performance measurement review · the kent county parks department enhances the quality of life in...
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Performance Measurement Review
Performance Measurement Review
OCTOBER 2018
Performance Measurement Review
Presentation Overview
• Alignment with Board Priorities
• Key Performance Metrics
• Significant Budget Issues
• Significant Accomplishments
• Key Collaborations
• A Look Ahead
Performance Measurement Review
Priority Alignment
The Kent County Parks Department enhances the quality of life in Kent County by providing outstanding parks and trails adhering to the highest standards of recreation.
The department efficiently achieves this vision by developing vibrant partnerships, sustainable funding, and accessible parks and trails that amply meet the needs of future generations.
Stable Revenues Kent County will have stable and predictable revenues to cover expenses.
Efficient Use of Resources Kent County will provide services through the most efficient means.
Proactive and Innovative Government
Kent County will seek-out innovative solutions and address issues systemically.
High Quality of LifeKent County will maintain a high quality of life that will be attractive to growth and development.
Performance Measurement Review
Priority Alignment
The Kent County Parks Department enhances the quality of life in Kent County by providing outstanding parks and trails adhering to the highest standards of recreation.
The department efficiently achieves this vision by developing vibrant partnerships, sustainable funding, and accessible parks and trails that amply meet the needs of future generations.
Stable Revenues Kent County will have stable and predictable revenues to cover expenses.
Efficient Use of Resources Kent County will provide services through the most efficient means.
Proactive and Innovative Government
Kent County will seek-out innovative solutions and address issues systemically.
High Quality of LifeKent County will maintain a high quality of life that will be attractive to growth and development.
Performance Measurement Review
Priority Alignment
The Kent County Parks Department enhances the quality of life in Kent County by providing outstanding parks and trails adhering to the highest standards of recreation.
The department efficiently achieves this vision by developing vibrant partnerships, sustainable funding, and accessible parks and trails that amply meet the needs of future generations.
Stable Revenues Kent County will have stable and predictable revenues to cover expenses.
Efficient Use of Resources Kent County will provide services through the most efficient means.
Proactive and Innovative Government
Kent County will seek-out innovative solutions and address issues systemically.
High Quality of LifeKent County will maintain a high quality of life that will be attractive to growth and development.
Performance Measurement Review
Priority Alignment
The Kent County Parks Department enhances the quality of life in Kent County by providing outstanding parks and trails adhering to the highest standards of recreation.
The department efficiently achieves this vision by developing vibrant partnerships, sustainable funding, and accessible parks and trails that amply meet the needs of future generations.
Stable Revenues Kent County will have stable and predictable revenues to cover expenses.
Efficient Use of Resources Kent County will provide services through the most efficient means.
Proactive and Innovative Government
Kent County will seek-out innovative solutions and address issues systemically.
High Quality of LifeKent County will maintain a high quality of life that will be attractive to growth and development.
Performance Measurement Review
Priority Alignment
The Kent County Parks Department enhances the quality of life in Kent County by providing outstanding parks and trails adhering to the highest standards of recreation.
The department efficiently achieves this vision by developing vibrant partnerships, sustainable funding, and accessible parks and trails that amply meet the needs of future generations.
Stable Revenues Kent County will have stable and predictable revenues to cover expenses.
Efficient Use of Resources Kent County will provide services through the most efficient means.
Proactive and Innovative Government
Kent County will seek-out innovative solutions and address issues systemically.
High Quality of LifeKent County will maintain a high quality of life that will be attractive to growth and development.
Performance Measurement Review
Develop and enhance park and trail facilities to improve the diversity and quality
of recreational opportunities.
Key Goals and Metrics
Performance Measurement Review
Develop and enhance park and trail facilities to improve the diversity and quality
of recreational opportunities.
Objective: Maintain, update and implement theParks Master Plan
Results:
Key Goals and Metrics
ACTION ITEMS FROM PLAN COMPLETED
2014 2015 2016 2017 2018 Exp
13 9 8 9 6
Performance Measurement Review
Develop and enhance park and trail facilities to improve the diversity and quality
of recreational opportunities.
Objective: Complete at least 5 in-house constructionor restoration projects
Results:
Key Goals and Metrics
PROJECTS COMPLETED
2015 2016 2015 2018 Exp
12 10 11 10
Performance Measurement Review
Acquire parklands, green spaces and trail corridors to address the
current and future needs of the community.
Key Goals and Metrics
Performance Measurement Review
Acquire parklands, green spaces and trail corridors to address the
current and future needs of the community.
Objective: Pursue the Board's long term goal of a 7,500 acre park system through strategic land acquisitions as funding permits.
Results:
Key Goals and Metrics
ACRES ACQUIRED PER YEAR
2015 2016 2017 2018 Exp 2019 Exp
276,853
1717,024
167,040
07,040
2707,310
Performance Measurement Review
Protect the quality and sustainability of theKent County Parks system by continuing to
increase and diversify funding sources.
Key Goals and Metrics
Performance Measurement Review
Protect the quality and sustainability of theKent County Parks system by continuing to
increase and diversify funding sources.
Objective: Fund at least 40% of parks general operations and management through sources other than the County general fund.
Results:
Key Goals and Metrics
% OF OPERATIONS FUNDED THROUGH REVENUES
2015 2016 2017 2018 Expected 2019 Budget
47.7% 46.0% 44.2% 40.0% (likely 42%) 40.4%
Performance Measurement Review
Protect the quality and sustainability of theKent County Parks system by continuing to
increase and diversify funding sources.
Objective: Receive at least $500,000 in capital funding from outside sources, as a 4 year average.
Results:
Key Goals and Metrics
CAPITAL FUNDING FROM OUTSIDE SOURCES – 4 YR AVG
2014 2015 2016 2017 2018 Exp
$944,794 $735,927 $903,217 $1,061,805 $811,055
Performance Measurement Review
Protect the quality and sustainability of theKent County Parks system by continuing to
increase and diversify funding sources.
Objective: Collaborate with outside agencies and organizations on at least 75 projects annually.
Results:
Key Goals and Metrics
COLLABORATIONS
2015 2016 2017 2018 Exp
90 81 87 >75
Performance Measurement Review
Efficiently provide a quality 18-hole golf coursefor the general public.
Key Goals and Metrics
Performance Measurement Review
Efficiently provide a quality 18-hole golf coursefor the general public.
Objective: Maintain consistent use by achieving at least 30,000 total rounds played per year.
Results:
Key Goals and Metrics
18 AND 9 HOLE ROUNDS PLAYED PER YEAR
2015 2016 2017 2018 Exp
34,418 35,181 33,178 >30,000
Performance Measurement Review
Efficiently provide a quality 18-hole golf coursefor the general public.
Objective: Operate golf course and driving range at a Revenue to Cost ratio of at least 1.05.
Results:
Key Goals and Metrics
DOLLARS EARNED PER DOLLAR OF OPERATING COST
2015 2016 2017 2018 Expected
1.32 1.19 1.11 >1.05
Performance Measurement Review
Efficiently provide a range of enjoyable recreational opportunities at Millennium Park that are easily accessible to the general public.
Key Goals and Metrics
Performance Measurement Review
Efficiently provide a range of enjoyable recreational opportunities at Millennium Park that are easily accessible to the general public.
Objective: Operate the park at a Revenue to Cost ratio of at least 0.50.
Results:
Key Goals and Metrics
DOLLARS EARNED PER DOLLAR OF OPERATING COST
2015 2016 2017 2018 Expected 2019 Budget
0.85 0.71 0.63 0.70 0.53
Performance Measurement Review
Efficiently provide a range of enjoyable recreational opportunities at Millennium Park that are easily accessible to the general public.
Objective: Assist under-privileged county residents by providing free admission to the beach, equaling at least 15% of total attendance.
Results:
SPLASH! Attendance:
Total Attendance:
Key Goals and Metrics
% OF BEACH ATTENDANCE FROM SPLASH! COUPONS
2014 2015 2016 2017 2018
17.7% 16.1% 16.7% 14.9% 14.8%
12,622 15,563 16,997 13,368 12,393
71,446 96,579 101,709 89,995 83,642
Performance Measurement Review
Increase awareness, use and support of Kent County Parks through enhanced public outreach.
Key Goals and Metrics
Performance Measurement Review
Increase awareness, use and support of Kent County Parks through enhanced public outreach.
Objective: Achieve and support at least9,000 volunteer hours per year.
Results:
Key Goals and Metrics
VOLUNTEER HOURS
2015 2016 2017 2018 Exp.
10,685 11,218 11,520 >9,000
Performance Measurement Review
Increase awareness, use and support of Kent County Parks through enhanced public outreach.
Objective: Expand lists of subscribers/followersby 500 households per year.
Results:
Key Goals and Metrics
SUBSCRIBERS/FOLLOWERS
2015 2016 2017 2018 Exp.
19,286 20,156 21,340 >21,840
Performance Measurement Review
Significant Budget Issues
• Physical assets are constantly aging.Maintaining grounds, buildings, trails, vehicles, equipment and infrastructure is an ongoing challenge.
Performance Measurement Review
Significant Budget Issues
• Physical assets are constantly aging.Maintaining grounds, buildings, trails, vehicles, equipment and infrastructure is an ongoing challenge.
• Land acquisition is limited. Opportunities to expand and improve existing parks and trails will be lost without sufficient funding.
Performance Measurement Review
Significant Accomplishments
Fred Meijer M-6 Trail Connection
Performance Measurement Review
Significant Accomplishments
Millennium Beach Family Restroom
Performance Measurement Review
Significant Accomplishments
Dwight Lydell Park Reconfiguration
Performance Measurement Review
Significant Accomplishments
Fallasburg Park Gateway Acquisition
Performance Measurement Review
A Look Ahead
• Pioneer Trail Connection
• Chief Hazy Cloud Park Expansion
• Dwight Lydell - Mill Creek Restoration
• Lowell Regional Park Expansion
Performance Measurement Review
Pioneer Trail Connection
A Look Ahead
Performance Measurement Review
Chief Hazy CloudPark Expansion
A Look Ahead
Performance Measurement Review
Dwight LydellMill Creek Restoration
A Look Ahead
Performance Measurement Review
Lowell Regional Park Expansion
A Look Ahead
Performance Measurement Review
Questions?