Perfomance Monitoring Sheet for Enrolment centre

Performance Parameter Target state

1

2 Aadhaar Certified Devices

3

4 Photo copier/ scanner availability 1/centre (or as per contract)

5

6 Backup power availability

7 Display of Aadhaar IEC material

8

9 Operators to Station Ratio10 Supervisor to Centre Ratio >=1

11

12 Suitable Station layout

13

14 Enrollment Data Capture Activity15 Picture Quality of Resident photo

16 Review is done for all residents

17

18 Dcocument Storage process

No

Laptop/Desktop availability for planned sations

1/station;Backup of atleast 1/centre

All biometric devices as per UIDAI standards

Aadhaar client is installed, registered and configured

Each station and backup laptops;New Version installed within 1 month of release

Health of equipments and devices being used at centre

Devices and equipments used are serviced and maintained as per the device manual and guidelines2KVA capacity generator / equivalent battery backup for every five enrolment stations kept in each centre.Artwork, Content and design templates as per UIDAI standards

Appropriate Measures for Electrical Safety at centre

All the wires and electrical equipment are nearly arranged and properly earthed to avoid accidents>= 1 extra Operator for each centre

Enrollment Cente Setup Checklist is maintained at centre

To be filled and signed by EA Supervisor when Enrolment Centre is setupPreferred layout is that the Resident sits at 90 Degrees to Operator; Refer layouts prescribed in Resident Enrolment Process

Document Verification process is followed

For all Document based verifications As per UIDAI standards and guidelines As per UIDAI standards and guidelines

Resident Data Review process is followed

Acknowledgement and Consent related process

Print, sign off , handover and filing done Adherence to UIDAI guidelines of keeping Physical cpies of PoI, PoA, DoB and letter of consent documents

19

20 Regular Data backup Data backup twice a day21 Facility and Crowd management Planned and manageable

Total

Data Transfer and smart sync process

EA must sync client to CIDR once in every 24-48 hours.The Data packets must be transferred to CIDR at the end of day or two days. In difficult to reach areas or due to other constraints, this time may be 4-5 days

List of 21 parameters on which audit will be done. This evaluation is purely objective and scores will be given for each parameter1. Not adhering - 02. Partially adhering - 13. Fully adhering - 2

Evaluation Process:Score Equal to and Above 80% is Green (Good)Score Equal to and Above 70% but below 80 % is considered as Yellow(Needs Improvement)Score Below 70% is considered as Red (Not Satisfactory)

Impact of score on EA empanelment:For renewal of empanelment EA should not be in RedFor upgrade from T1 to T2, an EA should not be in RedFor upgrade from T2 to T3, an EA needs EA needs a GreenFor upgrade from T3 to T4, an EA needs EA needs a Green

Perfomance Monitoring Sheet for Enrolment centre

Remarks Action PointsSelf

Rating

0 0.00%

List of 21 parameters on which audit will be done. This evaluation is purely objective and scores will be given

Score Equal to and Above 70% but below 80 % is considered as Yellow(Needs Improvement)