performance enhancement proposal for epic vietnam
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PerformancePerformanceEnhancementEnhancement
Proposal for EPICProposal for EPICVietnamVietnam
Raymond ChongRaymond ChongOctober 28 2008October 28 2008
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Scope and AimScope and Aim
EPIC Vietnam is one of theEPIC Vietnam is one of theimportant part in whole EPICimportant part in whole EPIC
Group familyGroup family
Customers Jones New YorkCustomers Jones New York( 60% )( 60% )
Kohls, Costo and NextKohls, Costo and Next
( 40% )( 40% )
Workers 1,500 workersWorkers 1,500 workers
Quantity 250,000 pcs per monthQuantity 250,000 pcs per month
Quality Which is EPIC GroupQuality Which is EPIC Group
tenet for providing service to ourtenet for providing service to our
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Hardware Space (1)Hardware Space (1)
Fabric in Warehouse / CuttingFabric in Warehouse / Cutting
DepartmentDepartmentFabric Fabric
Fabric Relaxation for all StretchFabric Relaxation for all Stretch
FabricFabric
Unroll fabric for cutting both rollUnroll fabric for cutting both roll
end and middle of roll forend and middle of roll for
shrinkage wash testshrinkage wash testSolution Solution
Trolleys and Trays can be optionTrolleys and Trays can be option
for getting more space to relaxfor getting more space to relaxfabricfabric
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Hardware Space (3)Hardware Space (3)
Finishing and Final Audit ( Unit 2 )Finishing and Final Audit ( Unit 2 )Measuring Garment Measuring Garment
QC has no space for measuringQC has no space for measuring
garment and flipping aroundgarment and flipping around
caused low efficiencycaused low efficiency
Cannot get the accurateCannot get the accurate
measurement if garment cannot bemeasurement if garment cannot be
laying flat on the tablelaying flat on the tableSolution Solution
Purchase more Plastic Shelf for thePurchase more Plastic Shelf for the
back log garments after pressingback log garments after pressing
Create more s ace for lettinCreate more s ace for lettin
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Hardware - LogisticHardware - Logistic Between Unit 1 and Unit 2Between Unit 1 and Unit 2Garment lost, damage ( oil stain,Garment lost, damage ( oil stain,
dirt mark ) and wastage due todirt mark ) and wastage due totransportation transportation
Garment lost due to missingGarment lost due to missingcounting in and out from Unit 1 tocounting in and out from Unit 1 toUnit 2Unit 2
Oil stain and dirt mark causedOil stain and dirt mark caused
wastagewastageMistake found in Unit 2 which theMistake found in Unit 2 which theproduction is still continuous inproduction is still continuous inUnit 1Unit 1
Fabric Warehouse should be theFabric Warehouse should be the
d iH d E i /
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Hardware Equipment /Hardware Equipment /
Facility (1)Facility (1)
Textile Pre-Shrink / SpongeTextile Pre-Shrink / Sponge
MachineMachineStretch Fabric Stretch Fabric
Comfort for the end consumerComfort for the end consumer
Popular in the marketPopular in the market
Fabric Shrinkage is unstable in theFabric Shrinkage is unstable in the
marketmarket
Solution Solution
Fabric Relaxation overnightFabric Relaxation overnight
Fabric Shrinkage / Wash TestFabric Shrinkage / Wash Test
Textile Pre-Shrink / SpongeTextile Pre-Shrink / Sponge
d iH d E i t /
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Hardware Equipment /Hardware Equipment /
Facility (2)Facility (2)
Current Sewing MachineCurrent Sewing MachineOld Chinese stated to do good jobOld Chinese stated to do good job
should have good tools first.should have good tools first.
Efficiency is low because theEfficiency is low because the
machines have to be maintenancemachines have to be maintenancealwaysalways
Some of current sewing machinesSome of current sewing machines
are too old which are not operatedare too old which are not operatedwellwell
Have to be fixed / repaired byHave to be fixed / repaired by
maintenance always caused lowmaintenance always caused low
efficiencyefficiency
H d E i /H d E i t /
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Hardware Equipment /Hardware Equipment /
Facility (3)Facility (3)
Drill Hole MachineDrill Hole MachineHelp sewing working to haveHelp sewing working to have
accuracy accuracy
By manually folding dart theBy manually folding dart the
placement is up to the sewingplacement is up to the sewingworker whateverworker whatever
By the welt pocket placement is upBy the welt pocket placement is up
to where is the back dartto where is the back dartplacement should beplacement should be
Drill hole machine should be usedDrill hole machine should be used
after cutting right away, no need toafter cutting right away, no need to
have extra work and have accuracyhave extra work and have accuracy
H d E i /H d E i t /
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Hardware Equipment /Hardware Equipment /
Facility (3)Facility (3)
Needle DetectorNeedle DetectorChild Safety ChildrenwearChild Safety Childrenwear
Needle detector is the one of mostNeedle detector is the one of most
important if we have to runimportant if we have to run
business for childrenwearbusiness for childrenwear
Next requested to have everyNext requested to have every
garment ( Test Order ) to begarment ( Test Order ) to be
passing through the needlepassing through the needledetector without any metal beforedetector without any metal before
shipmentshipment
PS : Even the childrenwear fromPS : Even the childrenwear from
Kohls is asking for passingKohls is asking for passing
H d T l fH d T l f
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Hardware Tools fromHardware Tools from
Buyer (1)Buyer (1) Construction RuleConstruction RuleJones New York has their ownJones New York has their own
construction rule for garment construction rule for garment Merchandising and CADMerchandising and CAD
department must have a set ofdepartment must have a set ofcopy which is updatedcopy which is updated
Better to print the constructionBetter to print the constructionrule to let everyone know aboutrule to let everyone know about
Translate to Vietnamese and put onTranslate to Vietnamese and put onboard of sewing lineboard of sewing line
Any updated should be choppedAny updated should be choppedthe date, highlighted and replacethe date, highlighted and replace
on board for sewing workerson board for sewing workers
H d T l fH d T l f
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Hardware Tools fromHardware Tools from
Buyer (2)Buyer (2) How to Measure ManualHow to Measure ManualCAD department, QC and FinalCAD department, QC and Final
Audit must have one set which isAudit must have one set which is
updated updated
Pattern maker must follow thePattern maker must follow the
individual manual from differentindividual manual from different
customer to create patterncustomer to create pattern
especially waist circum or hip levelespecially waist circum or hip leveletc.etc.
QC and Final Audit must followQC and Final Audit must follow
individual Manual when measuringindividual Manual when measuring
garmentgarment
H d C tH d C t
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Hardware CorrectHardware Correct
GuidanceGuidance Standard of ProcedureStandard of ProcedureQuality Right 1Quality Right 1stst Time Time
Workers are weak on properWorkers are weak on proper
mindset, and no correct conceptmindset, and no correct concept
and appropriate mentalityand appropriate mentality
Quality Control should followQuality Control should follow
correct guidance to do their jobcorrect guidance to do their job
( not number of piece )( not number of piece )Solution Solution
Leaders should implant workers forLeaders should implant workers for
correct concept as alwayscorrect concept as always
Establish a Standard of ProcedureEstablish a Standard of Procedure
H d Q liH d Q lit
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Hardware QualityHardware Quality
Management SystemManagement System TQM / ISO 9000 / 5-S Principal / 6TQM / ISO 9000 / 5-S Principal / 6
SigmaSigmaQuality Management System canQuality Management System can
help housekeeping, enhancehelp housekeeping, enhance
quality, performance and evenquality, performance and evenself-discipline and self-initiativeself-discipline and self-initiativealsoalsoThough it will be a long process toThough it will be a long process to
get the system to be certifiedget the system to be certifiedThe first thing we have to do is toThe first thing we have to do is tofine tune/ make better progress offine tune/ make better progress ofour systemour system
With Quality Management SystemWith Quality Management System
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S ft Q lit A dS ft Q lit A d
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Software Quality AwardSoftware Quality Award(1)(1)
Quality Award ProductivityQuality Award Productivity
against Qualityagainst QualityEveryone is looking at number ofEveryone is looking at number of
piece as company set-up thepiece as company set-up the
Productivity AwardProductivity AwardQuality Control can get ProductivityQuality Control can get Productivity
Award also which is not right, andAward also which is not right, and
against whose job natural at allagainst whose job natural at all1,200 pcs output with difficult for1,200 pcs output with difficult for
repairing or damage garmentrepairing or damage garment
versus 1,000 pcs without repairingversus 1,000 pcs without repairing
concept must be implantedconcept must be implanted
S ft Q lit A dS ft Q lit A d
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Software Quality AwardSoftware Quality Award(2)(2)
Quality Award ( continuous )Quality Award ( continuous )Solution Solution
Suggest to set-up Quality Award toSuggest to set-up Quality Award to
emerge the importanceemerge the importance
Award any worker who doing goodAward any worker who doing good
job without or less return forjob without or less return for
repairingrepairing
Billboard the monthly QualityBillboard the monthly QualityAward ( if possible ) to let allAward ( if possible ) to let all
workers knowworkers know
Make an announcement and memoMake an announcement and memo
to let all workers understand howto let all workers understand how
S ft P i h tS ft P i h t
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Software PunishmentSoftware PunishmentSchemeScheme
Punishment SchemePunishment SchemePunish any worker if they didPunish any worker if they did
many mistakesmany mistakesSet-upSet-up Verbal Warning SystemVerbal Warning System forfor
certain number of Minor Mistakescertain number of Minor Mistakesreturn for repairing ( E.g. morereturn for repairing ( E.g. morethan 3% )than 3% )
Set-upSet-up Written Warning SystemWritten Warning System forfor
Major Mistake occurred causedMajor Mistake occurred causeddamage garment or high wastagedamage garment or high wastage( E.g. only 1 time )( E.g. only 1 time )
By the end of the year, number ofBy the end of the year, number of
warnings will count into thewarnings will count into the
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Software Accuracy (2)Software Accuracy (2)
Information provide from HKInformation provide from HKmerchandisingmerchandisingQuality Right 1Quality Right 1stst Right is fromRight is from
accurate informationaccurate information
HK merchandising should alwaysHK merchandising should always
be specific when writing e-mailbe specific when writing e-mail
with details informationwith details information
Factory always need clear detailsFactory always need clear detailsand instruction to processand instruction to process
E-mail should be better point byE-mail should be better point by
point in Bullets and Numbering topoint in Bullets and Numbering to
rovide clear informationprovide clear information
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Software Accuracy (2)Software Accuracy (2) Fabric Shrinkage / HandlingFabric Shrinkage / HandlingFabric is the most expensive in aFabric is the most expensive in a
garmentgarment
Fabric Department should getFabric Department should get
involved for fabric inspection wheninvolved for fabric inspection whenshipment is ready from mill notshipment is ready from mill not
until problem found in factoryuntil problem found in factory
Factory should pull the roll end andFactory should pull the roll end andmiddle roll of fabric for shrinkagemiddle roll of fabric for shrinkage
wash testwash test
Unroll the fabric for relaxationUnroll the fabric for relaxation
properly without die creaseproperly without die crease
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Software Accuracy (3)Software Accuracy (3) Shrinkage build-in method ( CADShrinkage build-in method ( CAD
department )department )How build-in shrinkage withoutHow build-in shrinkage without
distort the fit is an acknowledgedistort the fit is an acknowledge
Pattern maker used their own wayPattern maker used their own way
to build-in shrinkage on patternto build-in shrinkage on pattern
The way is not correct method andThe way is not correct method and
will be distorted the fit as whatwill be distorted the fit as whatbuyer approvedbuyer approved
Suggest to use the function in theSuggest to use the function in the
CAD system provided for build-inCAD system provided for build-in
the shrinkage based on fabric form,the shrinkage based on fabric form,
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Software Accuracy (5)Software Accuracy (5) Sewing DepartmentSewing DepartmentMarking / Sewing and NotchMarking / Sewing and Notch
matching is the next step tomatching is the next step toachieve Quality Right 1achieve Quality Right 1stst TimeTime
Any mis-cut panel should beAny mis-cut panel should bereturned to cutting department toreturned to cutting department tore-cut or re-trim, do not startre-cut or re-trim, do not startsewingsewing
Marking / Sewing must be accurateMarking / Sewing must be accurateusing the actual pattern with seamusing the actual pattern with seamallowance consistenceallowance consistence
Sewing must be followed allSewing must be followed all
notches matching provided fromnotches matching provided from
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Software Accuracy (6)Software Accuracy (6) Washing DepartmentWashing DepartmentShrinkage built-in on pattern andShrinkage built-in on pattern and
marker is based on approved washmarker is based on approved wash
standardstandard
Should conduct Pilot Run ofShould conduct Pilot Run ofwashing before bulk washing towashing before bulk washing to
see the result is stablesee the result is stable
Any measurement discrepancy isAny measurement discrepancy isfound should inform CADfound should inform CAD
department to adjust the patterndepartment to adjust the pattern
and marker for the following cutand marker for the following cut
Any dirt mark or oil stain is foundAny dirt mark or oil stain is found
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Software Accuracy (7)Software Accuracy (7) Pilot Run VS ShrinkagePilot Run VS ShrinkagePilot Run has to make sure allPilot Run has to make sure all
preparation is donepreparation is done
Used the approval PPS Pattern toUsed the approval PPS Pattern to
cut the Pilot Run for building incut the Pilot Run for building inshrinkage for bulk is riskyshrinkage for bulk is risky
Suggest to make 2Suggest to make 2ndnd round if the 1round if the 1stst
round Pilot Run is too far away onround Pilot Run is too far away onmeasurementmeasurement
If we have to make a 2If we have to make a 2ndnd round Pilotround Pilot
Run it has to be doneRun it has to be done
The orders we have going forwardThe orders we have going forward
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Software Accuracy (8)Software Accuracy (8) Measurement ( Before WashMeasurement ( Before Wash
Garment )Garment )Due to Group Marker from variousDue to Group Marker from various
shrinkageshrinkage
Within 2% for Missy and PetiteWithin 2% for Missy and Petite
stylestyle
Within 1% for Women styleWithin 1% for Women style
Even measurement is perfect, theEven measurement is perfect, thefinal measurement is still variedfinal measurement is still varied
due Group Markerdue Group Marker
CAD / Pattern Department mustCAD / Pattern Department must
rovide the shrinka e atternrovide the shrinka e attern
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Software Efficiency (1)Software Efficiency (1) CAD DepartmentCAD DepartmentPattern Makers should be trainedPattern Makers should be trained
the same vision for fittingthe same vision for fitting
requirementrequirement
Fitting is on the mannequin or liveFitting is on the mannequin or livemodel in 3 dimensions, not flatmodel in 3 dimensions, not flat
pattern in 2 dimensionspattern in 2 dimensions
Should not trace the number ofShould not trace the number ofmeasurement as provided as it canmeasurement as provided as it can
be revised from buyer as always.be revised from buyer as always.
How to control the fit after PPSHow to control the fit after PPS
sample is approved, number ofsample is approved, number of
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Software Efficiency (2)Software Efficiency (2) Communication and UpdatedCommunication and Updated
InformationInformationFace to Face touch-base is veryFace to Face touch-base is very
importantimportant
Suggest HK merchandising teamSuggest HK merchandising team
should visit factory monthly toshould visit factory monthly to
have more communicationhave more communication
Suggest daily regular phone callSuggest daily regular phone call( E.g. Skype ) should be need to( E.g. Skype ) should be need to
clear up any pending issueclear up any pending issue
Any updated should beAny updated should be
communicated each other to avoidcommunicated each other to avoid
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Software Efficiency (3)Software Efficiency (3)
Communication DifficultyCommunication DifficultyDifferent LanguageDifferent Language
Difficulty of communicationDifficulty of communication
between leader and local workersbetween leader and local workers
Message from management cannotMessage from management cannot
be reached to the bottom due tobe reached to the bottom due to
different languagedifferent language
Suggest to have 1 worker or leaderSuggest to have 1 worker or leaderin each sewing line who is familiarin each sewing line who is familiar
of English for betterof English for better
communication to avoid confusioncommunication to avoid confusion
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Software Efficiency (4)Software Efficiency (4)
Communication GapCommunication GapSome error or mistake occurredSome error or mistake occurred
due to communication problemdue to communication problem
between departmentsbetween departments
As leader who should make sureAs leader who should make sure
the communication to bethe communication to be
throughout to another departmentthroughout to another department
to get job well doneto get job well doneBy assumption or guessing is notBy assumption or guessing is not
the appropriate action as a leaderthe appropriate action as a leader
To take proactive initiative to leadTo take proactive initiative to lead
as a leader Training is needas a leader Training is need
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Software Self DisciplineSoftware Self Discipline LeadershipLeadershipMust be theMust be the ParagonParagon for thefor the
workers how to do the good job inworkers how to do the good job in
the factory the factory
Should be responsible to spreadShould be responsible to spreadout the same message fromout the same message from
management to the bottommanagement to the bottom
Should take properShould take proper Time andTime andActionAction of corrective action planof corrective action plan
when management raise up anywhen management raise up any
issueissue
Should take note ofShould take note ofTo Do ListTo Do List
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Software HeadcountSoftware Headcount Pattern Maker Pattern Maker
Suggest to have 1 ~ 2 more patternSuggest to have 1 ~ 2 more patternmakers to ease up their workload. Then,makers to ease up their workload. Then,have extra time to train up same eye forhave extra time to train up same eye forfit requirement adoptionfit requirement adoption
Technical Manager Technical Manager Should have an experienced technicalShould have an experienced technicalperson to oversee the technical aspect /person to oversee the technical aspect /solution. Provide any garmentsolution. Provide any garmentengineering advise for increasing higherengineering advise for increasing higher
productivity without style changeproductivity without style change Checkpoint QC ( Buttoning )Checkpoint QC ( Buttoning )
There is only 1 checkpoint QC forThere is only 1 checkpoint QC forbuttoning, and who is only pullingbuttoning, and who is only pullingrandom check onlyrandom check only
Suggest to have 1 more QC to ensureSuggest to have 1 more QC to ensure
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