performnce appraisal final ppt

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    PA is the method of evaluating thebehavior of the employees in the

    workplace, normally including

    both quantitative and qualitative

    aspect of the job.

    How the employee is performing

    How the employee can develop

    What the superior can do to make it

    happen

    How the job is going

    What is Performance Appraisal

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    Establish a more effective two way communication

    Set performance objectives

    Help improve current performance

    Assess past performance

    Provide feedback on performance

    Identify training & development needs

    Allocate rewards

    Identify staff with promotional possibilities

    Assist in career planning decisions

    OBJECTIVES of PerformanceAppraisal

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    Settingperformance

    standardsTaking corrective

    standards

    Discussing

    results

    Comparing

    standards

    Measuring

    standards

    Communicating

    standards

    Process

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    TRADITIONALMETHODS

    MODERN METHODS

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    6

    (1) Traditional Methods : These methods lay more emphasis on rating

    of individuals' personality traits, such asinitiative, dependability, drive, creativity,integrity, intelligence, leadership potential,etc. In the following pages each method has

    been described in brief. (a) Ranking Method : It is the oldest and simplest method of

    performance appraisal. In this method the

    employee is ranked from the highest to thelowest or from best to the worst. Thus, if thereare ten employees the Best employee is giventhe first rank and the worst employee in thegroup is given the tenth rank.

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    (b) Paired Comparison Method : In this method, each employee is compared

    with the other on one-to-one basis. This methodmakes judgement easier as compared toranking method. The number of times theemployee is rated as better in comparisons withothers determines his or her final ranking.

    The concept can be illustrated with the help ofthe following example.

    If the following five students Ashok (A), Bina (B),Chitra (C), Dinesh (D), Eillen (E) have to be

    evaluated for the best student award, the totalnumber of comparison would be = 10 The number of times a student gets a better

    score, would be the basis for selecting the BestStudent. This method is not appropriate if alarge number of students are required to be

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    (c) Forced Distribution Method :

    This technique was contributed by Joseph

    Tiffin. The method operates under theassumption that an employee'sperformance can be plotted in a bell-

    shaped curve. Here 10% of the employeesare given excellent grade, 20% are givengood grade, 40% are given the averagegrade, next 20% are given the below

    average grade and last 10% are givenunsatisfactory grade.

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    (e) Check-list Method : The main purpose of this method is to reduce the

    evaluator's burden of rating the employee. In thismethod a dichotomous questionnaire (A questionwith two answer choices namely `Yes' or `No') isused. A rater is required to put a tick mark againstthe respective column.

    This questionnaire is prepared and scored by the HR

    department. The main disadvantage of this methodis the rater is not given the flexibility to add or deletethe statements. A typical check list is given below :

    Table 3 : Check list for Students (1) Is the student regular

    (2) Is he/she disciplined (3) Does he/she complete the assignment on time (4) Does he/she participate in extra-curricular

    activities

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    (f) Critical Incident Method :

    This method evaluates an employee on the

    basis of certain `events' or `episodes' knownas critical incident. The underlying principleof this method is "there are certain significantacts in each employee's behaviour and

    performance, which can make all thedifference between success and failure onthe job." Thus, in this method the raterfocusses his attention on all those factors,

    that can make a difference betweenperforming a job in a noteworthy manner.

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    It is mostly used in governmentorganizations. It is a descriptive report

    prepared, generally at the end of everyyear, by the employees immediatesuperior. The report highlights the strengthsand weaknesses of the subordinate.

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    A process whereby the superior andsubordinates of the organization

    jointly identify its common objectives,define each individuals major areas

    of responsibility.1. Establishment of Goals

    2. Setting the performance standard

    3. Actual level of job attainment iscompared with the goals agreed

    upon.4. Establishing new goals and new

    strategies for goals not previouslyattained.

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    When psychologists are used for evaluations, they

    asses an individuals potential. The appraisal consists

    of in-depth interviews, psychological tests,

    discussions with supervisors and a review of other

    evaluations.

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    This not a technique of performanceappraisal by itself. In fact, this is a system ororganization where assessment of severalindividual is done by experts by usingvarious techniques. These techniques usedrole playing, case studies etc.

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    What is 360 DF?

    360 Degree Feedback is a multi - rater

    feedback system where an individual is

    assessed by a number of assessors including

    his boss, direct reports, colleagues, internal

    customers and external customers

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