performance management 2.0 - taking performance management to the next level
TRANSCRIPT
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Performance Management 2.0 :
Taking Performance Management to the
Next Level
HRA-NCA Annual Conference
May 2, 2014
Patrina M. Clark, SPHR, HCS, RACC
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Session Objectives
! Describe the talent management process and the role of performance management as part of it.
! Discuss the performance development cycle.
! Discuss the SCARF model and its implications for the performance management process.
! Describe a process for identifying performance problems and tools to address those problems.
! Discuss the interdependencies of internal programs and services with the performance management program.
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Five Pivotal Practices for Maximizing
Individual and Organizational
Excellence©
Enhance self-awareness
Enhance external
awareness
Identify areas
of focus
Act with intention and commitment
Assess progress
It’s a cyclical process where self-mastery is
everything. Copyright 2014 Pivotal Practices
Consulting LLC – All rights reserved.
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www.neuroleadership.com For a more detailed look at the neuroscience behind the model, please read “SCARF: A brain based model for collaborating with and influencing others” by David Rock.
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Assess the
Problem
Cause?
Type?
Gap?
Severity?
Consistency
Legal
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Assess Solutions & Tools
Training
Coaching
Corrective Action
Warnings (Verbal, Written,
Final)
Suspension/ Last Chance Agreements
Termination
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Performance Plans and Goals
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Thank You
Pivotal Practices Consulting LLC
Pivotal Practices Consulting LLC (PPC) specializes in reducing the administrative burden experienced by executives and managers by supporting these leaders in fulfilling their most time consuming responsibilities. Areas of focus include performance management, worker engagement, and organizational inclusion. This enables these leaders to focus more of their time and energy on other critical work priorities. Leveraging 25 years experience as a federal program manager and executive, the firm delivers results that are responsive to leaders’ most pressing people challenges.
700 12th St NW, Suite 700 (301) 927-2389 direct Washington DC 20005 (855) 85-PIVOT toll-free/fax http://pivotalpractices.com [email protected]