Peter James

New Ways of Working- Are they Sustainable?www.susteit.org.uk

ECONOMIC

What performance benefits?- productivity- quality of work- scheduling of work- absenteeism- recruitment and retention

What learning benefits? What costs?

- infrastructure- division- knowledge exchange

ECONOMIC

What performance benefits?- productivity- quality of work- scheduling of work- absenteeism- recruitment and retention

What learning benefits? What costs?

- infrastructure- division- knowledge exchange

PERSONAL/SOCIAL

What personal/social benefits?- work life balance- caring for children- caring for elders- greater control of work- community involvement- use of local services

What personal/social costs?- isolation- additonal hours- additional costs

TRAVEL

Do they substitute for travel?- commuting- business travel; commuting

What about the rebound effects?- more business contacts and trips?- use of cars?- effects on homes?

TRAVEL

Teleworking at BT- ‘worst case’ 48% offset of initial commute savings (but probably 20-40%- net savings of 20% of total company car use

BT Conferencing audio- 2 million calls- £135m avoided travel- £103m avoided time wastage - saved 97,628 t of CO2

SPACE

Big savings- BT has reduced property costs by over £1 billion pa- SusTel cases showed 80% cut in m3 per worker- CBI estimates UK commercial buildings can contribute 10% of targeted CO2 reductions

An implicit contract- put up with hotdesking, longer hours etc- for quality of life benefits

TRUE FLEXIBILITY?

“I never had the opportunity to work in the nude in the office!”