Measuring Results &

Behaviors

Presented By:

Vipul Mohan Tyagi (4132003)Sonali Garwal (4131031)

“ The reason most people never reach their goals is that they don’t define them, or ever seriously consider them as believable or

achievable. Winners can tell you where they are going, what they plan to do along the way and who will be sharing the adventure

with them.”

Measuring ResultsAreas

Objectives

Standards

Determining Accountabilities(Information regarding the job)

Percentage of time spent performing each job

Impact of inadequately performed job on the mission

Consequence of error

Determining Objectives

o Specific and clearoChallengingoAgreed upono SignificantoPrioritizedoBound by timeoAchievableoFully CommunicatedoFlexibleoLimited in Number

Performance Standards

Quality

Quantity

Time

Characteristics of Standards

• Specific and clear• Challenging• Agreed upon• Significant• Prioritized• Bound by time• Achievable• Fully Communicated• Flexible• Limited in number

Measuring Behaviors

Competencies: Measurable clusters of KSA critical in determining how results will be achieved

• Differentiating Competencies

• Threshold Competencies

Comparative Systems

≤Paired Comparison

≤Ranking Method

• Simple Rank Order

• Alternation Rank Order

≤Forced Distribution

Absolute Systems

Essay Method

Behavior Checklist

Critical Incident Method

Graphic Rating Scale

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