Person Centred Care Planning

Irini Lehos

Social Support Services Coordinator

Gippsland Multicultural Services

At GMS we are committed to working from a client centred Approach

The Home Care Standard

Looks at whether Care/service planning

tools reflect the needs of the service user

and the requirements of the funding

program/guidelines

2.3: Care Plan Development and Delivery

How our care plans evolved

We created an Activity Board

• Our version of activity cards displayed featuring our clients

• Seeing the photos started a lot of conversations between the clients themselves

Activities Table 2015

• The activities table was created to investigate client’s interests and provide choices

Activity Table 2016

Care Plan 2016

Care Plan 2016….part 2

Key Enablers

• Sheer Perseverance

• Transparent and relevant Policies & Procedures.

• Responsive organizational structure. (A non hierarcichical environment)

• Dedicated Staff & Volunteers (responsive to training and reflecting).

• Consultation with other agencies & individuals

Key Benefits of Changes to Clients

• Inclusion

• Tailored Care Plans. (Reflective and creative)

• Safe space to relax and learn.

• Development of skills that transfer beyond the PAG environment.

• Satisfaction