3HUIRUPDQFHWXQLQJFKHFNOLVWV%0&5HPHG\$FWLRQ5HTXHVW6\VWHP%0&'RFXPHQWDWLRQ

KWWSVGRFVEPFFRPGRFVGLVSOD\SXEOLFDUV3HUIRUPDQFHWXQLQJFKHFNOLVWV

BMC Support Central BMC Communities BMC.com

Support Central Documentation

Register|Log in

3HUIRUPDQFHWXQLQJFKHFNOLVWV&UHDWHGE\*UHJJ.LWDJDZDODVWPRGLILHGE\3UDFKL.DO\DQLRQ1RY

7KHIROORZLQJFKHFNOLVWVVXPPDUL]HWKHDFWLRQVWKDWDUHQHHGHGWRLPSURYH%0&5HPHG\$56\VWHPSHUIRUPDQFH

&UHDWLQJDSUREOHPVWDWHPHQW0RQLWRULQJ&38FRQVXPSWLRQ

0RQLWRULQJPHPRU\FRQVXPSWLRQ7XQLQJWKHPLGWLHU7XQLQJWKH$56\VWHPVHUYHU

7XQLQJDQ2UDFOHGDWDEDVH7XQLQJDQ64/GDWDEDVH

&UHDWLQJDSUREOHPVWDWHPHQW&KDUDFWHUL]HWKURXJKSXWRUUHVSRQVHWLPH

%HIRUHSUREOHPZDVREVHUYHG

$IWHUSUREOHPZDVREVHUYHG

/LVWDQ\V\VWHPFKDQJHVWKDWRFFXUUHGMXVWEHIRUHWKHSUREOHPZDVREVHUYHG

3DWFKFKDQJHV

&RQILJXUDWLRQFKDQJHV

:RUNORDGFKDQJHV

8VHUFRXQWFKDQJHV

/LVWREVHUYDWLRQV

,VWKHHQWLUHV\VWHPVORZRULVWKHVORZSHUIRUPDQFHVSHFLILFWRSDUWLFXODUXVHUSDUWLFXODUORFDWLRQRUSDUWLFXODUWUDQVDFWLRQRQO\"

)RUJOREDOGHSOR\PHQWVLVWKHSHUIRUPDQFHLVVXHUHODWHGWRXVHUVDFFHVVLQJWKHV\VWHPRYHU:$1RQO\",VLWUHODWHGWRDVSHFLILFVLWH"

,VWKHSHUIRUPDQFHLVVXHLQWHUPLWWHQW",IVRZKDWLVWKHIUHTXHQF\":KHQDUHLVVXHVRFFXUULQJ"

0RQLWRULQJ&38FRQVXPSWLRQ&ROOHFW&38XVDJHGDWDIRUHDFKFRPSXWHULQWKHFRQILJXUDWLRQ

0DNHVXUHOHVVWKDQRIWKHWRWDO&38FDSDFLW\LVXVHGRQHDFKV\VWHPLQWKHFRQILJXUDWLRQ

5HFRUGZKLFKSURFHVVHVDUHFRQVXPLQJPRVWRIWKH&38UHVRXUFHV

5HFRUGZKHWKHU,2ZDLWWLPHLVDVXEVWDQWLDOFRPSRQHQWRI&38XVDJH7KLVLQGLFDWHVWKDWWKH,2VXEV\VWHPLVQRWNHHSLQJXSZLWKGHPDQG

0RQLWRULQJPHPRU\FRQVXPSWLRQ0DNHVXUHWKDWQRV\VWHPLQWKHFRQILJXUDWLRQLVUXQQLQJRXWRISK\VLFDOPHPRU\DQGGRLQJVZDSSLQJ

%HDZDUHRIELWDQGELWOLPLWDWLRQVRQWKH26DQGDSSOLFDWLRQV

7UDFNPHPRU\JURZWKRYHUWLPHWRLGHQWLI\DQ\PHPRU\OHDNV

7XQLQJWKHPLGWLHU

)RUODWHVWLQVWDOODWLRQDQGXSJUDGHLQIRUPDWLRQVHH%0&5HPHG\,760'HSOR\PHQWRQOLQHGRFXPHQWDWLRQo

6HDUFKDOORQOLQHSURGXFWGRFXPHQWDWLRQ

BMC Remedy Action Request System 8.1 Pages Home Planning Deployment architecture Performance benchmarks and tuning

3HUIRUPDQFHWXQLQJFKHFNOLVWV%0&5HPHG\$FWLRQ5HTXHVW6\VWHP%0&'RFXPHQWDWLRQ

KWWSVGRFVEPFFRPGRFVGLVSOD\SXEOLFDUV3HUIRUPDQFHWXQLQJFKHFNOLVWV

7KLVVHFWLRQSURYLGHVLQIRUPDWLRQDQGJXLGHOLQHVIRUWXQLQJWKHPLGWLHU

)LQHWXQLQJWKHQHWZRUNIRU+773SURWRFRO

7XUQRQ+773NHHSDOLYHIRUDOOQHWZRUNVHJPHQWVLQ\RXUQHWZRUNLQIUDVWUXFWXUH

,I\RXU+773NHHSDOLYHVHUYLFHVXSSRUWVWKHIROORZLQJRSWLRQDO+773NHHSDOLYHSDUDPHWHUVXVHWKHIROORZLQJYDOXHV

.HHSDOLYHFRXQW,QILQLWHPLQLPXP

&RQQHFWLRQWLPHRXWPVPLQLPXPPV

,I+773VHVVLRQDIILQLW\LVQHFHVVDU\VHWXSORDGEDODQFLQJIRUWKHZHEWLHUE\XVLQJFRRNLHLQVHUWUDWKHUWKDQVRXUFH,3ELQGLQJ

,IGHSOR\PHQWLVRYHU+7736RIIORDG66/KDQGOLQJWRDKDUGZDUHORDGEDODQFHUZKHQSRVVLEOH

,IGHSOR\PHQWLVRYHU+7736VHFXUHRQO\WKHQHFHVVDU\QHWZRUNVHJPHQWVEHFDXVHDGGLWLRQDOHQFU\SWLRQDQGGHFU\SWLRQWDNHVWLPHDQGUHVRXUFHV

)LQHWXQLQJWKHZHEVWDFN

6HWWKHKRVW-903HUP6L]HDVIROORZVXX:PermSize=256m,I\RXKDYHPRUHFXVWRP'DWD9LVXDOL]DWLRQ0RGXOHV\RXPLJKWQHHGWRLQFUHDVHWKLVLWHP0RQLWRUWKH-90IRUWKHFRUUHFWVL]H

6HOHFW\RXU*DUEDJH&ROOHFWLRQ*&DFFRUGLQJWRWKHIROORZLQJWDEOHEXWPRQLWRUFRPSDUHDQGFRQILUPWKDWWKHVHOHFWLRQLVEHVWEHFDXVH*&EHKDYHVGLIIHUHQWO\IRUGLIIHUHQWKDUGZDUHDQGKHDSVL]H

/RZSDXVH 7KURXJKSXW

&38 &38 &38 &38

3HUIRUPDQFHWXQLQJFKHFNOLVWV%0&5HPHG\$FWLRQ5HTXHVW6\VWHP%0&'RFXPHQWDWLRQ

KWWSVGRFVEPFFRPGRFVGLVSOD\SXEOLFDUV3HUIRUPDQFHWXQLQJFKHFNOLVWV

HIIHFW\RXFOLFN6DYH)RUPRUHLQIRUPDWLRQVHH&RQILJXULQJWKHPLGWLHUFRQQHFWLRQSRRO

0D[LPXP&RQQHFWLRQVSHU6HUYHU6HWWRRQHWKLUGWKHDQWLFLSDWHGQXPEHURIPD[LPXPFRQFXUUHQWXVHUV

,GOH&RQQHFWLRQVSHU6HUYHU8VHWKHGHIDXOWYDOXHRIXQOHVV\RXUQHHGLVGLIIHUHQW

&RQQHFWLRQ7LPHRXW6HWWRVOLJKWO\OHVVWKDQWKH7&3LGOHWLPHIRU\RXUORDGEDODQFHUGHSHQGLQJRQWKHQHWZRUNODWHQF\EHWZHHQWKHPLGWLHUDQGWKH$56\VWHPVHUYHU,IQRORDGEDODQFHULVXVHGXVHWKHGHIDXOWYDOXH

&RQQHFWLRQ/LIHVSDQ(QDEOHDQGVHWWKHYDOXHWRPLQXWHV,I\RXGRQRWKDYHDORDGEDODQFHU\RXFDQXVHWKLVVHWWLQJWRSUHYHQWVWDOHFRQQHFWLRQV

%URZVHUKDUGZDUHUHTXLUHPHQWVDQGVHWWLQJV

0DNHVXUHWKDWFOLHQWKDUGZDUHPHHWVWKHIROORZLQJPLQLPXPUHFRPPHQGDWLRQGXRFRUH&38ZLWK*%5$0

,I,QWHUQHW([SORUHURUODWHULVXVHGPDNHVXUHWKHEURZVHUREVHUYHVWKHFDFKHGLUHFWLYHV

7XQLQJWKH$56\VWHPVHUYHU$OORFDWH$56\VWHPVHUYHUUHVRXUFHV

&UHDWHDGHGLFDWHGLQWHJUDWLRQVHUYHUDQGPRYHUHVRXUFHLQWHQVLYHEDWFKRUEDFNJURXQGSURFHVVHVWRWKLVVHUYHU

6HWIDVWWKUHDGVWRWLPHVWKHQXPEHURI&38FRUHVDQGVHWOLVWWKUHDGVVHWWRWLPHVWKHQXPEHURI&38FRUHV)LQHWXQHODWHULIQHHGHG

8VH26WRROVVXFKDV3HUIRUPDQFH0RQLWRU0LFURVRIW:LQGRZVWRPRQLWRUWKHVHUYHU

%HFDXVHRIWKHKHDY\PHPRU\XVDJHRID&RS\&DFKHRSHUDWLRQPDQDJHDGPLQLVWUDWLYHFKDQJHVWKURXJKXVHUEHKDYLRUDQGFRUUHFWFRQILJXUDWLRQ

3HUIRUPDGPLQLVWUDWLYHFKDQJHVGXULQJQRQSHDNKRXUV

6HWWKH0D[1XP&DFKHVRSWLRQLQWKHDUFIJDUFRQIILOHWRPDQXDOO\VHWDOLPLWWRWKHQXPEHURIFDFKHFRSLHVWKDWFDQH[LVWDWRQHWLPH

6HWWKH'HOD\5HFDFKH7LPHRSWLRQLQWKHDUFIJDUFRQIILOHWRWKHQXPEHURIVHFRQGVWRZDLWEHIRUHWKHVHUYHUPDNHVWKHODWHVWFDFKHDYDLODEOHWRDOOWKUHDGV7KHUHFRPPHQGHGYDOXHLVPLQXWHV

6HWWKH0D[(QWULHV3HU4XHU\RSWLRQWRQRPRUHWKDQHQWULHV

'HVLJQHIILFLHQWTXHULHV

)RU2UDFOH6RODULVXVHlibumemIRUPHPRU\PDQDJHPHQW

,QFUHDVHWKHQXPEHURIWKUHDGVLQWKHTXHXHXQWLO\RXU$3,ORJFRQVLVWHQWO\VKRZVWKUHDGZDLWWLPHVRI

7ROLPLWWKHQXPEHURI$56\VWHPVHUYHUWKUHDGVDVVLJQD3ULYDWH53&6RFNHWSULYDWHTXHXHDQGVHWWKHDSSURSULDWHPLQLPXPDQGPD[LPXPWKUHDGV

)RUDQ\FRPSRQHQWWKDWUXQVDVD&SOXJLQFRQVLGHUWKHQXPEHURIIDVWOLVWHVFDODWLRQSULYDWHWKUHDGVWKDWDUHOLNHO\WRFRPPXQLFDWHVLPXOWDQHRXVO\ZLWKWKHSDUWLFXODUW\SHRISOXJLQ$5($$5'%&)LOWHU$3,DQGVHWWKHDSSURSULDWHRSWLRQLQWKHDUFIJDUFRQIILOH3OXJLQ$5($7KUHDGV3OXJLQ$5'%&7KUHDGVDQG3OXJLQ)LOWHU$3,7KUHDGV

6HWWKHQXP&RUH7KUHDGV!YDOXHLQWKHSOXJLQVYUBFRQILJ[POILOHWRWKHYDOXHWKDWSURYLGHVPD[LPXPSHUIRUPDQFHZLWKRXWFRQVXPLQJWRRPDQ\UHVRXUFHV

)RU%0&$WULXP&0'%VHWXSDSULYDWHTXHXHZLWKPLQLPXPDQGPD[LPXPWKUHDGVHWWLQJVRIDQGDVWKHVWDUWLQJYDOXHV$GMXVWWKHWKUHDGVHWWLQJVEDVHGRQWKH%0&$WULXP&0'%ZRUNORDGDQGWKRURXJKSHUIRUPDQFHWHVWLQJ

)RUWKH)XOO7H[W6HDUFK)76SULYDWHTXHXHDGMXVWWKHGHIDXOWWKUHDGVHWWLQJRIXSZDUGLIWKHUHLVDEDFNORJRIHQWULHVWREHLQGH[HG

7RDGMXVWWKHQXPEHURIVHQGHUWKUHDGVHGLWWKHIROORZLQJRSWLRQVLQWKH(PDLO'DHPRQSURSHUWLHVILOHDVQHHGHG

com.bmc.arsys.emaildaemon.NumberOfSenderThreads=com.bmc.arsys.emaildaemon.MailboxPollingUnitIsMinutes=false

6HWWKHIROORZLQJ$56\VWHPFRQILJXUDWLRQSDUDPHWHUV

3DUDPHWHU 5HFRPPHQGHGYDOXH

PrivateRPCSocket(Fast:390620) WLPHVWKHQXPEHURI&38V

PrivateRPCSocket(List:390635) WLPHVWKHQXPEHURI&38V

NextIDBlockSize

ServerSideTableChunkSize

AllowUnqualQueries )GLVDOORZ

CacheMode GHYHORSPHQWPRGHRII

Debugmode DOOORJJLQJRIIIRUDSURGXFWLRQHQYLURQPHQW

MinimumAPIVersion 6HWWRDYDOXHDSSURSULDWHIRU\RXUSURGXFWLRQHQYLURQPHQW

3HUIRUPDQFHWXQLQJFKHFNOLVWV%0&5HPHG\$FWLRQ5HTXHVW6\VWHP%0&'RFXPHQWDWLRQ

KWWSVGRFVEPFFRPGRFVGLVSOD\SXEOLFDUV3HUIRUPDQFHWXQLQJFKHFNOLVWV

CMDBCacheRefreshInterval PLQXWHV

)RUPRUHLQIRUPDWLRQRQ7XQLQJWKH$56\VWHPVHUYHUVHHWKHEORJ$56HUYHUVKDUHGRQ%0&&RPPXQLWLHV

7XQLQJDQ2UDFOHGDWDEDVH:KHQWXQLQJDQ$56\VWHP2UDFOHGDWDEDVHVHUYHUGRWKHIROORZLQJ

0DNHVXUHWKDWDOHUWORJILOHLVFOHDQ

8VHDQDSSURSULDWHO\VL]HG6\VWHP*OREDO$UHD6*$

6HWcursor_sharingWR)25&(

8VH$XWRPDWLF:RUNORDG5HSRVLWRU\$:5UHSRUWVWRFROOHFWGLDJQRVWLFVGDWD5HYLHZWKHWRSWLPHGHYHQWVIRUSRWHQWLDOERWWOHQHFNV

0RQLWRUWKHGDWDEDVHIRUWKHWRS64/VWDWHPHQW

3HUIRUPDQFHWXQLQJFKHFNOLVWV%0&5HPHG\$FWLRQ5HTXHVW6\VWHP%0&'RFXPHQWDWLRQ

KWWSVGRFVEPFFRPGRFVGLVSOD\SXEOLFDUV3HUIRUPDQFHWXQLQJFKHFNOLVWV

Company

About BMC LeadershipTeam

News Careers

Events Contact

Legal CorporateQuality

Resources

Communities AnalystReports

SuccessStories

BMCtvVideos

ReferenceBooks

Manage YourPreferences

Social

Facebook

Google+

Twitter

YouTube

LinkedIn

Slideshare

Connections

Support

Partners

Worldwide

BMCBlogs

Loginorregistertocomment.&RS\ULJKW%0&6RIWZDUH,QF&RS\ULJKW%ODGH/RJLF,QF/HJDOQRWLFHV

7RP=PLMHZVNL,QRWLFHGLQWKHUHFRPPHQGDWLRQVDERYHWKHVHWWLQJVIRUPD[.HHS$OLYH5HTXHVWVDQGFRQQHFWLRQ7LPHRXWDUHPRUHLQOLQHZLWKWKHGHIDXOWVHWWLQJVZLWKLQWKHWRPFDWFRQILJXUDWLRQWKDQ,YHVHHQUHFRPPHQGHGLQSUHYLRXVYHUVLRQV

,QWKH3HUIRUPDQFH7XQLQJIRU%60GRFXPHQWIRUH[DPSOHWKHUHFRPPHQGHGVHWWLQJVDUH

PD[.HHS$OLYH5HTXHVWV LQILQLWH

FRQQHFWLRQ7LPHRXW

+DVWKHUHEHHQDQXSGDWHRUFKDQJHWRWKHVWUXFWXUHRIWKHZHEVHUYHURUPLGWLHULQWREXPSWKHVHVHWWLQJVGRZQRULVWKLVPHDQWWREHDPRUHJHQHULFEDVHUHFRPPHQGDWLRQWREHLQFUHDVHGLIQHFHVVDU\"

7KDQNV

7RP

-DPHV:DJQHU%0&(PSOR\HH+L7RP

7KDQNVIRU\RXUFRPPHQW,ZLOOFRQWDFWDVXEMHFWPDWWHUH[SHUWRQZKHWKHUWKHSDUDPHWHUVLQTXHVWLRQDUHFRQVLGHUHGJHQHULFDQGIRUDSSURSULDWHYDOXHVLIWKH\VKRXOGEHFKDQJHG,ZLOOSRVWDIROORZXSDVVRRQDVSURJUHVVLVPDGH

7KDQNV-LP:DJQHU

Copyright 2005-2016 BMC Software, Inc. Use of this site signifies your acceptance of BMC's Terms of Use, Privacy Policy andCookie Notice. BMC, BMC Software, the BMC logos, and other BMC marks are trademarks or registered trademarks of BMCSoftware, Inc. in the U.S. and/or certain other countries.

Manage Cookies