person-centred care: implications for teaching and...
TRANSCRIPT
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Person-centred care:
Implications for teaching and learning Tim Swanwick
Senior Clinical Adviser and Postgraduate Dean,
Health Education England
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@NHS_HealthEdEng
What is person-centred care?
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@NHS_HealthEdEng
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@NHS_HealthEdEng
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‘we will do more to support people to manage their own health –
staying healthy, making informed choices of treatment, managing
conditions and avoiding complications. With the help of voluntary
sector partners, we will invest significantly in evidence-based
approaches such as group-based education for people with specific
conditions and self-management educational courses, as well as
encouraging independent peer-to-peer communities to emerge.’ (p12)
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http://www.nationalvoices.org.uk/principles-integrated-care
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• GOSH -‘Me First’
• Heart Support Groups for Patients and Carers
• Barts Health - older persons care improvement
• *Coaching for Health
• *End of life care education programmes
• ‘Breaking Down the Barriers’ education programme
• *Dementia awareness training programme
• *Care navigation programme development
Examples of HEE initiatives
@NHS_HealthEdEng
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But where is person-centred care in
the curriculum?
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• Are you talkin’ to me?
• Pathways not pathologies
• Rediscovering compassion
• Whose care is it anyway?
• Partners in production
@NHS_HealthEdEng
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I. Are you talkin’ to me?
@NHS_HealthEdEng
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II. Pathways not pathologies
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Comparable assessment outcomes for knowledge and clinical skills
Felt better prepared to:
• work in ambulatory care settings
• understand how the health system works
• be competent practitioners
• know strengths and limitations
• deal with ambiguity
• engage in self reflection
Enhanced patient-centredness scores
Longitudinal integrated clerkships
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@NHS_HealthEdEng
III. Rediscovering compassion
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‘Patients, carers and members of
the public will increasingly feel like
they are being treated as vital and
equal partners in the design and
assessment of their local NHS. They
should also be confident that their
feedback is being listened to and
see how this is impacting on their
own care and the care of others.’
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@NHS_HealthEdEng
IV. Whose care is it anyway?
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‘Many patients expect to play an active role in
managing their own health care…In order to be
fully engaged, patients require help from clinicians
who recognise and actively support their
contribution and are willing to work with them as
healthcare partners…Patient partnership is now on
the agenda in medical education. Its importance is
emphasised in codes and statements of principle, it
appears in some of the new curricula, and methods
of assessing the relevant competences have begun
to be developed. Despite promising
developments in some medical schools and
certain postgraduate training programmes,
particularly in general practice, we found a
general lack of awareness of needs and skill
gaps and few examples of good practice.’
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V. Patients as partners
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Levels of engagement
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• Curriculum design and development
• Selection of students and trainees
• Teaching, learning and assessment
• Quality assurance
Patient and public involvement
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• Are you talkin’ to me?
• Pathways not pathologies
• Rediscovering compassion
• Whose care is it anyway?
• Partners in production
@NHS_HealthEdEng
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What makes us
healthy?
No decision
about me
without me
What matters
to you?
HEALTH
CARE SOCIAL
CARE
COMMUNITY
DEVELOPMENT
From
‘person-centred
care’ to
‘healthy
communities’
@NHS_HealthEdEng
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Principles of
person-centred care
@NHS_HealthEdEng