perinatal services in medi-cal managed care: strategies to better serve our members 11/5/14...

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Perinatal services in Medi-Cal Managed Care: strategies to better serve our members 11/5/14 Perinatal Services Coordinator Annual Meeting Maternal, Child and Adolescent Health (MCAH) Branch California Department of Public Health Sarah Royce, MD, MPH, Chief, Medical Policy Section Medi-Cal Managed Care Division, DHCS

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Perinatal services in Medi-Cal Managed Care: strategies to better serve our members

11/5/14 Perinatal Services Coordinator Annual Meeting

Maternal, Child and Adolescent Health (MCAH) Branch

California Department of Public Health

Sarah Royce, MD, MPH, Chief, Medical Policy Section

Medi-Cal Managed Care Division, DHCS

[email protected]

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– Medi-Cal Managed Care Plans• Models• Requirements for obstetric care

– How are Plans doing in assuring women have timely prenatal and postpartum care?

– What we need to do to close the performance gaps?

• Medi-Cal Managed Care Quality Strategy, 2014-5

Overview

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• Commercial + local initiative 12 Plans in 14 counties

• Two commercial Plans– 3 Plans in 19 counties

• County organized health system (COHS)– Single Plan in each county– 6 Plans in 22 counties

• Geographic managed care– 6 commercial plans in

Sacramento and San Diego

• San Benito– Single commercial plan (only

county where enrollment optional)

Medi-Cal managed care models

http://www.dhcs.ca.gov/individuals/Pages/MMCDHealthPlanDir.aspx

Hatch marks show2013 expansion

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• cover and ensure provision of all medically necessary services for pregnant women

• ensure that ACOG guidelines are used• implement a risk assessment tool that is

– comparable to ACOG, CPSP standards, including: medical, OB, nutritional, psychosocial, health education

– administered at initial prenatal visit, once each trimester, and at postpartum visit

• Develop individualized care plans• Follow up identified risks with

appropriate interventions

DHCS contracts require Plans to

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• Apply provider credentialing standards to all prenatal care providers. Ensure they are – trained on standards of providing

comprehensive perinatal services per ACOG standards

– Demonstrate professional

competence• Execute an MOU (or subcontract)

for services provided by local

health department MCAH programs

DHCS contracts require Plans to:

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• Plans review medical records of primary care providers (including obstetrics)– When OB joins network and every 3 years – Chart review tool– Results reported to DHCS every 6 months

• Two perinatal performance measures included in set that Plans report each year

– Validated by external quality review organization– DHCS contracts require Plans to perform at least as

well as the lowest 25% of Medicaid plans in the US (Minimum Performance Level, MPL)

Oversight of obstetric care

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Prenatal and postpartum caremeasures• Healthy mother• Healthy birth, newborn

~82,000 women in Medi-Cal managed care denominator in 2013 because they:• had a live birth, and • enrolled continuously in same Plan from 43 days prior through 56 days after delivery

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83.8%81.4%

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Served in 2013

Left to do**

81% of women who gave birth had had timely prenatal care*

15,000 pregnant women without timely prenatal care

* no improvement compared to 2012** among 6 million members as of 12/2013

Our task at hand

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Timely postpartum visit

• Preconception health• Family planning• Breastfeeding• Depression screening

• Follow-up of conditions Example: diabetes in 11.9% of women with live births in 2012*• Preconception diabetes in 3.9%• Gestational diabetes in 8%

*DHCS FPACT/UCSF analysis of encounter data in DHCS data warehouse (reported by Plans)

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Statistically significant decline in Medi-Cal average, 2011-13 (4000 fewer women with timely postpartum care)

61.7%

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• Disparities– Significantly lower proportion of Black mothers had timely

postpartum care than other race-ethnic groups– For ensuring timely postpartum visits among Black

mothers, the Plans with the best success had double the postpartum visit rates compared to the lowest performing Plans*

• For all women, Plans report it is difficult to:– Promptly identify women who recently gave birth, needed

for outreach efforts– Collect visit info from providers using global billing or

capitation*among Plan-counties with > 200 Black women who gave birth in 2012

Challenges in timely postpartum care

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5% improvement in timely post partum care– Statewide Medi-Cal average– # Plan-counties > minimum performance level– Black women who gave birth

Re-visit statewide targets in light of:– Plan-specific commitments– Effort DHCS, Plans, partners

can mobilize– What is ambitious yet feasible

Preliminary targets: Medi-Cal Managed Care Quality Strategy, 2014-5

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1. Speed up, intensify DHCS response – Rapid cycle quality improvement (QI)

2. QI Learning Collaborative

Postpartum subgroup – Understand, address causes of

low performance– Optimize provider education,

feedback, incentives– Optimize member engagement

3. Improve data quality and use

4. Enhance collaboration

DHCS interventions

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Share resources, improve the community systems of care by:

• Providing Plans a cross walk of available MCAH programs so they can refer members

• Provide to Plans CDPH training opportunities and materials for managed care providers and mothers

• Promote partnerships between Plans and local MCH programs via MOUs or other mechanisms

Collaboration with CDPH/MCAH