x faster retrieval of
patient records66% reduction in
unplanned failure rates900% faster recovery
from business critical outages
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Next steps
• Set your benchmark- www.hp.com/go/CIOAssessment- www.hp.com/go/CloudAssess
• Join the community of experts- www.hp.com/go/discoverperformance/reg
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17HP Confidential
Perform Better